酒店 – 宜必思尚品吉隆坡弗雷泽商业园酒店
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宜必思尚品吉隆坡弗雷泽商业园酒店

4.0/5 根据 4,777 评论
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店未设停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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保证最优惠房价 怎么运行的?
144.00 MYR 非会员房价
144.00 MYR 会员折扣 在预订的时候即可享受会员折扣
0.00P
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 酒店内无线网络
    • 客房内无线网络
    • 无线网络
  • 泊车
    • 公共室外停车场 (付费服务)
    • 公共室内停车场 (付费服务)
    • 有照明的停车场
  • 残疾人士的便利设施
    • 行动不便专用房间
    • 轮椅通道
    • 行动不便专用设施
    • 备残疾人设施的浴室
  • 全禁烟宾馆
  • 使用空调
    • 空调
    • 自动空调控制
    • 手动温度控制
    • 空调
  • KL INTL AIRPORT
  • 接待处全天候开放
  • 洗衣房
    • 干洗/熨烫 (付费服务)
    • 自助洗衣店 (付费服务)
  • 换汇

休闲和活动

  • 健美中心

餐饮

  • 房价含早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
  • 小吃和饮料机

商务服务

  • 2 会议室
查看所有服务

酒店位置

酒店客房

我们的客房温馨现代,配备舒适的床具和实用的浴室,房内设施,应有尽有,保证让您住得舒心。在 24 平方米的宽敞客房中尽情享受。客房拥有令人愉快的氛围和高效舒适的设计,配备 1 张大床和 1 张躺椅、写字台、上网、迷你酒吧、冰箱、液晶电视、保险箱、带淋浴间的独立浴室。

  • 496 间客房
  • 全禁烟宾馆
  • 2 间残疾人士客房
  • 3 间相通客房
  • 室内额外儿童床
  • 婴儿床
    • 空调
    • 室内保险箱
    • 自动空调控制
    • 免费室内矿泉水
    • 220/240 伏交流电
    • 电话
    • 可开窗
    • 婴儿床
    • 手动温度控制
    • 客房内无线网络
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 迷你型冰箱酒柜
    • 咖啡/茶冲泡设施
    • 淋浴
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 语音信箱
    • 接线员唤醒电话
酒店客房设施

酒店餐厅和酒吧

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您的会议和活动

4.0/5 AccorHotels 评级 4,777 评论

宜必思尚品吉隆坡弗雷泽商业园酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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Bert 朋友住宿 - 19/01/2019 经 AccorHotels认证的评论
« 大失所望 »

1.在酒店前台询问后告知:酒店没有任何工作人员能够使用中文。 2.预定的是双子塔景观房,要整个人贴到玻璃最角落才能看到。与前台交涉后告知,只要看到一点,也算景观房。而明明有正对双子塔的房间空着。 3.中午12点左右到达酒店,却需要下午3点才能办理入住,需要等待的时间过久,旅行计划整个被打乱。 4.连续入住3晚,第2晚发现酒店所有床上用品都未更换,包括洗手间的浴巾。提供的一次性洗护用品也未换新,甚至未提供擦手巾等。 5.第3晚时,特别留下便签,要求更换床上用品,依然未更换。致电前台要求更换后,等了有半小时,二次致电才来。洗手间所有用品未换新,未提供擦手巾等。 6.酒店的电视节目过少,仅提供两瓶纯净水,无其它赠饮。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Bocheng Z., Thank you for sharing your feedback. My sincere apologies for the lack of hospitality touch and experience you had did not meet your expectation, especially in terms of housekeeping standards and availability of Chinese-speaking staff. I am sorry that our service remain slow. Your feedback is contrary to the high level of hospitality that we usually provide and comes as a sharp reminder that complacency is not an option. As you may aware, ibis styles brand is a premium economy hotel which is not known for having full bathroom amenities, free flow drinking water and full TV channels. The brand offers simplicity, modern design, comfortable room with adequate basic amenities at an affordable price. I am sorry if any of our members had given you the wrong information. In fact, our hotel is 7km away from Petronas Twin Towers and do not have city view rooms facing it directly. Since early check-in before 2pm is subject to room availability upon your arrival, we would recommend you to book 24/7 Flexi for your next stay that allow you to check-in anytime you wish and check-out 24 hours stay later! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jagdish Pantlia General Manager

Dato A. S. 商务住宿 - 16/01/2019 经 AccorHotels认证的评论
« 闹市中的好酒店 »

此酒店 陆陆续续已经住了好多年也改变了许多东西 继续加油我还会继续再住

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lin Fa s., Thank you for your review. We are delighted that you found our hotel well-maintained and underwent few refurbishment throughout your stay with us. We will serve this as an encouragement as we continue to improve our standard of service. Thank you for your loyalty and we look forward to welcome you back again. Warm Regards, Jagdish Pantlia General Manager

