美居伦敦布鲁姆伯利酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 2,772 评论

美居伦敦布鲁姆伯利酒店 - Image 1
美居伦敦布鲁姆伯利酒店 - Image 2
美居伦敦布鲁姆伯利酒店 - Image 3
美居伦敦布鲁姆伯利酒店 - Image 4
130 134 Southampton Row, WC1B 5AF 伦敦, 英国

描述

酒店其他优惠

  • An ALLSAFE Clifton Environmental certified hotel

  • Full English Breakfast available daily.

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • QR code food service . Food can be eaten in the restaurant, bar or collected and taken to room

我们的客房

酒店位置

美居伦敦布鲁姆伯利酒店

130 134 Southampton Row
WC1B 5AF 伦敦
英国

GPS:51.520798, -0.123307

电话
传真 +44 20 7837 3485

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MERCURE BLOOMSBURY BAR

非合约照片

在休闲酒吧区域，您可以点些饮料和酒吧小吃，也可以只是坐下来阅读或者使用免费无线网络办公。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,772 评论

TripAdvisor 评级  4.0/5  2,827 评论

Do not stay here, Save yourselves the disappointment.

Tripadvisor 评级 1.0/5

Honestasalways80 经 TripAdvisor 认证的评论

I won a competition last year & one of the prizes was a complimentary nights stay at this hotel, I foolishly paid & wasted £181 for the extra night for an extra night to enjoy my time in london with my mum, had I known what a disappointing stay it would be, I wouldn’t have bothered claiming my prize at all and I certainly wouldn’t have made my mum endure such a horrible experience. We arrived at the hotel on the Sunday afternoon, I rang the hotel to get clear directions as I didn’t receive anything from the hotel and we had never been to that area, we didn’t want to waste money on a taxi if it was only a short walk, I couldn’t understand the receptionist & she couldn’t give me clear directions to the hotel. We eventually arrived at the hotel, the lobby was clean & bright, we made our way to the second floor & to be honest I was hoping for a nice room, comfortable and big enough for two people to move around in. Sadly the room we got was awful, it was tiny and it was certainly not big enough for two people and not worth the money, even worse was, we were faced with brick walls and the added unpleasant noise of the hotels heating/cooling units underneath our window. We could not even open the window for any fresh air. The bathroom was cold even with the radiator on and the door shut. We had twin beds and were the most uncomfortable beds we’ve ever slept on, they had toppers on, why we do not know, both beds were a big lumpy lopsided mess, 2 awful nights sleep & a mediocre breakfast in the morning, nice selection of food, all quite hot if up early enough, nothing to get excited about. On one evening outside the hotel my mother fell over on the pavement right outside the restaurant hurting her hands & knees, she was lucky she did not injure herself seriously. Why is there is a stupid bump (which isn’t noticeable especially in the dark) when the rest of this pavement area outside the restaurant is flat? This is dangerous & someone could really injure themselves. We were extremely disappointed that we were not made aware when booking our stay that the hotel bar and restaurant would be closed on both Sunday & Monday nights. It is appalling that this information was not given. Our stay was disappointing, uncomfortable & not worth the money, complete rip off, we wish we could erase from our minds. Do not stay here waste your money or time here, there are far better, more comfortable hotels/b&bs. This hotel will make your soul sore.

Overnight stay

Tripadvisor 评级 4.0/5

100deanh Solo travel - 经 TripAdvisor 认证的评论

One night stay as my granddaughter was in the great Ormond street hospital. Two people on reception which was up a few steps, the lift was small. The room was nice and had tea , coffee , cappuccino and hot chocolate sachets , nice bathroom. Overall comfortable stay. I did not use the bar or the dining room but on passing they looked nice

Overbooked and kicked out

Tripadvisor 评级 1.0/5

junsuzu 经 TripAdvisor 认证的评论

I got kicked out of this hotel on 23rd Feb. 2024 because they allegedly overbooked, even though I’d already paid and had to move to another hotel. (They sent me another Mercury hotel in London.) I’m a platinum member of Accor’s ALL and stay more than 60 nights a year at Accor’s hotels. I had never experienced such a terrible service before. I sent a formal complaint and requested for invoice, but they keep on ignoring. Will never use this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Reception Team

Dissspointing

Tripadvisor 评级 2.0/5

610philipc Couples - 经 TripAdvisor 认证的评论

Having read previous reviews; I concur with many of the points already covered. Firstly and importantly, the staff are friendly charming and helpful. The decor is modern, clean and pleasing. Now for the items that spoilt my stay:- Annoying mechanical motor noise heard constantly in my room impacting the quality of my stay. Lack of a bar open in the hotel - went for a few drinks Sunday night just before 21:00 and all locked up! The above are no conducive to a hotel that I would wish to revisit. A truthful review whereby the staff work hard but let down by matters outside their control.

Disappointing for a Mercure

Tripadvisor 评级 3.0/5

msm3 Couples - 经 TripAdvisor 认证的评论

Having stayed at a number of Accor hotels this one is definitely not to their usual standard. Being branded as a Mercure you expect a certain standard, which this particular hotel did not meet. The heating did not appear to work and an electric radiator was supplied. The bathroom had a huge sink at the expensive of the toilet being difficult to use (it was also not secure on its frame). The bed had a memory mattress and topper, this made it very soft, couple this hard (old) pillows did not make for a brilliant nights sleep. If we had been here for more than one night, I would have asked to be moved. On the plus side, the staff were polite and the room clean, the location is also very good.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure London Bloomsbury Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Magda

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,089 评论 9.7/10 位置
  • 1,820 评论 5.7/10 房间
  • 1,404 评论 8.6/10 服务
  • 48 评论 6.5/10 上网
  • 1,077 评论 4.4/10 舒适度
  • 639 评论 6.9/10 清洁度
  • 579 评论 7.8/10 早餐
  • 272 评论 4.7/10 氛围

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