酒店 – Fairmont Singapore 酒店
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Fairmont Singapore 酒店

我们的酒店 AccorHotels
4.6/5 根据 6,309 评论
新加坡的所有酒店
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店未设停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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290.00 SGD 非会员房价
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酒店及周边服务

从15h00 办理登记入住手续
从12h00 办理退房手续
付费服务

服务和实用信息

  • WIFI/互联网连接
    • 酒店内无线网络 (付费服务)
    • 高速网络
    • 客房内无线网络
  • 泊车
    • 公共室外停车场 (付费服务)
    • 公共室内停车场 (付费服务)
    • 代客泊车 (付费服务)
    • 有照明的停车场 (付费服务)
  • 儿童室外运动场  (周边)
  • 使用空调
    • 空调
    • 自动空调控制
    • 空调
  • SINGAPORE CHANGI INTL AIRPORT
  • 干洗/熨烫
  • 换汇
  • 礼宾服务

休闲和活动

  • 室外不加热游泳池
  • 健美中心
  • 护理
    • 极可意水流按摩浴缸 (付费服务)
    • 按摩 (付费服务)
    • 日光浴
  • 儿童室外运动场  (周边)
  • 网球
  • 自行车租赁设施  (周边)

餐饮

  • 5 餐厅
  • 3 酒吧

商务服务

  • 24 会议室
  • 会议酒店
  • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

每间客房都是一座提供大量精选设施的私人圣殿,可为休闲游客和商务游客提供顶级奢宠体验。除了免费咖啡、茶具和收费高速上网/无线网络外,每间客房还带私人阳台,可欣赏令人屏息的美景。

  • 769 间客房
    • 空调
    • 室内保险箱
    • 紧急出口地图
    • 自动空调控制
    • 电话
    • 可开窗
    • 室内收音机
    • 客房内无线网络
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 房间的应急信息
    • 闹钟
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有酒吧
查看酒店所有餐厅和酒吧

您的会议和活动

4.6/5 AccorHotels 评级 基于 6,309 条评论

Fairmont Singapore 酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
经 AccorHotels认证的评论
Rabbit L. 情侣住宿 - 07/04/2018
« 非常滿意,尤其是景致 »

我們為窗外美麗的景色所震撼,也感恩你們專業的服務。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Rabbit L., Thank you for choosing the Fairmont Singapore! We are delighted to read just how awe-inspiring you both found the breathtaking panoramic views of the harbour and city skyline from our hotel, and were so well-looked after by our teams for an amazingly memorable stay with us! We thank you again for your patronage and look forward to welcoming you both back soon! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Ellen L. 商务住宿 - 21/03/2018
« 舒適便利 »

賓至如歸

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ellen L., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are pleased to read that you enjoyed everything about your stay and felt right at home staying with us! We hope to welcome you home with us again soon! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
赵. 家庭住宿 - 18/03/2018
« 倍感舒适,亲切友好 »

从办理入住,早餐,退房,都让我感受到了高品质的酒店服务。服务员都很亲切友好,还给我们免费升级了房间,非常感谢!每次外出回来,房间都整理得干净舒适。以后来新加坡,还是会考虑入住贵店。也期望还能给我们升级房间(*^ワ^*)

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued Fairmont guest, Thank you for choosing the Fairmont Singapore! We are happy to learn that we have exceeded your expectations when it comes to looking after you and your family during your stay! We look forward to having you back for yet another memorable stay experience at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
匿名 家庭住宿 - 18/03/2018

酒店房间宽敞,服务员热情,设施齐全,设备良好。 唯一不好是退房时说我消费了微酒吧的饮料,我强调并无消费,请求核实,然后收取了房费办好了退房手续。结果回到家中后居然又收到邮件,还是说我消费了饮料,要从我信用卡扣除20新币!非常生气!也很不理解!回了邮件强调并无消费,再次请求核实并道歉,至今还没有收到回复~

酒店已对评论作出回复
酒店已对评论作出回复

Dear Valued Fairmont Guest, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We treat every guest feedback with great importance and we regret to learn about the minibar charge and the lack of response from our team. One of my team members will be reaching out to you shortly to address your concerns and learn how we can do better. We thank you again for your feedback and sincerely hope to regain your trust and confidence. Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Joe 商务住宿 - 12/03/2018
« 与理想中能得到的服务体验,尚有一定的差距 »

