费尔蒙 Orchid 酒店 - 夏威夷 5 星

客户意见评级 (ALL 评级) 4.6/5 2,562 评论

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费尔蒙 Orchid 酒店 - 夏威夷 - Image 1
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费尔蒙 Orchid 酒店 - 夏威夷 - Image 3
费尔蒙 Orchid 酒店 - 夏威夷 - Image 4
1 North Kaniku Drive, Kohala Coast, 96743 夏威夷, 美国

描述

酒店其他优惠

  • 929 平方米/10,000 平方英尺的海滨泳池

  • 宁静的泻湖，拥有白沙滩和浅水

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

我们的客房

酒店位置

费尔蒙 Orchid 酒店 - 夏威夷

1 North Kaniku Drive, Kohala Coast
96743 夏威夷
美国

GPS:19.951222, -155.859672

电话
传真 +1 808-885-5778

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,562 评论

TripAdvisor 评级  4.5/5  5,951 评论

卓越奖 2024

The Fairmont Orchic is a gem of a resort spot.

Tripadvisor 评级 5.0/5

Ron1224 经 TripAdvisor 认证的评论

Wonderful time at the Fairmont Orchid. From the very friendly, welcoming staff, to the location and beauty/cleanliness of the grounds, this made for a wonderful vacation.

Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful time with us. Our team takes great pride in providing friendly and welcoming service, and we're delighted that it contributed to your memorable vacation experience. We're also glad that you enjoyed the beauty and cleanliness of our grounds – maintaining a pristine environment for our guests is a top priority for us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! With warm aloha, Barbie Nakamura Director of Quality

Good stay, but not great

Tripadvisor 评级 3.0/5

AimeeT5 经 TripAdvisor 认证的评论

The hotel was fine, rooms were nice, common areas were gorgeous, but for a Fairmont and for the price, there wasn't really anything that WOWed me. Pool area is small and VERY tired as are all the lounges and chair pads. Beach area is VERY small and gets very crowded with small children in the water. Service was very average. I had to leave several notes over several days for the housekeeper to refill the shower soap....in the shower that was never cleaned the entire time we were there (same small pile of sand from inside a bathing suit remained there for 5 days!). I left my flat iron in the room. I called 2 hours after we checked out when I realized we had left it there and they said it wasn't there. Now, come on!

excellent

Tripadvisor 评级 5.0/5

Steven S 经 TripAdvisor 认证的评论

excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service, excellent stay, good breakfast, lunch, dinner, beautiful view, nice swimming, bar, good service,

Thank you for your excellent review! We're thrilled to hear that you had such a wonderful stay with us and that you enjoyed our breakfast, lunch, and dinner offerings, as well as the beautiful view and amenities like the swimming pool and bar. Providing exceptional service is always our priority, and we're delighted that our team could contribute to making your stay memorable. We look forward to welcoming you back for another excellent experience in the future! With warm aloha, Barbie Nakamura Director of Quality

perfect

Tripadvisor 评级 5.0/5

andytoshiro 家庭住宿 - 经 TripAdvisor 认证的评论

excellent stay at the Orchid. Everybody was so nice and all the outlets were great and relaxing Tiara and James at the front desk took good care of us. Lisa, Nerlie, Kallan and Chris at the Fairmont Gold lounge were so welcoming during the morning breakfasts we will miss them. Destiny at the beach bar was great and lounge bartender Manna is the man! server Roshni too. highly recommend!

Thank you so much for your glowing review! We're thrilled to hear that your stay at with us was nothing short of excellent. It's fantastic to know that our team members, including Tiara, James, Lisa, Nerlie, Kallan, Chris, Destiny, Manna, and Roshni, went above and beyond to make your experience memorable. We'll be sure to pass along your kind words to them—they'll be delighted to hear that their efforts made such a positive impact on your stay. We hope to welcome you back soon for another fantastic experience! With warm aloha, Barbie Nakamura Director of Quality

Relaxing staycation for a conference

Tripadvisor 评级 5.0/5

Kathleen R 经 TripAdvisor 认证的评论

Stayed for a conference. Enjoyed my time. Peaceful and relaxing. Staff very accommodating and friendly. Breakfast buffet at the orchid was delicious and our waitress was awesome. My only complaint is dinner at the Hale Kai. Understaffed. Waitress was serving front and back, could not accommodate our needs. Food was undercooked, bland, and overpriced. Room was clean, bed was comfortable. Relaxing and working on the lanai with the waterfalls was one of my favorite parts. I am Kamaina and live on Oahu. I wanted to bring my dog but $75/night cleaning fee is quite much for a 12 pound Pomeranian Chihuahua who you wouldn’t even know is there. I believe $75 for a stay 4 days or less is much more reasonable. I would stay here more often if that was the case. Overall, very good stay.

Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your time at the conference and found your stay peaceful and relaxing. It's wonderful to know that our staff were accommodating and friendly, and that you found the breakfast buffet delicious. We apologize for the challenges you experienced at dinner at Hale Kai. Your feedback regarding the understaffing, undercooked food, and pricing concerns has been noted, and we will address these issues with our team to ensure a better dining experience for our guests in the future. Be assured, I have shared your experience with our Director of Food & Beverage. I know he will find it valuable as he continues to work on our guest experience. Your suggestion regarding the pet cleaning fee is appreciated, and we will take it into consideration for future policies. Thank you again for choosing to stay with us, and we hope to welcome you back for another relaxing stay in the future. With warm aloha, Barbie Nakamura Director of Quality

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其他网络用户评价我们的酒店

  • 475 评论 8.9/10 位置
  • 926 评论 7.4/10 房间
  • 1,417 评论 8.6/10 服务
  • 12 评论 6.1/10 上网
  • 772 评论 8.6/10 设施
  • 407 评论 9.2/10 沙滩
  • 263 评论 8.9/10 游泳池
  • 236 评论 6.1/10 清洁度

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。