酒店 – 索菲特金边佛基拉酒店
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索菲特金边佛基拉酒店

4.6/5 根据 2,621 评论
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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205.00 USD 非会员房价
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 酒店内无线网络
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 无线网络
  • 泊车
    • 私人室内停车场
    • 私人室外停车场
    • 私人安全室外停车场
    • 汽车/长途汽车停车场
    • 代客泊车
  • 残疾人士的便利设施
    • 行动不便专用房间
    • 轮椅通道
    • 备残疾人设施的浴室
  • 儿童服务
    • 按需婴儿看护 (付费服务)
    • 3至6岁儿童俱乐部
    • 6至12岁儿童俱乐部
    • 儿童室外运动场
  • 使用空调
    • 空调
    • 手动温度控制
  • 接待处全天候开放
  • 提前入住/延迟退房
    • 提前至上午 8 点登记入住 (付费服务)
    • 延迟至下午 5 点退房 (付费服务)
  • 干洗/熨烫
  • 精品店/购物
    • 换汇 (付费服务)
    • 美容院 (付费服务)
    • 礼品店/报亭 (付费服务)
  • 行李员
  • 礼宾服务

休闲和活动

  • 室外不加热游泳池
  • 健美中心
  • 护理
    • 按摩
    • 桑拿浴
  • 儿童服务
    • 按需婴儿看护 (付费服务)
    • 3至6岁儿童俱乐部
    • 6至12岁儿童俱乐部
    • 儿童室外运动场
  • 网球
    • 硬地网球场
    • 室外网球场
  • 水上游览  (周边)
  • 壁球场

餐饮

  • 早餐
  • 5 餐厅
  • 4 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 24 Hours
    • 营业时间:周末 24 Hours

商务服务

  • 9 会议室
  • 商务中心
    • 配有客服人员的商务中心 (付费服务)
    • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

索菲特金边酒店拥有漂亮的殖民地风格客房,拥有现代高棉格调,抛光硬木地板,配备极美的索菲特 Mybed 寝具、高科技即插即用电子设施、电视和音响设备,可让您享受舒适宜人的住宿体验。

  • 201 间客房
  • 129 间禁烟客房
  • 1 间残疾人士客房
  • 34 间相通客房
  • 室内额外儿童床
  • 室内额外成人床
  • 婴儿床
    • 空调
    • 开房服务
    • 室内保险箱
    • 室内数据端口
    • 紧急出口地图
    • 免费室内矿泉水
    • 32英寸宽的浴室门
    • SPA水浴/极可意浴缸
    • 220/240 伏交流电
    • 可开窗
    • 直拨电话
    • 浴室电话
    • 室内收音机
    • 浴室收音机
    • 远程控制电视
    • 带录像机的电视
    • 手动温度控制
    • 客房内无线网络
    • 室内子母机电话
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 电话
    • 婴儿床
    • 高速传输线
    • 室内熨斗
    • 室内微波炉
    • 全套厨房设施
    • RJ 11接口
    • RJ 45接口
    • 咖啡/茶冲泡设施
    • 迷你型冰箱酒柜
    • 浴缸
    • 淋浴
    • 卫生间
    • 化妆镜/放大镜
    • 浴室备有吹风机
    • 极可意水流按摩浴缸
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 闹钟
    • 语音信箱
    • 接线员唤醒电话
    • 电话上的提醒信息
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有酒吧
查看酒店所有餐厅和酒吧

您的会议和活动

4.6/5 AccorHotels 评级 2,621 评论

索菲特金边佛基拉酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
匿名 商务住宿 - 13/10/2018 经 AccorHotels认证的评论
« 舒適 »

服務良好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra, It is our pleasure to hear that you had an enjoyable experience during your stay with us. Thank you so much for your nice evaluation. At Sofitel Phnom Penh Phokeethra, we pride ourselves with top-notch services as guest satisfaction is of utmost importance. Not only we aim to ensure that guest are touched by our heartfelt services, but we strive hard to make guests feel relaxed and comfortable during their stay with us. We look forward to welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Chou 朋友住宿 - 09/10/2018 经 AccorHotels认证的评论
« 整体舒适,但有瑕疵,详见下文 »

