描述
酒店其他优惠
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毗邻 Nakheel 购物中心、Aquaventure 水上乐园和 The Pointe
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全包式养生度假
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360 度养生计划及套餐
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健康饮食选择,包括素食和原始饮食
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每日养生和健身活动
我们的客房
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酒店位置
美憬阁索菲特迪拜棕榈度假酒店
Palm Jumeirah, The Palm Jumeirah, PO Box 118237
0 Dubai
阿拉伯联合酋长国
GPS:25.139515, 55.142383
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 不允许携带宠物
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 会议室
- 客房服务
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Vibe - All-Day Dining Restaurant
The All-Day Dining Restaurant features live cooking stations and a dedicated BBQ station, all offering hearty, healthy meals prepared a la minute with the freshest ingredients. Various theme nights will be offered throughout the week.
Bait Al Nakhla
'The House of the Palm', the newest addition on the Palm Jumeirah, overlooking the stunning backdrop of beautiful sea views, invites you to savor traditional Arabic cuisine in modern surroundings with the fragrance of the past and the authenticity.
Ripples Juice Bar
这家全日餐厅设有现场烹饪台和专用烧烤站,全都提供丰盛的健康美食,用最新鲜的食材现场烹制。整周都会举办各种主题晚会。
Chapters Restaurant
Chapters, the resort's lobby café, is a great place to socialise over a morning coffee or to enjoy the peaceful surroundings and read a book from our library as you enjoy afternoon tea.
3 早餐
游泳馆
Unwind in the infinity pools, in air-conditioned beachside cabanas, in the Jacuzzi or in the special relaxation rooms. Alternatively, enjoy something a little more active with a range of land-based and water sports.
健身中心
Rayya 健身中心各种设施,应有尽有,包括健康俱乐部、含个人训练套餐的独立女士和男士健身房,还提供由专业教练指导的课程。
水疗
前往世界第一个 Rayya 健康中心,在此体验最具系统性和专业性,同时又超乎想象的休闲及健身体验。这里提供 360 度健康解决方案,旨在帮助客人实现身体、精神和灵魂的转变。
我们的客人评论
Bad experience/no customer service from manager
Tripadvisor 评级 1.0/5
thairaf2022 经 TripAdvisor 认证的评论
Dear thairaf2022, Thank you for taking the time to share your feedback with us. We deeply regret to learn about the disappointing experience you encountered during your stay at The Retreat Palm Dubai MGallery by Sofitel. Please accept our sincerest apologies for the inconveniences you faced, especially on such a special occasion as your husband's birthday. Maintaining a high standard of cleanliness and ensuring our guests' comfort is of utmost importance to us, and we are truly sorry that we fell short of your expectations in this regard. Your comments regarding the cleanliness of the initial room and the lack of follow-up from our management team are concerning, and we will address these issues with our housekeeping and front office teams to prevent recurrence in the future. Regarding the availability of amenities such as milk for the tea facilities, we apologize for the miscommunication and any inconvenience caused. Rest assured, we will review our processes to ensure that such issues are promptly resolved and our guests are provided with the necessary amenities without any additional charges. We appreciate your feedback on the room upgrade, and we are glad to hear that the alternative room provided was to your satisfaction. However, we understand that the overall experience fell short of your expectations, and for that, we are truly sorry. Your feedback is invaluable to us as it helps us identify areas for improvement and deliver a better experience for our guests. We would like to assure you that your concerns have been taken seriously, and we are committed to addressing them promptly. We sincerely hope that you will reconsider and give us another opportunity to regain your trust and provide you with the exceptional experience that you rightfully deserve. Should you decide to return, please contact us directly, and we will ensure that your stay is nothing short of memorable. Yours sincerely, Samir Arora General Manager
Great stay
Tripadvisor 评级 5.0/5
Paul P 经 TripAdvisor 认证的评论
Dear G4848SRpaulp, Thank you for taking the time to share your fantastic experience at The Retreat Palm Dubai MGallery by Sofitel on TripAdvisor. We are thrilled to hear that you had a great stay with us and that Islam provided you with exceptional service. Providing a welcoming atmosphere and ensuring our guests feel well taken care of is what we strive for, and it is wonderful to know that you felt that during your stay. We are delighted that you enjoyed the great food and found the beach and view of Atlantis Palm stunning. We truly appreciate your kind words and are excited to welcome you back for another fantastic stay in the future. Yours sincerely, Samir Arora General Manager
5/5
Tripadvisor 评级 4.0/5
Philip S 经 TripAdvisor 认证的评论
Dear philipsS2327XV, Thank you for sharing your fantastic review and giving us a perfect rating on TripAdvisor. We are thrilled to hear that you had a wonderful stay at The Retreat Palm Dubai MGallery by Sofitel. It is great to know that you found our heartists to be friendly and accommodating, particularly Islam and his team from the restaurant. Providing excellent service and ensuring our guests have a memorable experience is our priority, and we are delighted to hear that they made a positive impression on you. We are also pleased that you enjoyed the tasty drinks and smoothies at the pool bar, as well as the varied buffet options available throughout your stay. Thank you again for your kind words. We look forward to welcoming you back for another excellent stay in the future. Sincerely yours, Samir Arora General Manager
Thanks!
Tripadvisor 评级 5.0/5
Sasha M 经 TripAdvisor 认证的评论
Dear sashamO1998ZA, Thank you for sharing your wonderful experience at The Retreat Palm Dubai MGallery by Sofitel on TripAdvisor. We are delighted to hear that you enjoyed your stay with us and that Islam and the entire team made your experience memorable. Providing excellent service and ensuring our guests feel welcome and comfortable is our top priority, so it is fantastic to know that you found our food service, beach and hotel to be perfect. We truly appreciate your kind words and are thrilled to hear that you plan to return. We look forward to welcome you back for another fantastic stay soon. Sincerely yours, Samir Arora General Manager
Good Hotel good Food good Staff
Tripadvisor 评级 5.0/5
Tamara K 经 TripAdvisor 认证的评论
Dear D5325DPtamarak, Thank you for taking the time to share your positive experience at The Retreat Palm Dubai MGallery by Sofitel on TripAdvisor. We are thrilled to hear that you enjoyed your stay with us, especially the all-inclusive package with delicious smoothies and other drinks at the Pool Bar. It is fantastic to know that you found our heartists to be friendly, helpful, and even entertaining. We pride ourselves on providing exceptional service and creating memorable experiences for our guests, and we are delighted that we could exceed your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. Yours sincerely Samir Arora General Manager
合作伙伴包含 TripAdvisor