酒店 – 查汶海滩康达布里诺富特苏梅岛度假村
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查汶海滩康达布里诺富特苏梅岛度假村

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从12h00 办理退房手续
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  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
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    • 公共区提供 Wifi 上网
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    • 无线网络
  • 泊车
    • 私人室外停车场
    • 私人安全室外停车场
    • 公共室外停车场
    • 汽车/长途汽车停车场
    • 有照明的停车场
  • 加床
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    • 空调
    • 手动温度控制
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  • SAMUI AIRPORT
  • 接待处全天候开放
  • 干洗/熨烫
  • 换汇
  • 行李员

休闲和活动

  • 游泳池
    • 游泳池
    • 室外不加热游泳池
  • 健美中心
  • 按摩
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餐饮

  • 早餐
  • 3 餐厅
  • 2 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 24 HOURS
    • 营业时间:周末 24 HOURS

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  • 1 会议室
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诺富特客房空间宽敞、设计现代、功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

  • 183 间客房
  • 181 间禁烟客房
  • 室内额外儿童床
    • 空调
    • 室内保险箱
    • 免费室内矿泉水
    • 220/240 伏交流电
    • 电话
    • 可开窗
    • 手动温度控制
    • 客房内无线网络
    • 所有房间都备有写字台
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 浴缸
    • 淋浴
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 自动唤醒电话
    • 接线员唤醒电话
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4.2/5 AccorHotels 评级 基于 976 条评论

查汶海滩康达布里诺富特苏梅岛度假村 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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经 AccorHotels认证的评论
O. C. 家庭住宿 - 11/02/2018
« 房间舒适宽敞,服务人员态度很好,泳池温度很合适,如果早餐味道好些就完美了。 »

舒适,温馨

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. O., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. O., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
亚. 家庭住宿 - 10/02/2018
« 一般 »

房间及附属设施比较陈旧

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. L., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
陈. 家庭住宿 - 06/02/2018
« 舒适的度假酒店,很好的体验 »

舒适的度假酒店,很好的体验

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Z. K. X. 家庭住宿 - 05/02/2018
« 整体满意,房间较大,海边体验较差,整体装修落后 »

整体感受还不错,挺好的。但是追求品质的话还是略微差一点,也有可能是时间久的原因吧

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Z., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Z., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Sharon L. 朋友住宿 - 04/02/2018
« 差强人意的雅高酒店。 »

这家酒店其实距离查汶海滩还有相当一段距离,我觉得酒店应该加密去往市中心购物区的班车,或者做成个循环线,即在市中心的住客也可以搭顺风车回酒店这样。这样可能资源会利用得更加好一点。 酒店被分为两个区,一个有海滩,一个没海滩。我们住在靠山那边。老实说,景观真的不太好,而且设施老旧。更加匪夷所思的是,浴室和洗手间居然没有门,只靠一个半透明的帘子把浴室和卧室隔开,真个真心尴尬,尤其对朋友一起出去旅游住双床房的两人来说!且先不说看不看得见,就算看不见,你如厕的时候总有声音吧?这太尴尬了! 房间空调很大声,而且抽湿力不够。我们的衣服、毛巾晾了2天(包括晾在阳台),一点都没干。 酒店的网页信息也做得差强人意。其实整个苏梅岛整体设施都是不够完善的,但是正是因为不够完善,作为酒店,才应该尽自己最大的努力,尽量多地告诉客人多点信息,不是吗?比如如何从机场到酒店,大概可以采用什么方式?如果需要预约车,大概多少钱?……这些虽然客人发邮件或者打电话去问,但是如果酒店主动更新在网页上,不是更好吗?但是很明显,酒店没有做到“贴心”这一点。 整体来说,我们在苏梅岛Novotel住宿不太满意。

经 AccorHotels认证的评论
Flora 家庭住宿 - 03/02/2018
« 舒适静谧 »

住在山下海边餐厅旁,去游泳去沙滩都很方便,去査汶海滩也很近。酒店幽静,服务好,总体很适合带小孩子入住。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Flora, Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
贺. 家庭住宿 - 26/01/2018
« 愉快 »

卫生间很大,服务人员态度很好,卫生比较干净

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
中. 情侣住宿 - 25/12/2017
« 住宿体验 »

住宿环境很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. L., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning service professionalism about breakfast box. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Xxmm 情侣住宿 - 16/12/2017
« 体验不错 »

酒店服务还不错,尤其每次过马路,保安大叔都会帮忙拦过往车辆,很贴心。负责打扫卫生的阿姨,几天都没怎么更换过沐浴露和牙刷牙膏,可能是酒店出于环保节俭,就算客人没有主动提出更换或补给,但是看到洗漱台上几乎空掉的牙膏管还是应该灵活一些处理更好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Fan, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Fan, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
匿名 朋友住宿 - 22/11/2017
« 服务体验差!洗发水护发素过敏服务员不给换。 »

