Novotel Almaty City Center 4 星

客户意见评级 (ALL 评级) 4.5/5 1,422 评论

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Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4
Dostyk Avenue 104 A, A25D5Y3 阿拉木图, 哈萨克斯坦

描述

酒店其他优惠

  • 地理位置优越，位于阿拉木图市的商务和文化中心。

  • 6 间配备高科技设备的现代化会议室，全酒店均覆盖免费无线网络。

  • 具备国际经验的外籍厨师

  • 大型室内游泳池

  • 健身房全天候开放

我们的客房

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酒店位置

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 阿拉木图
哈萨克斯坦

GPS:43.242166, 76.958027

电话
传真 +7 727 355 3939

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Le RestO

我们的餐厅供应各种国际美食和具有法国风味的本地美食。这是一个环境舒适迷人的场所。您可在夏季露台享用商务午餐或品尝美味鸡尾酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,422 评论

TripAdvisor 评级  4.5/5  130 评论

You can rely on a Novotel to be simple but functional

Tripadvisor 评级 4.0/5

JGR001 经 TripAdvisor 认证的评论

We were satisfied with our Novotel City Center stay in Almaty. It’s a smallish affair with a relatively small lobby – but that’s Novotel for you. The rest of the ground floor is the large bar and further back, the restaurant. The room is usual size, with modern built-in furnishings, with a simple desk, chrome chair, similar chrome sofa, uber-simple coffee table and night stands. We appreciated the adequate number of electrical outlets. Lighting was sufficient. They had the usual ref, safe, electric water kettle, hair dryer. Outside the room was a hot-cold water dispenser as well as a shoe polisher which we also appreciated. The T&B had a unique door feature – the two sides of the T&B door folded outside and flat to the wall; to close the T&B, you pulled the wall doors inward – brilliant! We missed pen and paper pad, there were no art on the walls, and the curtains looked and felt like awful shower curtains. We also missed having a door to the toilet area. Breakfast was great, with a very wide range of food that we only saw in Hyatt Regency at Bishkek. Impressive!

Doesn't meet service standards as expected. Though communication is a problem, the staff needs to be trained & motivated

Tripadvisor 评级 3.0/5

Russelltraveller 经 TripAdvisor 认证的评论

Though the location is good. The service was far below the experience expected from a star hotel. The staff don't even respond when you wish them sometimes. The expectation is that they wish every guest though! The staff needs to be trained and motivated to serve guests properly. Doesn't meet the expectations. it's not value for money. The rooms are too small and highly-priced.

感受一般

客户意见评级 2.5/5

匿名 商务住宿 - 所有已确认评论

1. 没有提供矿泉水 2. 大床是两个小床拼起来的，睡着难受 3. 延期的时候涨价了，没办法只好换个地方

尊敬的 Zhuxiang H.： 十分感谢您花时间告诉我们有关您在 Novotel Almaty City Center 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Novotel，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启

Not for American travelers

Tripadvisor 评级 3.0/5

jcunlimited 商务住宿 - 经 TripAdvisor 认证的评论

Not for North American travelers. Electric outlets only had European styles, very small TV screens with CNN showing sports racing all day, no English news channels, paid $150 per day and I felt as if I stayed in an upscale motel, not a 4 star hotel. The lounge was also very small. Small refrigerator was not cold at all. Breakfast was good. Service was good.

Dear jcunlimited. We would like to thank you for having taken the time to share personal feedback following your stay with us. Electric outlet is as per local standard, however, upon request we are always happy to provide any adapter required. Thank you for having mentioned the good service and breakfast.

5/5 recommend

Tripadvisor 评级 5.0/5

indira o 经 TripAdvisor 认证的评论

I think the hotel was recently renovated. The suite could be nicer but this drawback is easily compensated by other advantages of this hotel: amazing staff, cleanliness, location and other. Stayed here for a couple of weeks with my family.

Dear indirao2024, thank yo so much for having taken the time to review our property. It is always a pleasure to have you as one of our valuable guest and hope to welcome you back soon

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其他网络用户评价我们的酒店

  • 613 评论 9.6/10 位置
  • 575 评论 7/10 房间
  • 783 评论 8.7/10 服务
  • 11 评论 7.6/10 上网
  • 412 评论 8.8/10 早餐
  • 240 评论 8.2/10 清洁度
  • 208 评论 4.7/10 舒适度
  • 195 评论 7.9/10 食物

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