酒店 – 诺富特吉隆坡市中心酒店
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诺富特吉隆坡市中心酒店

3.8/5 根据 3,425 评论
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  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • WIFI/互联网连接
    • 酒店内无线网络
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 无线网络
  • 泊车
    • 私人室内停车场 (付费服务)
    • 公共室外停车场
    • 公共室内停车场 (付费服务)
    • 汽车/长途汽车停车场
    • 代客泊车
    • 有照明的停车场
  • 残疾人士的便利设施
    • 轮椅通道
    • 行动不便专用设施
    • 备残疾人设施的浴室
  • 使用空调
    • 空调
    • 自动空调控制
    • 手动温度控制
    • 空调
  • 接待处全天候开放
  • 延迟至下午 5 点退房
  • 干洗/熨烫
  • 精品店/购物
    • 换汇
    • 美容院 (周边)
  • 礼宾服务

休闲和活动

  • 室外不加热游泳池
  • 健美中心
  • 按摩
  • 高尔夫球练习设施  (周边)

餐饮

  • 早餐
  • 2 餐厅
  • 2 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 24 Hours
    • 营业时间:周末 24 Hours

商务服务

  • 6 会议室
  • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

诺富特客房空间宽敞、设计现代、功能多样,可以完美地满足您的所有需要,是优雅生活的上佳之选。

  • 295 间客房
  • 258 间禁烟客房
  • 30 间家庭客房
  • 48 间相通客房
  • 室内额外儿童床
  • 室内额外成人床
  • 婴儿床
    • 空调
    • 开房服务
    • 脉冲式空气
    • 室内保险箱
    • 室内数据端口
    • 紧急出口地图
    • 自动空调控制
    • 免费室内矿泉水
    • 32英寸宽的浴室门
    • 110/120 伏交流电
    • 220/240 伏交流电
    • 电话
    • 网络电视
    • 直拨电话
    • 浴室电话
    • 室内收音机
    • 远程控制电视
    • 婴儿床
    • 手动温度控制
    • 客房内无线网络
    • 室内子母机电话
    • 卫星/有线彩色电视
    • DDI——直播电话
    • 所有房间都备有写字台
    • 高速传输线
    • 咖啡/茶冲泡设施
    • 迷你型冰箱酒柜
    • 浴缸
    • 坐浴盆
    • 卫生间
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 室内烟雾报警器
    • 房间的应急信息
    • 语音信箱
    • 自动唤醒电话
    • 接线员唤醒电话
    • 电话上的提醒信息
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有酒吧
查看酒店所有餐厅和酒吧

您的会议和活动

3.8/5 AccorHotels 评级 3,425 评论

诺富特吉隆坡市中心酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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P. J. J. 商务住宿 - 27/07/2018 经 AccorHotels认证的评论

好,健身房设备相比不错,地理位置优越,离KLCC有走廊。就是泳池太小,

酒店已对评论作出回复
酒店已对评论作出回复

Dear Jianjin P., Thank you for your feedback, it is important to us. I wish your experience had been better. Despite this we hope you will visit us again once we have renovated the rooms, restaurant outlets and guest elevators. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

S. Y. 情侣住宿 - 11/06/2018 经 AccorHotels认证的评论
« 设施陈旧 »

冲凉下水已严重堵塞

Dato’ S. L. F. Z. F. 商务住宿 - 12/05/2018 经 AccorHotels认证的评论
« 所有酒店服务员非常亲切 非常棒的服务态度。 »

所有酒店服务员非常亲切 非常棒的服务态度。

酒店已对评论作出回复
酒店已对评论作出回复

Dear DATO' SRI LOUIS F. ZIH F, Thank you for your feedback regarding your stay and we appreciate your time sharing them with us. It is always a pleasure to receive positive feedback such as yours and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do agree with you, we have excellent staffs who always try to give our best service to our guests and a perfect location. Look forward to welcome you back again. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

Grace 家庭住宿 - 06/05/2018 经 AccorHotels认证的评论
« 设施太陈旧,除了地理位置好剩下都不满意 »

