罗马 Eur 诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 577 评论

保证最优惠房价
罗马 Eur 诺富特酒店 - Image 1
罗马 Eur 诺富特酒店 - Image 2
罗马 Eur 诺富特酒店 - Image 3
罗马 Eur 诺富特酒店 - Image 4
Viale Oceano Pacifico 153, 00144 罗马, 意大利

描述

酒店其他优惠

  • 地理位置优越，方便前往机场和 Palasport 地铁站

  • 设有行政房和豪华房

  • 52 英寸大屏幕，可收看音乐会或体育赛事

  • 意大利菜和国际美食，美式酒吧

  • 方便乘坐公共交通工具前往罗马市中心

我们的客房

酒店位置

罗马 Eur 诺富特酒店

Viale Oceano Pacifico 153
00144 罗马
意大利

GPS:41.821823, 12.458743

电话
传真 +39 06 5220 8441

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GAVIUS RESTAURANT

The Gavius restaurant serves old Italian recipes, traditional dishes and international cuisine to create a timeless menu in a modern and colorful setting.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  577 评论

TripAdvisor 评级  4.0/5  1,256 评论

Yes and no...

Tripadvisor 评级 3.0/5

Tomasz G 经 TripAdvisor 认证的评论

Do I recommend it? Actually, almost yes. Would I come back - probably yes, but... Overall, I would give it a rating of 3+. Why? First, there was a technical problem when booking the hotel via the website. So I wrote an email to the hotel. This way I booked two rooms for the period from October 4 to October 8, 2023. The disadvantage of this booking method is the lack of online payment. However, I provided the card details in the form as a guarantee of the reservation. The day before arrival, the hotel tried to charge the cost of one night, but I was not informed about this anywhere in advance. However, the hotel employees - despite having correct data - used a primitive authorization method (without the presence of the customer, the Bank blocks transactions without the 3DS secirut). Nobody called me to ask what was going on. However, I immediately received an e-mail informing me that my reservation was not guaranteed and that there was a risk of its cancellation. I was already on vacation, and the situation stressed me out and resulted in a decline in the quality of my rest. I called the hotel, explained what was going on and that the card was OK (the entire Accor chain uses it for my reservations and it's fine). Zero understanding, and as you can see from the status, I'm not a rare online customer. Instead of understanding, the lady I was talking to started talking to me in Italian (we had spoken in English before). I hope that when she goes on vacation, she knows all the languages in the world. Zero empathy and even a smile upon arrival did not change that. The disgust remained. Very big. It was I who proposed the solution - sending me a link with online payment and paying for the reservation immediately. The hotel didn't offer it, it only threatened to cancel it because "I gave the wrong card." There was stress, my day was slightly ruined. After arriving at the hotel, the crew didn't even apologize to me. I received nothing. Is it normal that the hotel authorizes our cards in a primitive way and poses a security risk? Overall, the rooms were ok, as was the bar. I can't say a bad word here. The location is ok. The restaurant too. The only minus is a broken tap in one of the two rooms, and its repair took two days, even though it was reported immediately. For all the confusion and destruction of part of my holiday, I will expect compensation from Accor.

Dear Guest, please note that the matter has been discussed already via email few days ago. Sincerely, Novotel Roma Eur

Metro ride needed to get into the city

Tripadvisor 评级 4.0/5

rock203 Couples - 经 TripAdvisor 认证的评论

This hotel is about 20 -25 mins from the airport and it’s a little out of the way saying that we go used to walking 1.5km to the Metro station palais sport then it was about 6 stops the the Colosseo Metro stop which brings your out right at the colosseum. Rooms were nice open no carpet which I thought was unusual and didn’t feel very comfy, beds were a good size and not too hard reception staff were very good no complaints. Barman and restaurant staff were all good as well. They were very generous when it came to snacks always something on the bar the nibble which was very nice. Rome itself was very disappointing this time far too many people which surprised us being October, and so much rubbish around. This hotel is a good choice if your don’t mind using the metro everyday to get anywhere

Just fine

Tripadvisor 评级 4.0/5

dallas_blah 经 TripAdvisor 认证的评论

The Novotel Roma Eur is very comfortable and in a good location. The air conditioning is very good. The decor is pleasant in the hotel and in the room. The room includes multiple spaces for luggage and unpacking clothes. The journey by taxi to the hotel from Roma Termini was about 30 minutes around 1750 (eur 25) and to FCO Airport 22 minutes around 0700 (eur 50). One item to know is that the bathroom door is translucent glass. An early riser could disturb a late riser. I ate the breakfast (EUR 14 or included in the rate), and it was very good. We found a pleasant bar 10 minutes walk from the hotel, Giovarruscio Ennio, V.le Città d'Europa, 837. The aperitivo snacks are good. We drank Negroni (10) and Campari with soda (6). Another 5 minutes further is Bistrot 4.5, Via Amsterdam, 140, for a pleasant dinner. These are good places to know if you want to get out of the hotel. We recommend this hotel, and we would stay here again.

周边环境安静

客户意见评级 3.0/5

Agt 单人住宿 - 所有已确认评论

房间空调达不到理想温度，早餐单调无变化，健身房空间狭小，前台服务尚可

Dear Guest, we thank you for taking the time to tell us about your experience at our Novotel Roma Eur, however are sorry that our services did not completely satisfy yourself. We have taken note of your comments, useful for us in order to improve our service. We appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elena Zanella General Manager

Would recommend staying here!

Tripadvisor 评级 5.0/5

Mennoho Couples - 经 TripAdvisor 认证的评论

Great hotel, nice rooms, friendly staff, and special thanks to Andrea (Andrew) at the bar. Staff was very helpful arranging a late checkout. There is a busstop in front of the Hotel and a subway station about 1km away, but can also be reached with the bus and a shopping mall at 500m. I would stay here again for a family holiday or a business stay! When landing on FCO, you can grab a taxi for about 50 euros. We also took a 72 hour public transport pass for 18 euros. Public transport is easy to use and stops at all major landmarks.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 341 评论 8.1/10 位置
  • 517 评论 6.2/10 房间
  • 483 评论 8.6/10 服务
  • 9 评论 3.2/10 上网
  • 292 评论 7.5/10 早餐
  • 226 评论 6.7/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 罗马 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。