ibis budget 安特卫普中心车站酒店 2 星

客户意见评级 (ALL 评级) 4.2/5 1,476 评论

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安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 免费无线网络

  • 位于 Kievietplein,在安特卫普中央车站后面

  • 客房最多可容纳 3 人

  • 距离市中心 10 分钟步程

  • 靠近安特卫普动物园

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酒店位置

ibis budget 安特卫普中心车站酒店

Lange Kievistraat 145
2018 安特卫普
比利时

GPS:51.213314, 4.423673

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  • 轮椅可通行
  • 无限网络
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

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我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,476 评论

TripAdvisor 评级  3.5/5  1,367 评论

一般般

客户意见评级 3.0/5

Yu 家庭住宿 - 所有已确认评论

酒店寄存行李需要额外2欧,这一点比较奇怪。 酒店离火车距离走路要预留7分钟左右。 其他的都很好。

親愛的陳先生,感謝您選擇入住我們的酒店並撰寫評論。 我们注意到您提到寄存行李服务收费让您感到意外,我们的确为了提供更优质的服务,对于行李寄存有一小笔费用,这也有助于保障客人行李的安全。此外,我们的房价与市场价格保持同步,动态定价确保客人在任何时候都能享受到最优惠的价格。 期待您再次光临我们的酒店,祝您生活愉快! Lieven VAN DEN BULCKE, General Manager

Good but nothing special

Tripadvisor 评级 3.0/5

sjohnleslie Friends getaway - 经 TripAdvisor 认证的评论

Stayed with some mates during our participation in the Antwerp Marathon/Half Marathon/8k races. Located next to Centraal Station made it ideal but if I’ honest it’s true when they say you get what you pay for. The beds were decent and the breakfast was good but I have to say I found the shower a bit small. A handy place to stay if you are visiting for a weekend but I do feel there are better places out there.

Dear Leslie, Thank you for reviewing your recent stay. We are glad to hear that you found our location convenient and appreciated our breakfast offerings. Our proximity to the Centraal Station and various attractions in Antwerp makes it an ideal choice for travelers like you. We understand that you found the shower a bit small, and we apologize for any inconvenience this may have caused. As a budget hotel, we aim to provide essential amenities and services at an affordable price. We hope that our other features, such as comfortable beds and daily housekeeping, contributed to a pleasant stay. We appreciate your feedback and will take it into consideration for future improvements. We hope to see you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Terrible experience with no hot water

Tripadvisor 评级 1.0/5

kingman c 家庭住宿 - 经 TripAdvisor 认证的评论

Terrible experience with no water supply. The notice is only a written poster at the lobby on a day before, no water supply from 10am to 5pm. But when I back at 4pm, they changed the time to 7pm. And until 7pm.. they told us the water will be resumed from 9pm. And until 9pm, the water resumed, but no hot water for shower, they said the hot water system need to be resumed floor by floor and expected will be resumed after half hour. And until 11pm.... still no hot water supply. And they can't provide us any solution on this. Seems we are rude for the request for hot water shower and keep saying us not allow her to explain. Finally just give us an email for complain only. No water supply with this sevice is totally unacceptable even a budget hotel. I think you can find other comments from Google or here about their bad service and attitude.

Dear Guest, Thank you for taking the time to provide this feedback. We appreciate your feedback and would like to address the concerns you raised. We understand that the water supply issue during your stay was inconvenient and we apologize for the inconvenience it caused. Please know that this was an exceptional situation and we did our best to keep our guests informed about the progress. We regret that the hot water took longer to resume than expected, and we understand how frustrating this must have been for you. Regarding our service and attitude, we strive to provide a welcoming and helpful environment for all our guests. We will take your feedback into consideration and work on improving our communication and customer service. Our team is available 24/7 at the reception to assist with any concerns or requests, and we encourage our guests to reach out to us for assistance. We hope you will return for an improved experience in the future. Kind regards, Lieven VAN DEN BULCKE, General Manager

Ibis Budget Central Station

Tripadvisor 评级 2.0/5

Lika_3333 经 TripAdvisor 认证的评论

I had an overnight stay here as this budget hotel is very close to the Central Station of Antwerpen. Pros: - even though this is close to the station which might be considered extremely unsafe in any other city, safety is not an issue due to the vicinity of Diamond area equipped with videocameras. Cameras everywhere :) - rooms not very small as for a budget hotel - surprisingly good breakfast and big breakfast area Cons: - tiny WC and separated shower with a water tap in between - strange construction - not clean - my impression was that only the linen is being changed between the visits of guests: the dusty windows, unpolished furniture etc. prove my statement. - very basic and lacking comfort: no chairs, no hooks for towels, no place for storage of clothes or other belongings Not recommended. Or recommended only for travellers who have too limited budget and don't care about comfort and cleanness.