1、我对你们酒店的洗发水护发素过敏,用过后全身起痘还很痒,特意给服务员加小费并留纸条说明了情况,希望能给我更换另一个牌子,结果小费收走了,护发素洗发水还是没换。我在你们酒店住了6天5晚,都是用清水洗头的。差评! 2、不存在什么服务体验,因为只有入驻酒店和退房的时候去前台接触服务员,其他时候没什么服务。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Liu XUN, Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
邓. 家庭住宿 - 16/11/2017
« 体验 »

早餐过于单一,没有变化,连续六天每天早餐都是一模一样的,对于长期住宿的客人实在是不好的感觉,海滩自助餐的菜品和早餐的也几乎差不多,希望贵酒店能在厨房里多下些功夫,完善餐饮品质,服务人员非常耐心,也非常周到,房间也挺不错的,就是空调声音太大了,谢谢。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. D., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. D., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Z. 家庭住宿 - 12/11/2017
« 性价比比较高,不适合泡酒店,适合参加一日游时过渡 »

房间大干净服务态度很好。没有自己的活动和儿童俱乐部。早餐三天没改。性价比可以

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Z., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Z., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Zhang 家庭住宿 - 10/11/2017
« 性价比较高的过渡酒店 »

没有娱乐项目和儿童俱乐部,适合一日游不泡酒店住。早餐品种基本不更换。性价比高,房间大干净整洁

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Zhang, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Zhang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
杨. 情侣住宿 - 29/10/2017
« 酒店房间大,住起来舒服 »

酒店房间很大,卫生间更大,住起来很舒适,山坡房很安静,晚上睡的很好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Yang, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Yang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Zhang Q. 家庭住宿 - 13/10/2017
« 轻松开心 »

房间很大很干净,酒店不错,就是房间比较难找,泳池太小,早餐不够多

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Jiang, On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning odor from rooms confusion and breakfast selection. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Jiang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
曹. 家庭住宿 - 12/10/2017
« 非常不错,没有十全十美,只有更好。 »

酒店非常的舒适,该有的设施设备,工作人员的服务都应有尽有,早餐略显单调,但是也是非常的不错,符合中西方人士的就餐口味。酒店的地理位置非常不错,面朝大海,以及周边安静的程度也很好,不会影响到睡眠的质量,合理的班车服务也是为客人提供了便利。 希望今后能做的更好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Cao, Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Mr. Cao, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
乐. 情侣住宿 - 11/10/2017
« 服务周到热情 »

环境优美,服务周到热情,房间干净整洁

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Le Le, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Le Le, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
谢. 家庭住宿 - 20/09/2017
« 蚊子太多 »

第一天入住的133房间,进去蚊子特别多,特别多,买了蚊香杀了都没用。 第二天跟前台说了,前台说帮忙杀蚊,可是晚上蚊子同样还是很多。 第三天再次去前台说蚊子太多,前台还是说帮忙杀蚊。但是想到前两天都无法入睡,我们带2岁半的小孩,小孩腿上全是蚊子咬的包,一直再说太痒了,睡都睡不好。所以叫前台帮忙换个房间,然后换到了124房间。换了房间后要好一些,蚊子不那么多了。 但是酒店的很多公共区域蚊子也是特别多,比如沙滩旁边的餐厅的厕所,蚊子也是特别多特别多的。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Xie, On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning mosquitoes. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Xie, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Cuiwenyan 家庭住宿 - 20/08/2017
« 有惊喜有失落的一次旅行 »

离市中心有点远,建议直接租助动车方便许多。因为每次50b太贵。酒店也有免费班车太少。房间打扫也不勤快,不仔细。好在房间大,服务很热情。有困难及时提供帮助。还有酒店没水上活动的直营不方便。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
宋. 家庭住宿 - 16/08/2017
« 性价比超高的酒店 »

酒店为当地5星,属于法国雅高乐集团管理,酒店的卫生间超级大,但实用性并不高。酒店房型分为山坡房和海滩房,靠山坡这边比较安静,中国人居多。酒店的早餐还可以,但每天基本无变化。酒店的服务很好,前台有一个精通中文的帅哥,就是把名字给忘了。酒店的泳池就在靠海滩一侧餐厅的旁边,泳池不大,但很干净。酒店离查汶海滩约2.5公里,打的过去需要300铢,到尚泰百货要近点儿,约1.6公里,司机要200铢,希望凑热闹的不建议住这边。酒店大堂右手边几十米有大众点评上评价不错的泰国餐厅,亲测的确不错,味道很好,价格公道,大堂左手边有连锁药妆店、711、成都小馆、168餐厅,生活还是很方便的。这次我们一行9人入住体验还不错,比较适合人数较多的旅行入住,关键是性价比超高,通过朋友旅行社订的,他们山坡房标准间的控房价应该在780元左右,淡季性价比更高,推荐大家入住!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Sir, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

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