曼谷素旺那普机场诺富特酒店 4 星

客户意见评级 4.4/5 14,325 评论
曼谷素旺那普机场诺富特酒店
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酒店其他优惠

  • 乘坐机场专线列车前往曼谷需 20 分钟

  • 室外花园泳池、水疗中心、健身中心

  • The Square 全天候提供自助餐

  • 人体工学办公区、大理石套间浴室

  • 高级楼层贵宾房,提供酒廊早餐

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 00h00 办理登记入住手续

从 00h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 儿童服务
  • 全禁烟宾馆
  • 使用空调
  • SUVARNABHUMI BKK
  • 接待处全天候开放
  • 洗衣房
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 高尔夫
  • 网球
  • 其他体育活动
餐饮
  • 早餐
  • 5 餐厅
  • 3 酒吧
  • 客房服务
商务服务
  • 17 会议室
  • Web Corner on a Mac
  • 商务中心
  • 提供复印/打印服务

酒店位置

曼谷素旺那普机场诺富特酒店

999 Suvarnabhumi Airport Hotel
Moo 1 Nongprue Bang Phli
Samutprakarn
10540
曼谷
泰国

电话: +6621311111

传真: (+66)2/1311188

联系电子邮件

从 00h00 办理登记入住手续

从 00h00 办理退房手续

  • BKK City Centre :   Suvaranbhumi

  • 乘飞机

    SUVARNABHUMI BKK 达到 0.3公里 / 0.19 英里 - 班车服务 免费

GPS :13.696579, 100.751698

我们的客房

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

高级特大床房

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 机场景观, 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

高级双床房

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 位于花园旁边, 机场景观 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

豪华特大床房

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 机场景观, 位于泳池旁边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

豪华双床房

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 机场景观, 位于泳池旁边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级楼层行政客房,配备 2 张单人床

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 位于泳池旁边, 机场景观 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级楼层行政客房,配备 1 张特大床

  • 最多人数: ‌4
  • 面积: 从 34
  • 景色: 机场景观, 位于泳池旁边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

高级行政楼层套房,配备 1 张双人床

  • 最多人数: ‌4
  • 面积: 从 63
  • 景色: 位于泳池旁边, 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品(...)

普通套房,配备 1 张双人床

  • 最多人数: ‌4
  • 面积: 从 56
  • 景色: 位于泳池旁边, 位于花园旁边 *

* 视情况而定

  • 客房内的无线网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

酒店餐厅和酒吧

THE SQUARE

美食类型: 国际

24-hour dining restaurant with international buffets, à la carte and Sunday Brunch

午餐

00:00 - 00:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

00:00 - 00:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

SALA THAI

美食类型: null

Authentic Thai cuisine

午餐

11:30 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

GOLDEN VILLAGE

美食类型: null

The luxurious and elegant Chinese restaurant features an exquisite selection of traditional Cantonese dishes. Various finest food is created by Chef Prasit Jariyayothin, experienced for more than a decade at famous Chinese restaurants.

午餐

11:30 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

KINSEN

美食类型: 日式

Modern Japanese cuisine offering a variety of popular Japanese dishes and regional specialties. Exciting Japanese open kitchen for Teppanyaki by Chef Phairot Khong-un.

午餐

11:30 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 22:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

LE GOURMET

美食类型: 咖啡厅

With a sophisticated selection of homemade French pastries, croissants and confectionery, Le Gourmet evokes the experience of a fine afternoon in a boutique patisserie in Paris.

午餐

07:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

ATRIUM TERRACE

Photo non contractuelle / Strictly non binding

鸡尾酒、便餐菜单和小吃

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

健康饮料、小吃和鸡尾酒

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

TOUCHDOWN SPORTS BAR

Photo non contractuelle / Strictly non binding

Open daily from afternoon till late for your casual bites with local and international beverages while your favourite sports games are on.

您的会议和活动

我们的会议室

  • 会议室数量:17

  • 最大面积:814 平方米

  • 最大容量:1,300 个人

  • 最大宴会容量:550 个人

了解更多信息


曼谷素旺那普机场诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.4/5

14,325 评论

整体感觉不错

客户意见评级 4.4/5

匿名 朋友住宿 - 15/06/2019 经 AccorHotels认证的评论

住房、吃饭都还在错。但是电梯标识不明确,以致我乘电梯只能到二层,行李要提下一层楼。好在我行李小、轻,如果沉重的话,只能又花费时间寻找电梯!

