酒店 – 新加坡史蒂芬美居酒店
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新加坡史蒂芬美居酒店

4.3/5 根据 2,196 评论
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  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
查看价格
保证最优惠房价 怎么运行的?
161.00 SGD 非会员房价
161.00 SGD 会员折扣 在预订的时候即可享受会员折扣
0.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 酒店内无线网络
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 无线网络
    • 光纤科技能为您带来最快的互联网连接速度。
  • 泊车
    • 私人室内停车场 (付费服务)
    • 公共室内停车场 (付费服务)
    • 有照明的停车场
  • 残疾人士的便利设施
    • 行动不便专用房间
    • 轮椅通道
    • 行动不便专用设施
    • 备残疾人设施的浴室
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
    • 空调
    • 自动空调控制
    • 手动温度控制
    • 空调
  • CHANGI AIRPORT
  • 酒店使用的语言
    • 汉语普通话
    • 英语
    • 法语
  • 接待处全天候开放
  • Late Check Out
  • 洗衣房
    • 干洗/熨烫 (付费服务)
    • 自助洗衣店
    • Ironing room
  • 换汇
  • 行李员
  • 礼宾服务

休闲和活动

  • 游泳池
    • 游泳池
    • 室外不加热游泳池
  • 健美中心
  • 按需婴儿看护

餐饮

  • 早餐
  • 1 餐厅
  • 2 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 00:00-23:59
    • 营业时间:周末 00:00-23:59

商务服务

  • 10 会议室
  • Web Corner on a Mac
  • 商务中心
    • 配有客服人员的商务中心 (付费服务)
    • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

新加坡史蒂芬美居酒店拥有 518 间设计高雅的客房,高级楼层设有套房和客房,可使用专属高级休闲区。

  • 518 间客房
  • 全禁烟宾馆
  • 5 间残疾人士客房
    • 空调
    • 紧急出口地图
    • 室内保险箱
    • 自动空调控制
    • 免费室内矿泉水
    • 室内西裤熨烫设施
    • 220/240 伏交流电
    • 带屏幕帐单信息的电视
    • 电话
    • 网络电视
    • 室内收音机
    • 自动温度控制
    • 手动温度控制
    • 可通过电视机申请各项酒店房间服务
    • 客房内无线网络
    • 高速传输线
    • 室内熨斗
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 淋浴
    • 浴室备有吹风机
    • 可在前台租用吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 闹钟
    • 语音信箱
    • 接线员唤醒电话
酒店客房设施

酒店餐厅和酒吧

查看酒店所有酒吧
查看酒店所有餐厅和酒吧

您的会议和活动

4.3/5 AccorHotels 评级 2,196 评论

新加坡史蒂芬美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
徐. 家庭住宿 - 08/02/2019 经 AccorHotels认证的评论
« 性价比较高的一家酒店 »

我订的是标准间,给安排了走廊尽头的一间房,虽然需要多走几步,但不被走道里的动静影响睡眠。床有点小,只有80cm宽的样子,感觉一翻身就会掉下去,床有点软了,弹性还好,平躺的时候屁股会馅下去,而小腿则被托起无法贴合床面,必须要调整角度才能让整条腿放平,枕头有点高,希望能准备两个不同高度的枕头以备客户的不同需求。因为温度不高,没下成泳池,环境还是不错的。听说新加坡酒店都很小,价格又高,所以这样算来这次订的房间性价比还是挺高的。

酒店已对评论作出回复
酒店已对评论作出回复

Dear C.X, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

顏. 商务住宿 - 18/01/2019 经 AccorHotels认证的评论
« 乾淨 »

不錯

酒店已对评论作出回复
酒店已对评论作出回复

Dear C.S.Y, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Mingzhu Z. 商务住宿 - 04/01/2019 经 AccorHotels认证的评论
« 服务 »

整体环境不错,洗衣服务需要及时收取衣物。

酒店已对评论作出回复
酒店已对评论作出回复

Dear M.Z.Z, We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Carol L. 商务住宿 - 18/12/2018 经 AccorHotels认证的评论
« 服務親切 有回家感覺 »

新飯店 設施OK 服務OK 但尚欠客房招待 單人房無商務桌 對商務出差較不足

酒店已对评论作出回复
酒店已对评论作出回复

Dear C.L, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Huangrongbin 商务住宿 - 13/12/2018 经 AccorHotels认证的评论
« 整体满意 »

