酒店 – Fairmont Château Lake Louise 酒店
Fairmont 酒店 Fairmont 酒店

Fairmont Château Lake Louise 酒店

4.6/5 根据 5,085 评论
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房未配备空调 空调
查看价格
809.00 CAD 非会员房价
768.55 CAD 会员折扣 在预订的时候即可享受会员折扣
5.00P
预订享额外{{amount}}%优惠
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酒店及周边服务

从16h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • WIFI/互联网连接
    • 酒店内无线网络 (付费服务)
    • 高速网络
    • 客房内无线网络 (付费服务)
  • 泊车
    • 私人室内停车场 (付费服务)
    • 私人室外停车场 (付费服务)
    • 代客泊车 (付费服务)
    • 有照明的停车场
  • 备残疾人设施的浴室
  • 允许带宠物 50  CAD
  • 按需婴儿看护
  • 全禁烟宾馆

休闲和活动

  • 室内加热游泳池
  • 健美中心
  • 护理
    • 极可意水流按摩浴缸
    • 按摩 (付费服务)
  • 按需婴儿看护
  • 高尔夫球  (周边)
  • 网球  (周边)
  • 筏运
  • Bicycles rental  (周边)
  • 滑雪
    • 滑雪 (周边)
    • 越野滑雪 (付费服务)

餐饮

  • 7 餐厅
  • 1 酒吧

商务服务

  • 23 会议室
  • 会议酒店
查看所有服务

夏季交通公告:从 2018 年 5 月 18 日至 10 月 8 日,旅游高峰期间,将对通往路易斯湖上游和路易丝湖城堡费尔蒙酒店的车辆实施交通管制。

酒店位置

酒店客房

Fairmont Chateau Lake Louise 酒店客房高雅、精致、放松、迷人,致力于让客人享受我们以其名字命名的自然奇观。在过去年代的豪华环境得到完美保存的地方尽情放松。在拥有更高级的现代住宿环境的客房或豪华酒店套房中,享受真诚的接待和真心的服务。

  • 552 间客房
  • 全禁烟宾馆
    • 室内保险箱
    • 紧急出口地图
    • 32英寸宽的浴室门
    • 电话
    • 可开窗
    • 室内收音机
    • 所有房间都备有写字台
    • 客房内无线网络
    • 咖啡/茶冲泡设施
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 房间的应急信息
    • 闹钟
    • 语音信箱
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有餐厅和酒吧

您的会议和活动

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4.6/5 AccorHotels 评级 5,085 评论

Fairmont Château Lake Louise 酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
Dgw 家庭住宿 - 17/07/2018 经 AccorHotels认证的评论
« 景色宜人 »

景色好,服务好。房间稍小。

Z. J. 朋友住宿 - 13/07/2018 经 AccorHotels认证的评论
« 在顶级酒店的套房体验Motel水平 »

提前半年多预定了两房的套间,班夫国家公园之行花费最大的一笔住宿。然而,给我的330房间,简直不如Motel。1,当然不是湖景房,在房间描述中是山景房,实际是面对工作区,且卧室的窗外,就是工作区巨大的空调外机,低频的噪音,持续不断,无法入睡。2,美式的床架,底框居然与上一层的底垫尺寸不匹配,以至于坐上床尾,整个床垫就翻翘起来,差点摔下床。3,虽然事后给了补偿:临时给我一间标房睡觉,第二天换房,第一天的套房房价打折,但是,发生这样的事情,怎样都与酒店的品级不相称,貌似有邮件跟踪提醒我的入住显得很温馨,可实际上却是满满的怠慢—-提前六个月的Booking,只是让酒店可以安排最差、甚至是应该维修的房间给我。深感失望。

David 家庭住宿 - 10/07/2018 经 AccorHotels认证的评论
« 面朝露易丝湖,拥抱雪山 »

酒店位置很好,Fairview餐厅服务和景观不错,赠送了一个小时的划独木舟,小孩很喜欢。以后有机会还会住这里。

Yutien 家庭住宿 - 19/06/2018 经 AccorHotels认证的评论
« its a wonderful stay!!! »

原本是以一生一定要住過一次的目的 決定入住路易絲湖fairmont一個晚上!! 經過這次的經驗 我認為還會有下一次下下一次 因為真的是太棒了! 湖景房的景觀實在是太令人窒息了 竟然有這麼美的景色!! 夏天的入易斯湖真的很美! 此次入住幸運被升等到fairmont gold 更加完美了這次的入住!! 免費的bar可以享用一整天 以及早餐 與親切的服務 實在很難讓人不想再來下榻這個酒店! 希望往後的每個夏天都能來這裡度過幾個夜晚!!

