伦敦希思罗索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 13,228 评论

伦敦希思罗索菲特酒店 - Image 1
伦敦希思罗索菲特酒店 - Image 2
伦敦希思罗索菲特酒店 - Image 3
伦敦希思罗索菲特酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 唯一一家可直通希思罗机场 5 号候机楼的酒店,通过带有顶棚的通道步行 5 分钟即可到达候机楼。

  • 经伊丽莎白线在一小时内直达金丝雀码头酒店

  • 设有 45 间专门的会议室,包括希思罗最大的宴会厅。

  • 2023 年英国商务旅客最佳机场酒店

  • 获得 Rosette 奖的 La belle Époque 和 Vivre 餐厅

我们的客房

Take advantage of our Flight + Hotel offers

Discover

酒店位置

伦敦希思罗索菲特酒店

Terminal 5, London Heathrow Airport
TW6 2GD 伦敦
英国

GPS:51.4735, -0.4915

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  13,228 评论

TripAdvisor 评级  4.5/5  19,194 评论

卓越奖 2023

Very experienced and caring front of house Team

Tripadvisor 评级 5.0/5

djsaville 经 TripAdvisor 认证的评论

Aartee made my arrival feel extra Special. Check in was swift and i was able to upgrade to a peaceful room with desk and armchair. Wifi was almost instantaneous and Aartee made my dinner reservation as i skipped lunch. If you’re in transit then Sofitel T5 is a good option. Well trained and experienced staff and rooms ready on time. Happy Easter!

Dear djsaville, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I will of course share your comments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Excellent, staff ,ambience,restaurant, great

Tripadvisor 评级 5.0/5

Nilima K 经 TripAdvisor 认证的评论

I had excellent experience, specially your staff Cielda at the reception and Leopold and Andrea at the restaurant were very nice,restaurant was excellent I really appreciated the ambience and very friendly and helpful staff Also Mr Arora special thanks for maintaining this hotel ,a great relief for me stressed due to delayed and missed flight Dr Kshirsagar Mumbai

Dear nilimak2024, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Cielda, Leopold and Andrea, I will of course share your comments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Between flights stay

Tripadvisor 评级 5.0/5

Valerie D 经 TripAdvisor 认证的评论

Having flown from Delhi to London we booked into the Sofitel at Terminal 5 before our onward flight home. The hotel was very conveniently within the airport, although you would never know it as there was no take off or landing noise at all in the hotel. We were booked in painlessly and quickly by Marie who couldn't have been more helpful and professional. She even printed out our boarding passes for the following day which was a great help. The rooms are spacious and clean and the beds are very comfortable, as are the pillows. If we have any comments on the negative side it is only that the showers are very badly designed with the doors opening outwards and therefore pushing the bathmats away when you exit the shower. Other than that the rooms are very accommodating with plenty of wardrobe space, plenty of hangers, a minibar and a safe, as well as tea and coffee making facilities. There are four places to eat, two restaurant, a bar, and a very relaxing tea room. The food was very good and the breakfast was exceptional. The service in the restaurants and the breakfast room is first class. The waiting staff have obviously been very well trained and are very obliging and pleasant. We spent two very pleasant nights both on our outward and inward journeys and we were lucky to have been welcomed by Marie on both occasions which made our arrivals quick, painless and professional. Thank you Marie for your invaluable help.

Dear valerie90, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Marie, I will of course share your comments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Great stay

Tripadvisor 评级 5.0/5

Maria josephine K 经 TripAdvisor 认证的评论

Staff super friendly, helpful and welcoming, especially Sujeewa and the check in staff. The stay was super convenient for an early flight with the hotel located within terminal 5! Cheers for a great stay! We will definitely be coming back again.

Dear mariajosephinek, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Sujeewa, I will of course share your comments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

One of the best hotel breakfasts ever

Tripadvisor 评级 5.0/5

martingB4703VU Couples - 经 TripAdvisor 认证的评论

Excellent breakfast. Restaurant is very well run. Food choice huge and quality very good. Whilst all the staff were good, a couple deserve special mention. Our waitress, Mariana, was particularly attentive to our needs and all the other guests in her area. Mariana was efficient and cheerily looked after us proactively. Eric, the lively, inimitable chef, cooked me an excellent omelette.

Dear martingB4703VU, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Mariana and Eric, I will of course share your comments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 4,272 评论 9.3/10 位置
  • 8,200 评论 7.8/10 房间
  • 7,613 评论 8/10 服务
  • 72 评论 6.2/10 上网
  • 2,014 评论 7.8/10 清洁度
  • 1,810 评论 4.7/10 性价比
  • 1,294 评论 8.2/10 早餐
  • 42 评论 1.7/10 游泳池

支持方 Trustyou

我们在附近的其他酒店

我们位于 伦敦 的所有酒店