诺富特墨尔本中央酒店 4.5 星

客户意见评级 (ALL 评级) 4.3/5 2,114 评论

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诺富特墨尔本中央酒店 - Image 1
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399 Little Lonsdale Street, 3000 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 会议室和活动设施。

  • Pretty Boy 意大利牛排餐厅。

  • 提供 24 小时接待服务和免费无线网络，为您营造便利。

  • 每个房间都有谷歌电视棒。

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酒店位置

诺富特墨尔本中央酒店

399 Little Lonsdale Street
3000 墨尔本
澳大利亚

GPS:-37.81192, 144.96009

电话
传真 +61 3 9929 8858

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

PRETTY BOY ITALIAN STEAKHOUSE

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,114 评论

TripAdvisor 评级  4.0/5  301 评论

位置十分方便

客户意见评级 4.0/5

Kc W. 家庭住宿 - 所有已确认评论

職員有禮、房間整潔，但面積略嫌細小。

尊敬的 Kwok Chung W.： We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Lot Front Office Manager Novotel Melbourne Central

位置好，住的一般

客户意见评级 3.0/5

W. 家庭住宿 - 所有已确认评论

每天下午都被检查冰箱的服务员打扰，非常不满意，而且不管里面有没有人，自己就刷卡进房间，完全不注重客人。

Dear Fan W.： Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Lot Front Office Manager Novotel Melbourne Central

Good hotel, long queues for reception

Tripadvisor 评级 4.0/5

IJmanc Solo travel - 经 TripAdvisor 认证的评论

Good hotel , clean room, decent location. The biggest problem is very lengthy queues for the reception desk. They need to sort this out. The concierge was good but often is not at the desk. There’s a small cafe on the ground floor which does good breakfast.

Dear Ijmanc, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Melbourne Central, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also thank you for your positive feedback this is greatly appreciated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Lot Assistant Front Office Manager Novotel Melbourne Central

Super clean, fabulous service, cool area.

Tripadvisor 评级 4.0/5

helenluce Friends getaway - 经 TripAdvisor 认证的评论

Drove in on a very busy Grand Prix Friday afternoon, expecting chaos. Could not have been more wrong. Super efficient, friendly and helpful Saleem sorted out the car and a bag trolley in 30 seconds flat. Realised we had left a couple of items in the car after it had been parked and it was sorted so quickly - Saleem was so friendly and accommodating. Fabulous first impression! Checkin was easy and quick too. Room was lovely but teeny. 2 double beds with 1 bathroom with insufficient storage for 4 people. No where to hang more than 1 towel. I know it was a busy weekend but we paid a LOT for this room. Bedding was very fresh and crisp, towels were soft. The area surrounding the hotel was very cool, beautiful laneways and fabulous coffee spots. Short walk to the shopping mall.

Dear Helenluce, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Lot Assistant Front Office Manager Novotel Melbourne Central

Great stay, good times, 5 stars

Tripadvisor 评级 5.0/5

R0KSTA87 Couples - 经 TripAdvisor 认证的评论

Fantastic experience from check in to check out. Very clean and tidy room on the 34th floor on the south side of the building with great views across the Melbourne skyline. Can’t fault the stay at all. If anything, the bathroom being open is a little weird at first, but apart from that, was a great stay and we would stay again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager

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其他网络用户评价我们的酒店

  • 920 评论 9.6/10 位置
  • 1,372 评论 7.5/10 房间
  • 1,185 评论 7.5/10 服务
  • 19 评论 8.5/10 上网
  • 487 评论 8.2/10 清洁度
  • 296 评论 7.7/10 早餐
  • 224 评论 8.8/10 氛围

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