诺富特吉隆坡市中心酒店 4 星

客户意见评级 3.8/5 4,129 评论
诺富特吉隆坡市中心酒店
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酒店其他优惠

  • 步行片刻即可抵达吉隆坡会议中心

  • 水疗中心设有按摩室和护理室

  • 室外泳池和内部虚拟 (Virtual) 高尔夫俱乐部

  • 选定客房提供免费无线网络

  • 免费市中心停车设施

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 延迟至下午 5 点退房付费服务
  • 干洗/熨烫
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室外不加热游泳池
  • 健美中心
  • 按摩
  • 高尔夫球练习设施 (周边)
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 6 会议室

酒店位置

诺富特吉隆坡市中心酒店

2 Jalan Kia Peng
50450
吉隆坡
马来西亚

电话: +60321470888

传真: (+60)3/21470820

联系电子邮件

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • TRANSIT :   Raja Chulan

  • KLIA EXPRESS :   MONORAIL RAJA CHULAN

  • 乘飞机

    AIRPORT 达到 60公里 / 37.28 英里

  • 乘飞机

    KUALA LUMPUR 达到 60公里 / 37 英里

  • 乘汽车

    KLCC EXIT 达到 0.5公里 / 0.31 英里

  • 乘火车

    KL SENTRAL 达到 7公里 / 4.35 英里

GPS :3.151229, 101.71252

我们的客房

诺富特客房空间宽敞、设计现代、功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

高级房,配备两张单人床

  • 最多人数: 3
  • 面积: 从 28
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

高级房,配备特大床

  • 最多人数: 3
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

豪华房,配备 2 张单人床

  • 最多人数: 3
  • 面积: 从 28
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 办公桌

豪华房,配备 1 张特大床

  • 最多人数: 3
  • 面积: 从 28
  • 办公桌

普通套房,配备 1 张特大床

  • 最多人数: 4
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

酒店餐厅和酒吧

THE SQUARE

美食类型: 国际

The Square is an interactive cooking experience combined with a buffet featuring both Asian and international cuisine. The restaurant has a modern, stylish atmosphere and diners can interact with the chef to customise their meals.

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

SPIRAL LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

在轻松时尚的氛围中供应各种鸡尾酒和饮料

日间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚间

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:232 平方米

  • 最大容量:250 个人

  • 最大宴会容量:150 个人

了解更多信息


诺富特吉隆坡市中心酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 3.8/5

4,129 评论

客户意见评级 3.8/5

马. 家庭住宿 - 18/10/2019 雅高酒店已确认评论

1、我们9月28日第一次入住时洗浴条件不好,热水来得慢而且卫浴不好使用; 2、10月7日第二次入住2106号房感觉比较满意,房间内的设施比较好。

感受不佳

客户意见评级 3.8/5

Doreenwen 商务住宿 - 15/10/2019 雅高酒店已确认评论

Room service dinner品質有待改進,牛排肉品品質很差,根本無法入口。義大利麵也幾乎像是微波食品一般,不像是4星酒店該出現的品質。 酒吧的白酒品質也不好,整體住房體驗不是很好!

Dear Yu Hsuan W., Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations with your overall stay and F&B experience; please allow me to express my sincerest apologies. We want you to know that your comfort and satisfaction is our priority and that major renovations are on-going until June 2020. This will include completely new food and beverage outlets, Gourmet Bar at lobby level and Food Exchange at level 1 which will boast exciting menus for your utmost satisfaction. Despite your rating this time we hope you will give us another chance and check into our new room in the near future as we sincerely look forward to serving you again. Sincerely, Novotel Kuala Lumpur City Centre

員工很親切友善

客户意见评级 3.8/5

Terry 单人住宿 - 06/10/2019 雅高酒店已确认评论

在入住這段時間,各方面也很好。 除了早上無熱水供淋浴及晚上熱水供應也不足。 冷氣太凍,就算關閉了也很凍。 除以上兩種情況,其他也很好。

客户意见评级 3.8/5

Fisher 商务住宿 - 17/09/2019 雅高酒店已确认评论

无可挑剔

很好的入住体验 物有所值

客户意见评级 3.8/5

184 商务住宿 - 19/07/2019 雅高酒店已确认评论

物超所值,赞can很不错,空间也比较大,大厅里面香水味道有点浓烈。谢谢Ali前台帮助我拿行李 服务很周到

Dear Chuande G., thank you so much for your support and excellent review. I have shared this with the bellhop team members who almost always receive glowing reviews for their super friendly service. Hope to see you again. Sincerely, Goh Ching Sing Marcom / Guest Experience Manager Novotel Hotel Kuala Lumpur

