索菲特吉隆坡白沙罗 5 星

客户意见评级 4.3/5 3,460 评论
索菲特吉隆坡白沙罗
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酒店其他优惠

  • 白沙罗豪华水疗中心

  • 法式联系

  • 白沙罗高地的全新下榻之处

  • 以迷人方式融合马来西亚的热情好客与法国生活艺术。

  • 酒店地理位置便利,距 MRT 站仅举步之遥,距武吉免登仅 15 分钟路程。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 自动提款机
  • 行李员
  • 礼宾服务
  • Room for hearing impaired guests
休闲和活动
  • 游泳池
  • 健美中心
  • 按需婴儿看护
  • Boules/petanque (周边)
餐饮
  • 早餐
  • 2 酒吧
  • 客房服务
商务服务
  • 7 会议室
  • Web Corner on a Mac
  • 配有客服人员的商务中心
  • 提供复印/打印服务

酒店位置

索菲特吉隆坡白沙罗

No 6 Jalan Damanlela
Bukit Damansara
Kuala Lumpur
50490
吉隆坡
马来西亚

电话: +60327206688

传真: (+60)327206618

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • ROUT :  

  • 乘飞机

    KLIA 达到 60公里 / 37.28 英里

  • 乘飞机

    KUALA LUMPUR INTL 达到 60公里 / 37.28 英里

  • 乘火车

    KL RAILWAY STATION 达到 7公里 / 4.35 英里

GPS :3.14675, 101.661444

我们的客房

入住宽敞雅致的客房,探索五星级豪华酒店的真正含义。客房采用经典设计,融入了法式精致魅力和马来西亚的传统风情,在白沙罗市中心营造一处宁静的休闲放松场所。 客房设有豪华家具,包括躺椅和标志性的索菲特 MyBed 寝具,诚邀您来这里放松休息,享受所有现代化的便利设施。大浴室空间宽敞,配备高端法式洗浴用品,尽显豪华魅力。

豪华房,配备 2 张单人床

  • 最多人数: 3
  • 面积: 从 43
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

豪华房,可使用米勒西姆俱乐部,配备 2 张单人床

  • 最多人数: 3
  • 面积: 从 43
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

豪华房,可使用米勒西姆俱乐部,配备 1 张特大床

  • 最多人数: 3
  • 面积: 从 43
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

豪华房,配备 1 张特大床

  • 最多人数: 3
  • 面积: 从 43
  • 景色: 位于城市边 *
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 自动唤醒电话(...)

豪华套房,可使用米勒西姆俱乐部,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 55
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

尊享套房,可使用米勒西姆俱乐部,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 60
  • 景色: 位于城市边 *
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

歌剧院套房,可使用米勒西姆俱乐部,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 105
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

帝王套房,拥有米勒西姆俱乐部使用权,配备 1 张特大床

  • 最多人数: 4
  • 面积: 从 187
  • 景色: 位于城市边 *
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 咖啡/茶器具
  • 迷你酒吧

酒店餐厅和酒吧

LE BAR

Photo non contractuelle / Strictly non binding

在吉隆坡参加活动期间,前往 Le Bar 酒吧放松一会儿。这里位置便利,距离白沙罗市的办公大楼和购物商场只有几步远。您可来这里休闲聚会、会见朋友,或者只是从我们的图书馆找一本书,来这里消磨时光。

日间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

NIZZA POOL LOUNGE

Photo non contractuelle / Strictly non binding

在泳池酒吧,您可享受新鲜的手工果汁、冰沙和创意鸡尾酒,在游泳池中尽情放松,这里在一天中随时供应便餐。

日间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:1,140 平方米

  • 最大容量:800 个人

  • 最大宴会容量:600 个人

了解更多信息


索菲特吉隆坡白沙罗 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.3/5

3,460 评论

品質優良,早餐豐盛

客户意见评级 4.3/5

H. 商务住宿 - 31/10/2019 雅高酒店已确认评论

很好

Dear Wen Hui H., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. We are glad to know you enjoyed your stay with us. I, along with the team hope to welcome you again very soon. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

管理糟糕

客户意见评级 4.3/5

Andy L. 商务住宿 - 16/10/2019 雅高酒店已确认评论

10/11 AM3:30 被火警報器 後來是虛驚一場 10/1 AM6:00 被酒店前台電話吵醒 說我有訂車去機場 實際上我早就改訂了隔天的車子 但他沒有把原本的預訂取消

Dear Andy L., Bonjour and thank you for taking the time to review your recent stay at Sofitel Kuala Lumpur Damansara. Please allow me to express my most sincere apologies about the inconveniences caused by the fire alarm and the transportation mixup. Please rest assured that our Management team is taking measures in order to improve our services. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

