凯拉尼费尔蒙酒店 - 毛伊岛 5 星

客户意见评级 (ALL 评级) 4.7/5 1,192 评论

凯拉尼费尔蒙酒店 - 毛伊岛 - Image 1
凯拉尼费尔蒙酒店 - 毛伊岛 - Image 2
凯拉尼费尔蒙酒店 - 毛伊岛 - Image 3
凯拉尼费尔蒙酒店 - 毛伊岛 - Image 4

描述

酒店其他优惠

  • 三个游泳池,其中一个仅限成人使用

  • Expansive suites with private lanais and luxury villas mere steps from the beach.

  • Renowned restaurant, Ko serving fine Hawaiian cuisine.

  • Experience Hawaiian culture at Hale Kukuna, Fairmont Kea Lani's unique cultural center.

  • Elevate wellness with our fitness and Willow Stream Spa for a healthier lifestyle.

我们的客房

酒店位置

凯拉尼费尔蒙酒店 - 毛伊岛

4100 Wailea Alanui Drive
96753 毛伊岛
美国

GPS:20.675896, -156.440422

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,192 评论

TripAdvisor 评级  4.5/5  6,143 评论

卓越奖 2023

A wonderful resort hotel in the most beautiful part of Maui.

Tripadvisor 评级 5.0/5

bigmikew340 家庭住宿 - 经 TripAdvisor 认证的评论

A wonderful resort hotel in the most beautiful part of Maui. The staff is first class and the premises couldn’t be better. Excellent restaurants and world class spa are all at your finger tips! Access to the beach and a beautiful walkway along the coast.

Aloha bigmikew340, Mahalo nui loa for your glowing recommendation! It was our pleasure having your ʻohana as our guests during your recent visit to the beautiful island of Maui. We look forward to being presented with the opportunity of welcoming you all back to Maui on a return visit, soon! Warmest aloha, April Kala | Director of Front Office

Beautifully Upgraded… some hiccups

Tripadvisor 评级 3.0/5

Monika R 经 TripAdvisor 认证的评论

We had stayed at the Fairmont Kea Lani in 2016 and 2018 and loved the experience. The staff there is so warm and welcoming and the property was so peaceful. We had read the hotel was under construction so we took a break and then finally returned last week to the newly renovated hotel. First off, the rooms: wow! On our previous stays we loved the space, but felt the room could have been updated. Well the updates they made are phenomenal! The rooms are 5 star! Housekeeping does a fantastic job and is so friendly! We truly loved the new lux feel of the lobby and enjoyed the new lobby bar (bartender Leslie took great care of us!). Ko looked the same but dinner here was far better than I remembered and we loved our server Misty. Where the hotel was lacking was mainly the pools and breakfast buffet. Pool service was a little slow but never terrible, they mostly very friendly. Pool furniture on the adult deck was in need of replacement. The only real disappointment was purchased the breakfast included package and ultimately really wished we hadn’t. While it did look like the space had been renovated, and the offerings were much better than I recalled they were so terribly short staffed. EVERY SINGLE visit we were well into our meal before we could get coffee and water from a server. Once a manager brought us water and we never saw our server until it was time for them to drop the tab. Gratuity was included so I suspect maybe they chose to neglect us because they were inundated by other tables?? Our servers each day looked like they were so extremely overwhelmed. We noticed we weren’t the only tables begging for water and coffee. I know there’s a labor shortage but when you’re spending $1200+ on a room you expect the service to match that price. The regular price buffet is $55 and I can assure you if I hadn’t prepaid we would have not returned. We walked over to the neighboring Four Seasons for our last breakfast because we were tired of starting off our day feeling frustrated. Fairmont, please do better!

Aloha V1991LFmonikar, Mahalo for sharing your valuable feedback with us, we sincerely appreciate it! We are thrilled to read that your ʻohana was so impressed with the results of our recent transformation and had such a wonderful stay overall. We are sorry to read that your experience poolside and within Kea Lani Restaurant did not meet your expectations and wish to assure you that this feedback has been shared with the appropriate management. We take all guest feedback into account when making staffing and revision decisions and as such are grateful for your taking the time to share. We look forward to welcoming your ʻohana as guests of Fairmont, once again, soon! Warmest aloha, April Kala | Director of Front Office

High-end but a bit frantic

Tripadvisor 评级 4.0/5

Brian M Couples - 经 TripAdvisor 认证的评论

The suite was excellent - very spacious, modern, clean, and large. Housekeeping was great. Nick’s and Ko were outstanding, great food and staff. Everyone was pleasant and helpful. The auto valet guys were all standouts. Concierge was hit-or-miss. The pools were nice but quite crowded, service was slow but we had the impression they were a bit understaffed. There were a LOT of kids, everywhere. The whole resort was quite noisy - there seemed to be a constant din over and above the more pleasant surf noise. Bottom line - it’s a beautiful, high-quality place. Staff was welcoming and competent. But we never felt settled-in, and never really relaxed. Granted, that’s as much on us as on the property, but it was our reality on this visit. Our baseline for comparison is the 4S Hualalai, which is much more peaceful (and, admittedly, expensive). The food was MUCH better at the Fairmont, however.

Aloha Brian, Mahalo nui loa for choosing Fairmont Kea Lani as your home away from home while visiting the beautiful island of Maui! We appreciate your taking the time to share your valuable feedback with our team and look forward to being presented with the opportunity of welcoming your ʻohana as our guests once again on your next visit to Maui. A hui hou! Warmest aloha, April Kala | Director of Front Office

Very Nice - Recent Renovation = Like New

Tripadvisor 评级 5.0/5

Jeff N 经 TripAdvisor 认证的评论

Great hotel. Recent renovation made the rooms great. We had two adjacent rooms with an ocean view. Rooms were huge with living room, bedroom, double sink bathroom and even a foyer. Decks were accessible from both rooms. Great view of ocean and sunset. Also very well staffed - the staff never seemed rushed the entire time we were there (four days). Great views from the gym as well - try a refrigerated small towel I cannot think of one thing I would change or improve here

Aloha jeffnF7187RG, Mahalo nui loa for your glowing recommendation! It was truly our pleasure having your ʻohana as our guests during your recent visit to the beautiful island of Maui. We are thrilled to read that our recently transformed suites and property were received so well by your ʻohana and look forward to the opportunity of welcoming you on a return visit in the near future. A hui hou! Warmest aloha, April Kala | Director of Front Office

This was a combination business and personal trip. Couldn’t have been better. All rooms are suites and are gorgeous.

Tripadvisor 评级 5.0/5

Lisa W 商务住宿 - 经 TripAdvisor 认证的评论

This was a combo Presidents Club and personal trip. It is a gorgeous property with everything you could ask for. Rooms are spacious and comfortable. Grounds, pools, and beach are beautiful. Service is great. Restaurants are terrific. Location is divine. We had a car for a few days but you don’t necessarily need one. We would go back in a minute!

Aloha Lisa, Mahalo nui loa for your glowing recommendation of our resort! We are positively thrilled to read that your ʻohana had such a wonderful experience as our guests from start to finish. The pleasure was all ours, truly. Until next time. A hui hou! Warmest aloha, April Kala | Director of Front Office

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其他网络用户评价我们的酒店

  • 242 评论 8.8/10 位置
  • 505 评论 8.9/10 房间
  • 632 评论 8.9/10 服务
  • 166 评论 8/10 游泳池
  • 92 评论 8.1/10 清洁度
  • 87 评论 7.4/10 早餐
  • 7 评论 10/10 可持续性

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