地點方便

客户意见评级 3.8/5

Charlie L. 商务住宿 - 25/05/2019 雅高酒店已确认评论

這已經是第八次來這住了,對於辦公務的人來說非常方便,但設施有點偏舊,跟有時候會洗澡水壓太小或太大,還有浴室的排氣不行,但服務人員的態度都非常好,不太在意設備的人,很適合住這。

Dear Baoyun Y., Thanks for the review, we certainly understand your concern and thank you for your constructive suggestion for our further improvement. Nonetheless it is our pleasure to be able to serve you again and do visit us after renovations for a better stay. Sincerely, Goh Ching Sing Marcom / Guest Experience Manager Novotel Hotel Kuala Lumpur

除了位置及品牌没有可以说好的

客户意见评级 3.8/5

商务住宿 - 06/05/2019 雅高酒店已确认评论

酒店位置比较便利,靠近机场快线。房间一般,也没有那么糟糕。升级房型除了楼层,应该没有变化,没有行政酒廊,欢乐时光没有什么吃的。服务人员的热情,关注度没有感觉到。总体感觉一般

Dear Biao L., We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I have shared this with the team for their immediate improvement. We trust you will give us another opportunity to gain your loyalty back to better take care of you, especially after renovations next year. Sincerely, Goh Ching Sing Marcom / Guest Experience Manager Novotel Hotel Kuala Lumpur

地理位置優越

客户意见评级 3.8/5

Wilson 朋友住宿 - 15/02/2019 雅高酒店已确认评论

很好的位置方便shopping

Dear Ka Wing K., Thanks for your review and support, and we hope you will return stay again after renovations complete next year in 2020. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

还行

客户意见评级 3.8/5

Erix 家庭住宿 - 13/02/2019 雅高酒店已确认评论

工作人员很热心,房间插座不太好用,有几个都是松的

Thank you Erix and we hope to see you again. Regards Goh CS Guest Experience Manager
客户意见评级 3.8/5

龙. 商务住宿 - 04/01/2019 雅高酒店已确认评论

服务很好

Dear Fei L., Thanks for your review and support, and we hope you will return stay again after renovations this June 2019. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

設備,位置都滿意,員工缺熱情

客户意见评级 3.8/5

Kenneth 商务住宿 - 10/12/2018 雅高酒店已确认评论

位於中心,交通方便。 酒店設備有點舊,但是維護很好。 員工缺乏熱情,特別是Reception

Dear Wei Chen, Thank you for taking time to write us your feedback in detail. Please accept our sincere apology for the service you experience, rest assured I have shared this with the manager for her action. Please let us know when you will be back and let us take care of you after renovations this June 2019. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

专业水准下降,卫生情况令人担扰

客户意见评级 3.8/5

金. 单人住宿 - 09/10/2018 雅高酒店已确认评论

专业水准下降,卫生情况令人担扰

Dear Hemeng J., Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured I have shared your review with the Operations team in our meeting on issues with Housekeeping and access card. We want you to know that your comfort and well-being is our priority hence your review is concerning and alarming to us all. On another note, we would like to take this opportunity to inform you that we will soon begin room renovations and that we look forward to a new and exciting beginning. As such it would be our utmost honor to welcome you back next year for a greater experience at Novotel Hotel Kuala Lumpur. Thank you again for your support and kind understanding. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

住宿感覺娘差

客户意见评级 3.8/5

L. 单人住宿 - 23/09/2018 雅高酒店已确认评论

我住宿五天四晚,有三個晚上的冲涼花灑只提供微暖的水,向職員反映,也沒有改善。 wifi 接收差,上到網頁 第四晚向前枱職員請求第五天延遲退房,職員表示可以。到第五天吃完早餐後,再到前枱確認一下,但前枱職員表示沒有有關要求!

