诺富特冲浪者天堂酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 4,463 评论

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诺富特冲浪者天堂酒店 - Image 1
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Cnr Of Surfers Paradise Blvd, And Hanlan Street, 4217 冲浪者天堂, 澳大利亚

描述

酒店其他优惠

  • Bronze winner in the Deluxe Accommodation category for the 2019 Queensland Tourism Awards

  • Located in the heart of Surfers Paradise, 150m from the beach

  • All Surfers Paradise accommodation rooms have balconies & beautiful ocean or hinterland views

  • Swimming pool, spa, gym, and BBQ facilities

  • Versatile meeting and events venues-wedding ceremony and reception venues available

我们的客房

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酒店位置

诺富特冲浪者天堂酒店

Cnr Of Surfers Paradise Blvd, And Hanlan Street
4217 冲浪者天堂
澳大利亚

GPS:-28.0029127, 153.4286896999

电话
传真 +61 7 5592 0026

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BLVD Café & Bar

非合约照片

Enjoy all day dining from breakfast to dinner and delicious food & beverage items all day in-between.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  4,463 评论

TripAdvisor 评级  3.5/5  1,373 评论

位置好，但非常舊和污糟

客户意见评级 2.5/5

Joey N. 家庭住宿 - 所有已确认评论

整體房間非常污糟和非常舊的裝修

位置好

客户意见评级 1.5/5

A. C. H. 家庭住宿 - 所有已确认评论

酒店设施陈旧

尊敬的 Chen A.： Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location to be convenient. We are in the process of starting renovations to the hotel. We hope to welcome you back in the future and provide you with an even better stay. Thank you again for choosing our hotel. Best Regards Lorrelle Barnett Guest Experience & Loyalty Manager

Excellent stay

Tripadvisor 评级 5.0/5

NathaenM Friends getaway - 经 TripAdvisor 认证的评论

We had a one night pop in to end our hectic week of travels. Check in was fine (even got in early). Family room 3511 was fantastic with great views and super comfortable beds!!!!! I would be more than happy for you guys to ship the king bed to me…..address is on file 😂 Breakfast had a great range and was super fresh! Love the bathroom shampoos etc…..even the kids loved it. Looking forward to a slightly longer stay later in the year! Well done Novotel.

Dear NathaenM, Thank you for taking the time to write a Trip Advisor post and your 5 star rating following your recent stay here at Novotel Surfers Paradise, it was great to read your comments. It is always a pleasure to receive positive feedback from our guests and I will share your comments with my Team as I know that your experience will serve as encouragement to all of the Team as we strive to continuously improve the quality of our products and services. I am happy that you enjoyed your early check in into your Family Room with it's great views and the super comfortable beds followed by a super breakfast the next morning. Thank you for your endorsement NathaenM, and my Team and I do hope to welcome you back to Novotel Surfers Paradise for a longer stay next year for another enjoyable stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

No way

Tripadvisor 评级 3.0/5

Werner M 经 TripAdvisor 认证的评论

Well located but service and room conditions let it down. Noisy pipes at night. Water leaking from taps and fridge. Maintenance fixed what they could, but only after I got hold of them myself. Concierge absolutely no help at all. Not what I expected from a hotel like the Novotel

Dear 231wernerm, Thank you for taking the time to post a Trip Advisor review following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive feedback from our guests. I am sorry that you encountered leaking taps in your room during your stay and you had a further issue with your fridge which I am pleased Engineering were able to rectify for you. I apologise that you did not find Concierge responsive to your requests and i have shared your feedback with the guest Welcome Manager to ensure that our Team are confident to assist our guests whatever their requests may entail. Ona positive note I was pleased to read that you enjoyed the great location of the Hotel here in the heart of Surfers Paradise. I appreciate you sharing your experiences with us 231wernerm and my Team and I do hope to welcome you back to the Hotel in the future for a more enjoyable stay, Best Regards, Paul Morton General Manager Novotel Surfers Paradise

Comfortable and central location in Surfers Paradise

Tripadvisor 评级 5.0/5

Havenago A 经 TripAdvisor 认证的评论

We were checked in with Sheridan, a lovely lady who is very well mannered. She showed us a map of the rooms and asked which would suit us best. Thank you Sheridan. Breakfast was good and we had excellent service from Ann. She was polite and helpful and when I had some food related questions she was knowledgeable and rectified the problem I had. We booked an extra night after arrival which was a little frustrating as this couldn’t be done through the reception, but required us to call booking and request an additional night. This also led to some confusion when arriving from breakfast the following morning, but the maître was polite and competent and covered their error. Will stay again.

Dear havenagoa, Thank you for taking the time to write a Trip Advisor post and your 5 star rating following your recent stay here at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team including Sheridan and Ann who are both ambassadors for the Hotel as I know that your experience will serve as encouragement to everyone as we strive to continuously improve the quality of our products and services on a daily basis. I am sorry that you experienced some challenges booking an extra night which led to confusion at breakfast the following morning, please accept my apologies, additional reservations can generally be made with the Reception Team and I will follow up with the Guest Welcome Manager why it did not occur in this instance. Thank you for your endorsement havenagoa and my Team and I look forward to welcoming you back to Novotel Surfers Paradise in the near future for another great stay! Best Regards, Paul Morton General Manager Novotel Surfers Paradise

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,793 评论 9.1/10 位置
  • 3,982 评论 6.3/10 房间
  • 2,937 评论 7.8/10 服务
  • 139 评论 3.9/10 上网
  • 1,605 评论 5.2/10 舒适度
  • 1,459 评论 4.8/10 清洁度
  • 1,192 评论 4.5/10 设施
  • 978 评论 7.3/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。