海防美居酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 476 评论

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海防美居酒店 - Image 1
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12 Lach Tray Street, Ngo Quyen District, 180000 海防, 越南

描述

酒店其他优惠

  • 非常适合商务和休闲旅行入住的 5 星级酒店

  • 各类客房均拥有现代设备和艺术风格设计

  • 美食由激情满满的主厨精心呈现

  • 令人心旷神怡的无边游泳池、豪华水疗中心和健身中心

  • 交通便利，毗邻海防热闹的购物中心

我们的客房

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酒店位置

海防美居酒店

12 Lach Tray Street, Ngo Quyen District
180000 海防
越南

GPS:20.851027, 106.687793

电话
传真 +84 225 3240 998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

FLAME GRILL & BAR

享用包含烧烤菜肴、精致海鲜和新鲜花园蔬菜的丰盛自助早餐，开启您的美好假期。我们为您精心制作和呈现丰盛的美食，口味出众，定会给您带来难忘的用餐体验。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  476 评论

TripAdvisor 评级  5.0/5  225 评论

卓越奖 2023

Great hotel

Tripadvisor 评级 5.0/5

vi D 经 TripAdvisor 认证的评论

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

位置好，性价比高，无与伦比的入住体验。

客户意见评级 5.0/5

Yu 情侣住宿 - 所有已确认评论

我爱海防美居酒店。

Dear Mr. Y., Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you again for choosing us and we hope to welcome you back in the future. ‍ Warm Regards, Giang Ha Guest Service Agent.

Quiet stay with a good executive lounge.

Tripadvisor 评级 4.0/5

Shane S 经 TripAdvisor 认证的评论

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

地点便利的一个住宿

客户意见评级 4.5/5

Either S. 单人住宿 - 所有已确认评论

交通很方便、地点适中、位于海防市市中心。

尊敬的 S. YITE： 感谢惠赐有关下榻 Mercure Hai Phong 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Linh Chi Nguyen 賓客體驗經理

A pleasant stay in Hai Phong

Tripadvisor 评级 5.0/5

Hotevad 家庭住宿 - 经 TripAdvisor 认证的评论

Despite the hotel overbooking for our 2 bedroom apartment, we were offered a suite with adjoining room as an alternative which was quite acceptable to us as it included club room access. Upon arrival they wanted to charge us for an extra bed despite the original booking for 5 people. They claimed children would have to share existing beds, but they were 12 and 16. They stated hotel policy is under 12 years despite the original hotel booking website allowing for children uo to 17 years. I reluctantly agreed to pay for extra bed for 3 of our 5 nights. Aside from being frustrated on arrival the rooms were pleasant with nice views of the city. Whilst we did not access the club frequently I was able to grab a glass of wine on occasion and also celebrate the new year (2024) on the rooftop with a nice view of the city fireworks. The hotel is modern and spacious and well located.

Dear Hotevad, Thank you for your recent stay at the Mercure Hai Phong. We are delighted to hear that you have enjoyed your stay with us and able to make use of our comprehensive facilities and convenient location. We are much appreciated your generous understanding about hotel's children policy, and would like to extend our sincere apologies for the confusing information on partner's website. We are working with our partner to correct the information which can be misleading. It is always so pleased to read the comments which guest takes time to highlight our hotel, I will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 165 评论 9.1/10 位置
  • 280 评论 8/10 房间
  • 376 评论 9.4/10 服务
  • 5 评论 5.6/10 上网
  • 146 评论 8.6/10 清洁度
  • 140 评论 9/10 食物
  • 115 评论 6.2/10 舒适度
  • 101 评论 9/10 早餐

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