酒店 – 大阪南海瑞士酒店
Swissôttel 酒店 Swissôttel 酒店

大阪南海瑞士酒店

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4.5/5 根据 3,167 评论
大阪的所有酒店
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
查看价格
23000.00 JPY 非会员房价
23000.00 JPY 会员折扣 在预订的时候即可享受会员折扣
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酒店及周边服务

从15h00 办理登记入住手续
从11h00 办理退房手续
付费服务

服务和实用信息

  • WIFI/互联网连接
    • 酒店内无线网络 (付费服务)
    • 客房内无线网络
  • 泊车
    • 私人室内停车场 (付费服务)
    • 私人室外停车场 (付费服务)
    • 代客泊车 (付费服务)
    • 有照明的停车场
  • 备残疾人设施的浴室
  • 使用空调
    • 空调
    • 自动空调控制
    • 空调

休闲和活动

  • 室内加热游泳池
  • 健美中心
  • 护理
    • 极可意水流按摩浴缸 (付费服务)
    • 按摩 (付费服务)
    • 日光浴 (付费服务, 周边)
  • 自行车租赁设施  (周边)

餐饮

  • 7 餐厅
  • 1 酒吧

商务服务

  • 18 会议室
  • 会议酒店
查看所有服务

酒店位置

酒店客房

我们的 546 间拥有现代设计的客房可为休闲游客和商务游客提供豪华住宿环境。入住我们的瑞士优势房和瑞士行政房,享受现代舒适体验。

  • 546 间客房
  • 室内额外儿童床
  • 根据要求提供婴儿床
    • 空调
    • 紧急出口地图
    • 自动空调控制
    • 客房内无线网络
    • 根据要求提供婴儿床
    • 咖啡/茶冲泡设施
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 房间的应急信息
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有餐厅和酒吧

您的会议和活动

4.5/5 AccorHotels 评级 基于 3,167 条评论

大阪南海瑞士酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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经 AccorHotels认证的评论
Z. 家庭住宿 - 14/02/2018
« good service; »

服务友善,房间舒适,早餐丰盛,地理位置非常方便。很满意。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Z., Thank you very much for staying at Swissôtel Nankai Osaka! It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. I am happy to read you enjoyed your overall time with us and that our breakfast offerings and the services were all up to your satisfactory! Thank you very much for your feedback and we look forward to welcoming you back to build even greater memories and if we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
匿名 家庭住宿 - 13/02/2018
« 第一晚惊艳 第二晚失望 »

4号入住,5号退房。6号入住,7号退房。中间去了有马温泉。酒店员工素质一流,值得称赞。但是第二晚入住的房间躺在床上,床头的灯光下看到无数灰尘,很失望。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka. We greatly appreciate your support and highly value your patronage. Thank you very much for choosing to stay at our hotel and for participating our online questionnaire. The survey ratings regarding your overall staying experience have been reviewed carefully. We take the cleanliness of our rooms very seriously and it is unfortunate to learn that the room in which you have stayed on the second night fell short of your expectations. Please rest assured that our room attendants have been given stern reminders of our existing policies and we will conduct retraining on proper procedures to ensure that we meet the cleanliness standards expected from a hotel of our caliber. I apologize for the discomfort you have encountered. Our guest's satisfaction is always important to us and we will continue to enhance our guests’ experience in delivering better services and products. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us at any time. We would be very glad to welcome you back to Swissôtel Nankai Osaka in the near future to demonstrate that your feedback was not made in vain. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
冯. 家庭住宿 - 12/02/2018
« 很好的入住体验,美丽的行程 »

很好的入住体验,干净整洁的房价,态度很体贴温柔

酒店已对评论作出回复
酒店已对评论作出回复

Dear 冯., We would like to express our gratitude to you for choosing Swissôtel Nankai Osaka and for investing valuable time to share with us your constructive feedback. We greatly appreciate your support and highly value your patronage. We are happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. Once again, thank you very much for choosing to stay with us and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Z. Y. M. 家庭住宿 - 11/02/2018
« 交通便利,整洁、干净,服务热情 »

体验很好,下次来大阪,还会这这里

酒店已对评论作出回复
酒店已对评论作出回复

Dear Z. yi m., Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel. We greatly appreciate your support and highly value your patronage. We are happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. It is our endeavor at all times to deliver the highest level of satisfaction and perfection to our guests so we appreciate the time you have taken to review about your stay. Please rest assured that we will continue to make our best efforts to provide you with a home away from home feel and accommodate all your needs. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
C. 家庭住宿 - 08/02/2018
« 舒适 »

