果阿诺富特水疗度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 1,052 评论

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Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 果阿, 印度

描述

酒店其他优惠

  • 从酒店出发，乘坐免费穿梭车 4 分钟即可到达坎多利姆海滩。靠近巴格海滩和卡朗古特海滩。

  • 前往周六夜市和 Infantaria 只需很短的车程。靠近果阿著名的夜生活场所。

  • 可以参与各种独特活动，比如去看看果阿当地的面包房，逛逛市场，体验徒步旅行等

  • 酒店位置优越，设有大型宴会厅，配备专门的活动团队，可提供独特的主题茶歇。

  • 可以在水疗中心放松身心，也可以使用游泳池、健身房或运动中心，儿童可以在开心乐园度过愉快的时光

我们的客房

酒店位置

果阿诺富特水疗度假酒店

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 果阿
印度

GPS:15.520575, 73.769631

电话
传真 +91 832 711 2425

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

FOOD EXCHANGE

Food Exchange 是一家全天营业的现代化餐厅，设有露天厨房，置身其中可俯瞰一片碧绿的稻田。餐厅设有独立的展示厨房，采用独特方法烹饪多种菜系，客人可以与厨师直接互动。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,052 评论

TripAdvisor 评级  4.5/5  3,710 评论

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024)

Tripadvisor 评级 2.0/5

Himal S 家庭住宿 - 经 TripAdvisor 认证的评论

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024) Rating: ⭐⭐ (2/5) My recent stay at the Novotel Spa and Resort in Candolim, Goa, was far from the relaxing getaway I had anticipated. My family and I encountered a series of disappointments that marred our experience right from the beginning. Accommodation Mismanagement: Despite booking two rooms well in advance with a request for them to be close to each other, we were initially assigned rooms on different floors. This oversight required additional arrangements to rectify, causing an unnecessary inconvenience. Dining Disappointment: Our first meal at the resort's restaurant on April 3 was a frustrating experience. The staff, particularly Shailendra, lacked professionalism in their service. Recommendations for food were not only poorly made but resulted in an excessive wait time exceeding an hour. The situation escalated when Mr. Prasanjit, presumably the manager, approached us with a dismissive inquiry about whether we were "waiting for something," completely oblivious to the delay we were experiencing. Unprofessional Staff: The general attitude of the staff, both at the restaurant and the swimming pool area, was noticeably unprofessional. The conduct and communication skills of the personnel were disappointing. A particularly concerning observation was the apparent discrimination in treatment between Indian and foreign tourists, especially noticeable in how different types of towels were distributed at the pool. Request for Improvement: It is imperative for the management of Novotel to address these issues seriously. The quality of service should not only be a priority at the front desk but should be consistent throughout all areas of the hotel, under the supervision of trained and professional staff. Conclusion: Our stay at Novotel Spa and Resort in Candolim was undermined by a series of service failures and unprofessional conduct by the staff. While the physical amenities of the resort may meet expectations, the quality of service profoundly impacts the overall experience. I hope that the management will take these concerns seriously and implement necessary improvements to better serve their guests in the future.

Nightmare at Novotel

Tripadvisor 评级 1.0/5

Aditi P 经 TripAdvisor 认证的评论

I visited Novotel resort n spa Candolim with my 6 month old baby in April 2024 and I had the worst experience on the last day of my stay.. since I had a flight to catch n overall travel time was 6 hour plus I decided to keep the expressed milk in the hotel deep freezer.. I called the guest service and they sent a very amateur boy to do the course… I specifically mentioned “ es bottle me milk hai esko sidha Rakho milk girna nahi chahea n handled him bottle of 200ml expressed milk n ice packs which was gonna be of use while travelling.. later after few hours when I was about to check out I called the guest service line again to give me back the bottle of milk n the ice pack.. another boy comes n hands me the ice pack n empty milk bottle n when I confronted him asking where’s the milk in the bottle he had no answer to it.. this was my horrible experience at Novotel.. 80% of the staff working there are amateur kids who don’t know how what’s are etiquette, hospitality.. later the manager tell me usko laga milk kharab ho Gaya hai esiliye usne phek Diya.. without tell me they threw all the 200 ml pumped milk.. all the new moms out there would know the pinch of 200ml pumped milk to be thrown away.. I would just say think all the new mom travelling with their infant please think 1000 times before going visiting here don’t know what horrible experience would u get here.. also the Accor group should think before adding these kind of Hotels in their group if they wish to maintain their standards..

Family vacation

Tripadvisor 评级 5.0/5

Resort18229274867 经 TripAdvisor 认证的评论

Overall stay and food is amazing at Novotel. And the best part is the staff is so humble and helpful I would like to thanks staff members Mr Vaibhav, Mr Shailendra, Simran, shubhadra,Mr Sanjib who served best to make our stay wonderful. Best resort I must say.

Family Hotel and lovely staff

Tripadvisor 评级 5.0/5

NorthStar18202866004 经 TripAdvisor 认证的评论

It’s my second time here yet again had a wonderful experience. Lovely property and the staff are their assets. Susan it was really nice to meet again yet again a wonderful experience.food was amazing lovely prestige’ suite rooms for family. Will visit again soon

The best guest assistant Mandavi

Tripadvisor 评级 5.0/5

Discover60699153824 经 TripAdvisor 认证的评论

The staff over there was very helpful specially Mandavi. They were sweet and friendly. They helped to provide us cab at a cheaper rate and also provided free cab to the hospital when we fell sick and had to run to the hospital. They provided food for the baby and helped us in everything.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 435 评论 9.1/10 位置
  • 792 评论 6.7/10 房间
  • 1,450 评论 8.5/10 服务
  • 6 评论 7.1/10 上网
  • 320 评论 8.5/10 早餐
  • 314 评论 8.9/10 游泳池
  • 310 评论 6.1/10 清洁度
  • 120 评论 8.7/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。