1.我预定的是海景房,被分配在13楼。然而我的同事同样的预订,可以分配在21楼。未知之间出现的区别对待和差距是如何产生。 2.房间空调在制冷时,不时出现嗒嗒的异响,特别是晚上睡眠的时候比较扰人。 3.浴缸内发现类似毛发的物体,未知清洁浴缸是否日常打扫房间的项目,建议加强关注。 4.淋浴房内大小花洒的切换开关把手出现小状况,花了一点时间自行安装好后才能继续使用。 5.行李的搬运和管理服务体验较好。 6.酒店门口的出租车现场管理人员服务态度好,令人满意。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Joe, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay has not been completely satisfactory. Please rest assured that your concerns have been shared with our relevant department heads for review and improvement. We thank you again for sharing your feedback and look forward to welcoming you back soon. Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
吴. 家庭住宿 - 11/03/2018
« 很满意超出预期 »

酒店服务人员热情有礼,特别是前台的服务人员很专业,就是check in的动作有点慢了,当然这可能是国人习惯比较快速的入住,特别是第一天抵达并去过景点了之后有点累了就会感觉入住手续办理的时间太长了,当然前台服务人员考虑到我们带着孩子特地帮我们升级了较大单人床的房间还是很nice的。早餐品种丰富但是我们要一杯热牛奶一直到我们用餐完毕也没有拿到,而答应我们马上拿来的服务员几次走过我们的台子也没有反应的,这个是会让人有点小小的不愉快的,另外就是希望房间能有晾衣绳,南楼的房间我看到有,但升级后北楼的房间就找也找不到了。

酒店已对评论作出回复
酒店已对评论作出回复

Dear 吴晓琪, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are happy to read that you enjoyed your stay and we look forward to hosting you at our hotel in the near future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Solomon999 家庭住宿 - 07/03/2018
« 值得信赖的费尔蒙 »

费尔蒙的忠实客户,一贯的舒适美好。 早上抵达,前台有中文员工,虽然房间还没有腾出来,但是提供了临时休息洗漱房间,可以洗澡茶饮,非常舒服。寄存行李后就可以清爽的出去玩了,行李晚些时候自动送到房间里。 早餐美味,不过客人稍多,需要短暂排队。 体验最不好的是游泳池和SPA。其他的费尔蒙都允许儿童使用热水池,但是这家店不允许,male spa区域的员工也很不友好。带着孩子我们只能去游泳池,但是又找不到浴巾,最后只能湿着身体跑回房间。

酒店已对评论作出回复
酒店已对评论作出回复

Dear solomon999, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are happy to learn that we made your family's overall stay with us so comfortable and beautiful! We are also heartened to know that your family greatly appreciated the opportunity to freshen up and relax whilst awaiting your room to be ready upon your early morning arrival time. We do apologise for the shortage of towels at the pool that day. Please rest assured that our responsible team has been informed for action and improvement. We also seek your kind understanding as our award-winning Willow Stream Spa treatments and facilities are specially catered to adults, thus we do not encourage children and youth to attend. Thank you once more for your patronage and we look forward to welcoming you and your family back in the near future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Hao L. S. 情侣住宿 - 01/03/2018
« 关于新加坡费尔蒙酒店住宿体验 »

优点:(1 )酒店正门口有门童,主动帮你搬运行李,态度很好。 (2)凌晨1点办理的入住,酒店华人前台为我们办理的入住服务,过程很顺利,态度很好,感觉亲切。 (3)酒店地理位置佳:离地铁站3分钟路程;公共TAXI招租点距离酒店路程1分钟(瑞士史丹福酒店正门口);步行到鱼尾狮/金沙酒店等周边15-20分钟。 (4)早饭丰富,1楼和8楼都有早餐。 缺点:(1)半夜洗手间的水龙头可能进空气了,会有偶尔的啸叫;(2)第一天入住,半夜电话机莫名其妙发出报警一样的声音,第二天拔了电话机,就不在出现了。希望酒店也可以查一下,是什么原因导致的。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Hao Lu S., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We greatly appreciate your many compliments of your stay experience and are happy to hear that you were well-looked after by our teams! Thank you also for giving us your feedback on some issues you encountered, which will be highlighted to our respective teams for solutions to enhance the comfort of all our guests. We thank you for your kind understanding on this matter and sincerely look forward to welcoming you back soon. Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Li Y. 家庭住宿 - 28/02/2018
« 很贴心 »

