迪拜市中心索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 3,173 评论

保证最优惠房价
迪拜市中心索菲特酒店 - Image 1
迪拜市中心索菲特酒店 - Image 2
迪拜市中心索菲特酒店 - Image 3
迪拜市中心索菲特酒店 - Image 4
迪拜市中心, 谢赫扎耶德路, 126272 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 唯一一家与迪拜购物中心相连的国际五星级酒店

  • 尊享的中心位置

  • 精致设计，非凡舒适

  • 别致的餐厅和休息室

  • 灵活的活动场地

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

迪拜市中心索菲特酒店

迪拜市中心, 谢赫扎耶德路
126272 迪拜
阿拉伯联合酋长国

GPS:25.200693, 55.269153

电话
传真 +971 4 503 6667

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  3,173 评论

TripAdvisor 评级  4.5/5  7,622 评论

卓越奖 2023

distinct from the most luxurious hotels in the world.

Tripadvisor 评级 5.0/5

amal m 经 TripAdvisor 认证的评论

distinct from the most luxurious hotels in the world. 948313980 I have stayed in the best 5-7 star hotels around the world, but Sofitel Downtown Dubai was distinct from the most luxurious hotels in the world. After arriving to saudi Arabia i found that my son has forgotten his favourite jacket (from George Armani) in the lobby on the day of arrival April 12. I contacted the hotel staff about the jacket, and they found the jacket. Not only that, but the hotel staff made a clear effort within a few days to secure the delivery of the jacket to me from Dubai to Saudi Arabia. Thank you Sofitel Downtown Dubai for the excellent staff which make you distinct among others. Special thanks to: CONCIERGE Sdd Emely.FAITH@sofitel.com I truly appreciate all of the help provided. Dr. Amal Mokeem

What a stay!

Tripadvisor 评级 5.0/5

TheRealDealReviewer1 Couples - 经 TripAdvisor 认证的评论

Absolutely amazing hotel! Extremely close to Dubai mall. Beautiful rooms with stunning views of down tian and Burj Khalifa. Rooftop pool again with views of Burj Khalifa. Very friendly staff. Boujee lobby. Perfect location. 10/10 - highly recommended.

Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing stay with us and that you enjoyed the convenience of our location, the stunning views from your room and the rooftop pool, as well as the friendly service provided by our 'Heartists'. We take great pride in providing a memorable experience for our guests, and we're delighted that you found our hotel to be perfect in every aspect. Your recommendation is the highlight, and we couldn't be happier to receive a 10/10 rating from you. We hope to have the pleasure of welcoming you back to our hotel in the near future for another fantastic stay. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Great support with refund request

Tripadvisor 评级 4.0/5

kine221 经 TripAdvisor 认证的评论

I have stayed here four times and have no complaints. This review is to highlight the support I got from Islam at check-in. I ran into an issue where I had to change my dates and the booking on Expedia did not allow for changes. After a lot of back and forth with their support team I gave up and made another reservation. During check-in, I was assisted by Islam who once he noticed there were two reservations under my name went above and beyond to get me a refund on the now obsolete booking. I am extremely grateful for his help and patience. Thank you

Dear Valued Guest, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you have enjoyed your stays with us and that Islam's exceptional service during your recent visit made a lasting impression. We understand that encountering difficulties with booking changes can be frustrating, and we are glad that Islam was able to assist you efficiently and with such patience. Providing excellent service to our guests is always our top priority, and it's fantastic to hear that Islam went above and beyond to ensure your satisfaction. We will be sure to pass along your kind words to him and the rest of our team. We look forward to welcoming you back for your fifth stay with us. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Lovely hotel and housekeeping service

Tripadvisor 评级 5.0/5

Roy M 经 TripAdvisor 认证的评论

We enjoyed our stay at Sofitel again. This time special thanks to Housekeeping service in the person of Shashi on the 23th floor! Thanks for the warm stay. Because Tripadvisor forces me to write at least 200 signs, I say it again: Thanks for the great stay!

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel and that Shashi was warm and friendly as well provided exceptional service throughout your stay. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Good hotel with great staff

Tripadvisor 评级 5.0/5

Joseph Y 经 TripAdvisor 认证的评论

I would like to express my deepest appreciation for the exceptional kindness and outstanding service that Mr. Kerolos and the reservation team at Sofitel Dubai extended to me during a recent hotel booking. Due to the unexpected heavy rainfall and unsettling situation in Dubai, I found myself in a difficult position with my hotel reservation. However, it was through Mr. Kerolos' commendable efforts that I was granted a free cancellation, ultimately resolving the issue. The dedication and commitment to customer satisfaction displayed by Mr. Kerolos and the team has left a lasting impression on me. It is clear that Sofitel Dubai prioritizes the well-being and satisfaction of its guests, going above and beyond to accommodate their needs, even in challenging circumstances. The positive experience has solidified Sofitel Dubai as my top choice for future visits to the city.

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that Kerolos and our reservation team were able to assist you during a challenging situation with your hotel booking. At Sofitel Dubai Downtown, we prioritize the well-being and satisfaction of our guests, and it's heartening to know that our dedication to customer satisfaction has left a positive impression on you. We understand that unexpected situations can arise, and we are committed to providing exceptional service to ensure that our guests have a comfortable and memorable stay. We appreciate your kind words and are thrilled to be your top choice for future visits to the city. We look forward to welcoming you back to Sofitel Dubai Downtown and exceeding your expectations once again. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,716 评论 9.6/10 位置
  • 2,068 评论 8.7/10 房间
  • 3,226 评论 9.3/10 服务
  • 33 评论 4.6/10 上网
  • 1,008 评论 9.4/10 早餐
  • 882 评论 8.2/10 舒适度
  • 668 评论 9/10 清洁度
  • 625 评论 9.1/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 迪拜 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。