酒店 – 吴哥莱佛士大酒店
Raffles	 酒店 Raffles	 酒店

吴哥莱佛士大酒店

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4.7/5 根据 533 评论
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  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店未设停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续
付费服务

服务和实用信息

  • WIFI/互联网连接
    • 酒店内无线网络
    • 客房内无线网络
  • 有照明的停车场
  • 儿童室外运动场
  • 使用空调
    • 空调
    • 自动空调控制
    • 手动温度控制
    • 空调
  • 干洗/熨烫

休闲和活动

  • 游泳池
    • 室外加热游泳池
    • 室外不加热游泳池
  • 健美中心
  • 护理
    • 极可意水流按摩浴缸
    • 按摩 (付费服务)
  • 儿童室外运动场
  • 高尔夫球  (周边)
  • 网球
  • 自行车租赁设施  (周边)

餐饮

  • 3 餐厅
  • 3 酒吧

商务服务

  • 3 会议室
  • 研讨会/会议
    • 会议中心
    • 会议酒店
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酒店位置

酒店客房

吴哥莱佛士大酒店洋溢着柬埔寨的魅力与高雅。酒店设有 119 间宽敞的客房、套房和别墅,均采用高雅的装饰,搭配柬埔寨艺术品风格的家具,一些家具自酒店于 1932 年开业时就已开始使用。每间客房都可欣赏迷人的风景,设有壮观的泳池或广阔的花园,许多客房都可阳台,可以欣赏美景和呼吸新鲜空气。

  • 119 间客房
    • 空调
    • 开房服务
    • 室内保险箱
    • 紧急出口地图
    • 自动空调控制
    • 免费室内矿泉水
    • 手动温度控制
    • 客房内无线网络
    • 室内子母机电话
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 浴缸
    • 淋浴
    • 浴室备有吹风机
    • 极可意水流按摩浴缸
    • 室内插销
    • 房间消防系统
    • 声音烟雾报警器
    • 安全窥视孔
    • 房间的应急信息
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有酒吧
查看酒店所有餐厅和酒吧

您的会议和活动

4.7/5 AccorHotels 评级 基于 533 条评论

吴哥莱佛士大酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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经 AccorHotels认证的评论
霸. 家庭住宿 - 06/02/2018
« 酒店环境优美房间舒适 »

酒店虽然较老,但整个服务很贴心。晚餐不错,但早餐仍需要改进。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Xiang, We very much appreciate your comments regarding your stay at the Raffles Grand Hotel d'Angkor. Thank you very much for sharing your inspiring message. We are delighted to learn that overall you had a memorable experience and that you received great service throughout your stay with us. We thank you as well for your constructive comment regarding the breakfast. We have been well taken and we will be reviewing on it of our future improvement. It would be pleased to welcome you back again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
许. 家庭住宿 - 17/01/2018
« 暹粒raffles体验 »

酒店是法式殖民地风格,服务非常好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ye X., We very much appreciate your comments regarding your stay at the Raffles Grand Hotel d'Angkor. We are delighted to learn that overall you had a memorable experience and that you received great service throughout your stay with us. We also trust that you've had an inspiring visit to the wonders of Angkor. We look forward to welcoming you back in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Zealus 朋友住宿 - 10/01/2018
« 环境幽雅,复古 »

环境幽雅,复古,服务员很热情,酒店的早餐也很丰盛,晚餐也很好吃

酒店已对评论作出回复
酒店已对评论作出回复

Dear zealus, Thank you very much for staying at Raffles Grand Hotel d'Angkor. We are glad to know that you had a memorable stay with us and that you enjoyed the warm hospitality from our team as well as our delightful Champagne breakfast which was prepared by our culinary team lead by our Chef Angela Brown. Thank you once again for your complimentary comment which will definitely be passed on to our entire team, the very people who made your stay extra special. We look forward to welcoming you back again in the near future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Debby 家庭住宿 - 01/01/2018
« 的确是暹粒最好的酒店之一 »