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

舒服

客户意见评级 4.4/5

Song K. 商务住宿 - 10/06/2019 经 AccorHotels认证的评论

由于时间短,反正就是宽敞明亮。

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

不知什么原因29号退房时要求支付140泰铢

客户意见评级 4.4/5

D. J. 商务住宿 - 03/06/2019 经 AccorHotels认证的评论

26号晚上住得很好,退房也很顺利; 28号晚我又住了进来。不知什么原因29号退房时要求支付140泰铢,我的房间费用都是之前订房就付费了的。淋浴喷头老化太严重了,出水不顺。

Dear Valued Guest, Thank you for taking the time to share your feedback. I've checked on the record of your bill and found that the 140 baht was paid for a glass of white wine at the Splash pool bar. Please reconfirm if this order was correct. I hope that this answer will find you well and we hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

满意

客户意见评级 4.4/5

Bryan 商务住宿 - 29/05/2019 经 AccorHotels认证的评论

酒店位置优越,离机场很近,走路即到,酒店干净整洁,服务态度很好,值得推荐

Dear Guest, Thank you for the great review of our hotel location, cleanliness and service attitude! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager
客户意见评级 4.4/5

S. C. 商务住宿 - 19/05/2019 经 AccorHotels认证的评论

酒店位置极佳,服务人员态度非常好,餐食不错,房间宽大舒适设施齐备,一次满意的体验

Dear Valued Guest, Thank you for the great review of our hotel staff, the service and our location! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

非常令人失望的入住体验

客户意见评级 4.4/5

匿名 单人住宿 - 16/05/2019 经 AccorHotels认证的评论

设施陈旧,入住时不知为什么前台刷了信用卡2000泰铢也未告知是什么费用,酒店内霉味很重,让我非常不舒服一直打喷嚏,房间内设施维护不当,什么都很旧,服务指南甚至都发霉了还摆在抽屉里,地毯非常脏

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted all the points mentioned and will review them in order to follow up with our teams. As for the deposit guarantee amount of 2,000 baht was for the guarantee purpose only. This amount had been canceled after your departure and should return to your card within 2 weeks. I'm sorry that it wasn't explain to you clearly. At the age of the hotel, we are pleased to announce that we are currently working on a complete renovation project of the hotel, and that work will begin this summer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

十分满意的住宿体验 Very Good

客户意见评级 4.4/5

Alan 家庭住宿 - 05/05/2019 经 AccorHotels认证的评论

服务到位、房间整洁、餐饮丰富、位置方便

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our clean room, the variety of dining option and the convenience location of our hotel.. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

服务周到、弹性而高效

客户意见评级 4.4/5

Denis 家庭住宿 - 05/05/2019 经 AccorHotels认证的评论

下飞机立刻就乘酒店shuttle bus 到酒店入住,含早餐客房可以任选早中晚餐,从入住起24小时内退房按一天计算,行李服务,check in,check out 速度超快,处处为客人考虑,弹性和效率很高。去城里搭city lane轻轨很方便,有专门link连接车站和酒店。

Dear Valued guest, Thank you for visiting us twice, we very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback on our facilities, service and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

旅行轉機的好選擇

客户意见评级 4.4/5

Chien Y. 家庭住宿 - 17/04/2019 经 AccorHotels认证的评论

整體環境不錯,服務人員態度親切,但在晚上有時有出現類似在進行裝修工程時的聲響,讓人覺得驚嚇

Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad that you like our hotel and service. Our renovation project for rooms and public area will start this summer but at the moment we only do some touch up work at the pool during the day only. We apologize if there was a disturbing noise during your visit. We hope to welcome you back to our hotel very soon! Sincerely, Christophe Geoffroy General Manager

乱收费

客户意见评级 4.4/5

路. 朋友住宿 - 14/04/2019 经 AccorHotels认证的评论

退房后的两天,再次从我的信用卡中扣除120泰铢,与酒店联系后,说是minibar的可乐消费。首先当天只是转机入住,根本没打开过minibar,其次本人从不喝碳酸饮料。酒店说核实,过去五天了,到现在都没有回复

Dear Our Valued Guest, Thank you for taking the time to complete our online questionnaire about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I was extremely concerned to read your comments about the mishandling of mini-bar charge. In the meantime allow me to share with you that, as an Airport hotel, we try our best to minimize unnecessary procedure in order to match our guest's schedule. Therefore; as you had experience, we do not keep guest wait at the departure desk. As a result; once we found any issue or mini-bat item missing after the departure, we charged to guest's given credit card. Nevertheless; in your case, due to the lack of attention, we mistakenly charged to your given credit card and this error was not captured until you have raised the issue. Certainly this case is totally unacceptable and I unreservedly apologize for the inconvenience you had faced. Please rest assured that the refund is now conducted as mentioned by our manager on duty over the email. If there is any further assistance you may need, please let me know any time. Sincerely yours, Christophe Geoffroy General Manager

方便快捷服务周到的机场酒店

客户意见评级 4.4/5

Chuck Z. 家庭住宿 - 10/03/2019 经 AccorHotels认证的评论

入住简单快捷,服务周到,早餐也算丰富,而且餐厅进入不需要报房号,提现了酒店的大气。唯一的遗憾是入住的套房可能入住率低的原因,房内霉味较大,通会儿风就好了

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Geoffroy General Manager

机场4号门的接驳车不肯载去酒店

客户意见评级 4.4/5

S. Y. 单人住宿 - 10/03/2019 经 AccorHotels认证的评论

3/4到达机场4号门接驳车处 要求安排去酒店 工作人员以他手上的名单没有我的名字 拒绝我 我出示雅高卡以外App 上的预订号给他看 他就说没房了 不用去酒店 我一个女性已经晚上10;00左右他居然对我说没房 我一下子慌了 然后我安静下来强力要求他派车送我去酒店交涉 他才安排 在酒店入住时倒十分快捷方便 也没有说没房。这件事现在想想也心有余悸,毕竟一个人在国外,真的没房机场附近又酒店不多,挺后怕的。