卫生,服务都很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear R.H, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Jenny 朋友住宿 - 13/12/2018 经 AccorHotels认证的评论
« 非常好,景色优美,服务热情 »

非常好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Z.Z, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

车. 商务住宿 - 11/12/2018 经 AccorHotels认证的评论
« 享受贴心服务和家一般的感觉 »

感觉非常好,特别是服务人员,她的中文很棒,那个带眼镜的姑娘,她给我提供了很大的帮助,谢谢

酒店已对评论作出回复
酒店已对评论作出回复

Dear J.C, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Hsu-ching H. 情侣住宿 - 10/12/2018 经 AccorHotels认证的评论
« 處處用心的酒店 »

您好, 我非常滿意這次在酒店的入住,無論是空間設計還有酒店設施,都無懈可擊。 首先我要感謝酒店對於雅高會員的愛護,我在預定提出高樓層的需求,酒店安排我們在Previliage Room,加上Welcome fruit plate 和 welcome letter from Manager,真的感受到酒店的真摯和熱情。 早餐體驗是良好的,漂亮的空間設計和足夠的選擇,只是可惜我們連續兩天被安排在旅行團旁邊,實在是有點吵鬧,但這不是酒店的問題。 接駁車的設計立意良好,希望能夠延續下去。 另外泳池也是非常令人滿意的地方,足夠的空間眺望這美麗的城市。 我們下次再訪新加坡,絕對會在選擇這間酒店。

酒店已对评论作出回复
酒店已对评论作出回复

Dear H.C.H, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

匿名 商务住宿 - 09/12/2018 经 AccorHotels认证的评论

房间略小,其他的都很完美,一楼有一个外币兑换机,实在太方便了!我们要求预订一个会议室,但是恰巧那天的会议室都订出去了,询问过几次前台人员,帮助都不太大。其他的都很好。

酒店已对评论作出回复
酒店已对评论作出回复

Dear X.F, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Bob 家庭住宿 - 02/12/2018 经 AccorHotels认证的评论
« 小而干净 »

隔音太差,其余还好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Y.Z, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services.We have duly noted your comments about the soundproofing. Please rest assured that we are working with our project team to rectify the soundproofing issues. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

陈. 商务住宿 - 29/11/2018 经 AccorHotels认证的评论
« 宾至如归 »

我入住的是双人间,整体的感觉还是非常不错的,如果房间能更大点那就更好了!

酒店已对评论作出回复
酒店已对评论作出回复

Dear N.C, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

匿名 商务住宿 - 28/11/2018 经 AccorHotels认证的评论

干净卫生,服务质量感觉不错。

酒店已对评论作出回复
酒店已对评论作出回复

Dear J.X, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Jeffrey 商务住宿 - 10/11/2018 经 AccorHotels认证的评论
« 比较糟糕的体验 »

1. prepaid全款定了一张大床的房间,到店给了一张双人床的房间,在前台明确表示不想要,最后进房间看到才知道还是一个双人床房间 2. room service的收据说给我email过来,到现在也没有收到 3. 本身借这次入住mercure的机会考察一下accor旗下酒店和服务品质,想看看要不要join, 作为万豪白金会员我想说你们的服务在业界实在是太差了,令人失望

酒店已对评论作出回复
酒店已对评论作出回复

尊敬的张先生: 感谢您对我们的回馈。 我们已经对您遇到的情况做了调查,我们了解到您是通过一个并非雅高酒店网上预定的旅游中介进行您这次房间的预定,您预定的房间是一个标准双人间。我们诚恳地向您道歉,因为在这种情况下,预定的确认信无法由我们酒店的系统发出,它是由这个您使用的旅游中介处理并控制的。我们建议您使用雅高集团的网站来预定酒店,这样我们能够全权确保您的客户体验从一开始就是有保障并且得到我们专业的处理和照顾的。 对您在我们酒店没有得到一个满意的客户体验,我们真心表示遗憾。我们忠心地希望,这样的经历不会影响您对我们酒店的信心。我们也期望您会在将来给我们一次机会再次在Mercure Singapore on Stevens 欢迎您的到来。 诚挚的问候 凯文 博斯诺 总经理 Mercure Singapore on Stevens

