河内拉格尔美居酒店 4 星

客户意见评级 4.4/5 3,024 评论
河内拉格尔美居酒店
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酒店其他优惠

带露台的精致法国和越南啤酒馆餐厅,您可以在这里一睹河内日常生活情境。一天的工作或者步行游览结束之后,喝点上等葡萄酒放松放松,或者在欢乐时光时段畅饮啤酒。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房
  • 干洗/熨烫
  • 精品店/购物
  • 行李员
  • 礼宾服务
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 按需婴儿看护
  • 高尔夫
  • 室外网球场 (周边)
  • 水上游览 (周边)
  • 自行车租赁 (周边)
商务服务
  • 商务中心
  • 提供复印/打印服务

酒店位置

河内拉格尔美居酒店

94 Ly Thuong Kiet Street
Hoan Kiem District
100000
河内
越南

电话: +842439447766

传真: (+84)24/39448317

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • MERCURE HANOI LA GARE :   Hanoi

  • 乘飞机

    NOI BAI AIRPORT 达到 35公里 / 21.75 英里

  • 乘火车

    HANOI 达到 0.2公里 / 0.12 英里

GPS :21.026066, 105.841901

我们的客房

标准间,1 张大床

  • 最多人数: ‌2
  • 面积: 从 20
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

配备 2 张单人床或 1 张大床的标准房

  • 最多人数: ‌2
  • 面积: 从 20
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备大床

  • 最多人数: ‌3
  • 面积: 从 27
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华房,配备 1 张大床和 1 张沙发床

  • 最多人数: ‌3
  • 面积: 从 35
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

酒店餐厅和酒吧

BRASSERIE LE PAVILLION

美食类型: 国际

现代、明亮、时尚的 Brasserie Le Pavillion 餐厅拥有创新的红酒单和精美菜单,提供丰富的越南和国际特色菜。独特的花园区在城市核心营造出一片宁静的绿洲。

午餐

11:00 - 14:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 23:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BRASSERIE LE PAVILLION

Photo non contractuelle / Strictly non binding

在 Brasserie Le Pavillion 酒吧放松身心,这里供应各色鸡尾酒、国际和当地啤酒、高档烈酒,再加上精心挑选的葡萄酒,简直妙不可言。还有各式令人垂涎的小吃。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日


河内拉格尔美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.4/5

3,024 评论

总体感觉不错

客户意见评级 4.4/5

Sancai H. 家庭住宿 - 07/07/2019 经 AccorHotels认证的评论

前台服务员都很热情,帮我代收了快递,然后又帮忙请快递发送到客户那里,特别感谢

Dear H. Sancai, Fabulous to know that you had lovely stay with us. We continuously strive to provide an exceptional experience for all our guests, and we very much enjoyed reading your succinct review that so beautifully summed up all that is best about Mercure Hanoi La Gare. We look forward to host you at our property and thank you for choosing Mercure. Sincerely, Nguyen Thu Thuy (Ms.) Assistant Front Office Manager
客户意见评级 4.4/5

Hua 家庭住宿 - 13/05/2019 经 AccorHotels认证的评论

酒店就在很内老城区,无论是去还剑湖还是巴亭广场都在步行的范围内。酒店前台非常热情,员工友好。在餐厅用了一个晚餐和两个早餐,感受都很不错。房间面积较小,但胜在干净。是在河内观光的好住处。

Dear Hua C., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

服务员态度很好

客户意见评级 4.4/5

H. S. 商务住宿 - 04/05/2019 经 AccorHotels认证的评论

位置比较好,近市区,近火车站,早餐也比较适合,服务员态度也不错

Dear San Cai H., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am very glad to hear you find our hotel location convenience and that our staff was attentive and helpful throughout your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

方便

客户意见评级 4.4/5

L. 商务住宿 - 28/04/2019 经 AccorHotels认证的评论

位于市区的酒店,简洁干净方便,早餐米粉有特色

Dear L., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am very glad to know you found our hotel location convenience and that your enjoyed our breakfast offering as well as the hotel cleanliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