方便

酒店已对评论作出回复
酒店已对评论作出回复

Dear C., We would like to express our gratitude to you for choosing Swissôtel Nankai Osaka and for investing valuable time to share with us your constructive feedback. We greatly appreciate your support and highly value your patronage. We are happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. Once again, thank you very much for choosing to stay with us. We look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Clarice T. 朋友住宿 - 07/02/2018
« 服務人員態度友善,體貼。 »

整體滿意!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Clarice T., Thank you very much for having taken the time to complete our online guest questionnaire. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your wonderful scores and are very happy to learn that your experience in our hotel exceed your expectations since providing a personalized service to all our guests is one of our major values. Please know that we are kept motivated by our guest feedback and will continue striving for service excellence. We look forward to have you with us again and please do not hesitate to contact us directly if we can be of any assistance for your next booking in our hotel. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
张. 情侣住宿 - 07/02/2018
« 很好的入住体验 »

交通便利,购物方便。干净舒适的房间,对于一个旅行者来说,能很好的放松心情和缓解疲惫。

酒店已对评论作出回复
酒店已对评论作出回复

Dear 张., Thank you very much for these positive words following your recent stay at Swissôtel Nankai Osaka! We have read your message with great pleasure and we are thrilled to learn that your experience in our hotel exceed your expectation! We look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka and please rest assured that we will provide you once again with a home away from home feel. Please do not hesitate to contact us if we can be of any assistance to you in organizing your next trip. Thank you very much. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Zhangxukai 家庭住宿 - 07/02/2018
« 酒店位置很好,景观很棒 »

酒店位置很好,办理入住和结账速度很快,房间舒适,早餐用餐环境一流,早餐的选择丰富

酒店已对评论作出回复
酒店已对评论作出回复

Dear zhangxukai, Warmest greetings from Swissôtel Nankai, Osaka! Thank you very much for your feedback provided about your stay with us and that you made our hotel your home away from home. We feel extremely happy to learn that your experience in our hotel fully met your expectations and that you enjoyed our breakfast. It was a great pleasure to read you review and please rest assured that we will keep making every effort in our continuous pursuit for service excellence. We are looking forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Roger H. 家庭住宿 - 06/02/2018
« 舒適愉快的住宿經驗 »

酒店地點很好,位於難波站交通樞紐,南海電鐵來往關西機場很便利,地下鐵可到達大阪各景點,走路就可到達最熱鬧的道頓崛。房間清潔舒適,櫃台服務人員親切,check in/check out速度也很快,第二次來住這家酒店,留下愉快舒適的回憶。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Roger H., Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our property and for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
匿名 情侣住宿 - 06/02/2018
« 方便舒适 »

第二次入住,得天独厚的地理位置,购物餐饮闲逛出行,都很方便。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel. We greatly appreciate your support and highly value your patronage. We are happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. It is our endeavor at all times to deliver the highest level of satisfaction and perfection to our guests so we appreciate the time you have taken to review about your stay. Please rest assured that we will continue to make our best efforts to provide you with a home away from home feel and accommodate all your needs. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
赵. 朋友住宿 - 06/02/2018
« 舒适 »

位置方便 干净舒适 景色美 唯一缺点:隔音有点差

酒店已对评论作出回复
酒店已对评论作出回复

Dear 赵., Thank you very much for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We are happy to read you have enjoyed our clean rooms. Besides this, we have taken note of your remark pertaining to the noise and we regret that we did not have an opportunity to rectify this situation while you were here. We apologize for this disruption and kindly be advised that we are always happy to move you to a new room, if available, as getting a good night's sleep is so important we want to do whatever we can to help our guests get one. Thank you very much for choosing our hotel and we look forward to welcoming you again whenever your travel brings you back to Osaka. If we can be of any assistance for your next stays, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
季. 家庭住宿 - 04/02/2018
« 非常不错的酒店 »

酒店地理位置很不错,交通方便,购物美食体验都相当好,电梯需要刷卡才能上,所以安全系数较好。房间蛮大的,很适合家庭出游。

酒店已对评论作出回复
酒店已对评论作出回复

Dear 季., Thank you very much for choosing our hotel and for taking your time to complete our online questionnaire. Feedback like yours is very important to us as it helps us to recognize guest’s experiences and where we need to make further improvement. We are glad to know that your overall time with us was a pleasant one and that you have enjoyed many aspects about the hotel. Once again, thank you very much for staying with us and for sharing your experience. We look forward to welcoming you back soon to provide you with a home away from home feel and if we can be of any assistance for your future bookings, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
C. C. K. 家庭住宿 - 04/02/2018
« 感覺舒適 »

1月7曰晚做按摩,按摩師熟練手法令我疲勞盡消,十分好.