整体放松舒适,十一期间入住两次体验不错,但有个问题:最后一天早餐后,我在一楼上洗手间,此时我听到女洗手间的门响两次,有人开门后进入里面一个小门,马上响起男人的声音,我特别害怕然后赶快出门,居然有个男士拿着拖把在我后面出来,请问女洗手间为什么会有男服务员?!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Chou, Welcome back to Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your feedback during your stay at Sofitel Phnom Penh Phokeethra, We are glad to read that your overall experience met your expectation. On the other hand, we are sincerely apologize for the unfortunate event you experienced in the restroom. Rest assured that proper training was conducted to prevent such event from recurrence. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Stella 商务住宿 - 28/09/2018 经 AccorHotels认证的评论
« 有賓至如歸感覺 »

房間舒適,但拖鞋有點黄,感覺不潔淨

酒店已对评论作出回复
酒店已对评论作出回复

Dear Stella, Warmest greetings from Sofitel Phnom Penh Phokeethra, We are glad to read that we were able to create a comfortable experience for you during your stay with us. Your comment on the slipper provided in the hotel room has been carefully noted. Rest assured that proper action has been implemented for the improvement. Once again thank you for your kind support and we hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Catherine F. 商务住宿 - 23/09/2018 经 AccorHotels认证的评论

環境舒適,員工有禮。

酒店已对评论作出回复
酒店已对评论作出回复

Dear C.F, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking your time to share us your nice evaluation. At Sofitel Hotels and Resorts, we as a luxury brand pride ourselves on exceptional performance on all aspects, and it is fabulous to hear that our room functionalities and our outstanding service exceeded your expectations. We hope to have the pleasure of serving you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Yanjiani 商务住宿 - 16/09/2018 经 AccorHotels认证的评论
« 十分满意 »

非常满意,帮忙调整了预定时间,办理各项事务都十分快捷,很好的体验

酒店已对评论作出回复
酒店已对评论作出回复

Dear YANJIANI, Greetings from Sofitel Phnom Penh Phokeethra, It is lovely to hear that you had an enjoyable experience during your stay with us. Thank you so much for your nice evaluation. At Sofitel Phnom Penh Phokeethra, we pride ourselves with top-notch services as guest satisfaction is our utmost importance. Not only we aim to ensure that guests are touched by our heartfelt services, but we strive hard to make guests feel relax and comfortable during their stay with us. We look forward to welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

C. Y. S. 朋友住宿 - 03/09/2018 经 AccorHotels认证的评论
« 贴心温馨到位的服务 »

最初本人通过Ctrip定的是 22号到26 号4个晚上,后来我发现我要去的吴哥窟里金边还要5个小时的车程,所以只能改变行程,只在 金边住 22号 一个晚上,可是经过Ctrip和酒店协商均被拒绝退款。 后来我给你们写邮件要求帮忙协调,你们很快就回复我说可以安排。 当我到达酒店的时候,你们的同事很热情的接待,并让我放心有关退款的事宜。 本人很感谢你们的协助,这是一次很人性化和贴心的服务。索菲特是我的第一选择。

酒店已对评论作出回复
酒店已对评论作出回复

Dear C.S, Greetings from Sofitel Phnom Penh Phokeethra, We are grateful to you for informing us about your experience during your stay with us. It is delightful to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our Heartists regarding to the refund are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

郑. 商务住宿 - 02/09/2018 经 AccorHotels认证的评论
« 员工友好,服务贴心,客房干净舒适! »

喜欢酒店的私密感!对酒店的服务总体满意,酒店的设施也一应俱全,也喜欢酒店宽敞、是理想的度假及商务酒店!比国内的索菲特酒店更有特色!如果价格对会员再优惠一点就更满意了。

酒店已对评论作出回复
酒店已对评论作出回复

Dear 郑., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for choosing us as your accommodation choice during your recent visit to Phnom Penh. We are delighted to receive a kind compliment from you and to hear that you had a comfortable stay at our hotel as well as satisfied with hospitality and facilities. We duly noted your remark on the discount of food and beverage consumption at our restaurant outlets. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

James H. 商务住宿 - 18/08/2018 经 AccorHotels认证的评论
« 賓至如歸 »

賓至如歸,有家的感覺,房間的地板稍微老舊。

酒店已对评论作出回复
酒店已对评论作出回复

Dear James H., Greetings from Sofitel Phnom Penh Phokeethra, We would like to express our gratitude to you for your kind review. Our ambassador will be pleased to hear such a good feedback from you. As a luxury hotel, Sofitel Phnom Penh Phokeethra offers only top-notch quality in all aspects; we are happy to hear that our property is like a second home to you. Your remark on the room floor has been carefully noted. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We thank you for your support and hope we will have the pleasure of serving you again soon Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Albert L. 商务住宿 - 14/08/2018 经 AccorHotels认证的评论
« 一流設施・二流服務 »

