瓜鲁雅捷魁提玛索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 4,223 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 周六在餐厅享用 feijoada,可以欣赏 Mar Casado 岛景色

  • 酒吧区在现代精致的环境中举办欢乐时光活动

  • 停车场拥有 500 个停车位和代客泊车服务

  • 酒店位于瓜鲁雅,设有泳池吧区,可欣赏伯南布哥海滩景色

  • 6000 平方米的大型室内和室外会议中心

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酒店位置

瓜鲁雅捷魁提玛索菲特酒店

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 瓜鲁雅
巴西

GPS:-23.96895, -46.18655

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  4,223 评论

TripAdvisor 评级  4.5/5  3,075 评论

卓越奖 2023

酒店环境不错。环境也很舒适。

客户意见评级 4.0/5

Lili D. 家庭住宿 - 所有已确认评论

酒店环境很好。位置不错一出去就有海滩。还有儿童玩具房,客人饮用的水也没有。问工作人员叫我们自己去厨房拿。打开冰箱都已经发霉发臭。餐饮各方面都比较满意。到时候打电话给客服人员要求送水跟饮料过来。打了两次才给我送。而且态度不是很好,发信息到酒店WhatsApp 咨询事情也不回复。服务态度一般。有待改进。

Dear Lili D., Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá Resort & SPA by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcia Miranda Hotel Manager Hotel Jequitimar Guarujá

食物简单

客户意见评级 3.0/5

匿名 家庭住宿 - 所有已确认评论

食物不符合五星级的标准

Dear Hongxin W., Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At out Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Bad experience

Tripadvisor 评级 2.0/5

Mariana P 家庭住宿 - 经 TripAdvisor 认证的评论

Pros: The hotel is beautiful, at the beach, super nice staff. Very good breakfast. Decent food but not a lot of variety. Cons: Super loud music at the pool! There are a lot of conventions at the hotel , that said there were people talking and making loud noises in the walkway until 4am!!! Bedside that they were making repairs at the apartment in front of us at 11 pm! I really don’t know if I would be back.

Dear Mrs Mariana, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, please rest assured that we will dedicate ourselves to improve our services. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Both for business and pleasure, I will keep coming back again and again!!!

Tripadvisor 评级 5.0/5

Gerry S 经 TripAdvisor 认证的评论

This was my second time here in two months. While the entire staff is always as kind and helpful as can be, Wellington has now on both of my week long trips given me service beyond compare. As I let him know, much like last time, I'll be back in just a few weeks and I will come say hi to my new friend! I've come to realize that it's simply just the Brazilian way. ❤️ 🇧🇷 And it's 😍 beautiful!!

Dear Guest, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

A visit to remember!

Tripadvisor 评级 5.0/5

georgial876 商务住宿 - 经 TripAdvisor 认证的评论

Hanging in the lobby every night, when Wellington can remember my drink exactly the way I like it, I had to do this review. On top of this, the hotel is very beautiful with awesome service. Did I say the view was beautiful and I was only steps away from the beach! The moonlight on the water is breathtaking!

Dear Georgia, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

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其他网络用户评价我们的酒店

  • 309 评论 9.3/10 位置
  • 772 评论 7.4/10 房间
  • 1,565 评论 8.1/10 服务
  • 15 评论 2.5/10 上网
  • 966 评论 7.3/10 食物
  • 493 评论 6.8/10 设施
  • 322 评论 7.5/10 清洁度
  • 241 评论 5.9/10 游泳池

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