酒店 – 查汶海滩康达布里诺富特苏梅岛度假村
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查汶海滩康达布里诺富特苏梅岛度假村

4.2/5 根据 1,138 评论
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 酒店内无线网络
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 无线网络
    • 光纤科技能为您带来最快的互联网连接速度。
  • 泊车
    • 私人室外停车场
    • 私人安全室外停车场
    • 公共室外停车场
    • 汽车/长途汽车停车场
    • 有照明的停车场
  • 行动不便专用房间
  • 使用空调
    • 空调
    • 手动温度控制
    • 空调
  • SAMUI AIRPORT
  • 接待处全天候开放
  • 干洗/熨烫
  • 换汇
  • 行李员

休闲和活动

  • 游泳池
    • 游泳池
    • 室外不加热游泳池
  • 健美中心
  • 护理
    • 按摩
    • 桑拿浴
  • 水上游览

餐饮

  • 早餐
  • 3 餐厅
  • 2 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 24 HOURS
    • 营业时间:周末 24 HOURS

商务服务

  • 1 会议室
  • Web Corner on a Mac
  • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

诺富特客房空间宽敞、设计现代、功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

  • 183 间客房
  • 183 间禁烟客房
  • 室内额外成人床
  • Baby bed
    • 空调
    • 室内保险箱
    • 免费室内矿泉水
    • 220/240 伏交流电
    • 可开窗
    • 手动温度控制
    • 客房内无线网络
    • Baby bed
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 咖啡/茶冲泡设施
    • 迷你型冰箱酒柜
    • 浴缸
    • 淋浴
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 自动唤醒电话
    • 接线员唤醒电话
酒店客房设施

酒店餐厅和酒吧

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您的会议和活动

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4.2/5 AccorHotels 评级 1,138 评论

查汶海滩康达布里诺富特苏梅岛度假村 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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Eric L. 商务住宿 - 26/06/2018 经 AccorHotels认证的评论
« 好,很好,非常好 »

好,很好,非常好,满意,下次还会来

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. L., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Mr. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Theeron Kengaksorn Rooms Division and Revenue Manager

匿名 家庭住宿 - 08/06/2018 经 AccorHotels认证的评论

服务态度不错

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Z., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. Z., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Theeron Kengaksorn Rooms Division and Revenue Manager

赖. 家庭住宿 - 29/05/2018 经 AccorHotels认证的评论
« 一次很不错的入住体验 »

征途都很满意的。每一次碰到酒店的工作人员都会微笑打招呼。不刻意。让人感觉很亲切。酒店环境也不错。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. H., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. H., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Theeron Kengaksorn Rooms Division and Revenue Manager

唐. 朋友住宿 - 21/05/2018 经 AccorHotels认证的评论
« 安静,悠闲,浪漫的酒店 »

因为每天都在不停的奔跑,回到酒店那一刻真的很舒服!环境清幽,沙滩细腻,服务贴心(特别喜欢前台有一个女孩,笑起来让你觉得很温暖,忘了问名字),唯一的一点:房间空调不能自己调节温度,晚上盖着被子还有点冷,电视里全是泰文,看不了!!!其余都很好,很好!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. M., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. M., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Theeron Kengaksorn Rooms Division and Revenue Manager

Aries 家庭住宿 - 18/05/2018 经 AccorHotels认证的评论
« 环境优美,房间舒适。 »

入住后发现酒店提供了亲子房型,孩子非常喜欢。泳池、莲花、青蛙、浅滩,都让家人、特别是女儿非常开心。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. W., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Mr. W., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Theeron Kengaksorn Rooms Division and Revenue Manager

匿名 情侣住宿 - 08/05/2018 经 AccorHotels认证的评论
« 稍亦欠缺 »

酒店热水管放出的水是黄色的,因为下雨导致的吗?酒店门锁自已就坏了,让我们在房间和前台间来回走,很不方便,房间没有自备灭蚊药片,每次都要向前台索取。地接说苏梅岛有70%都是中国游客,但是酒店没有配备专门的中文接待,交流很不方便。

敬. 情侣住宿 - 07/05/2018 经 AccorHotels认证的评论
« 有些酒店人员服务态度差 »

不舒服

农. 家庭住宿 - 16/04/2018 经 AccorHotels认证的评论
« 入住诺富特酒店山坡房 »

诺富特酒店给我的印象就是酒店里的工作人员态度非常好,笑脸相迎,虽然语言不通,但也很积极配合想办法给以帮助,前台一泰国女孩办理入住或退房都很有耐心,并全程微笑,感觉很舒服。帮忙抬行李箱的工作人员带着我们到入住的房间,一路上还会用简单的一些中文给我们介绍酒店,也常帮忙打突突车,酒店里的海鲜自助餐也很不错,好吃的特别多,炭烤虾很棒,甜品也非常好吃!酒店里的设施有些陈旧,不过卫生间很大,房间里也算整齐,公共场合绿化很漂亮,适合拍照,不管是海滨房还是山坡房,都有自己的游泳池,很方便小孩子玩水!酒店离查汶街很近,购物逛街很方便!!酒店里不足的地方就是,酒店连接海滩的地方,有污水废水直接排放到海里,走过边上,有一股很难闻的臭气!看到就不太想要去海里玩!!如果能够把排放污水的问题处理好,那一定会更好的!!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. N., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. N., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

Risa 情侣住宿 - 25/03/2018 经 AccorHotels认证的评论
« 舒适放松的好地方 »