入住時没有中文服務員、我覚得我的意願没有辦法伝達清楚、所以對飯店安排的房間不是很満意。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Albert L., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your experience during your recent stay at Sofitel Phnom Penh Phokeethra. We were very sorry to read that you were inadvertently assigned to a room which was not your preference. We will take action to prevent such incident from happening again. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

胡. 商务住宿 - 16/07/2018 经 AccorHotels认证的评论
« 很好 »

很舒适

酒店已对评论作出回复
酒店已对评论作出回复

Dear 胡., Greetings from Sofitel Phnom Penh Phokeethra, We would like to express our sincere gratitude to you for your support and for your full score evaluation on our hospitality and facilities. We are glad to learn that your experience at Sofitel Phnom Penh Phokeethra was a comfortable one. It was our pleasure to be at your service and we look forward to welcoming you back soon at Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Sophia 商务住宿 - 16/06/2018 经 AccorHotels认证的评论
« 輕鬆 愉快 »

跟以往一樣讓人輕鬆入住 在緊湊會議後感到放鬆

酒店已对评论作出回复
酒店已对评论作出回复

Dear Sophia, Greetings from Sofitel Phnom Penh Phokeethra, We are glad that we were able to provide you a comfortable stay during your recent visit at Sofitel Phnom Penh Phokeethra. Thank you so much for sharing your comments. We hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

T. F. 商务住宿 - 11/06/2018 经 AccorHotels认证的评论
« 能让你放松享受的地方 »

酒店位置虽然离市中心有一段距离,但它隔壁就是一家金边最大的高档商业中心,购物、餐饮齐全,非常方便。酒店设施齐全,环境非常好,安静。可以说是我在金边最喜欢的酒店了。

酒店已对评论作出回复
酒店已对评论作出回复

Dear T. F., Warmest greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure to learn that you had a relaxing and enjoyable experience during your stay at Sofitel Phnom Penh Phokeethra. It is lovely to know you are satisfied with our hotel and its services and were able to make use of our facilities and try our culinary offerings as well. We thank you very much for your patronage and look forward to having you back with us at Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Kam 商务住宿 - 22/05/2018 经 AccorHotels认证的评论
« 舒適清幽 »

環境很好,服務稱心。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Kam, Greetings from Sofitel Phnom Penh Phokeethra, Thank you S. much for your full score review. We are very glad to learn that you are satisfied with our hotel environment and facilities. Indeed, our property is also truly a hidden mansion surrounded by green piece of land which is a very best place to relax in a peaceful environment after a long day of meetings or sightseeing around Phnom Penh City. Our ambassadors would be pleased to hear such a nice review from you on their professional service. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Jc 商务住宿 - 28/03/2018 经 AccorHotels认证的评论
« 不错 »

在当地算是最好的酒店, 只是有一次透过旅行社订,结果出现overbooking的情况。

酒店已对评论作出回复
酒店已对评论作出回复

Dear JC, Warmest greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for your kind review and we would like to express our sincere appreciation to you for choosing us as your accommodation choice during your recent visit in Phnom Penh. We duly note your comment in regard with the reservation. On your next return, we strongly recommend you to make reservation directly to our hotel because while third-party and online travel agent bookings may not earn points, points may be earned through direct booking on our AccorHotels website, app, and several other options. You may find our detailed programme conditions and other related information via the AccorHotels website at: https://www.accorhotels.com/gb/leclub/earn/earn-points.shtml. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

G. 商务住宿 - 27/03/2018 经 AccorHotels认证的评论
« 非常好的入住体验 »

床的size非常的大,超出想象,非常满意

酒店已对评论作出回复
酒店已对评论作出回复

Dear G., Warmest greeting from Sofitel Phnom Penh Phokeethra, It is with pleasure to read that you had a wonderful experience during your stay with us. We are delighted to learn that you are very satisfied with our hotel room functionalities. In order to provide our guests with the best possible sleep, we do not only offer a very comfortable bed, but we also provide variety of different pillows especially our signature MyBed which is used by Sofitels around the world. We are also able to adjust the bedding to make it softer or more firm, depending on particular preferences. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