酒店已对评论作出回复
酒店已对评论作出回复

Dear Cheung Chun Keung, Thank you very much for having taken the time to complete our online guest questionnaire. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We are very happy to receive your positive ratings and highly appreciate your kind comment about the massage. We are truly glad to read you were able to relax. Once again, thank you very much for choosing to stay with us and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Ya H. C. 商务住宿 - 03/02/2018
« 空間差異太大 »

入住貴酒店將近十次,每次的訂房需求都一樣,但是最近的一次卻安排到一間小的誇張的房間,完全失望,也完全失去了下次再選擇貴酒店的信心,我想這可能是我最後一次選擇貴酒店了.失望透頂.

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ya Hsuan Chiang, Thank you very much for always choosing us and for taking the time to complete our online questionnaire. It is primordial for us to receive feedback from our guests, so that we continually have the opportunity to evaluate our services, products and make improvements when needed. We have taken note of your remark about the room you have stayed in and we apologize for the disappointment caused. Please kindly note that booking information we obtain from third party travel agents or reservation websites are not always accurate enough for us to identify whether the guest has stayed with us before or not. Sometimes we are not provided enough guest information and only thing we can clearly recognize is the guest’s name. Accordingly, it is challenging from our side to trace all information systematically and this time, we unfortunately were not able to find your profile with the reservation made through Booking.com. However, we could have asked if this was your first time staying in the hotel in order to find out your profile and it is very unfortunate that our teams failed to do so. Your comments have been already shared to our front desk teams to ensure they check the guest’s profiles thoroughly and more carefully upon arrival. Please accept once again our apology for the discomfort caused. Also, may we kindly ask you to contact re… and we will make sure to recommend you a room based on your preferences, if hopefully you give us another chance to stay with us. Mr. Chiang, thank you very much once again for sharing your review with us and we are very sorry that it was necessary for you to do so. We understand your concern and we do look forward to welcoming you again to exceed your expectations. If we can be of any assistance, please do not hesitate to contact us directly. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
匿名 家庭住宿 - 02/02/2018
« 很舒适,交通购物很方便,送的hellokitty卡很可爱很贴心 »

床很舒服,房间很干净,温度适宜。第一次来有点找不到lobby,希望有明显标志(´▽`)

酒店已对评论作出回复
酒店已对评论作出回复

Dear Guest, Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for having taken the time to complete our online questionnaire. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. On the other hand,we are sorry for any inconvenience when finding the entrance. At the moment there is a renovation project ongoing in our area and once its finished, it will make it easier for our guests to find us. Kindly also note that we provide transportation guides on our official website to demonstrate easy and descriptive directions to our hotel from various arrival points (http://www.swissotel-osaka.co.jp/access/index.html). Thank you very much for choosing to stay with us and for sharing your experience. We look forward to welcoming you back again in the nearest future and if we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
Lisa M. 家庭住宿 - 01/02/2018
« 便利 »

交通便利 设施完善 服务满意

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lisa M., Thank you very much for sharing your experience with us on your recent stay. Feedback like yours is very important to us as it helps us to recognize guest’s experiences and where we need to make further improvement. We took note of your remark about our check in time and we apologize for the inconvenience caused. Kindly note that we always try to accommodate early arrival guests to check in with first priority but we unfortunately cannot guarantee this systematically as this is subject to availability upon arrival. We nevertheless do understand your feeling and we are still glad that our colleagues were able to assist you to the room earlier. Please rest assured that we will continue to work on ways to improve our procedures in order to make sure that the team takes better care of guests with early arrival and that they improve the communication to avoid stressful moments for our guests. In addition, we kindly recommend our guests who wish to guarantee early availability of theirs rooms before our official check-in time at 3pm to reserve the room for the night before as well. Thank you very much once again for taking your time to complete our online questionnaire and for sharing your feedback. We hope to welcome you again to provide you a pleasant staying experience and if we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
马. 家庭住宿 - 01/02/2018
« 服务人员很专业,酒店交通很便捷 »

关于住宿体验中非常好的方面,已在标题中列明。如果非要我建议的话,可以在前台多设一些会中文的引导人员,或者可以有明显标示让我知道,哪些接待人员会中文。 因为在装修,一楼出入口较难找。 还有,在这份调查问卷中,请在国家和地区选项中,不要错误的列出HongKong,Macao,Taiwan。正确的写法是HongKong China,Macao China,Taiwan China。谢谢!

