诺富特弗罗茨瓦夫市中心酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 2,242 评论

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  • 靠近老城

  • 距离火车总站 10 分钟路程

  • 现代风格的时尚大堂

  • NOVO2:时尚酒廊吧

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酒店位置

诺富特弗罗茨瓦夫市中心酒店

Powstancow Slaskich 7
53-332 弗罗茨瓦夫
波兰

GPS:51.09849, 17.024485

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酒店内
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  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
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  • 空调
  • 早餐
  • 酒吧
  • 会议室
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ALL 评级  4.8/5  2,242 评论

TripAdvisor 评级  4.5/5  855 评论

卓越奖 2023

Good facility and location with poor hotel kitchen

Tripadvisor 评级 3.0/5

wasylprv 商务住宿 - 经 TripAdvisor 认证的评论

Living facility quite ok. Well located and easy to reach old town or railway station. Rooms equipped very well as for the price. All of impressions unfortunately quickly destroyed by hotel restaurant with prices at level of 4 star hotel but quality less than 1. Definitely kitchen is something which is big mistake and people working there shall have minimum cooking experience. Examples - carbonara without a bekon, fried vegetables almost completely fresh, soup with hard to bite mushrooms etc. Instead of that experience it is worth to visit restaurants nearby.

Thank you for sharing your thoughts with us. We appreciate your positive remarks about the living facilities, convenient location, and well-equipped rooms at our hotel. However, we're truly sorry to hear about your disappointment with the restaurant experience. Your feedback is valuable, and we apologize for falling short of your expectations. We take your comments seriously and will address them with our kitchen team to ensure improvements are made. We understand the importance of providing a high-quality dining experience, and we regret any inconvenience caused. We hope to have the opportunity to welcome you back and offer you a more satisfying experience in the future. All the best, Sebastian Marona General Manager

Great location, friendly staff, good room facilities

Tripadvisor 评级 4.0/5

Vfrphil Couples - 经 TripAdvisor 认证的评论

Hotel is a mile or so from the centre of Wrocław. They provide filtered water in the lift lobby’s and a carafe to use in your room. There is a basic fridge in the room along with a kettle. The bed was big but lumpy. The room was very warm, but check the thermostats on the radiator and room temperature. There is a tram stop 100yards away from the hotel. One stop away is ALDIs if you need anything, you can walk it as it is only 0.4 miles away. Oh I found a half eaten cheese roll under the bed, not sure how often house keeping look under the bed?

Thank you for taking the time to share your feedback about our hotel. We're pleased to hear that you appreciated the convenient location, friendly staff, and room facilities, including the provision of filtered water. However, we apologize for any inconvenience you experienced with the bed comfort and cleanliness under the bed. Can you give us more details about your stay - the dates and the room number you were in? Unfortunately, we have not noted any report of this issue in our complaints report, and we would like to look into the matter further. Our email address: HA073-GR@accor.com. Your comments are valuable, and we will address these issues to improve our services. Thank you for choosing Novotel Wrocław Centrum. We hope to have the opportunity to welcome you back in the future! All the best, Sebastian Marona General Manager

Amazing hotel

Tripadvisor 评级 5.0/5

Goran K 经 TripAdvisor 认证的评论

Such a hearwarm welcome, that I have received from Ola Wr. from front office is something that is seldomly found in any hotel. I felt like I came to somebody elses home. Very warm, professional, well equipped place, top notch service, tidy and clean. 10/10.

Dear Goran, Thank you for sharing your wonderful experience! We are delighted to hear about the heartwarming welcome you received from Ola Wr. at the front office. Providing a warm and professional environment is our goal, and we are thrilled that you felt like you were at home. Your compliments motivate our team, and we appreciate your kind words about the top-notch service and the cleanliness of our hotel. We look forward to welcoming you back for another exceptional stay in the future! All the best, Sebastian Marona General Manager

Another positive stay at Novotel Wroclaw

Tripadvisor 评级 4.0/5

rideforfun504 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is ver close to city center which can be reached with a 15 min walk. Very clean, Novotel rooms standard good quality, very good breakfast choice. Tv and wifi both perfect. Free parking available very near the hotel if necessary.

Thank you for your positive review! We're thrilled to hear about another enjoyable stay at Novotel Wroclaw Centrum. It's great to know you appreciate the hotel's proximity to the city center, cleanliness, high standard rooms, excellent breakfast choices, and the reliability of TV and WiFi. We're also pleased that the availability of free parking added to your overall experience. We look forward to welcoming you back for another positive stay in the future! All the best, Sebastian Marona General Manager

Nice location but noisy rooms

Tripadvisor 评级 4.0/5

kxxxxxxxxx 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is located next to the large Wroclaw city centre and close to the main train and bus station (about 10 minutes walk). The only disadvantage is the poor soundproofing so if the room is located to the main railway, the noise from trains and trams is very annoying. Also because of the price strategy, the hotel is full and it is often hard for the personell to handle it.

Thank you for sharing your feedback. We appreciate the convenient location near the Wroclaw city center and transportation hubs. We apologize for the inconvenience caused by poor soundproofing, especially for rooms facing the main railway. Please always remember that our team is happy to make room changes if possible. Your insights are valuable, and we strive to enhance our guests' experience. If you trust us again, we hope to present a higher level of service. Best regards, Sebastian Marona General Manager

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其他网络用户评价我们的酒店

  • 520 评论 9.1/10 位置
  • 712 评论 8.1/10 房间
  • 975 评论 9.6/10 服务
  • 10 评论 7.1/10 上网
  • 658 评论 9.7/10 早餐
  • 616 评论 9.2/10 食物
  • 269 评论 9.1/10 清洁度
  • 261 评论 9.3/10 氛围

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