Dear Sui Wa L., Thank you for taking the time to tell us about your experience at the Novotel Hotel Kuala Lumpur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We recognize that sound proofing and bathroom fixtures are very dated and due for immediate renovations, which is something we will be doing this November. We are excited to see the finished product and would like to invite you to return after renovations complete by next year. I hope our effort will be able to impress you by giving you a brand new hotel stay experience. Thank you once again for your patronage we really appreciate your loyalty. Please let us know when you will be back and let us take care of you. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

舒適 安靜

客户意见评级 3.8/5

Justin Y. 商务住宿 - 17/09/2018 雅高酒店已确认评论

來到酒店感覺親切,地點鬧區中的寧靜,房間擺設有家的感覺

Dear Chih-Chun Y., Thank you we really appreciate your support and hope you will pay us a visit after we renovate our guest rooms next year! Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

服务周到,环境好

客户意见评级 3.8/5

Heli 商务住宿 - 11/09/2018 雅高酒店已确认评论

一共住了4晚,总体来说很不错的,在市中心,离周边有名的地标很近,吃饭交通都很方便

Dear Li H., Thanks for writing to us, we really appreciate your support and hope you will pay us a visit after we renovate our guest rooms next year! Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

交通便捷

客户意见评级 3.8/5

Jamminchan 家庭住宿 - 17/08/2018 雅高酒店已确认评论

服务态度一流,酒店环境舒适,房间整洁。地理位置优越,景点、购物以及美食街。

Dear Jing Wen C., thank you so much for your loyalty and support, my team and I look forward to serving you again in Novotel KL City Centre! Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre
客户意见评级 3.8/5

P. J. J. 商务住宿 - 27/07/2018 雅高酒店已确认评论

好,健身房设备相比不错,地理位置优越,离KLCC有走廊。就是泳池太小,

Dear Jianjin P., Thank you for your feedback, it is important to us. I wish your experience had been better. Despite this we hope you will visit us again once we have renovated the rooms, restaurant outlets and guest elevators. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

设施陈旧

客户意见评级 3.8/5

S. Y. 情侣住宿 - 11/06/2018 雅高酒店已确认评论

冲凉下水已严重堵塞

Dear y. S., Thank you for your feedback, it is important to us. I'm sorry to hear about your stay; I wish your experience had been better. Despite this we hope you will visit us again once we have renovated the rooms, restaurant outlets by next year. We hope you will return visit for a more enjoyable stay. Sincerely, Goh Ching Sing Guest Experience Manager Novotel Hotel Kuala Lumpur

所有酒店服务员非常亲切 非常棒的服务态度。

客户意见评级 3.8/5

Dato’ S. L. F. Z. F. 商务住宿 - 12/05/2018 雅高酒店已确认评论

所有酒店服务员非常亲切 非常棒的服务态度。

Dear DATO' SRI LOUIS F. ZIH F, Thank you for your feedback regarding your stay and we appreciate your time sharing them with us. It is always a pleasure to receive positive feedback such as yours and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do agree with you, we have excellent staffs who always try to give our best service to our guests and a perfect location. Look forward to welcome you back again. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

设施太陈旧,除了地理位置好剩下都不满意

客户意见评级 3.8/5

Grace 家庭住宿 - 06/05/2018 雅高酒店已确认评论

设施陈旧地毯脏,房间里很重的味道,被子两面床单裹着很难受,大床是两张单人床拼的中间睡在缝上,而且床很硬。早餐厅苍蝇飞来飞去,地板黏糊糊。室内空调也不是很凉爽。不会推荐给别人,自己也不会再住

Dear Grace, Thank you for your feedback regarding your stay and we appreciate your time sharing them with us. I am sorry that your experience did not meet your expectations. While we wish you had a better experience, it is feedback like this which will improve us further. Please do accept our sincere apology for the room and breakfast area cleanliness and indoor air-condition was not cold. We have shared with our Maintenance and Housekeeping team on your feedback and preventive action have been taken to prevent future occurrence. We do acknowledge our rooms are dated and the good news is we have plans for refurbishment end of this year. On your next visit to Kuala Lumpur, perhaps you would be kind enough to contact me directly, in order for me to make the appropriate arrangements to ensure your next stay with us is a comfortable and enjoyable one. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre
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