酒店员工服务热情,房间大,早餐好,住着很舒适。闹中取静的地方,交通方便。遗憾的是,房间看不到大海,海岸有些脏。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. P., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. P., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

Ouou 家庭住宿 - 19/03/2018 经 AccorHotels认证的评论
« 整体满意 »

1、住宿条件不错。2、沙滩有待整理,仅早间整理沙滩,下午未整理,干净不太干净。3、用a+享用自助餐时,被告知不能自带酒水,体验不好。4、处理问题速度有待提高。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I understand your dissatisfaction with the dining experience provided. Please rest assured that your comment will be passed on our Food and Beverages Manager in our continuous effort to improve the quality of our products and service. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

袁. 情侣住宿 - 16/03/2018 经 AccorHotels认证的评论
« 失望 »

酒店服务不人性化,海滩餐厅女服务员很好,男服务员傲慢,无服务意识。房间内有蚂蚁,很多很多,我就弄死20多只。客房服务员,前厅行李员保安服务很好,前台人员照章办事一般般

刘. 朋友住宿 - 28/02/2018 经 AccorHotels认证的评论
« 舒适 »

温馨舒适,早餐如果可以改进一下更好

O. C. 家庭住宿 - 11/02/2018 经 AccorHotels认证的评论
« 房间舒适宽敞,服务人员态度很好,泳池温度很合适,如果早餐味道好些就完美了。 »

舒适,温馨

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. O., Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. Ms. O., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

亚. 家庭住宿 - 10/02/2018 经 AccorHotels认证的评论
« 一般 »

房间及附属设施比较陈旧

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. L., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

陈. 家庭住宿 - 06/02/2018 经 AccorHotels认证的评论
« 舒适的度假酒店,很好的体验 »

舒适的度假酒店,很好的体验

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

Z. K. X. 家庭住宿 - 05/02/2018 经 AccorHotels认证的评论
« 整体满意,房间较大,海边体验较差,整体装修落后 »

整体感受还不错,挺好的。但是追求品质的话还是略微差一点,也有可能是时间久的原因吧

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Z., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. Z., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

Sharon L. 朋友住宿 - 04/02/2018 经 AccorHotels认证的评论
« 差强人意的雅高酒店。 »

这家酒店其实距离查汶海滩还有相当一段距离,我觉得酒店应该加密去往市中心购物区的班车,或者做成个循环线,即在市中心的住客也可以搭顺风车回酒店这样。这样可能资源会利用得更加好一点。 酒店被分为两个区,一个有海滩,一个没海滩。我们住在靠山那边。老实说,景观真的不太好,而且设施老旧。更加匪夷所思的是,浴室和洗手间居然没有门,只靠一个半透明的帘子把浴室和卧室隔开,真个真心尴尬,尤其对朋友一起出去旅游住双床房的两人来说!且先不说看不看得见,就算看不见,你如厕的时候总有声音吧?这太尴尬了! 房间空调很大声,而且抽湿力不够。我们的衣服、毛巾晾了2天(包括晾在阳台),一点都没干。 酒店的网页信息也做得差强人意。其实整个苏梅岛整体设施都是不够完善的,但是正是因为不够完善,作为酒店,才应该尽自己最大的努力,尽量多地告诉客人多点信息,不是吗?比如如何从机场到酒店,大概可以采用什么方式?如果需要预约车,大概多少钱?……这些虽然客人发邮件或者打电话去问,但是如果酒店主动更新在网页上,不是更好吗?但是很明显,酒店没有做到“贴心”这一点。 整体来说,我们在苏梅岛Novotel住宿不太满意。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. L., Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a gesture of gratitude to your patronage, I am pleased to offer 500 courtesy points into your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phanit Pansata Executive Assistant Manager

Flora 家庭住宿 - 03/02/2018 经 AccorHotels认证的评论
« 舒适静谧 »

住在山下海边餐厅旁,去游泳去沙滩都很方便,去査汶海滩也很近。酒店幽静,服务好,总体很适合带小孩子入住。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Flora, Thank you for sparing your time to share your experience with us. It is always a pleasure to receive positive feedback. I will share your evaluation with our team, I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind review, it helps us know we're on the right track to maintain our high standards for valuable guests like yourself. We would sincerely appreciate if you could take a moment of your time to share your experience online with your friends and others on TripAdvisor. Please click http://bit.ly/1TKCOOW to review. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

贺. 家庭住宿 - 26/01/2018 经 AccorHotels认证的评论
« 愉快 »

卫生间很大,服务人员态度很好,卫生比较干净

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. C., Thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I will share your evaluation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Ms. C., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely, Phanit Pansata Executive Assistant Manager

中. 情侣住宿 - 25/12/2017 经 AccorHotels认证的评论
« 住宿体验 »

住宿环境很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. L., On behalf of the management and staff of Novotel Samui Resort Chaweng Beach Kandaburi, I would like to thank you for sparing your time to share your experience with us. Your replies are very important in helping us to improve and providing you with a better experience and overall level of comfort. I am sorry that we did not meet your full expectations during your last visit. I carefully note all your concerns which I will pass on relevant department for consideration and improvement. Please accept my sincerest apologies for the unpleasant experience concerning service professionalism about breakfast box. Kindly rest assured that an immediate action will be taken to avoid such inconveniences in the future. Thank you again for your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, Mr. L., it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Samui Resort Chaweng Beach Kandaburi. Sincerely Yours, Phanit Pansata Executive Assistant Manager

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