宜必思尚品新加坡麦克弗森酒店 3 星

客户意见评级 (ALL 评级) 3.8/5 51 评论

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宜必思尚品新加坡麦克弗森酒店 - Image 1
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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road, 368125 新加坡, 新加坡

描述

酒店其他优惠

  • 酒店外观时尚，色彩缤纷，犹如一艘豪华游轮

  • 共有 298 间客房，配备独特设计的家具

  • 25 米的不规则泳池，池畔设有餐厅和酒吧

  • 在现代化的健身房中可俯瞰泳池和 MacPherson 路

  • 酒店靠近 Geylang Serai 市场和美食中心

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酒店位置

宜必思尚品新加坡麦克弗森酒店

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 新加坡
新加坡

GPS:1.331718, 103.879274

电话
传真 +65 6822 6828

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Chat & Chow Poolside Cafe

池畔酒吧与餐厅相邻。全天供应品种繁多的鸡尾酒、饮料和小吃。这里是在新加坡度过忙碌的一天后休闲放松的绝佳去处

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  51 评论

TripAdvisor 评级  3.5/5  792 评论

Glad we chose Ibis

Tripadvisor 评级 5.0/5

Seaside63178512426 家庭住宿 - 经 TripAdvisor 认证的评论

Clean room with a view, room service is every 2 days once which was okay by us. Decent breakfast menu at 18 SGD, free for kids, but it can be improved. Great staff, ample drinking water facilities, quick check in and check out. We are happy with this stay

OK for budget hotel

Tripadvisor 评级 3.0/5

patrickkww 经 TripAdvisor 认证的评论

Plus are the rooms. I liked the room very much, it is cozy, and the door that is same door for bathroom as well as for the shower is just very stylish. The room is fantastic with a nice view. Swimming pool is only 1,2m deep, and only open until 21:00. Once when I wanted to swim I was almost pulled out of the water as it was slightly raining (some rest drops after rain). In other hotels this is now problem. I understand in full rain, but it was about to stop. The surrounding is a bit difficult. The MRT is not far away (Station Mattar). The pubs that are on the frontside to the street (hotel entrance is at the back) are a bit weird and I would not like to walk there in the middle of the night. If not arriving buy taxi it will be hard to find the entrance as it is on the rear. Alltogether it is ok compared to the price, it is a budget hotel and for that price there is nothing to complain. If you are looking for luxury you are wrong here. If you look for a nice place to sleep then this might be your choice.

Dear Patrickkww, Thank you for taking the time to share your feedback following your recent stay with us. We're pleased to hear that you found our rooms cozy and enjoyed the stylish design elements, including the unique bathroom door. We're sorry to hear about your experience with the swimming pool and the inconvenience caused by the rain. Your feedback is valuable to us, and we'll certainly look into ways to improve our facilities and ensure a more enjoyable experience for our guests, even during light rain. Regarding the surrounding area, we appreciate your observations. While the proximity to the Mattar MRT station offers convenience, we understand your concerns about the nearby pubs. We always prioritize the safety and comfort of our guests and will take your feedback into consideration for future improvements. We strive to provide comfortable accommodations at an affordable price, and we're glad to hear that you found value in your stay with us. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another comfortable stay in the future. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore on MacPherson

Not for egg lovers

Tripadvisor 评级 3.0/5

548pierreo 经 TripAdvisor 认证的评论

This is a 3-star hotel and while the room was ok, the $17.99 breakfast menu didn't include the choice of fried eggs or an omelette! Most of our group wanted them but we were met with "we have no egg station" (although a kind Indian chef sneaked me some with "only for you sir") You had the choice of watery tasteless scrambled eggs or hard boiled (with the emphasis on 'hard') eggs cooked till blue and tasteless... If you hate eggs, ibis is for you. But if you're an egg lover... go some where else!