刘. 情侣住宿 - 16/05/2018 经 AccorHotels认证的评论
« what a perfect historical building »

除了贵,房间略小,没有任何缺点,如果有机会,一定要夏天再住一次

C. 家庭住宿 - 20/04/2018 经 AccorHotels认证的评论
« 舒適與開心 »

很滿意的服務人員的服務態度,非常的親切!

匿名 商务住宿 - 02/03/2018 经 AccorHotels认证的评论
« 景色优美,安静,服务周到 »

景色优美,美食可口,Housekeeping 很温馨。

匿名 家庭住宿 - 27/02/2018 经 AccorHotels认证的评论
« 宾至如归 »

每个服务人员都是非常热情

Nanxiangzi 情侣住宿 - 24/02/2018 经 AccorHotels认证的评论
« 服务质量和品质都非常好 »

对于fairmont gold 用户来说,酒店配给的房间有时候还不如一般等房间大,这个很影响消费心情。另外行政酒廊的酒还需要另外收费了?那以后还要定gold room做什么?普通的房间就好了。对于酒店的其他都非常满意,但是以后就不gold了。班夫的fairmont 调整了我的房间非常的棒!酒店的温泉是必须要享受的!露易丝湖的房间无法调整,是我住过最小的gold room。虽然面湖的景色怡人,但是房间里太小减弱了感官的享受。而且行政酒廊菜品太过简单不如去年同期的魁北克城的丰富。大堂的酒吧温度过低,坐在里面非常冷。总的来说 fairmont还是出行的首选酒店,但是需要提升和明白顾客对选择行政酒廊的意义。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. C.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your recent visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. It was disappointing to read that your stay fell short of expectation. Our goal at Fairmont Chateau Lake Louise is to exceed the expectations of all our guests and provide a high level of quality guest service. It is apparent that we have fallen short of accomplishing our service commitment. Mr. C., please accept my sincere apologies that your experience did not meet our usual high standards. I am confident in our product and service and I hope to have the opportunity to welcome you again soon. Should the opportunity arise for you to return to Fairmont Chateau Lake Louise, please contact me, as it would be my pleasure to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

C. L. 情侣住宿 - 16/02/2018 经 AccorHotels认证的评论
« 很滿意 »

服務人員都超棒

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

Anne 朋友住宿 - 19/10/2017 经 AccorHotels认证的评论
« 一般 »

因想欣赏路易斯湖的日出,酒店近,而且还是fairmont的会员,所以订了该酒店。但是入住体验一般,服务尚可,好像也没有会员的特别优惠。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Z.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your recent visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. It was disappointing to read that your stay fell short of expectation. Our goal at Fairmont Chateau Lake Louise is to exceed the expectations of all our guests and provide a high level of quality guest service. It is apparent that we have fallen short of accomplishing our service commitment. Would you kindly provide me with additional information regarding the deficiencies you experienced so we can ensure they are rectified for both you and future guests? Ms. Z., please accept my sincere apologies that your experience did not meet our usual high standards. I look forward to hearing from you to ensure the problems you experienced are resolved. Warm regards, LISA RICHES EXECUTIVE ASSISTANT Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

任. 家庭住宿 - 17/10/2017 经 AccorHotels认证的评论
« 有韵味的酒店。 »

很好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. R.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

P. 家庭住宿 - 14/10/2017 经 AccorHotels认证的评论
« 物有所值,非常开心 »

7楼前台的服务实在太赞了!我尝试过万豪和香格里拉等集团的行政酒廊,也是他们的金卡会员,但这次路易斯湖费尔蒙酒店的尝试让我印象深刻。我喜欢金尊客房的布局和淋浴房,喜欢特有的rose 31的香味,最满意的还是行政楼层前台的服务,他们的服务态度和提供的帮助让我觉得这是此次加拿大旅行最满意的一次住宿。我会向其他人强烈推荐此酒店。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. P.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

