阿治曼费尔蒙酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 944 评论

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阿治曼费尔蒙酒店 - Image 1
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Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman, 97555 阿吉曼酋长国, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 免费无线网络

  • 位置便利，距迪拜仅 30 分钟车程。

  • 7 间精致的餐厅和休闲区，提供各色美食。

  • 享誉世界的 Willow Stream 水疗中心，提供芳香按摩。

  • 1500 平方米的灵活空间，可举办会议、活动、婚礼。

我们的客房

酒店位置

阿治曼费尔蒙酒店

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 阿吉曼酋长国
阿拉伯联合酋长国

GPS:25.418766, 55.439115

电话
传真 +971 6 701 5656

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  944 评论

TripAdvisor 评级  4.5/5  3,769 评论

卓越奖 2023

Beautiful property, service needs improvement

Tripadvisor 评级 4.0/5

X4645ASjaym 经 TripAdvisor 认证的评论

We stayed over for a birthday celebration and had booked 3 rooms for a family of 6 adults and 4 children. Requested for 1 room with a King Bed and 2 rooms with 2 queen beds - however we received all rooms with King Beds and it was literally an argument with the reception staff to make him understand of our booking requirement, until we were told that the 2 queen bed rooms were unavailable.

Dear Mr. Jay, Thank you for your feedback. We are delighted to hear that you found our property beautiful. We sincerely apologize for the inconvenience you faced regarding the room types during your stay. At Fairmont Ajman, we always strive to meet our guests' requests; however, room availability can sometimes be limited. Your comments will be shared with our team to improve our service. We hope you will give us another opportunity to provide you with a seamless experience. Best regards, Fairmont Ajman Management

Never again

Tripadvisor 评级 5.0/5

Sultan A 经 TripAdvisor 认证的评论

Eslam have provided an amazing and outstanding service while serving us breakfast at Fairmont Ajman. He is very polite and friendly waiter and is willing to provide a 5 star service. Breakfast was very good and the variety of food was excellent. Talking about the hotel.. we checking in at 1 pm The checking agent promised us that the room would be ready at 3 PM and offered us to stay at the pool and beach until the room is ready. While hitting the pool we were approached by a staff member Informed us that there are no towels ready. I asked him for an approximate time of when the towels will be ready. Didn’t provide me an approximate time Then I asked to send the towels when they’re ready and he rejected, and the reason was that he was the agent at the counter, and the other excuse was that the hotel was full. I told him this is a five star service response. Turned us back and walked away. We sat on our sofa since there were no beds while waiting for our room to be ready didn’t receive any calls as it was 3 o’clock, so we decided to give them another 30 minutes I called at 3:30 The operator said that the roof is still not ready and will call me back once it’s ready. No one calls so I called again at 4 Another agent picked up that room is still not ready. I told him not acceptable as we were promised to receive the room at 3. Responsible go fight with the reception. I approach the reception and he lied by saying that they called at 3:02 And I showed him the phone that I have not received any missed calls. Escalated to the supervisor Got my room keys. I went up to my room, and I was surprised that they offered me two single beds combined instead of a king size bed. I wanted to just spend the night in peace as I was celebrating my birthday. My wife requested for a celebration cake as it was my birthday. They got us a cake mentioning happy anniversary. Thanks again to Elsam as he made up for the last night.

Dear Mr. Sultan, We sincerely thank you for highlighting Eslam's exceptional service and the quality of breakfast during your recent visit to Fairmont Ajman. It is disappointing to learn about the inconvenience you faced during the check-in process and the delay in receiving the room. In Fairmont Ajman, we strive to offer a seamless experience for all our guests, and we regret falling short on this occasion. Warm regards, Fairmont Ajman Management

First time we have stayed here but no evening entertainment which is a same

Tripadvisor 评级 5.0/5

Hitchcock1973 经 TripAdvisor 认证的评论

Very helpful and polite always looking after you . Food in Turkish restaurant excellent. All areas are good but Turkish food is the best . Beach is lovely and toilets are well equipped and very clean as the rest of the hotel is . There’s not much else to say but a lovely hotel

Dear Hitchcock1973, Thank you for choosing Fairmont Ajman for your recent stay. We are delighted to hear that you enjoyed the Turkish food at our restaurant and found our staff helpful and polite. We appreciate your kind words about the cleanliness of our facilities and the beach. We hope to welcome you back soon for another wonderful stay. Warm regards, Fairmont Ajman Management

Amazing hotel

Tripadvisor 评级 5.0/5

Лязат И 经 TripAdvisor 认证的评论

Amazing hotel we like it so much animation team they are nice and helping so much and active thanks for reception 🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃🎃

Dear _D4769XF, Thank you for your kind words about our hotel and the animation team. We are delighted to hear that you had an amazing experience. We look forward to welcoming you back soon. Warm regards, Fairmont Ajman Management

Worst hotel experience

Tripadvisor 评级 1.0/5

Curiosity64539369529 经 TripAdvisor 认证的评论

I have booked standard king room. I have arrived late it was about 11:pm the receptionist made me wait for about one hour to prepare the room. I been patient for that long. At the end igot different room than what I booked.. the room was given to me were for special needs people !!!. It was really smelling like hospital, I called the receptionist to clarify about the room that is not what I have booked. Simply he said this is the only room that we have. How is that even possible. Why did you offer something that you don’t have

Dear Curiosity64539369529, We are truly sorry to hear about your recent experience at our hotel. We sincerely apologize for the inconvenience you faced upon arrival. At Fairmont Ajman, we strive to provide all our guests with the room type they have booked. Your feedback is valuable to us and we appreciate your understanding and patience in this matter. Thank you for bringing this to our attention. Warm regards, Fairmont Ajman Management

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其他网络用户评价我们的酒店

  • 331 评论 8.4/10 位置
  • 942 评论 8.2/10 房间
  • 1,439 评论 8.8/10 服务
  • 28 评论 6.6/10 上网
  • 757 评论 6.5/10 食物
  • 440 评论 9.2/10 沙滩
  • 341 评论 8.2/10 舒适度
  • 340 评论 7.1/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。