L. F. 情侣住宿 - 21/10/2018 经 AccorHotels认证的评论

前台超棒,房间有点小不过够用了,早餐很失望

酒店已对评论作出回复
酒店已对评论作出回复

Dear F.L, Thank you for taking the time to tell us about your experience at the Mercure Singapore On Stevens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Elaine H. 情侣住宿 - 19/10/2018 经 AccorHotels认证的评论
« 非常好的飯店,非常好的服務,非常好的團隊。 »

我們抵達新加坡的第一天,是搭地鐵後,再拖著行李走到飯店。 雖然僅十幾分鐘的路程,但是已汗流浹背。 一抵達Mercure,行李服務員立刻貼心地上前接過我們的行李,並給我們一個大大的微笑,舒緩了我們的緊繃情緒。飯店接待的人員(抱歉當時沒有細看名字),在幫我們確認房間的同時,迅速地主動遞上兩瓶礦泉水及一疊紙巾要給我們擦汗,讓我們十分驚喜。 這位前台服務人員,在幫我們確認好房間後,因為快到晚餐時間,於是我們向他詢問附近有沒有好吃的海南雞飯,他不慌不忙地拿出地圖,用一口流利標準的中文,向我們介紹熱門的景點以及可以用餐的地方。雖然接下來的幾天行程,我們也在不同的餐廳嚐到海南雞飯,但是我們一致認為,他推薦的海南雞飯是最美味的。 進到房間後,印入眼簾的是乾淨整潔的房間,新穎中帶著典雅。 行李員幫我們把行李送上來,一樣給了我們很有禮貌的問候及溫暖的微笑。 接下來的幾天時間,在飯店遇見的清潔人員(非常可愛的女孩,工作態度正面又積極)、因為電梯感應卡無法感應而來幫我們處理的人員、要出發去觀光時幫我們拿礦泉水的工作人員,服務都非常精準且溫暖。 游泳池及健身房乾淨又漂亮。 這是一間非常專業且值得信任的飯店,謝謝您們的照顧,讓我們這趟新加坡小旅行玩得非常愉快。 如果我們有機會再來到新加坡,希望能再次選擇Mercure Singapore On Stevens. Best Wishes :)

酒店已对评论作出回复
酒店已对评论作出回复

Dear I.L.H, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Marco 情侣住宿 - 13/10/2018 经 AccorHotels认证的评论
« 賓至如歸 »

非常棒

酒店已对评论作出回复
酒店已对评论作出回复

Dear G.L, I am glad that you had a positive experience staying with us and that you found home away from home. That is what we constantly aim to achieve and your review is an affirmation of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

大. 朋友住宿 - 19/09/2018 经 AccorHotels认证的评论
« 很好 »

酒店很新服务很到位 但是位置较为偏僻 卫生间缺少棉签

酒店已对评论作出回复
酒店已对评论作出回复

Dear Z.D, Thank you for your review and on behalf of the Management and team members here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Aaron G. 商务住宿 - 18/09/2018 经 AccorHotels认证的评论
« 整体服务不错 »

设施还是挺新的,房间卫生收拾得干净整洁,服务人员的态度不错,响应得非常及时。但有以下几点略待改进:1.位置略偏(对于步行来说),最近的便利店要走15分钟左右。2.房间偏小,边写字台也没有,对于商务办公来讲不是件很好的体验。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Q.G, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

楊. 朋友住宿 - 17/09/2018 经 AccorHotels认证的评论
« 最舒服安靜的空間 »

非常乾淨非常舒適

酒店已对评论作出回复
酒店已对评论作出回复

Dear T.Y.Y, It is my pleasure to learn that you had an overall comfortable stay with us.Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Susan 商务住宿 - 11/09/2018 经 AccorHotels认证的评论
« 入住体验还好,房间偏小 »

房间比较小,但是整体还算可以,包括泳泳池健身房均符合要求。

酒店已对评论作出回复
酒店已对评论作出回复

尊敬的 S.Z.W: 我很高兴得知您对我们有全面的积极体验。像您这样的评论是对我们的肯定,客人欣赏我们的产品和服务的质量。 在您下次访问时,我建议您在新加坡史蒂文斯诺富特酒店试用我们时尚现代的客房。我们有不同类型的房间,大小和价格各不相同,以满足我们所有客人的要求。我们将努力确保为您安排根据您的喜好选择的房间。 我代表新加坡美居新加坡史蒂文斯的所有人,非常感谢您的光顾,我们期待着再次欢迎您的光临。 谨启 Kevin Bossino General Manager

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