虽然酒店整体比较小,也不如欧洲的酒店豪华,但是非常有历史沉淀,让人犹如又回到建造时的那个年代,餐食也保持了五星酒店的水准,圣诞夜一回到房间就看到门口挂的袜子和小礼物,房间里也给每个孩子准备了精美的蛋糕,孩子们非常开心!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Debby, It is a pleasure to hear that you had a magnificent stay with us and thank you very much for your compliments. We are glad to know that you’ve thoroughly captivated with the old world charm of our storied hotel, especially we are happy to hear that you enjoyed your time with us over the festive season. However, please accept our sincere apologies that we made you uncomfortable with our attempts to provide service. Your points have been well taken and we will be reviewing our training accordingly. Thank you again for staying with us and we look forward to welcoming you back again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Z. X. 朋友住宿 - 08/12/2017
« 温馨的家园 »

电梯很有意思,保养得很好。侍者很热心。酒店有点老(设施),隔音不够好。早餐有香槟很惊喜,奶酪品种多。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Xinnan Zheng, We appreciate your comment you’ve shared regarding your recent experience at Raffles Grand Hotel d’Angkor. We do apologies for the inconvenience with regards to the points you shared. However, we appreciate the opportunity being given to us to further improve our facilities. It is very pleased to hear that overall you had an enjoyable stay with us and we thank you for recognizing our champagne breakfast and the compliment about our colleagues. We hope to have the opportunity to provide you with an absolutely perfect experience next time around. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
匿名 情侣住宿 - 19/10/2017
« 很棒 »

很好。员工很礼貌。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Shaojun Zheng, We very much appreciate you share your feedback of your recent stay with us. Your recognition and kind words on our associates are truly appreciated and very much encouraged. We will surely share with them accordingly. We believe that your travels would bring you back here again for another retreat in the Kingdom of Wonder. Look forward to welcoming back again soon. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
匿名 朋友住宿 - 24/09/2017
« 宾致入归的专业服务 »

服务人员非常贴心,他们能记住我们每个人的名字!包车游览吴哥窟时,司机总是提前开启空调,递上冰爽的手巾和矿泉水,下车时准备好遮阳伞,十分周到。酒店精美的早、中、晚餐,清澈无比的泳池,健身房和SPA,每日更换的水果盘,提升了度假的品质。一墙相隔的博物馆和安缦酒店,更增添了本次旅行的丰富度。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ye L., We greatly appreciated for all your kind feedback and we are glad to know that overall you had great stay and you enjoyed our food , pool as well as spa. We trust that had a wonderful time exploring all the Siem Reap had to offer. Our team look forward to welcoming you back again on your return. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Cjj 情侣住宿 - 19/09/2017
« 各种满意 »

各种满意 虽然心思都不在酒店上 但还是真心很满意

酒店已对评论作出回复
酒店已对评论作出回复

Dear Wu Y., We are very happy to received your feedback of you recent stay with us and thank you for staying at Raffles Grand Hotel dÁngkor. At Raffles, we strive to provide emotional luxury experience to all guests and we are glad we have achieved our goal during your stay with us. We thank you once again for your kind feedback and we would love to welcome you back again for another pleasurable and memorable stay. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Shubin 情侣住宿 - 07/09/2017
« 非常贴心极致的服务体验 »

酒店的风格非常有特色,法式的风格,非常有格调。而且服务很好,就算退房以后把行李寄存在这里,也会清楚的记得我们几点离开的时间帮我们把行李拿出来。即使退房了也依然可以使用SPA房进行沐浴更衣。略有遗憾的就是房间的设施还是有点旧。不过如果不介意的客户会觉得这是一种怀旧的特色。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Shubin Z., We very much appreciate your remarkable comment of your recent stay at Raffles Grand Hotel dÁngkor. We are very happy to hear that you were captured by our old world charm and that you found us to be unique. We do apologize for any inconvenience caused during your stay. We trust that overall you had a great stay with us and we also trust that you had a wonderful time exploring all the Siem Reap had to offer. We look forward to welcoming back again in the near future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
龙. 家庭住宿 - 25/08/2017
« 在柬埔寨仍能保持莱佛士本色实属不易! »