Dear 548pierreo, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We sincerely apologize for the inconvenience you experienced with the breakfast options during your stay. We understand the importance of offering a variety of breakfast choices to cater to our guests' preferences, including options for egg lovers. We apologize that our current breakfast menu did not meet your expectations in this regard. Rest assured we will review our breakfast offerings with our team. We appreciate your constructive feedback, and we hope that despite this issue, you were able to enjoy the other aspects of your stay with us. We would be grateful for another opportunity to welcome you back and provide you with an improved experience. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore on MacPherson

Inexpensive, but slightly disappointing Singapore hotel

Tripadvisor 评级 3.0/5

537keitha 经 TripAdvisor 认证的评论

We booked two rooms for two nights. One room was ready on our arrival; the other took a LONG time to be ready (well after the scheduled check-in time). The rooms were uncomfortably small, with no wardrobes. Breakfast was OK, but not as international as we had hoped. The reception area was small and often congested with people waiting to check in or check out. The hotel was within a reasonable distance from a Metro station, but there was very little else around the area.

Dear 537keitha, Thank you for taking the time to share your feedback following your recent stay with us. We are sorry to hear about the delay in having one of your rooms ready upon arrival and we regret any inconvenience this may have caused. Rest assured, we will review our processes to ensure that such delays are minimized in the future. We also apologize for the size of the rooms not meeting your expectations. We understand that space is important for our guests' comfort, and we regret any discomfort you experienced. We continuously strive to enhance our breakfast offerings to cater to the diverse preferences of our guests, and we will take your feedback into account as we review and refine our menu selections. We apologize for any congestion you experienced in the reception area. While we are conveniently located near a Metro station, we regret that the surrounding area did not meet your expectations. Nevertheless, we look forward to having you again in the near future in a more pleasant stay. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore Macpherson

WORST HOTEL IN SINGAPORE

Tripadvisor 评级 1.0/5

Positive A 经 TripAdvisor 认证的评论

I recently stayed at Ibis MacPherson, booked through Agoda, and was disappointed with the experience. Initially, the promise of daily free shuttle bus services to Chinatown, Orchard, and Tai Seng, as stated on the Agoda website, influenced my decision. However, upon arrival, I discovered the shuttle service wasn't free as advertised. Instead, it required an additional payment of $35 per trip and was available only upon request. This discrepancy between advertised and actual services greatly inconvenienced my family, especially given the hotel's less-central location and the need to walk to transportation hubs in rainy weather without shelter. Adding to the disappointment was the unprofessional conduct of the reservation manager, GEM. Despite booking through Agoda, GEM insisted I had booked through Booking.com during a conversation that lasted a minute. Her behavior was unwarranted and reflected poorly on the hotel's customer service standards. Furthermore, GEM's false statement that my family declined offered transport, when they were actually asked to pay $35 per trip, is unacceptable. It's essential for Ibis to uphold integrity in its business practices, especially regarding advertised services. Such incidents, along with similar complaints on Google reviews, tarnish Accord's reputation and Singapore's tourism industry.

Dear Angela, We are deeply sorry to hear about your disappointing experience during your recent stay at Ibis MacPherson. Your feedback is incredibly important to us, and we sincerely apologize for any inconvenience or frustration you encountered. We understand the significance of accurate and transparent communication regarding hotel services, and we regret any confusion regarding the shuttle service. We apologize for the discrepancy between the advertised information on Agoda and the actual arrangements for the shuttle service. We also apologize for any inconvenience caused by the less-central location of the hotel and the lack of sheltered transportation hubs nearby, especially during inclement weather. Guest comfort and convenience are our top priorities, and we regret any shortcomings in this regard. Regarding the interaction with our reservation supervisor GEM, we extend our sincerest apologies for any miscommunication. We take pride in providing exceptional customer service, and we are disappointed to hear that this was not reflected in your interaction with one of our staff. We will address this issue with the utmost seriousness and take appropriate measures to prevent similar incidents from happening in the future. Your feedback regarding integrity in our business practices is duly noted, and we are committed to upholding the highest standards of honesty and transparency in all our dealings with guests. We appreciate you bringing these concerns to our attention, as it provides us with an opportunity to improve and better serve our guests. Should you decide to stay with us again, please do not hesitate to contact us directly, and we will ensure that your stay is nothing short of exceptional. Warm regards, Elma Gregorios – elma.gregorios@accor.com Guest Relations Ibis Styles Singapore Macpherson

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其他网络用户评价我们的酒店

  • 665 评论 6.3/10 位置
  • 1,118 评论 5.2/10 房间
  • 868 评论 6.3/10 服务
  • 32 评论 7.8/10 上网
  • 512 评论 5.8/10 清洁度
  • 330 评论 6.8/10 早餐
  • 207 评论 5.5/10 食物
  • 156 评论 8.5/10 游泳池

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