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查汶海滩康达布里诺富特苏梅岛度假村

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从12h00 办理退房手续
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  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
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    • 公共区提供 Wifi 上网
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  • 泊车
    • 私人室外停车场
    • 私人安全室外停车场
    • 公共室外停车场
    • 汽车/长途汽车停车场
    • 有照明的停车场
  • 使用空调
    • 空调
    • 手动温度控制
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  • SAMUI AIRPORT
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  • 干洗/熨烫
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  • 行李员

休闲和活动

  • 游泳池
    • 游泳池
    • 室外不加热游泳池
  • 健美中心
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  • 早餐
  • 3 餐厅
  • 2 酒吧
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    • 热菜
    • 冷餐
    • 营业时间:工作日 24 HOURS
    • 营业时间:周末 24 HOURS

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  • 1 会议室
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诺富特客房空间宽敞、设计现代、功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

  • 183 间客房
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  • 室内额外儿童床
    • 空调
    • 室内保险箱
    • 免费室内矿泉水
    • 220/240 伏交流电
    • 电话
    • 可开窗
    • 手动温度控制
    • 客房内无线网络
    • 所有房间都备有写字台
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 浴缸
    • 淋浴
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
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    • 自动唤醒电话
    • 接线员唤醒电话
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4.2/5 AccorHotels 评级 基于 947 条评论

查汶海滩康达布里诺富特苏梅岛度假村 的客人评论

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经 AccorHotels认证的评论
中. 情侣住宿 - 25/12/2017
« 住宿体验 »

住宿环境很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. L., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning service professionalism about breakfast box. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Xxmm 情侣住宿 - 16/12/2017
« 体验不错 »

酒店服务还不错,尤其每次过马路,保安大叔都会帮忙拦过往车辆,很贴心。负责打扫卫生的阿姨,几天都没怎么更换过沐浴露和牙刷牙膏,可能是酒店出于环保节俭,就算客人没有主动提出更换或补给,但是看到洗漱台上几乎空掉的牙膏管还是应该灵活一些处理更好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Fan, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Fan, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
匿名 朋友住宿 - 22/11/2017
« 服务体验差!洗发水护发素过敏服务员不给换。 »

1、我对你们酒店的洗发水护发素过敏,用过后全身起痘还很痒,特意给服务员加小费并留纸条说明了情况,希望能给我更换另一个牌子,结果小费收走了,护发素洗发水还是没换。我在你们酒店住了6天5晚,都是用清水洗头的。差评! 2、不存在什么服务体验,因为只有入驻酒店和退房的时候去前台接触服务员,其他时候没什么服务。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Liu XUN, Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
邓. 家庭住宿 - 16/11/2017
« 体验 »

早餐过于单一,没有变化,连续六天每天早餐都是一模一样的,对于长期住宿的客人实在是不好的感觉,海滩自助餐的菜品和早餐的也几乎差不多,希望贵酒店能在厨房里多下些功夫,完善餐饮品质,服务人员非常耐心,也非常周到,房间也挺不错的,就是空调声音太大了,谢谢。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. D., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. D., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Z. 家庭住宿 - 12/11/2017
« 性价比比较高,不适合泡酒店,适合参加一日游时过渡 »

房间大干净服务态度很好。没有自己的活动和儿童俱乐部。早餐三天没改。性价比可以

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Z., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Z., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Zhang 家庭住宿 - 10/11/2017
« 性价比较高的过渡酒店 »

没有娱乐项目和儿童俱乐部,适合一日游不泡酒店住。早餐品种基本不更换。性价比高,房间大干净整洁

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Zhang, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Zhang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
杨. 情侣住宿 - 29/10/2017
« 酒店房间大,住起来舒服 »

酒店房间很大,卫生间更大,住起来很舒适,山坡房很安静,晚上睡的很好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Yang, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Yang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Zhang Q. 家庭住宿 - 13/10/2017
« 轻松开心 »

房间很大很干净,酒店不错,就是房间比较难找,泳池太小,早餐不够多

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Jiang, On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning odor from rooms confusion and breakfast selection. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Jiang, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
曹. 家庭住宿 - 12/10/2017
« 非常不错,没有十全十美,只有更好。 »

酒店非常的舒适,该有的设施设备,工作人员的服务都应有尽有,早餐略显单调,但是也是非常的不错,符合中西方人士的就餐口味。酒店的地理位置非常不错,面朝大海,以及周边安静的程度也很好,不会影响到睡眠的质量,合理的班车服务也是为客人提供了便利。 希望今后能做的更好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Cao, Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Mr. Cao, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
乐. 情侣住宿 - 11/10/2017
« 服务周到热情 »