住过很多莱佛士,带着期盼走进酒店第一步即可感觉到旧识的味道,景致一脉相承,服务人员的感觉也与世界各地的莱佛士有同宗之感!古董老电梯也一如既往,很多细节都得到一贯的传承。好的就不一一列举了,说一些与同宗兄弟不足之处:①客房面积偏小了,体现不出莱佛士低奢留白之感,厅、卧分区是你的特色之一。②客房内设有些过简。③餐厅一起的自营店内所卖物品建议只卖酒店自行并独有产品,如果卖一些与免税店一模一样但价格高出不少的物品会让客人感觉很不好!如有点评不到之处敬请谅解,本心只为你-莱佛士好!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Jianxin G., Thank you very much for sharing your feedback on your stay with us. It is always a pleasure to receive comments from our guests as these serve as our inspiration to maintain and improve our standard for the continuous improvement of our service, amenities and facilities. Rest assured that your comments regarding our hotel facilities will be reviewed and that we will do necessary actions in order to rectify the issues. We hope that you’ve had a wonderful journey to the wonders of Angkor and we hope to have the opportunity to welcome you back again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
David 商务住宿 - 14/08/2017
« 环境优雅,适合休闲 »

环境优雅,适合休闲

酒店已对评论作出回复
酒店已对评论作出回复

Dear David L., Thank you very much for your kind comments. It is truly a pleasure for us to hear that you appreciate our hotel heritage and that you had relaxing and enjoyable experience at Raffles Grand Hotel d’Angkor. We look forward to welcoming you back again. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
B. 商务住宿 - 12/08/2017

非常舒适,环境优美

酒店已对评论作出回复
酒店已对评论作出回复

Dear Yang B., Thank you very much for posting a review of your stay experience at Raffles Grand Hotel d'Angkor. It is truly a pleasure for us to hear that you appreciate our hotel heritage and that you had an enjoyable time with us. We look forward to see you again soon. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Ce L. N. 情侣住宿 - 03/08/2017
« 服务与细节出色 »

服务好,细节好,地理位置好

经 AccorHotels认证的评论
Ada 情侣住宿 - 01/08/2017

喜欢酒店的装修风格,法国殖民地式的,特别是大堂和大堂吧。周日晚在大堂还有柬埔寨传统舞蹈表演。但是由于酒店的整个装修风格及定位是高贵的,正统的,也使人稍有拘谨,不够放松的感觉。 酒店客房整洁,干净,水压够大,洗澡很爽。 最大的问题是酒店的噪声控制太差,第一晚房间的空调噪声很大,整晚影响睡眠。第二晚要求换房,换后房间内的空调噪声明显改善,但是估计房间附近是中央空调主机房或者其他设备用房,24小时持续听到外面传来的机器转动的噪声。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Chenjiong H., I am sorry to hear of the problems you have experienced during your recent stay in our hotel regarding the noise. We have shared this issue with our team and we will ensure that this is not repeated. I hope this did not mar your stay here with us. We hope to welcome you back again in the future. From the Cultural Heart of Siem Reap, Vincent Gernigon Hotel Manager

经 AccorHotels认证的评论
Jie W. 情侣住宿 - 01/07/2017
« 安静的度假居所 »

总体感觉很好,员工会在非常合适的时候提供帮助,人很少,泳池使用的时候只有我们两个人。早餐很丰富,但在我们离开后才知道早餐是“香槟早餐”,即早餐时刻在门口摆放的几瓶香槟住客是可以免费享用的,但我们入住期间的几次早餐没有员工向我们说明,也算是一点点遗憾吧。

经 AccorHotels认证的评论
C. H. 家庭住宿 - 10/05/2017
« 酒店小而精致…很有历史韵味 »

服务非常好…工作人员见到客人彬彬有礼。餐厅的金发帅哥笑起来很帅^_^ 哈哈哈!

经 AccorHotels认证的评论
匿名 情侣住宿 - 04/03/2017

第一天给我和我太太惊喜,房间布置很温馨,还有礼物。当天入住2楼,隔音比较差,第二天更换到3楼明显好很多。总体来说,服务员素质高,热情,服务很好,我和太太都十分满意。

经 AccorHotels认证的评论
匿名 家庭住宿 - 18/02/2017

舒适的环境和房间,周到热情细致的服务,可口美味的早餐,碧蓝天空下让我尽情畅游的泳池,让我们柬埔寨之行倍感舒适。

经 AccorHotels认证的评论
匿名 家庭住宿 - 02/02/2017

服务非常周到.电梯开门 客房服务 都很满意

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