刘. 家庭住宿 - 07/03/2018 经 AccorHotels认证的评论
« 空间床品都很舒服 »

特别喜欢床上用品,床垫很舒服。公共空间和房间内空间布置简洁大器,让人愉悦。不过没在酒店吃饭,所以没法评价餐饮了。

酒店已对评论作出回复
酒店已对评论作出回复

尊敬的刘: 感谢惠赐有关入住金边索菲特佛基拉饭店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信您的反应,将给我们所有的员工带来莫大的鼓舞。 我们真诚地期待您的下一次光临,并愿您拥有同样愉快精彩的体验。 谨启 Charles-Henri Chevet General Manager 总经理 Sofitel Phnom Penh Phokeethra 金边索菲特佛基拉酒店

于. 商务住宿 - 14/02/2018 经 AccorHotels认证的评论
« 超预期的经历 »

环境优美,服务一流,舒适舒心

酒店已对评论作出回复
酒店已对评论作出回复

尊敬的于先生, 感谢惠赐有关入住金边索菲特佛基拉饭店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信您的反应,将给我们所有的员工带来莫大的鼓舞。 我们真诚地期待您的下一次光临,并愿您拥有同样愉快精彩的体验。 谨启 Charles-Henri Chevet General Manager 总经理 Sofitel Phnom Penh Phokeethra 金边索菲特佛基拉酒店

Chengbowei 情侣住宿 - 13/02/2018 经 AccorHotels认证的评论
« 略有缺憾 »

多次入住金边索菲特酒店,对酒店的服务,氛围,房间配置,配套设施都非常满意。本次尝试入住套房,却有两点让我不太满意的地方。1. 作为更高级的套房却没有提供豪华房都有附设的独立阳台。2. 浴室内虽然开辟了独立的景观沐浴区,但是浴缸的大小却与普通房间并无二致。鉴于两个减分项,下次入住可能还是会选择豪华房。

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尊敬的Cheng您好, 感谢惠赐有关入住金边索菲特佛基拉饭店的宝贵意见以及您对我们一直以来的支持。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信您的反应,将给我们所有的员工带来莫大的鼓舞。高级房确实是我们酒店当中唯一带有阳台的房型,然而我们的行政套房除了给客人提供更宽敞的住店体验之外,有别于其他一般房型,行政套房也配置了更为宽大的按摩浴缸。所有入住行政套房的客人都自动配备我们位于12楼层的行政走廊行使权,除了可在此享用早餐,丰富的下午茶茶点以及傍晚6至8点的欢乐时光 —让您可以在品尝美酒的同时享受金边美景之外,我们还提供客人们享有一个小时位于12楼层的免费会议室服务。为此,我们很遗憾的得知您此次入住行政套房的体验并未达到您的期望标准。 非常感谢您一直以来的支持,我们真诚地期待您的下一次光临,并愿您拥有同样愉快精彩的体验。 谨启 Charles-Henri Chevet General Manager 总经理 Sofitel Phnom Penh Phokeethra 金边索菲特佛基拉酒店

C. H. 商务住宿 - 02/02/2018 经 AccorHotels认证的评论

親切舒適

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尊敬的CHEN H.: 感謝惠賜有關入住金邊索菲特佛基拉饭店的寶貴意見。聽到您對我們工作的肯定,十分開心。 我會將您的意見與我們的團隊一起分享。一直以來,我們堅持不懈地提升服務質量,我相信您的反應,將給我們所有的員工帶來莫大的鼓舞。 我們真誠地期待您的下一次光臨,並願您擁有同樣愉快精彩的體驗。 謹啟 Charles-Henri Chevet General Manager 總經理 Sofitel Phnom Penh Phokeethra 金边索菲特佛基拉酒店

Anita 朋友住宿 - 05/01/2018 经 AccorHotels认证的评论
« 清新舒適 »

住宿環境乾淨且舒適,服務人員親切,有回到家的感覺! 早餐樣式豐盛並美味 值得再次入住!

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尊敬的Anita : 感谢惠赐有关入住金边索菲特佛基拉饭店的宝贵意见! 我们非常开心听到您对我们工作上的肯定,并会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信您的反应,将给我们所有的员工带来莫大的鼓舞。 我们真诚地期待您的下一次光临,并愿您拥有同样愉快精彩的体验。 谨启 Charles-Henri Chevet General Manager 总经理 Sofitel Phnom Penh Phokeethra 金边索菲特佛基拉酒店

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