匿名 家庭住宿 - 12/10/2017 经 AccorHotels认证的评论

1、在一楼湖景餐厅花费近600加币吃了一顿晚餐。最后太太的甜点里的树莓竟然是发霉的。服务生看完以后仅是告知对不起,没有任何其他解释与动作; 2、任何人都可随意进入客房楼层,没有任何安全措施; 3、一楼简直就像集市一样吵闹; 4、接待人员估计不是忙坏了就是被付的薪水太少,都没什么好脸给客人; 5、相对于近1500加币每晚的房价,服务相当傲慢。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. T.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your recent visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. It was disappointing to read that your stay fell short of expectation. Our goal at Fairmont Chateau Lake Louise is to exceed the expectations of all our guests and provide a high level of quality guest service. It is apparent that we have fallen short of accomplishing our service commitment. I have shared your feedback with our Director of Operations. Each of the deficiencies you mentioned are inexcusable and he is following up internally to ensure they are not repeated. Ms. T., please accept my sincere apologies that your experience did not meet our usual high standards. I am confident in our product and service and I hope to have the opportunity to welcome you again soon. Should the opportunity arise for you to return to Fairmont Chateau Lake Louise, please contact me, as it would be my pleasure to assist with your travel plans, as well as offer you a complimentary two-night stay in a Fairmont Gold One-Bedroom Lakeview Suite, valid until October 31, 2019 and based on availability. I know we can do better. Warm regards, LISA RICHES EXECUTIVE ASSISTANT Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

Z. 情侣住宿 - 12/10/2017 经 AccorHotels认证的评论
« 景观很好,但房间偏小且游客众多 »

湖景房,早上看日出很棒,但房间偏小,窗户不能打开,且公共部位非住客游客众多,体验较差

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Z.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your recent visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. It was disappointing to read that your stay fell short of expectation. Our goal at Fairmont Chateau Lake Louise is to exceed the expectations of all our guests and provide a high level of quality guest service. It is apparent that we have fallen short of accomplishing our service commitment. I am very disappointed to hear that your stay with us fell below expectations due to the overall busy nature of our hotel. I have shared your feedback with our General Manager so that we may take steps towards rectifying this situation in the future. Mr. Z., please accept my sincere apologies that your experience did not meet our usual high standards. I am confident in our product and service and I hope to have the opportunity to welcome you again soon. Should the opportunity arise for you to return to Fairmont Chateau Lake Louise, please contact me, as it would be my pleasure to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

匿名 家庭住宿 - 11/10/2017 经 AccorHotels认证的评论
« 服务一流,酒店位置一流 »

好好好。。。。。。还是好。。。。。。。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. J.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

匡. 单人住宿 - 11/10/2017 经 AccorHotels认证的评论
« 非常满意 »

极好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. K.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

Tony 情侣住宿 - 09/10/2017 经 AccorHotels认证的评论
« 位置环境一流 »

位置绝佳,因为有游客所以显得很嘈杂,check in时有点儿慢,停车场的导向标识不明显。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. S.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Please accept my sincere apologies that your experience upon check-in fell short of expectation. I have shared your feedback with our Front Desk Manager so that we may work towards speeding up the check-in process here at the Fairmont Chateau Lake Louise. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

李. 家庭住宿 - 09/10/2017 经 AccorHotels认证的评论
« 震撼!舒适! »

酒店拥有非常好的景观,早饭也很可口!美中不足的是没有为儿童准备刀叉,我们同行的宝宝,不小心吃饭时用叉子戳到牙龈,哭闹不已,一段很不好的体验!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. M.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

L. 家庭住宿 - 08/10/2017 经 AccorHotels认证的评论
« 十分满意 »

完美

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. L.: Thank you for choosing to stay with us at Fairmont Chateau Lake Louise. In addition, thank you for taking the time to relay your comments to us regarding your visit. We review every comment both positive and constructive to ensure that we are exceeding our guest’s expectations. I was very pleased to read that you had an enjoyable stay with us. We pride ourselves on providing friendly, mountain hospitality in a relaxing atmosphere. I will certainly ensure your accolades are relayed to our service team. Thank you again for taking the time to share your recognition to Fairmont Chateau Lake Louise. When your travels bring you back to Lake Louise, please contact me; I would be pleased to assist with your travel plans. Kind regards, COURTNEY KING GUEST RELATIONS COORDINATOR Fairmont Chateau Lake Louise 111 Lake Louise Drive Lake Louise, Alberta Canada, T0L 1E0 T +1… F +1…

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