干净,早餐不错,服务一流

客户意见评级 4.4/5

章. 朋友住宿 - 10/04/2019 经 AccorHotels认证的评论

房间不大,但很干净。身处闹市,但还安静。早餐谈不上丰富,但很精致。设施不算最好,服务绝对一流。还会再次入住。

Dear 章., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I am very glad to know you found our hotel cleanliness and your recognition to our service level is truly pleasant. Thank you for sharing your comment in regard of our breakfast as our talent chef works very hard to present you the refine offering. Should you future plan bring you back to Hanoi, we warmly welcome you back to Mercure Hanoi La Gare. Sincerely, Hang Bui (Ms.) Front Office Manager

闹市中的宁静房间

客户意见评级 4.4/5

W. 家庭住宿 - 19/01/2019 经 AccorHotels认证的评论

无论在登记入住或退房都很迅速,服务态度也友善。 房间的隔音很好,不会受到街道的噪音影响。 浴室稍微小了些但总体是不错。 唯一的问题是花洒间的地面有点滑

Dear W., Fabulous to know that you had lovely stay with us. We continuously strive to provide an exceptional experience for all our guests and we very much enjoyed reading your succinct review that so beautifully summed up all that is best about Mercure Hanoi La Gare. We look forward to host you at our property and thank you for choosing Mercure. Sincerely, Hang Bui (Ms.) Front Office Manager

價格平實, 但細部服務仍待改進

客户意见评级 4.4/5

Jerry 朋友住宿 - 03/01/2019 经 AccorHotels认证的评论

1. 位置不錯在老城區, 距離多數市區景點不遠 2. 早餐接待團客, 秩序混亂, 且非常吵雜 3. 房間乾淨舒適, 可惜隔音不佳 4. 空調無暖氣, 剛好遇到河內寒流, 室內也很寒冷 5. 服務人員親切, 多能協助叫車及確認旅行社

Dear JERRY, Thank you for taking the time to tell us about your experience at the Mercure Hanoi la Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hang Bui (Ms.) Front Office Manager

很专业

客户意见评级 4.4/5

Helen P. 商务住宿 - 20/12/2018 经 AccorHotels认证的评论

已经入住多次,每次都很满意,只是房间不大,其它都好。

Dear Helen P., We are delighted to know that you had an enjoyable and memorable stay with Mercure Hanoi La Gare. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments as they will inspire the team to further deliver top quality services. Should your future travels bring you back to Hanoi, we would like to warmly welcome you back to Mercure. Sincerely, Hang Bui (Ms.) Front Office Manager
客户意见评级 4.4/5

Wei Y. 商务住宿 - 05/11/2018 经 AccorHotels认证的评论

服务不错,位置绝佳。

Dear Wei Y., We very much appreciate your comments regarding your stay at the Mercure Hanoi La Gare. It is always a pleasure to receive positive feedback. I am very glad to know you find our hotel location convenience and your compliment to hotel service is truly pleasant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

很滿意

客户意见评级 4.4/5

Ym 朋友住宿 - 29/09/2018 经 AccorHotels认证的评论

很滿意

卫生,干净

客户意见评级 4.4/5

L. Y. 商务住宿 - 14/09/2018 经 AccorHotels认证的评论

房间卫生干净,附近比较冷清。

Dear L. Yingji, Thank you for the great review of Mercure Hanoi La Gare! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hang Bui (Ms.) Front Office Manager

干净,舒服

客户意见评级 4.4/5

匿名 单人住宿 - 08/08/2018 经 AccorHotels认证的评论

隔音效果不太好,没有梳子这点不好。其余感觉不错。 早餐食物种类少了点,但是味道还不错。 前台服务很周到,积极帮助我们找回落下在出租车上的手机。

Dear Ms. G., We very much appreciate your comments regarding your stay at the Mercure Hanoi La Gare. I am glad to know you enjoyed your stay with Mercure and that our staff were helpful and able to assist you finding your lost phone dropped in the taxi. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

温馨服务好

客户意见评级 4.4/5

Baojinzhao 朋友住宿 - 23/06/2018 经 AccorHotels认证的评论

舒适。唯一欠缺的是空间稍小。

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hanoi La Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

地理位置优越

客户意见评级 4.4/5

Z. Z. 家庭住宿 - 07/05/2018 经 AccorHotels认证的评论

前台服务热情,干净整洁。

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. I am very glad to know you found our hotel location convenience and the cleanliness of our hotel. Your recognition of our Front Office staff is extremely pleasant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

