阿尔布斯坦阿布扎比诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,243 评论

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Airport Road / 29th Street, St / Rabdan St, P.O. Box 95208, 95208 阿布扎比, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 距离迪拜国际机场 20 分钟车程

  • 室外游泳池

  • 私人室内停车场

  • 免费无线网络

  • 水疗中心和健身设施

我们的客房

酒店位置

阿尔布斯坦阿布扎比诺富特酒店

Airport Road / 29th Street, St / Rabdan St, P.O. Box 95208
95208 阿布扎比
阿拉伯联合酋长国

GPS:24.42938, 54.42929

电话
传真 +971 2 501 6333

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,243 评论

TripAdvisor 评级  4.5/5  2,745 评论

Never Again !

Tripadvisor 评级 2.0/5

Preethi C 经 TripAdvisor 认证的评论

Our stay at Novotel Abu Dhabi Al Bustan for two nights left much to be desired. To begin with, there was no assistance provided with our luggage upon arrival. Despite booking two rooms and requesting an early check-in, the staff at the check-in counter appeared inexperienced, resulting in a longer-than-usual process. Only one room key was provided initially, with the promise of the second room being prepared later. Upon returning to the hotel later that evening, we were shocked to find the second room occupied by belongings from another guest—an oversight indicative of carelessness on the part of the staff. Despite bringing the issue to their attention, the compensation offered—a complimentary dinner—was not of interest to us. The rooms themselves were disappointingly basic, with furniture showing signs of neglect such as stains and chipped wood. The breakfast offered was average, and basic amenities such as disposable water bottles were not provided for guests. Ultimately, our experience fell far short of expectations, and we regretted spending money on this property. Its distant location from the city center necessitated lengthy taxi rides of at least 30 minutes to reach any desired destination. We would not recommend this place to others.

Dear preethic, Thank you for being our guests at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us the opportunity to change your impression of Novotel Abu Dhabi Al Bustan or Restaurant should your travels bring you back to Abu Dhabi in the future. Sincerely, Mourad Brahmi General Manager

Pleasant welcoming and stay

Tripadvisor 评级 5.0/5

Rugile G 经 TripAdvisor 认证的评论

Hritika was a great host, thanks for taking care of us and helping get us a nice room :)) Overall - very clear, room service is amazing, got us everything we need in a split second! Facilities have gym, spa and pool which is a delight especially after a long day out in the city.

Dear Rugile G, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your review here. I am delighted to read that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

NOT ADVISABLE HOTEL AT ALL 👎🏻👎🏻👎🏻

Tripadvisor 评级 1.0/5

Nour A 经 TripAdvisor 认证的评论

The check in was very bad the room was not well maintained in term of the facilities, the TV is NOT working, NO Praying mat, NO iron if you need anything you should call at least 5 times to answer the calls or to deliver the request, it’s very bad experience I COULD RATE THIS HOTEL AS ZERO STARTS

Dear azzamn, Thank you for staying with us and for taking the time to share your feedback. I am sorry to hear about your experience and have shared your feedback with our team so we may continue to improve our level of service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you will give us another opportunity to change your impression of Novotel Abu Dhabi Al Bustan when your travels bring you back to Abu Dhabi in the future.

Dissapointing..

Tripadvisor 评级 2.0/5

Joshua M 家庭住宿 - 经 TripAdvisor 认证的评论

Extremely dissapointing…. Breakfast was moderate, hotel staff very unpleasant Furniture in rooms not maintained and chipped . The hotel does not cater to the basic needs of tourists like a disposable carry water bottle to take away , staff don’t even help out with luggage for the guests … hotel is always busy..

Dear Joshua M, Thank you for being our guest at Novotel Abu Dhabi Al Bustan, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As regards 'disposable water to carry", at Accor and Novotel we are deeply committed to our global sustainability efforts; therefore, we have removed the single use plastic from our rooms. This may have been uncomfortable experience on a personal level; however, many of our guests are favouring our efforts in driving sustainable hospitality, and we will continue in that direction. Sincerely, Mourad Brahmi General Manager

Very good hotel

Tripadvisor 评级 5.0/5

Ahmed H 经 TripAdvisor 认证的评论

My frist time expires in novotel al bustan hotel is amazing my stayed and housekeeping service is very nice and clean food is good staff are very friendly and helpful I really appreciate guys your service so I would like to thank housekeeping mr resham and sanam both staff are very professional think you guys keep it up

Dear Ahmed H, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for taking the time to share your experience with us here. I am glad to know that your stay was enjoyable and look forward to welcoming you back again soon. Best regards, Mourad Brahmi General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,357 评论 9/10 位置
  • 3,599 评论 8.2/10 房间
  • 6,311 评论 9.4/10 服务
  • 40 评论 9.5/10 上网
  • 2,298 评论 8.5/10 清洁度
  • 1,060 评论 8.9/10 食物
  • 907 评论 9/10 早餐
  • 823 评论 8.6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。