W. 单人住宿 - 06/01/2019 经 AccorHotels认证的评论
« 物有所值 »

酒店位置不是在中心点,不过在酒店邻近有轻铁站,可算蛮方便 柜台服务有礼热心

酒店已对评论作出回复
酒店已对评论作出回复

Dear See Yeow W., Thank you for your review. We are happy to know that you enjoyed our hospitality and found it good value for money. I have taken note of your other points pertaining to your suggestion of installing curtains to avoid splashing water. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards, and we hope that you will give us opportunity to serve you better in the near future. Sincerely Jagdish Pantlia General Manager

匿名 朋友住宿 - 03/01/2019 经 AccorHotels认证的评论

隔音不佳,酒店內部溝通似不緊密 冷氣不冷,需打兩次總機才有人維修 房間整理時不夠仔細,缺浴巾毛巾,打電話給總機後又連續來了兩次送毛巾的 但服務人員態度很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Hsi T., Thank you for your review. We are happy to know that you enjoyed our hospitality. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of the sound insulation, air ventilation and malfunction of air-conditioning. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards, and we hope that you will give us opportunity to serve you better in the near future. Sincerely Jagdish Pantlia General Manager

朱. 朋友住宿 - 07/11/2018 经 AccorHotels认证的评论
« 簡單舒適 »

因為入住時語言不通,隔音上有小小困擾,其他部分都還不錯!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Kuei Fang C., Thank you for your feedback. We are happy to know that you had a pleasant stay with us regardless of the imperfect check-in process and sound-proofing of the room. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards, and we hope that you will give us opportunity to serve you better in the near future. Sincerely Jagdish Pantlia General Manager

O. 家庭住宿 - 05/11/2018 经 AccorHotels认证的评论

每次我的行程都会一个月前预定酒店,因为我们都是一大班来自外坡而带着小孩来参加比赛的,因为有小孩需要互相照顾,我都会要求全部房间安排在同一层楼,很遗憾每次都有几家被逼分开,希望下回可以尽量安排在一起。谢谢

酒店已对评论作出回复
酒店已对评论作出回复

Dear Cheng Bee O., Thank you for sharing your feedback. My sincere apologies for the experience you had did not meet your expectation especially in terms of candle residue and stained linen. Rest assured, these have been shared with concerned department for necessary rectification and improvement to prevent future occurrence. Meanwhile, we have taken note on your request pertaining to the room arrangement for your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jagdish Pantlia General Manager

K. Y. F. C. 单人住宿 - 01/11/2018 经 AccorHotels认证的评论
« 平靜安稳 »

感覺被專重,員工有礼貌,环境蛮美好,價錢頗实際。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Yuen Fong C. K., Thank you for your feedback. We are delighted to know that you enjoyed our hospitality and had a pleasant stay at our hotel. It is always encouraging to learn that guests are satisfied with our hotel and services as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagdish Pantlia General Manager

Tem 单人住宿 - 11/10/2018 经 AccorHotels认证的评论

整潔, Modern, 交通便利, 價格合理

酒店已对评论作出回复
酒店已对评论作出回复

Dear Wai Man N., Thank you for your review. We are glad that you found our hotel a clean and modern place to stay. Happy to read that the location was convenient for you, close to Chan Sow Lin LRT station and places of interest. We will serve this as an encouragement as we continue to improve our standard of service. We look forward to welcome you back again. Warm Regards, Jagdish Pantlia General Manager

Sean 单人住宿 - 08/10/2018 经 AccorHotels认证的评论
« 非常好 »

非常好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Jinlong F., Thank you for the lovely rating of our hotel! We are glad that you spent a good time and enjoyed your stay with us. We will serve this as an encouragement as we continue to improve our standard of service. We look forward to welcome you back again. Warm Regards, Jagdish Pantlia General Manager

Aaron W. 商务住宿 - 23/09/2018 经 AccorHotels认证的评论
« 有几点需要改进 »

基本的都很不错,只是服务的没有那么好,酒店房间的消耗品是需要每天补充的,例如咖啡饼干拖鞋肥皂之类的,可是你们没有做到。还有一点就是你们的设施建身房可以加强,既然已经决定有这个设施,其实你们可以做得更好,里面的器材太少,地方太小,如果可以打通两间酒店房间会更好,增添几样器材,这样酒店的顾客就不需要等候使用。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Zu Ren W., Thank you for sharing your feedback. My sincere apologies for the gym experience you had did not meet your expectation. I greatly appreciate your comments about aspects of the gym room that need updating especially in terms of space and workout facilities. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jagdish Pantlia General Manager

Alex S. 商务住宿 - 16/09/2018 经 AccorHotels认证的评论
« 简单方便舒服酒店 »

