爱丁堡皇家一英里大道阿德吉奥公寓酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 829 评论

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231 Canongate, EH8 8BJ 爱丁堡, 英国

描述

酒店其他优惠

  • 位于英里大道的中心位置，靠近商店和主要的景点

  • 距离韦弗利火车站 10 分钟步行路程

  • 方便乘坐公共交通

  • 接待处的迷你超市每周 7 天，全天 24 小时营业

  • 健身中心每周 7 天，全天 24 小时开放

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酒店位置

爱丁堡皇家一英里大道阿德吉奥公寓酒店

231 Canongate
EH8 8BJ 爱丁堡
英国

GPS:55.950897, -3.182251

电话
传真 +44 131 322 8298

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

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ALL 评级  4.4/5  829 评论

TripAdvisor 评级  4.5/5  980 评论

Brilliant stay

Tripadvisor 评级 5.0/5

Rachy12345 Couples - 经 TripAdvisor 认证的评论

Had a brilliant stay here just wished we had longer than an evening. Breakfast was lovely and the room was very comfortable we will definitely be back when we next come to Edinburgh. It’s in a great location as well the only issue and I’m being picky is parking not being on site but with a discount it was 12 for 24 hrs which I thought was reasonable.

Nice hotel in a good location

Tripadvisor 评级 4.0/5

Gla299 经 TripAdvisor 认证的评论

Travelled through from Glasgow by train and it was a short walk to the hotel from Waverley station. The hotel was in a great location on the Royal Mile and walking distance to all the main attractions. The hotel was in a lovely building with great facilities. The price per night was quite expensive but you would pay the same for similar hotels in Edinburgh.

Urgent Complaint Regarding Hotel Service and Manager's Unhelpful Attitude

Tripadvisor 评级 1.0/5

Sav K 家庭住宿 - 经 TripAdvisor 认证的评论

I am writing to express my extreme dissatisfaction with the service provided by your hotel, specifically concerning an incident involving the front desk staff and the manager, Andria. My family and I arrived at the check-in desk at 10 pm on April 3rd, 2024, only to be informed that our room had been given to a walk-in guest without proper verification of their identity. Despite having paid the full amount, we were left waiting at the reception for over 2.5 hours until midnight, as the front desk staff, particularly Issac, informed us that there were no available rooms left. After the lengthy wait, Issac managed to secure a room for us. However, upon entering the room, we were met with a foul smell and poor ventilation. It became apparent that the previous guest had also experienced this issue, as they had requested to change rooms on the same day. Issac assured us that he would arrange for a room with a street-facing window to improve ventilation by the following morning. Despite Issac's assurances, the morning manager, Andria, disregarded our previous agreement and dismissed our concerns. Despite offering to show her the condition of the room, Andria displayed a lack of empathy and professionalism, seeing us as troublesome guests rather than addressing the issues at hand. On March 26th, 2024, we had a pleasant stay in room 234, which is why we requested a similar room. I know your hotel have the ability to accommodate our needs for a better ventilating room. However, Andria, the manager of the morning team, refused to honor the arrangement made by Issac the previous night. Despite our attempts to address the issue and find a satisfactory solution, Andria displayed a dismissive and unhelpful attitude. The odor in the room was so strong that it caused us severe headaches throughout the night, making it impossible for us to sleep. Despite our efforts to seek assistance at 4 am, there was no one available at the front desk. Consequently, we were compelled to vacate the room at 7 am due to the unbearable conditions. Our attempts to resolve the situation with Andria were met with reluctance and unhelpfulness. As we still have three nights remaining in our stay until April 7th, 2024, this experience has marred our Easter holiday trip. I must emphasize that this has been the most uncomfortable stay I have ever endured, and Andria's handling of the situation has only exacerbated the matter. I urge you to address these issues promptly and provide a resolution to ensure the remaining duration of our stay is satisfactory. Please contact me as soon as possible to discuss this matter further and offer assistance in rectifying the situation.

Best location ever... in the middle of history

Tripadvisor 评级 4.0/5

J v 经 TripAdvisor 认证的评论

Great location, 2 room studio great for a parent/child... cleaning could be better... sticky floors, sand on floor, rottwn wooden oanellibg in bathroom. Breakfast buffet is as you would expect. Would recommend because of the super location on the royal mile.

Not a great experience

Tripadvisor 评级 2.0/5

WillemijnN7 经 TripAdvisor 认证的评论

I do not recommend this hotel. The room was dirty. Spots on the bed, light fixtures and silverware on arrival and even if you're staying here for almost a week, they dont collect the dirty towels. You have to ask for new clean towels and toilet paper.

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其他网络用户评价我们的酒店

  • 2,152 评论 9.8/10 位置
  • 2,247 评论 7.1/10 房间
  • 1,453 评论 8.1/10 服务
  • 84 评论 4.7/10 上网
  • 821 评论 6.7/10 清洁度
  • 506 评论 6.3/10 早餐
  • 420 评论 5.3/10 性价比

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