这次入住贵酒店,我们全家十分满意工作人员对我们细微的服务,特别是提早入住和家人身体不适得到的关怀,在此我们全家向贵酒店表达真挚的感谢!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Li Yang, Thank you for once again choosing the Fairmont Singapore! We are very heartened to receive your heartfelt appreciation for our teams' genuine and meticulous care of your family during your stay with us, and we look forward to extending our warm hospitality to you all again in the near future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Lily 家庭住宿 - 28/02/2018
« 舒适 »

很好,除了有时可能因为人多,公共卫生间稍有点不太干净。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lily, Thank you for choosing the Fairmont Singapore! We are happy to read that you and your family had an overall pleasant and memorable stay during your time with us! We look forward to hosting you all in the not too distant future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
C. S. 家庭住宿 - 27/02/2018
« 如家般舒适 »

晚上约12点到达,前台服务员很热情的安排了房间。酒店地理位置很好,与购物商城相通,对于初来乍到者,很方便用餐及购买日用品,当然,shoping就更不用讲。备受欢迎或备受尊贵谈不上,勿勿过客但也没有什么不好的感受。一楼早餐丰盛,自助咖椰吐司比外边的人气店更好吃,我自己的感受。我会推荐给朋友,谢谢酒店全员的付出!

酒店已对评论作出回复
酒店已对评论作出回复

Dear C. S., Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are heartened to read that you and your family were well-looked after by our team, and that you enjoyed the sumptuous breakfast fare and took advantage of the convenience of our hotel's central location! We thank you again for your family's patronage and look forward to welcoming you all back for another memorable stay! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
刘. 家庭住宿 - 26/02/2018
« 值得入住 »

首先交通很方便 前台热情 帮住客解决问题 房间宽敞 客房服务也很好 只是早餐种类较少 这一点还有改善的空间

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lei Liu, Thank you for repeatedly choosing to stay with us at the Fairmont Singapore and for taking the time to give us your feedback. We are glad to read that the majority of your family's stay was pleasant and memorable! Thank you for your kind compliments commending our Front Desk and In-Room Dining teams for their professional and timely service! We are also happy to inform that our Culinary teams continuously update and expand our award-winning dining experiences across our 15 restaurants and bars to delight our guests' during your time with us! We look forward to welcoming you all back for more warm hospitality at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
L. 家庭住宿 - 25/02/2018
« 位置好,房间干净舒适交通便利 »

住的是新楼,房间大,很干净,还有个小阳台,要是能多一个晾衣服的小架子就更完美

酒店已对评论作出回复
酒店已对评论作出回复

Dear Liang, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are happy to read that your family enjoyed an overall pleasant and comfortable stay with us! We look forward to hosting you all again at our hotel in the near future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Tracy 家庭住宿 - 23/02/2018
« 十分满意的入住体验 »

入住期间,遇到的酒店人员都非常友善,房间各方面都很好。早上离开时,前台还帮忙准备早餐打包。最要感谢的是有天下午整理房间的杭州小哥,还找到了我们丢了的信用卡,真是拾金不昧。总而言之,这次的入住体验非常棒,下次来新加坡还会选择费尔蒙,并把这么棒的酒店推荐给朋友。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Tracy, Thank you for choosing the Fairmont Singapore and for highly recommending our hotel to your friends! We are very happy to read that you and your family were well-looked after by our teams and had a most satisfying stay with us! It was our great pleasure to go the extra mile in facilitating your family's early breakfast and check-out. Our Housekeeping team is also greatly heartened by your high praises of their professionalism and efficiency in finding your misplaced credit card and returning it to you in a timely manner. We look forward to welcoming you all back for yet another fantastic stay with us when you next visit Singapore! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
X. Q. 家庭住宿 - 22/02/2018
« 非常棒的入住体验 »

