曼谷拉差达瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,312 评论

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204 Rachadapisek Road, Huay Kwang, 10320 曼谷, 泰国

描述

酒店其他优惠

  • Located on dynamic Ratchadapisek Road, steps from Huai Khwang MRT station

  • 407 spacious, uncluttered rooms and suites with panoramic city views

  • An impressive ballroom and 23 flexible meeting rooms for all kinds of events

  • Creative Cantonese, Japanese and global cuisine at five food and beverage outlets

我们的客房

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酒店位置

曼谷拉差达瑞士酒店

204 Rachadapisek Road, Huay Kwang
10320 曼谷
泰国

GPS:13.776524, 100.573683

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,312 评论

TripAdvisor 评级  4.5/5  1,775 评论

卓越奖 2024

Great Fitness area and near BTS

Tripadvisor 评级 5.0/5

jessicas345 家庭住宿 - 经 TripAdvisor 认证的评论

We love swissotel brand because of the 2 big twin bed that can fit a family. The fitness center is surprisingly good and complete. They even have Squat rack. We stayed here for few days. During new years eve. The location was good. Near the BTS. Breakfast was good and lots of variety. In front of hotel there is the famous Somboon Seafood restaurant. You can just walk there. Recommended.

离地铁很近

客户意见评级 5.0/5

W. 朋友住宿 - 所有已确认评论

五星级酒店，服务一流，干净整洁，早餐非常棒服务员热情周到，品尝了泰国茶，印度茶，厨师长还特意帮我调了一杯多加调料的印度茶非常不错。

Qiang Wang您好， 感谢您的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，希望在不久的将来再见到您！ Kenneth Lee 客户服务李经理谨启

Great hotel for revisit

Tripadvisor 评级 5.0/5

wongkamcheong Couples - 经 TripAdvisor 认证的评论

We do love this hotel. Everytime we stayed at this hotel, we always found new improvements. Being returned long stay hotel guests, staff recognised us with warmest hospitality. Food, service, gym, swimming, location are all prefect. Our 2022 & 2023 Tripadvisor reviews on Swissôtel Ratchada already mentioned the pros & cons of this hotel. Last year, we complained the in-house guest smokers breaching hotel policy and Thailand government law that prohibits anyone smoking from any public indoor space. *During 12 night stay, we saw lots guests from China ignore rules and the specific non-smoking written agreement that every guest signed during check-in. The agreement is to penalise 10000bahts to offenders. Some smokers paid the fine but then still smoked in their room. Some refused to pay the fine but insulted hotel staff. On 24th April, 2024, we saw one of similar cases at the reception. This Chinese couple checked out and asked them to pay the penalty with solid evidence ( photos of their room with cigarette traces ). They refused to pay but screamed and insulted staff including CREAM. Cream and All the front staff were professional in very affirmative tone, in diplomatic and polite attitude. They showed these Chinese couple the evidence and the signed agreement. The couple screamed to staff loudly. They excused themselves by claiming their visiting friends smoking in their room. As a reasonable, the hotel guests are always responsible for their room condition and their guest behaviour during their stays. We stayed at 18th floor. We had this Chinese hotel guest smoking close to our room with his door open ( repeated offender ). We went to the front desk and complained. Then, manager PIM approached him instantly with security guards and explained this guest the possibility of his involuntary instant hotel booking cancellation and to be expelled out of hotel premises. Then, this guest and his other smoker friends in other rooms stopped smoking for their rest of hotel stays. On 21th Executive floor, Lounge Staff Sommon and Mon regularly warned smokers not to smoke and succeeded. They also enforced company policy and stopped guests from smoking. The hotel staff did all the best to avoid people from smoking indoors and faced bullying by offenders. Their efforts are appreciated and will eventually pay off. It will probably take 6 months, one year or two years to educate the Chinese guests to respect local rules and regulations. Regarding the Tripadvisor review, it hardly reach the readers from China. Tripadvisor is not a popular website for Chinese tourists and most of them only read and write in Simplified Chinese. Most Chinese tourists are civilised people. Once they learn the social norms and what the appropriate attitude they should behave during travelling. WeChat, “Little Red Book, XiaoHongShu’ Chinese-dominated app. in which they can read and understand comments in simplified Chinese. At last, thanks to all the staff for looking after us.

Dear wongkamcheong, Greetings from Swissôtel Bangkok Ratchada! We are delighted to hear your kind feedback after your departure from our hotel. Please allow me to use this opportunity to thank you for participating in TripAdvisor and providing us with this wonderful feedback. There is nothing that lifts our spirits more than the fact that you compliment to our staff, who providing excellent service. It is our goal to provide a wonderful stay to each and every guest. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Pimmada Musigapan Guest Relations Manager

不錯

客户意见评级 4.0/5

匿名 单人住宿 - 所有已确认评论

空調不夠凍，其他沒大問題

Chi Wai Chan您好： 十分感謝您花時間告訴我們有關您在Swissôtel Bangkok Ratchada的體驗。 很遺憾未能達到您的期望，請容許我向您表達我最誠摯的歉意。 在Swissôtel，我們孜孜以求，不斷改進，希望能提供每位顧客高水準的體驗，因此您對空調的回饋對於我們的提升十分重要。 請放心，我們正採取適當的措施來解決所存在的問題。 非常感謝您向我們告知您的擔憂，希望在不久的將來有機會為您奉上更好的服務！ Kenneth Lee Guest Service Manager謹啟

位置不错

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

入住一般，内部装修开始老化，陈旧

Bin Bai您好： 十分感谢您花时间告诉我们有关您在Swissôtel Bangkok Ratchada的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在Swissôtel，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 Kenneth Lee Guest Service Manager谨启

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其他网络用户评价我们的酒店

  • 1,232 评论 9.2/10 位置
  • 1,358 评论 7.5/10 房间
  • 1,671 评论 8.8/10 服务
  • 20 评论 6.7/10 上网
  • 603 评论 8.9/10 早餐
  • 571 评论 8.1/10 清洁度
  • 543 评论 8.7/10 食物
  • 170 评论 9.8/10 运动休闲

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