美憬阁索菲特迪拜棕榈度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 420 评论

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Palm Jumeirah, The Palm Jumeirah, PO Box 118237, 0 Dubai, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 毗邻 Nakheel 购物中心、Aquaventure 水上乐园和 The Pointe

  • 全包式养生度假

  • 360 度养生计划及套餐

  • 健康饮食选择，包括素食和原始饮食

  • 每日养生和健身活动

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酒店位置

美憬阁索菲特迪拜棕榈度假酒店

Palm Jumeirah, The Palm Jumeirah, PO Box 118237
0 Dubai
阿拉伯联合酋长国

GPS:25.139515, 55.142383

电话
传真 +971 4 394 4785

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  420 评论

TripAdvisor 评级  4.5/5  4,750 评论

Bad experience/no customer service from manager

Tripadvisor 评级 1.0/5

thairaf2022 经 TripAdvisor 认证的评论

I am currently here at the retreat staying as a guest with my husband, I brought my husband here for his birthday and we have not had a great experience so far. Complained twice so far about the cleanliness of the room ,the first night we checked in the smell in the room was shocking ,and I also found nail clippings in the bathroom and dirty hand prints all over the hairdryer ,they then upgraded us to another room which we had to pay for . The room we paid and upgraded for is much better. Up to this point no manager has come to us and checked in with us after the complaint we raised . Feels very much like they don’t care about customer service No milk in the room for tea facilities and then told when I asked reception I will have to pay for it .what’s the point putting tea bags in the room of no milk to make the tea . Not a great experience of this hotel ,personally I wouldn’t come here again or recommend it

Great stay

Tripadvisor 评级 5.0/5

Paul P 经 TripAdvisor 认证的评论

Thank you, Islam, for the exceptional service. Our stay was fantastic with great food and a welcoming atmosphere. We will definitely return. The beach and view of Atlantis Palm were stunning. The service was excellent and very helpful!!!

5/5

Tripadvisor 评级 4.0/5

Philip S 经 TripAdvisor 认证的评论

Very common and friendly staff in all areas of the hotel complex. Especially Islam with his team from the restaurant, they did a good job. The drinks and smoothies at the pool bar were very tasty. A varied buffet was available at all times. It was a very good stay.

Thanks!

Tripadvisor 评级 5.0/5

Sasha M 经 TripAdvisor 认证的评论

We enjoyed our stay very much! Islam and the whole team were very nice! Food service, beach and hotel were perfect. We will surely come back!

Good Hotel good Food good Staff

Tripadvisor 评级 5.0/5

Tamara K 经 TripAdvisor 认证的评论

I really enjoyed the All inclusive with delicious smoothies and other drinks at the Pool Bar. The Staff is really nice and helpfull every time. Some of them are really funny and get never out of jokes.

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其他网络用户评价我们的酒店

  • 745 评论 7.7/10 位置
  • 1,564 评论 8.6/10 房间
  • 2,939 评论 9/10 服务
  • 15 评论 7.7/10 上网
  • 1,080 评论 7.8/10 食物
  • 879 评论 8.8/10 清洁度
  • 676 评论 8.8/10 沙滩
  • 560 评论 9/10 游泳池

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