Dear Lika, Thank you for taking the time to share your feedback, We appreciate your positive comments about our convenient location near the Central Station of Antwerpen and our surprisingly good breakfast. We strive to provide a comfortable stay for our guests, and your feedback is valuable to us. We apologize for any inconvenience you experienced during your stay. Our hotel is designed to offer budget-friendly accommodations, which may result in some limitations in room amenities and comfort. We understand that cleanliness is important, and we assure you that our housekeeping team is available daily to maintain the rooms. We will address your concerns with our team to ensure a better experience for future guests. Regarding the room layout and storage options, we will take your feedback into consideration for potential improvements. We hope we can provide you with an improved stay in the future. Kind regards, Lieven VAN DEN BULCKE, General Manager

Great location for an adequate price

Tripadvisor 评级 4.0/5

affiand 经 TripAdvisor 认证的评论

Budget but clean hotel conveniently located a hundred meters from the back entrance of Antwerp Central station (you have to walk about 500 meters across the station to the main entrance, but you can access the platforms directly from the back entrance). Despite the location near the train station, the neighborhood feels fairly safe. The distance to the nearest tram stop is about 500 meters, and the city center can be reached quickly either by tram (about 15 minutes from the hotel exit) or on foot (20-25 minutes). The rooms are small and thoughtfully designed and have all the basic necessities except a hair dryer. The room is adequately cleaned daily. Sanitary equipment is in excellent condition, the comfort of the beds is acceptable. However, the TV remote in my room was missing batteries and the button controls on the TV were broken. The rooms lack any kind of air conditioning, which is uncomfortable in the summer, but you can open a window. The tenants in the building opposite were watching TV loudly until late at night, which was uncomfortable, and it was impossible to close the window because of the heat. The breakfast buffet offers boiled eggs, two kinds of ham, cheese, several kinds of bread and pastries, etc. The price for breakfast is a bit steep, but it is a good suggestion for those who want a quick and early meal before traveling. There are a lot of young people living in the hotel and they create some noise, but it didn't cause me any discomfort. The triple room is great for a couple with one child, but I wouldn't risk taking it for three adults. There is a Lidl low price store directly below the hotel, which is very convenient. A little negative: near the entrance to the hotel there is a ventilation shaft from which there was a very unpleasant smell (something like concentrated acetone), but this smell was not at the reception or in the room. You will not be able to contact the hotel before arrival: all your e-mails to both the hotel e-mail and Accor e-mail will be ignored. Given the location and price this hotel is a great deal for people on a budget and can be used as a base point for day trips around Belgium.

Dear Guest, Thanks for letting us know your opinion of your stay. We are delighted to hear that you appreciated our convenient location near Antwerp Central Station and found the neighborhood to be safe. It's great to know that you found our rooms to be clean and well-designed, with all the basic necessities provided. We understand the importance of a comfortable stay and are glad that our beds met your expectations. We apologize for the inconvenience caused by the missing batteries in the TV remote and the broken button controls. We appreciate your feedback and will address this issue with our maintenance team. Regarding the lack of air conditioning and the noise from the neighboring building, we understand that this may have caused some discomfort. Our windows do have a restriction that can be removed upon request at the reception, allowing for better ventilation. As for the breakfast buffet, we strive to offer a variety of options at a competitive price, and we appreciate your suggestion for those seeking a quick and early meal. We regret any inconvenience caused by the unpleasant smell near the entrance and the lack of response to your emails. We will investigate these issues and take appropriate action to improve our guest experience. Once again, we apologize for any inconvenience and appreciate your understanding. We hope to have the pleasure of welcoming you back on a future occasion. Kind regards, Lieven VAN DEN BULCKE, General Manager

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其他网络用户评价我们的酒店

  • 1,520 评论 9.2/10 位置
  • 2,000 评论 5.4/10 房间
  • 1,072 评论 8.6/10 服务
  • 41 评论 8.5/10 上网
  • 1,209 评论 4/10 舒适度
  • 811 评论 6.2/10 清洁度
  • 802 评论 6.6/10 早餐
  • 231 评论 3.3/10 设施

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