美憬阁图卢兹 La Cour des Consuls 水疗酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 671 评论

美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 1
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 2
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 3
美憬阁图卢兹 La Cour des Consuls 水疗酒店 - Image 4

描述

酒店其他优惠

  • 经典建筑元素

  • 享有盛名的时尚米其林星级餐厅

  • 在 Spa by Graine de Pastel 水疗中心放松和恢复精力。

  • 安全无忧的私人停车场

我们的客房

酒店位置

美憬阁图卢兹 La Cour des Consuls 水疗酒店

46 rue des Couteliers
31000 图卢兹
法国

GPS:43.599411, 1.441731

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Le Cénacle

Le Cénacle 适合聚会。这里每天营业,是商务或私人就餐的好地点。我们的主厨 Clément Convard 为您烹制了融合各种风味的传统美食。需要预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  671 评论

TripAdvisor 评级  4.5/5  584 评论

卓越奖 2023

Doesn’t fulfill its promise

Tripadvisor 评级 2.0/5

JohnI555 Couples - 经 TripAdvisor 认证的评论

We booked a junior suite and we’re excited as we had stayed with Mgallery hotels before. When we arrived there was none around to help with luggage and we found our own way to the reception. Check in was smooth but then there were a lust of issues: Room smelled very mouldy Tv wasn’t working and is very old model Various lights not working in room Lift broke down so no access from ground floor I was ignored when I arrived for breakfast staff resetting table just walked off I asked for croissants but told they had run out at 9.20 am Then noticed a tray of croissants “hidden” on a shelf below the table. The location here is great and the potential also great. Needs a bit of good leadership here.

Dear guest, I thank you for the time dedicated to this review regarding your stay at La Cour des Consuls Hôtel & Spa. I am so disappointed to read that you haven't found your way to the reception at the arrival. A porter is present until 11pm in the evening and a night receptionist present during the night. Regarding the welcome moment at the breakfast, I am sorry to know that you haven't been warmed certainly in a moment of buffet adjustment and to refill it. Our restaurant manager has been acknowledged about your comments and I can assure you that We always refill the buffet in order to guarantee a memorable experience till 10.30 am every morning. I do hope to welcome you back soon trying to regain your trust. Regards, Lamia Salah General Manager

Could be so much better

Tripadvisor 评级 3.0/5

SusanGrogan Couples - 经 TripAdvisor 认证的评论

The hotel and staff were decent. In fact the two guys running the bar were great. However the hard product needs some attention. It was not possible to use the shower without flooding the bathroom floor which meant the towels were needed to catch the water leaving them soaking. The in-room phones didn’t work which meant I had to go down to the front desk to request an iron and ironing board. They arrived promptly. However we then discovered the base of the iron (not the hot plate the part it stands on) was cracked and so the water leaked everywhere. On check-out the person at the front desk was busy on the phone taking the details of a reservation while there were two people is the back office sat doing very little. The front desk person apologised for the wait. Everything described shouldn’t happen at a hotel like this. However these issues aside we had a relatively good stay. The hotel is in a good location and the guest interfacing staff make up for the shortcomings of the hotel. Would I stay here again, I’m not sure.

Dear guest, I thank you for taking the time to share your experience following your stay at La Cour des Consuls Hotel & Spa. I am delighted to know that you enjoyed the service at the bar and will not fail to pass on your compliments to our bartenders. However, I am sorry to know that you encountered certain inconveniences during your stay, particularly regarding the room. We do everything we can during your stay in our hotel to make it as pleasant as possible. We are sorry that technical inconveniences were not reported during your stay as we would have remedied them immediately. Rest assured that our teams do everything they can to ensure maximum comfort. I will absolutely not fail to raise awareness among my teams in order to prevent any inconvenience. We hope to have the opportunity to welcome you again very soon so that we can regain your confidence. Best regards, Lamia Salah General Manager

Hidden luxurious gem

Tripadvisor 评级 5.0/5

Voyageuse4life Friends getaway - 经 TripAdvisor 认证的评论

Wonderful hotel tucked in downtown Toulouse. Staff is professional, courteous and attentive. Rooms are great and spacious, bathrooms are even nicer. Modern, spacious and very well maintained. It is a hidden gem with a Michelin star restaurant. Bar is wonderful. Hotel is great for anyone who wants discretion, quiet and quality stay.

地點便利

客户意见评级 4.0/5

匿名 家庭住宿 - 所有已确认评论

地點便利

Confortable hotel in the centre

Tripadvisor 评级 4.0/5

skurf 经 TripAdvisor 认证的评论

Nice hotel in a mansion very well located with a lot of charm; feeling like in a house. Good level of service. Breakfast of good quality. One star Michelin restaurant. Only drawback is the shower which is not well protected by windows.

Hello, Thank you very much for your feedback, We are glad to see that you spent an good stay with us and like the charm of the hotel. Our team strive continuously to improve the quality of our services. We took note of your problem encountered concerning the shower and we already fixed it Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 205 评论 9.3/10 位置
  • 341 评论 6.6/10 房间
  • 450 评论 9/10 服务
  • 5 评论 6.2/10 上网
  • 126 评论 7.5/10 食物
  • 115 评论 7.6/10 早餐
  • 115 评论 5.5/10 设施
  • 63 评论 4.2/10 清洁度

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