麦加渗渗泉铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 3.7/5 3,006 评论

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 麦加, 沙特阿拉伯

描述

酒店其他优惠

  • 距离麦加禁寺和圣堂仅片刻路程。

  • 可欣赏圣堂、麦加禁寺、Jebel Noor（希拉山洞）等处的部分风景。

  • 宽敞的房间和套房。

  • 免费无线网络

  • 毗邻拥有巨量国际品牌的购物街。

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酒店位置

麦加渗渗泉铂尔曼酒店

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 麦加
沙特阿拉伯

GPS:21.419314, 39.824662

电话
传真 +966 12 571 5999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.7/5  3,006 评论

TripAdvisor 评级  4.0/5  3,119 评论

卓越奖 2023

Not 5* Hotel

Tripadvisor 评级 4.0/5

235salimp 家庭住宿 - 经 TripAdvisor 认证的评论

It’s not 5* hotel for sure Clock Tower location is deceiving to believe it’s 5* Great location to reach Haram ! Tea Garden restaurant is 5* , food was excellent, good choice and so is service staff manager Uthman was ever smiling welcoming great guy so is brother Saber , supervisor Farouk was helpful , I must point out one waiter Mr Abid Ali was best of the lot and so humble helpful and made us feel our own family ! Duty managers Asfham and Asmah were helpful tried hard to offer better rooms but I had to compromise in the end. Disappointing Poor rooms, poor lifts & poor reception staff so is room service , rooms are below 3* congested not value for money , they just want to make money forget customers ! I may have to look for different option next year unless if we get new renovated rooms .

House keeping was only good think we have

Tripadvisor 评级 5.0/5

Falisha H 经 TripAdvisor 认证的评论

Mr Asaduzzamqn was our house keeper and did a fantastic job. Also Mr Zakir Hussein have cleaned out rooms and always good and have both done a fantastic job.

Mr Kawsar, Mr Kaseem

Tripadvisor 评级 5.0/5

maskur seto s 经 TripAdvisor 认证的评论

1007 , service is very excellent , room very clean ......we arey happy and enjoy this roam very well ... Great Hotel and Great Service.

karim redwan

Tripadvisor 评级 5.0/5

Rara R 经 TripAdvisor 认证的评论

thank pullman zamzam teaam breakfast was good in zahra restaurant the guy mr shanawaz help us too much and also from kitchen chef karim redwan helps my kids for special requests thanks aii the staff buffet itaem was delicious and good food thanks

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Adhityaningrum A

Tripadvisor 评级 5.0/5

tya a 经 TripAdvisor 认证的评论

Cheff Karim radwan, breakfast is very good! Excelent! I enjoyed it all in pullman hotel in restaurant manager mr shanawaz is very helpful with us thank you Pullman zamzam team see you well always all the staff in restaurant is well done keep it up

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

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其他网络用户评价我们的酒店

  • 3,121 评论 9.4/10 位置
  • 5,050 评论 4/10 房间
  • 8,941 评论 8/10 服务
  • 253 评论 1.6/10 上网
  • 2,171 评论 3.2/10 清洁度
  • 1,923 评论 2.7/10 氛围
  • 1,441 评论 3/10 舒适度
  • 1,223 评论 2.9/10 设施

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