设施陈旧地毯脏,房间里很重的味道,被子两面床单裹着很难受,大床是两张单人床拼的中间睡在缝上,而且床很硬。早餐厅苍蝇飞来飞去,地板黏糊糊。室内空调也不是很凉爽。不会推荐给别人,自己也不会再住

酒店已对评论作出回复
酒店已对评论作出回复

Dear Grace, Thank you for your feedback regarding your stay and we appreciate your time sharing them with us. I am sorry that your experience did not meet your expectations. While we wish you had a better experience, it is feedback like this which will improve us further. Please do accept our sincere apology for the room and breakfast area cleanliness and indoor air-condition was not cold. We have shared with our Maintenance and Housekeeping team on your feedback and preventive action have been taken to prevent future occurrence. We do acknowledge our rooms are dated and the good news is we have plans for refurbishment end of this year. On your next visit to Kuala Lumpur, perhaps you would be kind enough to contact me directly, in order for me to make the appropriate arrangements to ensure your next stay with us is a comfortable and enjoyable one. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

Chai J. X. 商务住宿 - 13/04/2018 经 AccorHotels认证的评论
« 非常棒的酒店 住在这里非常舒服 »

非常棒的酒店 住在这里非常舒服

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr CHAI JUN X., We very much appreciate your comments regarding your recent stay and we appreciate your time sharing them with us. It is always a pleasure to receive positive feedback and I have share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a great location and excellent staffs. Thank you again for sharing your experience and we hope to welcome you back again. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

Nicholas Y. 朋友住宿 - 26/03/2018 经 AccorHotels认证的评论
« 宾至如归的待遇 »

经理很好,招待员也很好,设备都很好。 唯一可惜的是,行政酒廊餐厅食物不多,而且还准备我不能吃的牛肉......

Ning 家庭住宿 - 11/02/2018 经 AccorHotels认证的评论
« 卫生差 »

我订了三间房,自己住2009。床单有洗不掉的污渍,靠窗的床是三脚的

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr Ning, Thank you for your feedback regarding your recent stay with us and we appreciate your time sharing them with us. Please do accept our sincere apology on the stained bed sheets. We have shared to the Housekeeping team on your feedback and a retraining had already been initiated to the associates on correct process of cleaning room. Your comments will be used for positive reinforcement with the team and keep working hard to continually improve our services. We hope that this will not change your perception of Novotel Kuala Lumpur and we would love to have you back as our distinguished guest. Sincerely, Suresh Nair Executive Assistant Manager Novotel Kuala Lumpur City Centre

Jason 单人住宿 - 19/12/2017 经 AccorHotels认证的评论
« 很满意的一次住宿 »

酒店位置很好,就在Pavilion旁边,离Monorail和地铁站都很近。酒店各个工作人员都很热情礼貌,给人宾至如归的感觉!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr Jason, Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Faizah Mohamed Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Dato' S. F. Z. F. (. D. 商务住宿 - 12/12/2017 经 AccorHotels认证的评论
« 上上下下的员工都很友善 »

上上下下的员工都很友善 非常棒的地点

酒店已对评论作出回复
酒店已对评论作出回复

Dear Dato' Sri F. Zih Feh, Greetings from Novotel Kuala Lumpur City Centre. Thank you for your generous feedback with us about your stay. We are delighted to read that you had a great experience at Novotel Kuala Lumpur City Centre and we would be more than happy to extend the same quality service to you at any given opportunity. We really appreciate your loyalty and support and we hope to see you again soon. Sincerely, Faizah Mohamed Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

L. K. L. 商务住宿 - 05/11/2017 经 AccorHotels认证的评论
« 非常亲切 乐于助人 »

非常亲切 乐于助人

酒店已对评论作出回复
酒店已对评论作出回复

Dear Dato' Seri Louis, Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your amazing feedback and we truly appreciate your loyalty. It is always a pleasure to receive positive feedback such as yours and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are excited to extend our service to you once again. Best regards, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Roger H. 商务住宿 - 06/10/2017 经 AccorHotels认证的评论
« 不錯的酒店 »

