诺富特霹雳州太平酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,764 评论

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诺富特霹雳州太平酒店 - Image 1
诺富特霹雳州太平酒店 - Image 2
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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000 太平, 马来西亚

描述

酒店其他优惠

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

我们的客房

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酒店位置

诺富特霹雳州太平酒店

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 太平
马来西亚

GPS:4.85017, 100.7429

电话
传真 +60 5-806 1733

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

FOOD EXCHANGE

非合约照片

享受交互式就餐体验。我们的自助餐有亚洲美食和国际美食，包含早餐、午餐和晚餐。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,764 评论

TripAdvisor 评级  4.5/5  375 评论

卓越奖 2023

Worst hotel in taiping.

Tripadvisor 评级 1.0/5

leontK2336GD 经 TripAdvisor 认证的评论

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

V pleased

Tripadvisor 评级 5.0/5

Daydream19546613760 经 TripAdvisor 认证的评论

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Poor hotel management

Tripadvisor 评级 2.0/5

ladyfromhk 经 TripAdvisor 认证的评论

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

市中心，美食不缺

客户意见评级 4.5/5

匿名 家庭住宿 - 所有已确认评论

非常满意

Comfortable room with great location and service

Tripadvisor 评级 4.0/5

Natayan Couples - 经 TripAdvisor 认证的评论

Stayed one night during a road trip. This is the 2nd time staying at this hotel. Front office staff were cheerful and helpful. Location is great as it's right in Taiping town, co-located with a mall. Opposite is a large eating place that offers different food Fare. Room itself is good. Comfortable bed and excellent air-conditioning. Fittings in the room are basic but suffice. There was a fridge but it's empty. Instant coffee and an assortment of tea is provided. Drinking water provided through 2 glass bottles. There is sufficient power points and USB charging outlets on each side of the bed and on the writing table. There is a safe in the room. Overall is a good place to stay and will come back to Novotel if passing this way again.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you had a comfortable stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

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其他网络用户评价我们的酒店

  • 1,430 评论 9.4/10 位置
  • 1,714 评论 8.4/10 房间
  • 1,314 评论 8.5/10 服务
  • 68 评论 3.3/10 上网
  • 1,002 评论 8.3/10 清洁度
  • 552 评论 8.9/10 早餐
  • 417 评论 8.2/10 食物
  • 229 评论 8.5/10 氛围

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。