麦加皇家钟楼费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 5,634 评论

麦加皇家钟楼费尔蒙酒店 - Image 1
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麦加皇家钟楼费尔蒙酒店 - Image 3
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King Abdul Aziz Endowment, Abraj Al Bait Complex, PO Box 762, 21955 麦加, 沙特阿拉伯

描述

酒店其他优惠

  • Free WiFi

  • Steps from Holy Kaaba

  • 克尔白景观房

  • 早上 6 点至上午 10:30 供应早餐

  • Laundry and ironing services

我们的客房

酒店位置

麦加皇家钟楼费尔蒙酒店

King Abdul Aziz Endowment, Abraj Al Bait Complex, PO Box 762
21955 麦加
沙特阿拉伯

GPS:21.417981, 39.825229

电话
传真 +966 12 571 7666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  5,634 评论

TripAdvisor 评级  4.0/5  4,722 评论

卓越奖 2024

Good stay

Tripadvisor 评级 5.0/5

hanzalac2019 经 TripAdvisor 认证的评论

The overall stay was satisfactory; however, the breakfast left much to be desired. As a frequent traveller, I can attest to this. If it wasn't intentional, they should make efforts to improve it. The ambiance and service were commendable, but the lacklustre breakfast experience detracted from an otherwise enjoyable stay.

Dear Hanz, Thank you for sharing your feedback regarding our food and menu options. Let us assure you that your comments have been forwarded to the relevant department. We always strive toward developing our services, and we wish to have the opportunity to serve you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

An enjoyable and convenient stay

Tripadvisor 评级 5.0/5

Arif A 经 TripAdvisor 认证的评论

We had a 3 night stay with a partial Kaaba view. The children enjoyed the suite. Also, the Haram was very accessible. There were issues with access to the tunnel for taxis from the hotel (had to take the adjacent hotel lift for that) but that was not such a major problem. A very enjoyable stay.

Dear guest, Thank you for trusting Makkah Clock Royal Tower, A Fairmont Hotel. We are pleased to know that our suite, hotel access and unique view of the Masjid Al-Haram and Kaaba has made your stay unforgettable. We look forward to seeing you again. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Good hotel but some things could be improved

Tripadvisor 评级 4.0/5

Nayab A Couples - 经 TripAdvisor 认证的评论

Mosque inside is very convenient. Staff needs to be more friendly and should learn more English. Curtains won’t close properly so there was a lot of light coming in the room. A woman at the gold check in counter wasn’t very friendly but the manager Ibrahim was nice

Dear Nayab, we pride ourselves on providing the best possible service, so we are glad that you enjoyed our hotel, yet let us assure you that your feedback about curtains and staff service has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Luxurious hotel

Tripadvisor 评级 5.0/5

Guiaria C 经 TripAdvisor 认证的评论

It was a nice a stay however the check-in process is slow. I wish it will improve since I checked in online. The rest experience were excellent.

Dear guest, we pride ourselves on providing the best possible service, so we are glad that you enjoyed our hotel yet let us assure you that your feedback about check-in has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Majestic hotel

Tripadvisor 评级 5.0/5

janekhan700 经 TripAdvisor 认证的评论

My family loved everything about this hotel. The only thing needed to work on is find a way to reduce dust in the room by vacuuming toroughly each time. It wont be gone completely but might reduce more inshallah. Also I stayed at the fairmont gold side, I wasn't notified in advance about checking in at level 28 instead of wasting time queuing at M2. Other than that all are perfect keep it up inshallah.

Dear Janekhan, we pride ourselves on providing the best possible service, so we are glad that you enjoyed our hotel yet let us assure you that your feedback about cleanliness and check-in has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

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其他网络用户评价我们的酒店

  • 3,019 评论 9.3/10 位置
  • 3,677 评论 7.5/10 房间
  • 7,459 评论 8.7/10 服务
  • 101 评论 3.5/10 上网
  • 1,818 评论 8.7/10 食物
  • 1,355 评论 7.8/10 清洁度
  • 1,288 评论 8.8/10 早餐
  • 1,096 评论 8.2/10 氛围

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