首尔龙山美爵大使酒店公寓 5 星

客户意见评级 (ALL 评级) 4.7/5 569 评论

保证最优惠房价
首尔龙山美爵大使酒店公寓 - Image 1
首尔龙山美爵大使酒店公寓 - Image 2
首尔龙山美爵大使酒店公寓 - Image 3
首尔龙山美爵大使酒店公寓 - Image 4
Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 首尔, 韩国

描述

酒店其他优惠

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

我们的客房

客房

高级套房，设有 1 间卧室、1 张特大床和高级沙发床

  • 4人
  • 65 m² / 699 sq ft
  • 床上用品 1 x 特大床

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

首尔龙山美爵大使酒店公寓

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 首尔
韩国

GPS:37.531881, 126.962027

电话
传真 +82 2-2223-7778

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

A LA MAISON WINE & DINE

高端现代化法国小酒馆设有精选葡萄酒吧。店内完美融合了东西方设计元素，周围绿树环绕，营造出非凡和宁静的环境。客人可以在国际酒单上选购一瓶上等葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  569 评论

TripAdvisor 评级  5.0/5  569 评论

卓越奖 2023

It is an experience that we would prefer not to repeat

Tripadvisor 评级 1.0/5

Masayoshi T 经 TripAdvisor 认证的评论

During our 12-day stay at this hotel, we informed the front desk that we were accompanied by a child and required a late check-out at 2 PM because our return flight to Tokyo was in the evening. However, despite having a silver membership status with Accor, we were told to check out at noon. It appears that being an Accor member does not provide any privileges or benefits here. While the membership does grant access to a late check-out option, the decision ultimately rests with the discretion of the reception staff on duty that day. The room is comfortable, but the walls do not block out noise well. We experienced disturbances from the room above us. It is not recommended to choose the Han-River view as the promoted river view is just a construction site. The air-conditioning did not cool the room properly, and even the maximum setting maintained the temperature at 23 degrees Celsius. We're not sure how the temperature is like during the summer. In term of service, there practical no service we experience this time. So we can't share much feedback on their service. Our decision to stay here primarily hinges on the location, which we consider to be crucial. We expected there to be a connecting bridge to Yongsan station like the Novotel and Ibis, but unfortunately, we were mistaken. To get to the station, we must traverse a lengthy walk of around 7-10 minutes. For the same rate, JW Marriot clearly provides a better value of money spent and service quality.

Discriminatory Policies at Grand Mercure Ambassador Hotel

Tripadvisor 评级 1.0/5

mikewidow 家庭住宿 - 经 TripAdvisor 认证的评论

I am utterly disgusted by the discriminatory policies enforced at the Grand Mercure Ambassador Hotel in Seoul. Despite being advertised as a luxurious 5-star hotel with amenities such as a pool, sauna, and fitness club, access to these facilities is denied to individuals with tattoos. As a paying guest, I was appalled to discover that I was being discriminated against simply because of my body art. This blatant discrimination and harassment left me feeling humiliated and degraded. Never in my life have I experienced such injustice, especially in a country like South Korea that prides itself on democracy and progress. It is outrageous that a hotel in a democratic country would enforce such archaic and discriminatory policies. This is not 19th-century Japan or North Korea; there is no justification for such discriminatory treatment. I paid for access to these amenities as part of my booking fee, and to be denied them based on something as superficial as body art is not only unfair but also unacceptable. This experience has left a bitter taste in my mouth not only about the hotel but also about South Korea as a whole. I urge potential guests to reconsider staying at the Grand Mercure Ambassador Hotel until they rectify these discriminatory policies. No one should be made to feel unwelcome or inferior because of their appearance. Discrimination has no place in modern society, and it's high time that establishments like this hotel learn that lesson.