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Suvarnabhumi Airport. We are sorry to hear that you have experienced unpleasant issues upon arrival at the airport due to the imporfessional of our airport staff and we have noted your comments and will investigate the matter with the concern staff on that night immediately to improve our service delivery. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Geoffroy General Manager

在極短時間內能為住客提供一個舒適零剩的居所。

客户意见评级 4.4/5

楊. 情侣住宿 - 08/03/2019 经 AccorHotels认证的评论

寧靜,潔淨。

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

客房的服务及客服人员的素质高

客户意见评级 4.4/5

叠. 家庭住宿 - 17/02/2019 经 AccorHotels认证的评论

入住时办理入住手续在21楼,接待小姐专业且很有耐心,升级了房型,帮忙安排了除夕晚宴。 21楼还有兑换外币服务,周到。 1026房间属于套间,客厅的空调压缩机噪音太大,最好还是更换新机。后勤服务人员效率很高,及时帮我们客厅的压缩机关掉一部分,让我们得以好眠。 与接待及客房部门的服务比较起来,需要改进的是中餐厅的点单服务人员的业务能力。 通过接待部门的努力预定,我们除夕晚宴的时间是21:15分,看得出来餐厅显然是特别为我们加单服务了,在此表达对餐厅及后厨所有服务人员的感谢! 只是在点单的时候服务人员不建意我点套餐,而是建议我单点菜单,给我的建议是这样更划算。而且在我单点菜品的时候有阻碍我点单的行为。 最后买单的时候我发觉应该是 套餐+单点菜品的组合会更好一些,可惜我没有点到优惠套餐,没有享受到套餐的优惠价格。 鉴于我们的晚餐时段为中国新年的年夜饭,这次的就餐感受我是不满意的,花了不少钱,年夜饭却没有达到如期的丰盛。 以上请如实报备。谢谢关照。(叠.)

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

转机好选择

客户意见评级 4.4/5

W. 家庭住宿 - 17/02/2019 经 AccorHotels认证的评论

离机场很近,有接驳车。酒店大气,服务设施不错,入住和退房便捷。餐饮选择有限。客房整洁舒适。

Dear Valued guest, Thank you for taking the share your experience at Novotel Bangkok Suvarnabhumi Airport Hotel. We are delighted we were able to provide you with an enjoyable stay. We take pride in providing outstanding professional service, so your comments about our staff, clean room and the property itself are greatly appreciated. Your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Novotel stay. Thank you once again for reviewing and we hope we can welcome you back in the very near future as a valued returning guest. Sincerely, Christophe Geoffroy General Manager

方便搭机

客户意见评级 4.4/5

Ben.l 家庭住宿 - 13/02/2019 经 AccorHotels认证的评论

酒店环境舒适,曼谷出差/转机首选。推荐

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

舒適

客户意见评级 4.4/5

林. 家庭住宿 - 10/02/2019 经 AccorHotels认证的评论

貼心及廿適切回應客人要求

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christophe Geoffroy General Manager

大致良好

客户意见评级 4.4/5

Alfred L. 朋友住宿 - 26/12/2018 经 AccorHotels认证的评论

我想提出入住洒店時check in 安排太混亂,當地職員連Le Club member 有特別check in 都不知道。我們大約站了20分鐘才有人帶我們到Le Club member check in room.

Dear Valued guest, Thank you for your review regarding your arrival experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. Thank you for staying with us and we hope you choose to visit us again whenever your travel needs bring you back to Bangkok. Sincerely, Christophe G General Manager

还算满意

客户意见评级 4.4/5

展. 单人住宿 - 28/11/2018 经 AccorHotels认证的评论

酒店内大堂很大,但是check in柜台标志不明显,跑错了团队柜台,接待处理的不好,完全不知道引导,其他尚好

Dear Valued guest, Thank you very much for your time sharing your stay experience on Guest Reviews. We are very pleased to learn that you have enjoyed your stay, However, we are sorry to hear that you have experienced unpleasant issues upon arrival experience regarding the check in counter. Our team have noted your comments and will investigate the matter to improve our service delivery. Thank you once again for visiting us and we hope to see you again in the nearest future. Sincerely, Christophe G General Manager
客户意见评级 4.4/5

L. J. 朋友住宿 - 16/11/2018 经 AccorHotels认证的评论

一言难尽又好笑的体验,窗帘遮光布要仔细找,挂衣架拿不出来,只能在衣柜里挂,取电卡分正反,淋浴花洒水压不够软绵绵的,没有看到梳子。希望改进

Dear Valued Guest, Thank you for taking the time to share your feedback and advices. We hope to welcome you back to our hotel very soon! Sincerely, Christophe G General Manager
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