酒店已对评论作出回复
酒店已对评论作出回复

Dear 马永斌, Thank you very much for choosing Swissôtel Nankai Osaka! We appreciate your positive comments and ratings and are glad to read of your overall experience. Kindly also note that we have several colleagues who speaks Chinese in our hotel. It is unfortunate that you did not meet them during your stay, but please feel free to ask for them for your future stays. They may not be available at times due to their shift, but we are always welcome for any assistance. On another note, we are sorry for any inconvenience when finding the entrance. At the moment there is a renovation project ongoing in our area and once its finished, it will make it easier for our guests to find us. Kindly also note that we provide transportation guides on our official website to demonstrate easy and descriptive directions to our hotel from various arrival points. Furthermore, we appreciate your valuable highlight about the survey and will share your voice to the management team. Thank you again for staying with us and we hope to welcome you back in the nearest future. If we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

经 AccorHotels认证的评论
双. 家庭住宿 - 31/01/2018
« 交通便捷,各类服务均不错。还获得了免费升房。 »

整体很好,希望大床房的沙发可以更大一些,便于孩子休息。

酒店已对评论作出回复
酒店已对评论作出回复

Dear 双., Thank you very much for having taken the time to complete our online questionnaire following to your recent stay. The survey ratings regarding your overall experience have been reviewed with our teams. We are happy to read that all kinds of service during your stay exceeded your expectations. In addition, we took note of your remark pertaining to the room in which you have stayed. Kindly note that we offer various room categories and for your future stay, we recommend you to stay in our Family Room which may suite you more. Please do not hesitate to contact us for any information. Thank you again for choosing our hotel and we look forward to welcoming you back whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel and accommodate all your needs. Kind Regards, Kazu Tanaka Hotel Manager

经 AccorHotels认证的评论
Mei 情侣住宿 - 31/01/2018
« 賓至如歸 »

行政樓層房間整潔,設備齊全,房內空氣調節較難控制之適當温度。 Lounge內服務很好,食品質素有改善空間。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mei, Thank you very much for staying with us and for taking your time to write about your experience. We value your comments immensely as it gives us an opportunity to improve our hotel facilities, the quality and the value of our products. We appreciate your positive highlight about the service provided by our teams from the Executive Lounge and the room condition. On the other hand, we took note of your remark pertaining to the food quality which will be shared amongst our culinary team for a review. We will continue to make every effort to further enhance the value and offers. Also, your feedback regarding the air-conditioning has been shared to our engineering team to check the working order to further avoid our guests experimenting the same unpleasant feeling. In the meantime, we made remarks on your profile so that the room for your next stay will be provided with an extra care and attention. It is our endeavor at all times to deliver the highest level of perfection to our guests so we value a lot your feedback. We would be very glad to welcome you back to in the near future. Kind Regards, Kazu Tanaka Hotel Manager

经 AccorHotels认证的评论
Annie C. 家庭住宿 - 31/01/2018
« 整體算不錯 »

自駕的,酒店入口處非常難找,找上了半小時,在路上沒有明確的酒店入口指示牌。唯停車費都不便宜。 房間不錯,算大,清潔度尚可。36樓的早餐很豐富,景觀很美。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Annie C., Thank you very much for taking your time to share with us your feedback. We are glad to learn that you enjoyed our spacious, clean room and our breakfast offering, as well with the beautiful landscape view. As for our hotel entrance, we have been working a lot in optimizing the signage in place to direct our guests to the parking entrance, which is a bit away from the hotel building. The area as well keeps changing and more and more signage are up which may affect the easiness of arrival for our guests. We provide a transportation guide on our official website to demonstrate easy and descriptive directions to our hotel from various arrival points that contains pictures. Please guarantee that all our remarks will be shared to our management team for a review. It was our pleasure to have you as our guest and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka. Please rest assured that we will continue to provide you with a home away from home feel. Kind Regards, Kazu Tanaka Hotel Manager

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