硬體舒適軟體不行

客户意见评级 4.3/5

匿名 商务住宿 - 30/08/2019 雅高酒店已确认评论

房間很舒適,床/枕頭/沐浴用品配備都很棒,但早餐很不美味,鋪巾、被套有明顯髒汙。

Dear Ku C., Thank you for taking the time to tell us about your experience at the Sofitel Kuala Lumpur Damansara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

交通不便的四星級飯店

客户意见评级 4.3/5

Kevin W. 单人住宿 - 27/08/2019 雅高酒店已确认评论

飯店遠離市區且交通不便,出入只能搭TAXI。入住時忘了給我歡迎信封,只給了兩張房卡。請賓客中心送冰塊,居然等了快兩個小時。開夜床時居然直接開門進來

尊敬的 Chi-Ming Kevin W.: 十分感谢您花时间告诉我们有关您在 Sofitel Kuala Lumpur Damansara 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

滿意

客户意见评级 4.3/5

Mandy Y. 朋友住宿 - 26/08/2019 雅高酒店已确认评论

整體舒適滿意。

Bonjour Suk Man Y., Greeting from Sofitel Kuala Lumpur Damansara! Thank you for taking the time for sharing your experience about your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

行政酒廊服務差勁

客户意见评级 4.3/5

家庭住宿 - 26/08/2019 雅高酒店已确认评论

這是我們第一次住Sofitel Kuala Lumpur Damansara的行政房,酒店的硬體設施很好,感謝服務人員將其中一間房間升等。然而,入住第一天時,全家在check in 後到酒廊吃下午茶,從我們入座之後半個小時,沒有任何一位服務人員來問我們需要什麼,最後我們必須要自己走到入口的服務台,告訴服務人員我們要下午茶,之後又等了半個小時只送來2人份,而且沒有給我們餐具,又等了好幾十分鐘,我們又要自己走到入口告訴服務人員給我們餐具和另外2人的餐點,甚至連點飲料都需要我們自己走到櫃檯。在這段期間內,酒廊的客人不到10個,我們看到另一組的房客在一入座後,服務人員立刻主動送上下午茶並詢問需要什麼,只有我們全家被忽視,讓我感到非常不舒服。 另外,check in時服務員告訴我們,要經理才能決定能不能讓我們延後退房,但之後完全沒告訴我們詢問的結果,我最後親自再去櫃檯詢問,才答應一間房間延後2小時退房,超過時間還要另外付錢,晚上甚至連夜床服務都沒有提供。我入住許多次行政房,從來沒有遭受到這樣的冷落,雖然第二天換成了其他的服務員,服務就正常許多,但第一天的經驗到現在還是讓我印象深刻。

尊敬的 Shu Chen W.: 十分感谢您花时间告诉我们有关您在 Sofitel Kuala Lumpur Damansara 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Best Regards, Emily Thiadens Guest Experience Sofitel Kuala Lumpur Damansara

感觉很舒服

客户意见评级 4.3/5

陈. 情侣住宿 - 14/08/2019 雅高酒店已确认评论

不错的体验,觉得很舒服和很愉快。

尊敬的 Chin J.: 感谢惠赐有关下榻 Sofitel Kuala Lumpur Damansara 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Best Regards, Anabella Salazar Guest Experience Sofitel Kuala Lumpur Damansara

十分适合我个人

客户意见评级 4.3/5

Simon C. 朋友住宿 - 23/07/2019 雅高酒店已确认评论

舒适时尚的住宿环境

Dear C. H., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to leave a review on our TripAdvisor page! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

超级好的服务,会一直保持更新会员状态

客户意见评级 4.3/5

Eddie T. 朋友住宿 - 23/07/2019 雅高酒店已确认评论

酒店服务非常好,我介绍的朋友都喜欢你们的酒店会员服务,会一直更新会员资格,做你们的长期忠实会员!

Dear Eddie Yew Chong T., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to leave a review on our TripAdvisor page! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

高端,大气,上档次

客户意见评级 4.3/5

周. 商务住宿 - 10/07/2019 雅高酒店已确认评论

整体服务挺满意 1. 入住时,中文沟通比较费劲,入住效率低; 2. 入住时,行李代为保管,再取行李时,水杯丢失,询问也没有帮忙找回的意思; 3. 早餐适合当地人,但不太适合中国人,可选品种不太多; 4. 入住时,有的在一楼办理成功,有的需要去22楼办理,无法统一,感觉很奇怪; 5. 门口司仪帮忙叫车,给赞; 6. 早餐最后一天没吃,不能退,给的早餐不值。

Dear XiuHong H., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. We will also take into consideration the points you mentioned concerning the lack of Chinese speakers at the front office and the breakfast variety, in order to better serve you in the future. Thank you again for sharing your experience, and we hope to welcome you again very soon. Sincerely, Hanaé Quidelleur Guest Experience