很棒的入住体验,房间很大,几乎每一位遇到到的服务人员,都非常好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Xu Qiong Zhi, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are heartened to read that you and your family were consistently well-looked after by our team and had a memorable stay with us! We thank you again for your patronage and look forward to welcoming you all back soon! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Isaac 情侣住宿 - 22/02/2018
« 報到、concierge、客房清潔、房務一切都很棒 »

報到迅速,客房清潔細心細緻,尤其concierge的服務或協助相當完整、負責、為客人著想, 床很舒適,唯枕頭的高度及硬度還有點不適合,最後一晚讓我拉到脖子。此外泳池的水可以再乾淨一些,感覺泳池水的水平相對飯店其他設施稍低了些。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Isaac, Thank you for staying with us at the Fairmont Singapore and for taking the time to share your feedback. We are very happy to read that you found the majority of your stay with us pleasant and memorable! Your enthusiastic compliments of the warm and efficient hospitality you both received, is much appreciated as our teams strive to constantly serve with passion and dedication to make each of our guests' feel special! As to your feedback on your pillow, please do not hesitate to call on our Royal Service for your choice of a suitable pillow to ensure your comfortable sleep on your next visit. Thank you again for your patronage, and we sincerely look forward to welcoming you both back in the not too distant future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Lu 情侣住宿 - 22/02/2018
« 服务非常好,宾至如归 »

酒店的床太软了,床垫可能是因为太陈旧了,所以已经没有支撑力了,不过客房服务员很好,一个来自中国的小伙子,主动帮我们更换了一个硬的床垫,非常感谢!酒店的整体服务非常不错,大家都很友善,入住很开心,会再次选择,不过建议你们检查一下老化的床垫,这样可以改善客人的睡眠。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lu, Thank you for choosing the Fairmont Singapore and for sharing with us how much you feel at home staying with us! We are heartened to read that you were both well-looked after by our team and had a memorable time with us! Thank you also for your kind compliments and appreciation of our Housekeeping colleague who assisted you with your bedding. We look forward to welcoming you both back in the not too distant future! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
Zhou 家庭住宿 - 22/02/2018

我们定的双床房,每张床都宽1.35米,非常舒服,大孩子加床也免费,给孩子准备了洗浴用品非常贴心,前台的妹妹也很好,和来福士商城相连,离滨海湾也非常近,位置非常棒!酒店门口的帮忙叫出租车的大叔特别热心,总之感受非常好!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Zhou, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are happy to read that you were well-looked after by our team and thank you for your kind compliments acknowledging our Front Office team's special efforts to care for your family's special needs! We thank you again for your patronage and look forward to welcoming you back soon! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
I-cheng C. 家庭住宿 - 22/02/2018
« 非常好的服務,尤其在一些小細節及乾淨度上 »

從入住前的確認服務及房間的狀況,服務人員之態度,其實比另外一家同業金沙更好

酒店已对评论作出回复
酒店已对评论作出回复

Dear I-Cheng Chen, Thank you for staying with us at the Fairmont Singapore and for taking the time to complete our survey. We are heartened to read that you were well-looked after by our team and had a memorable stay with us! We thank you again for your patronage and look forward to welcoming you back soon! Warm regards, Fairmont Singapore Management

经 AccorHotels认证的评论
匿名 家庭住宿 - 21/02/2018
« 前台服务贴心 »

由于红眼航班大清早到酒店,还有两位老人,大家都累坏了,前台办理手续时给我们直接安排入住,太贴心了!大家上午补了个觉。必须赞一个!对费尔蒙酒店好感满满,以后出门一定会再优选你们!

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Dear valued Fairmont guest, Thank you for taking the time to complete our survey. We are delighted to learn that we have exceeded your expectations when it comes to looking after you and your family during your stay at the Fairmont Singapore! Our Front Office team are highly appreciative of your great compliments of their efforts to ensure a smooth and efficient check-in procedure for your family's utmost comfort. We look forward to having all of you back for yet another memorable stay experience at the Fairmont Singapore! Warm regards, Fairmont Singapore Management

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