环境优美,服务周到热情,房间干净整洁

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Le Le, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. Le Le, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
谢. 家庭住宿 - 20/09/2017
« 蚊子太多 »

第一天入住的133房间,进去蚊子特别多,特别多,买了蚊香杀了都没用。 第二天跟前台说了,前台说帮忙杀蚊,可是晚上蚊子同样还是很多。 第三天再次去前台说蚊子太多,前台还是说帮忙杀蚊。但是想到前两天都无法入睡,我们带2岁半的小孩,小孩腿上全是蚊子咬的包,一直再说太痒了,睡都睡不好。所以叫前台帮忙换个房间,然后换到了124房间。换了房间后要好一些,蚊子不那么多了。 但是酒店的很多公共区域蚊子也是特别多,比如沙滩旁边的餐厅的厕所,蚊子也是特别多特别多的。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Xie, On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning mosquitoes. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Xie, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Cuiwenyan 家庭住宿 - 20/08/2017
« 有惊喜有失落的一次旅行 »

离市中心有点远,建议直接租助动车方便许多。因为每次50b太贵。酒店也有免费班车太少。房间打扫也不勤快,不仔细。好在房间大,服务很热情。有困难及时提供帮助。还有酒店没水上活动的直营不方便。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
宋. 家庭住宿 - 16/08/2017
« 性价比超高的酒店 »

酒店为当地5星,属于法国雅高乐集团管理,酒店的卫生间超级大,但实用性并不高。酒店房型分为山坡房和海滩房,靠山坡这边比较安静,中国人居多。酒店的早餐还可以,但每天基本无变化。酒店的服务很好,前台有一个精通中文的帅哥,就是把名字给忘了。酒店的泳池就在靠海滩一侧餐厅的旁边,泳池不大,但很干净。酒店离查汶海滩约2.5公里,打的过去需要300铢,到尚泰百货要近点儿,约1.6公里,司机要200铢,希望凑热闹的不建议住这边。酒店大堂右手边几十米有大众点评上评价不错的泰国餐厅,亲测的确不错,味道很好,价格公道,大堂左手边有连锁药妆店、711、成都小馆、168餐厅,生活还是很方便的。这次我们一行9人入住体验还不错,比较适合人数较多的旅行入住,关键是性价比超高,通过朋友旅行社订的,他们山坡房标准间的控房价应该在780元左右,淡季性价比更高,推荐大家入住!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Sir, Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
连. 家庭住宿 - 11/08/2017
« 温馨舒适,服务热情!很棒 »

住的特别舒服,安静温馨!不足:蚊子多 空调不能调节

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. S., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. S., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Frank 家庭住宿 - 06/08/2017
« 不错,货真价实 »

酒店地处Chaweng北边,走路也就20分钟左右。 私家海滩很漂亮,只可惜我们只住了一天,还来不及享受。但泳池不太大,人非常多 酒店客房和布置延续一惯高端大气,极具泰国风情

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. L., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
何. 家庭住宿 - 27/07/2017
« 前台退房体验太差 »

退房时,莫名其妙说我的房间有minibar消费,还是我拿了他们的雨伞未归还。检查房间的也没检查出我遗忘在房间里的皮带。太失望了。

经 AccorHotels认证的评论
He Q. 家庭住宿 - 24/07/2017
« 愉快的旅行 »

酒店的人都很热情,记得第一天办入住的时候,前台都会说简单的中文。住了一周,唯一有一点觉得不好的,就是中午酒店餐厅服务员太少了,本打算用餐的,给我们一张餐单之后,就不理我们了,没办法游客太多,服务员太少,忙不过来,我们不得已去了外面用餐。

经 AccorHotels认证的评论
番. 家庭住宿 - 10/07/2017
« 酒店整体真的不错!就是细节上有待改进! »

你好! 诺富特!我住到贵酒店的327号房间是宽敞舒适的!但是楼下的垃圾味道实在是不能恭维!一出门就一大股异味让人恶心!还有就是坡上的游泳池从房间出来是看不到他到水深和PH值,不知道其他的客人有没有和我一样的体会!除此外我觉得就没有什么让我这个大大咧咧的人可以挑剔的了!最后还是要谢谢贵公司让我们很愉快的结束了我的旅程! 番.

经 AccorHotels认证的评论
匿名 家庭住宿 - 10/07/2017

房間空間大,早餐選擇多

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

经 AccorHotels认证的评论
Z. B. 朋友住宿 - 25/06/2017
« 环境很好,服务也好可以。 »

总体来说很好,不过房间内的用品增补不及时、不完全,希望下次入住会有所改进,谢谢!

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