沒有符合五星級水準

客户意见评级 4.3/5

黃. 商务住宿 - 17/06/2019 雅高酒店已确认评论

晚間會固定有人敲門詢問是否要補毛巾或水等備品,但應該趁打掃時就放置好才是,如果真的需要房客會打電話索取的。 另外飯店早餐每天都一樣,了無新意。 房間設備還不錯,但空調聲音非常大,恆溫效果不佳。 前櫃檯人員熱情周到,連餐廳廚師都很友善,在電梯遇到還會熱情攀談。

Dear Ms. H., Bonjour and warm greetings from Sofitel Kuala Lumpur Damansara. We appreciate you taking the time to share your comment about your recent stay with us. Also, I take note of your remark regarding the breakfast and the air conditioning, which could be renewed. Please be ensured that your feedback will forwarded to the related departments. I can assure you that it doesn't reflect our standards of service and what we strive to achieve every day. Once again thank you for bringing these points to my attention, I will definitely look into it and take the appropriate actions. Best Regards, Hanaé Quidelleur Guest Experience

整體來說是很好

客户意见评级 4.3/5

Joe C. 商务住宿 - 14/06/2019 雅高酒店已确认评论

房間內干淨整齊,地理位置方便,樓下有商場和餐飲。但房間用品少許不足,無鬚刨和浴巾不足,要叫服務生取才有,而吹風機都壞了

Dear Sik Fai Raymond K., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. We will also take into consideration the points you mentioned concerning the room amenities and the different problems you faced during your stay, in order to better serve you in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

舒适度满意

客户意见评级 4.3/5

Ann 家庭住宿 - 10/06/2019 雅高酒店已确认评论

感觉还是很新很干净的,就是在浴室用品的配备上好像有所欠缺,没有一次性的梳子,不是太方便,建议改进。

Dear Ran A., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as A. encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the wifi, in order to better serve you in the future. Do not hesitate to leave a review on our TripAdvisor page! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

整潔及舒適

客户意见评级 4.3/5

匿名 商务住宿 - 06/06/2019 雅高酒店已确认评论

整潔及舒適,服務週到

Dear Wen-Hui H., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to leave a review on our TripAdvisor page! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

整齊乾淨

客户意见评级 4.3/5

L., C. 商务住宿 - 02/06/2019 雅高酒店已确认评论

很好

Dear Chih Ming L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It was a pleasure for us to welcome and serve you again in our hotel and I am glad to read that you had a great stay here in Kuala Lumpur. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the points you mentioned concerning the efficiency and helpfulness of our staff members. Do not hesitate to leave a review on our TripAdvisor page! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

感覺很好

客户意见评级 4.3/5

曾. 家庭住宿 - 12/04/2019 雅高酒店已确认评论

非常的貼心,讓人覺得感動

Dear Tseng W., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also take into consideration the point you mentioned concerning the breakfast cost for the children, and improve the quality of the information given about it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanaé Quidelleur Guest Experience

perfect

客户意见评级 4.3/5

卢. 单人住宿 - 11/04/2019 雅高酒店已确认评论

第一次住索菲特行政房,房间棒棒的,行政酒廊很好。服务员nice,但有点离市区远。其他完美

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. Furthermore, do not hesitate to let us a little review on our Tripadvisor or Google.. It is always a pleasure to share with the Social Media that our guests had a great stay at our hotel :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Robin Chetelat Guest Experience Sofitel Kuala Lumpur Damansara

房间很舒服

客户意见评级 4.3/5

Vincent 商务住宿 - 28/03/2019 雅高酒店已确认评论

整体还不错,只是浴室里有蟑螂,有点失望。

Dear Mr. Tan, We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. Do not hesitate to review your stay on Tripadvisor if you find the time! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Robin Chetelat Guest Experience Sofitel Kuala Lumpur Damansara

很享受

客户意见评级 4.3/5

W. C. S. 情侣住宿 - 17/03/2019 雅高酒店已确认评论

很好

Dear Mr. W., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Best Regards, Robin Chetelat Guest Experience Sofitel Kuala Lumpur Damansara

餐廳服務態度很好但櫃檯有待加強

客户意见评级 4.3/5

J 家庭住宿 - 05/03/2019 雅高酒店已确认评论

入住2晚房間走廊非常的熱 晚上想泡澡還沒熱水 櫃檯服務不太親切 但餐廳服務態度非常的好 CP值滿高的一間飯店 但離市中心有點遠

尊敬的 Chihyao W.: 感谢惠赐有关下榻 Sofitel Kuala Lumpur Damansara 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Best Regards, Vincent Berry Guest Experience Sofitel Kuala Lumpur Damansara
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