Dear Mr. Mikewidow, Thank you for sharing your feedback regarding your recent experience at the Grand Mercure Ambassador Hotel in Seoul. We sincerely apologize for any discomfort or inconvenience you may have experienced. We understand your concerns regarding our policy on tattoos, and we would like to clarify that our intention is not to discriminate but rather to maintain a safe and comfortable environment for all our guests, regardless of nationality. In Korea, tattoos were long associated with organized crime, particularly during the period of Japanese colonial rule when gangs began adopting tattoos influenced by the Japanese yakuza. Despite a growing interest in tattoo body art among younger generations, the prevailing perception in Korean culture still considers tattoos as taboo and associated with gang symbols, often seen as having the potential to negatively impact someone's reputation. As a result, many establishments, including hotels, have implemented policies regarding tattoos. Furthermore, we want to reassure you that we do not discriminate against anybody, whether Korean or foreign guests. The use of sauna and swimming pool facilities is not denied to guests with tattoos, especially those with small tattoos. However, for guests with larger tattoos that may be deemed inappropriate or disruptive to other guests, we offer a solution. Our fitness team is trained to provide discreet assistance, such as using tape to cover tattoos when necessary, allowing all guests to enjoy our amenities comfortably. While our current tattoo policy may create the impression that access to the sauna and swimming pool is restricted for guests with tattoos, we want to clarify that this is not the case. We recognize that our existing policy may lack clarity, and we are dedicated to revising it to ensure better understanding among our guests. We encourage open communication with our fitness staff to address any concerns or find suitable solutions tailored to individual needs. Our dedicated team is here to assist and ensure that every guest enjoys their stay to the fullest extent possible, regardless of body art. In our commitment to enhancing our services, we guarantee you that we will make every effort to try to amend our policies for the convenience of all our guests. Once again, we apologize for any distress caused, and we appreciate your understanding. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly. Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

The great hotel with best staff, strongly recommend!!

Tripadvisor 评级 5.0/5

choiam1 经 TripAdvisor 认证的评论

The purpose of writing this review is to compliment this hotel staff for their wonder service. Thanks to staff for making it such a comfortable stay at the hotel. I was there for one night with my wife and a child for all these days I was attended with utmost warmth. I would like to compliment entire staff for being so professional especially Julia at front office. She has been very impressive in her service. And I would like to visit this hotel again for this outstanding experience.

Dear Seaside664002, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience during your stay with us. It is wonderful to know that our staff, especially Julia at the front office, contributed to making your stay comfortable and enjoyable. We truly appreciate your recognition of our team's professionalism and warmth. We look forward to welcoming you, your wife, and child back to our hotel for another outstanding experience. Wishing you a Happy New Year 2024 & an excellent year under the Blue Dragon :-) Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

110

Tripadvisor 评级 5.0/5

Reza N 经 TripAdvisor 认证的评论

Very nice staff at the reception area, excellent cleaning services every day. Grand Mercure is a very quiet building and has fantastic bed and shower. Parking area is massive and you can find a parking spot at any time of the day or night.

Dear 544Rezan, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our friendly reception staff, excellent daily cleaning services, and the tranquility of Grand Mercure. It is fantastic to know that you found our beds and showers to your liking. We appreciate your mention of our spacious parking area, ensuring convenience at any time of the day or night. We look forward to welcoming you back for another wonderful stay. Wishing you a Happy New Year 2024 & an excellent year under the Blue Dragon :-) Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

服務好、位置欠佳

客户意见评级 4.0/5

Ben 情侣住宿 - 所有已确认评论

服務好，但位置距離鐵路需行走一段路

尊敬的 Yat Wing W.： 感谢惠赐有关下榻 Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 的宝贵意见。感謝您花時間與我們分享您的回饋。 感謝您對您在住宿期間所體驗到的優質服務的好評。 我們的團隊為向客人提供優質服務而感到自豪，我們很高興聽到我們在這方面滿足了您的期望。 我們了解該位置可能沒有您希望的那麼方便，尤其是靠近鐵路。 對此造成的任何不便，我們深表歉意。 賓客回饋對我們很重要，我們在努力改善整體賓客體驗時一定會考慮您的意見。 我們很高興地註意到接待團隊對您的住宿產生了積極的影響。 他們會很高興聽到您的認可。 如果您想分享您與接待團隊互動的任何具體細節，我們很樂意聽到更多資訊。 感謝您提及接待團隊作為特別貢獻者，讓您滿意。 我們相信，我們的員工在確保積極的賓客體驗方面發揮著至關重要的作用，我們會將您的感激之情轉達給他們。 我們感謝您的回饋，並希望將來有機會歡迎您回來。 Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 155 评论 9/10 位置
  • 292 评论 9.1/10 房间
  • 275 评论 9/10 服务
  • 106 评论 8.7/10 舒适度
  • 104 评论 9.4/10 清洁度
  • 74 评论 8.5/10 设施
  • 70 评论 9.5/10 氛围
  • 50 评论 8.1/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 首尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。