第一晚入住時,因為受工程影響,水龍頭的水是黃色的... 還好幾分鐘後就恢復正常。 整體來說還是一家不錯的酒店。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr Roger H., Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your feedback regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Dato' S. L. F. Z. F. 商务住宿 - 03/10/2017 经 AccorHotels认证的评论

所有酒店人物 非常友善

酒店已对评论作出回复
酒店已对评论作出回复

Dear Dato' Sri Louis F. Zih F., Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your awesome feedback and we are delighted to read that you had an excellent stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your kind feedback and we hope to see you again soon for another magnifique journey with us. Best regards, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

刘. 家庭住宿 - 12/09/2017 经 AccorHotels认证的评论
« 好非常好 »

好非常好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr Liew Siau P., Greetings from Novotel Kuala Lumpur City Centre. Thank you so much for your feedback and we very much appreciate your comment regarding your recent stay with us. We are delighted to know that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm regards, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Kelly 家庭住宿 - 26/08/2017 经 AccorHotels认证的评论
« 就像住家,挺不錯! »

洒店周邊吃的東西不多,離雙子星有些距離,前台有幫忙叫車,服務不錯!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms Kelly Like X., Greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your feedback regarding your recent stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre.

匿名 商务住宿 - 19/08/2017 经 AccorHotels认证的评论
« 還可 »

整體還可以,但wifi 速度不能接受。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Wai Cheong L., Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. While we're happy to know that you had comfortable stay with us, we're sorry that some of your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the WiFi problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

匿名 家庭住宿 - 18/08/2017 经 AccorHotels认证的评论
« 一般,没达到期望 »

毛巾,被子都不齐全,有点脏

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr Hemeng J., Thank you for taking the time to share your honest feedback with us, your valuable comments will certainly help us improve. Sincere apologies for your encounter with the Housekeeping staff regarding the dirty towels and linens, clearly this was a very poor attempt at customer care that could have easily been avoided had it been handled carefully. The manager has been alerted on your stay experience and will repeat training sessions for the maids again. Please rest assured your comfort and well-being is our priority and we thank you for allowing us to improve over time. Despite this we hope you will give us another chance to serve and welcome you again. Sincerely Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

W. 家庭住宿 - 02/08/2017 经 AccorHotels认证的评论
« 实在是一般的入住体验 »

硬件设施老旧,早饭难吃。最不能接受的是,客房清洁连用过的浴帽和拖鞋包装都不处理。唯一值得称赞的是地理位置优越

酒店已对评论作出回复
酒店已对评论作出回复

Dear Shuoyuan W., Thank you for taking the time to share your feedback with us, your valuable comments will certainly help us improve. Sincere apologies for your encounter with the Housekeeping staff, clearly this was a very poor attempt at customer care that could have easily been avoided had it been handled carefully. The manager has been alerted on your stay experience and will repeat training sessions for all Housekeeping team again. Please rest assured your comfort and well-being is our priority and we thank you for allowing us to improve over time. Despite this we hope you will give us another chance to serve and welcome you again. Sincerely Faizah Mohamed - Marcom/Guest Experience Manager Novotel Kuala Lumpur City Centre

Hung L. K. 情侣住宿 - 26/06/2017 经 AccorHotels认证的评论
« 不如期待 »

飯店位置還算不錯.入住後覺得馬桶不是那麼乾淨.洗澡時水排放的速度慢.水不好排掉.安排入住的是一張大床.但發現實際是兩張單人床並在一起的.覺得很奇怪. 早餐還算不錯. 整體上比之前入住的美居酒店差

S. M. 情侣住宿 - 26/06/2017 经 AccorHotels认证的评论
« 过得去 »

酒店的位置和实施是不错的,酒店的服务则是一般般,需要催促才会给客房搞卫生。

Michael L. 商务住宿 - 22/06/2017 经 AccorHotels认证的评论
« 酒店整体不错,硬件设施差了点。 »

酒店前台很热情也很负责,早餐也还不错。酒店房间硬件设施太陈旧,空调就像飞机发动机一样大声!

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