坐落在市中心的酒店干净整洁,不会杂七杂八环境,餐厅食物不错。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Lin Fa S., Thank you for the lovely review of our hotel! We are glad that you found our hotel a clean and tidy place to stay and had a wonderful dining experience at our restaurant. We will serve this as an encouragement as we continue to improve our standard of service. We look forward to welcome you back again. Warm Regards, Jagdish Pantlia General Manager

杨. 单人住宿 - 27/08/2018 经 AccorHotels认证的评论
« 服务一直不错,早餐卡变得高大上了。 »

服务很不错,唯一觉得有一点遗憾的是,开发票的时候,公司抬头不能去掉。因为我们公司是华为的合作公司,公司走华为报销流程的时候,这个发票是可以用的,但是走自己公司内部报销流程的时候,这个发票带了华为的抬头,不能用。如果check-out的时候可以开私人的发票,不要华为抬头的那种,那就太好了。但是如果酒店与华为签的合同里面就是这样要求的,那不改也没有事。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Shou Jie Y., We are delighted to know that you enjoyed our hospitality and felt privileged while having your breakfast. It is always encouraging to learn that guests are satisfied with our hotel and services as it is what we strive for every day. Meanwhile we appreciate your understanding on our invoice-billing policy as we strive to continuously improve guest satisfaction all the time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

C. 商务住宿 - 18/08/2018 经 AccorHotels认证的评论
« 不错 »

隔音效果不好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Zhan Hung C., We are delighted to know that you had a pleasant stay with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of sound-proofing. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

Diana K. 朋友住宿 - 13/08/2018 经 AccorHotels认证的评论
« 早餐丰盛 »

条件不错 就是没给我们标间

酒店已对评论作出回复
酒店已对评论作出回复

Dear Nan J., We are happy to know that you enjoyed your breakfast and had a pleasant stay at our hotel. As you may aware, all guests will be assigned to either Standard Queen or Twin room as we do not provide any other room categories. I am sorry if any of our members had given you the wrong information. We hope you had a pleasant trip in Kuala Lumpur. Thank you for staying with us and we look forward to serve you better in your future visits. Sincerely, General Manager

蒋. 家庭住宿 - 08/08/2018 经 AccorHotels认证的评论
« 总体还不错 »

不知道为何,不让车进入到酒店大堂前,卫生间的地面水平度有问题,洗漱台那里的地方总是会积攒一滩水,希望可以提高前台的中文接待能力

酒店已对评论作出回复
酒店已对评论作出回复

Dear Wei J., Thank you for sharing your experience with us. We are happy to hear that you had a satisfying stay with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of bathroom maintenance and chinese-speaking reception staff. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

Chenqiuming 家庭住宿 - 06/08/2018 经 AccorHotels认证的评论
« 温馨的家 »

服务人员专业、热情。有礼貌。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Qiuming C., We are delighted to know that you enjoyed our hospitality and had a pleasant stay at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Aj 家庭住宿 - 27/07/2018 经 AccorHotels认证的评论
« 整体感觉 »

酒店的地理位置不错,check-in很便捷,还有会中文的,挺棒的,如果一定要说不足的话,就是我们住的房间是北向的,虽然有采光,但是有点小异味,其他挺好。还有就是房间的插座有坏的,要注意及时维修。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Longfeng H., Thank you for sharing your experience with us. We are happy to hear that you enjoyed our hospitality and satisfied with the hotel location, even though the faulty power socket. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

朋友住宿 - 22/07/2018 经 AccorHotels认证的评论
« 各方面都不错 »

虽然周边配套设施几乎没有,但是酒店内部设施齐全,早餐很棒!从酒店旁边空着的大楼进去,然后过天桥就是轻轨chan sow lin站,去哪里转车都很方便,吉隆坡不太大,各个景点之间转车都要不了多少时间。不太挑剔的话,我是推荐入住的。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Dan C., We are delighted to know that you enjoyed the breakfast and satisfied with hotel accessibility to main tourist attractions in Kuala Lumpur. It is always encouraging to learn that guests are satisfied with our hotel facilities and services as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Ed C. 朋友住宿 - 09/07/2018 经 AccorHotels认证的评论
« 清洁舒适 »

每一次入住此酒店都让我宾至如归,柜台服务员亲切笑容,环境如以往的舒适、清洁、整齐。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Yoon Keong C., We are delighted to hear that you enjoyed our hospitality and had a pleasant stay with us. It is always our pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Shih C. 朋友住宿 - 30/06/2018 经 AccorHotels认证的评论
« 員工服務有待加強 »

online check in 根本沒有作用,資料都已經online 填寫完畢,check in當天竟然什麼都沒準備好,光是check in就花了快半小時,而且因為我購買有5th 的lucky dip,員工自己竟然不清楚,還要經過我提醒才跟我說抽獎箱的鑰匙找不到,因為很晚了,只好隔天再處理,整體感覺身為Le Club 會員該有的權利以及服務不被重視。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ting Shih C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

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