關於整體住宿環境以及客戶人員的服務態度

客户意见评级 4.4/5

Takatomo K. 商务住宿 - 02/05/2018 经 AccorHotels认证的评论

房間內部整體有清潔感,客戶人員積極服務親切,不過在硬體設備上,在廁所若有提供免治馬桶(WASHLET)會更進一步貼切,畢竟日本人在日本已習慣使用。 另外有一件事拜託(剛剛有用英文發信給Mrs. Thuy NGUYEN),同住本飯店的成田先生(Mr.Narita)不小心遺失INFORMATION INVOICE。 可否以PDF檔提供INFORMATION INVOICE(包含我)。造成貴服務員麻煩深感抱歉。 也非常感謝您的協助及幫忙 川原 崇群(Takatomo K.) 敬上

Dear K. san, Thank you very much for your great review regarding your stay at the Mercure Hanoi la Gare. It is always a pleasure to receive positive feedback. I am very glad to know you enjoyed our hotel and room facilities as our Housekeeping staff worked very hard to present our guest the most comfort. Your recognition to our staff's helpfulness is truly pleasant as well. Besides, your comment about the wash-let in the toilet has been delivered to management board for our further discussion. We are focusing and appreciating more and more Japanese guests coming to our hotel currently. Kindly be noticed that the information invoice (the final hotel receipt) will be sent to Mr. Narita's email by this afternoon for his information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Bui (Ms.) Front Office Manager

一般的商務型酒店

客户意见评级 4.4/5

Kevin 单人住宿 - 08/04/2018 经 AccorHotels认证的评论

房間小但位置佳.離河內火車站和機場巴士站(NO#86)很近.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Hanoi La Gare. I am glad to hear you find our location convenience as we are just 200 meters away from Rail Station and Bus Station. I am sorry that we could not upgrade your room this stay due to the availability. I do hope that we will have a chance to welcome back and enjoy our room upgrade next stay if possible. Thank you again for sharing your experience and we are looking forward to welcome you back in a near future. Sincerely, Hang Bui (Ms.) Front Office Manager

服務親切,環境優雅,旅館外觀古典

客户意见评级 4.4/5

郭. 商务住宿 - 13/02/2018 经 AccorHotels认证的评论

房間大小適中,惟淋浴間無門,水會濺出到地板,水龍頭太緊,不易控制水量,洗手時易噴濺

Dear Hong Chai K., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare. We continuously strive to provide an exceptional experience for all our guests and we very much enjoyed reading your succinct review in regard of our hotel service and atmospheres. Thank you for sharing your comment about our bathroom and I do apologize for any inconvenience to you. Just to share with you that we have been in-turn replacing the new water tap in the guest room since last quarter of 2017. Thank you again for sharing your experience, and we are looking forward to welcome you back in a not so far future. Sincerely, Hang Bui (Ms.) Front Office Manager

在河內值得推薦的酒店

客户意见评级 4.4/5

C. S. L. 情侣住宿 - 03/10/2017 经 AccorHotels认证的评论

對於前枱櫃位職員給與高度評價

尊敬的 Shuk L. C.: 感谢您对我们酒店的好评! 我们很高兴你喜欢你的住宿。 不过,我们希望从您的意见中获得更多的反馈意见,我们如何改进,让您感觉到与我们保持良好的关系? 我们感谢您花了一些时间查看我们的电子邮件和反馈。 我们希望能够及时见到您,与我们保持良好的关系。 此致 金女士(女士) 助理前台经理

裝潢很好

客户意见评级 4.4/5

L. 商务住宿 - 19/07/2017 经 AccorHotels认证的评论

服務人員很專業,地點很好,房間乾淨。

尊敬的 Wen-Pan L.: 感谢惠赐有关下榻 Mercure Hanoi la Gare 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Quyen Nguyen (Ms.) Front Office Manager cum Marketing & Communication Manager

舒適

客户意见评级 4.4/5

F. Y. Y. 商务住宿 - 04/07/2017 经 AccorHotels认证的评论

方便物有所值

尊敬的 Yau Y. F.: 感谢惠赐有关下榻 Mercure Hanoi la Gare 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Quyen Nguyen (Ms.) Front Office Manager cum Marketing & Communication Manager
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