酒店 – 诺富特新加坡克拉码头酒店
Novotel 酒店 Novotel 酒店

诺富特新加坡克拉码头酒店

我们的酒店 AccorHotels
4.3/5 根据 17,273 评论
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  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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保证最优惠房价 怎么运行的?
198.00 SGD 非会员房价
198.00 SGD 会员折扣 在预订的时候即可享受会员折扣
0.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续
付费服务

服务和实用信息

  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 酒店内无线网络
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 无线网络
  • 泊车
    • 私人室内停车场 (付费服务)
    • 公共室外停车场
    • 公共室内停车场
    • 汽车/长途汽车停车场
  • 残疾人士的便利设施
    • 行动不便专用设施
    • 备残疾人设施的浴室
  • 儿童服务
    • 按需婴儿看护
    • 3至6岁儿童俱乐部
    • 4至6岁儿童俱乐部
    • 6至12岁儿童俱乐部
  • 全禁烟宾馆
  • 使用空调
    • 空调
    • 手动温度控制
    • 空调
  • CHANGI AIRPORT
  • 酒店使用的语言
    • 德语
    • 法语
  • 接待处全天候开放
  • 干洗/熨烫
  • 精品店/购物
    • 自动提款机
    • 换汇
    • 礼品店/报亭
  • 行李员
  • 礼宾服务

休闲和活动

  • 室外不加热游泳池
  • 健美中心
  • 儿童服务
    • 按需婴儿看护
    • 3至6岁儿童俱乐部
    • 4至6岁儿童俱乐部
    • 6至12岁儿童俱乐部
  • 海滩和水上运动  (周边)
    • 水上游览 (付费服务, 周边)
    • 深海垂钓/海上垂钓 (付费服务, 周边)
  • 其他体育活动
    • 自行车租赁设施 (付费服务, 周边)
    • Croquet

餐饮

  • 早餐
  • 2 餐厅
  • 1 酒吧
  • 客房服务
    • 热菜
    • 冷餐
    • 营业时间:工作日 24 Hours
    • 营业时间:周末 24 Hours

商务服务

  • 10 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 商务中心
    • 配有客服人员的商务中心
    • 自助商务中心
  • 提供复印/打印服务
查看所有服务

酒店位置

酒店客房

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 403 间客房
  • 全禁烟宾馆
  • 18 间相通客房
  • 室内额外儿童床
  • 室内额外成人床
  • 根据要求提供婴儿床
    • 空调
    • 室内保险箱
    • 室内数据端口
    • 紧急出口地图
    • 免费室内矿泉水
    • 带屏幕帐单信息的电视
    • 220/240 伏交流电
    • 电话
    • 直拨电话
    • 浴室电话
    • 室内收音机
    • 远程控制电视
    • 手动温度控制
    • 客房内无线网络
    • 室内子母机电话
    • 卫星/有线彩色电视
    • 根据要求提供婴儿床
    • 所有房间都备有写字台
    • 可通过电视机申请各项酒店房间服务
    • 高速传输线
    • 室内熨斗
    • RJ 45接口
    • 咖啡/茶冲泡设施
    • 迷你型冰箱酒柜
    • 浴缸
    • 淋浴
    • 卫生间
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 闹钟
    • 语音信箱
    • 接线员唤醒电话
    • 电话上的提醒信息
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅
查看酒店所有餐厅和酒吧

您的会议和活动

4.3/5 AccorHotels 评级 基于 17,273 条评论

诺富特新加坡克拉码头酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
经 AccorHotels认证的评论
Hofflin 商务住宿 - 01/04/2018
« 位置好,景观靓 »

确实值得住的酒店

酒店已对评论作出回复
酒店已对评论作出回复

Dear Xiaofeng Lin, Thank you for your review and it's a great delight to know that you had an overall great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Ling Z. 家庭住宿 - 28/03/2018
« 位置优越 »

河畔中心,机场地铁到酒店非常方便,房间大,床舒适。酒店西式早餐一般。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ling Z., Thank you for your feedback. It's a great pleasure to know that the prime location of the hotel was very convenient for you On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Jasen 家庭住宿 - 24/03/2018
« 地理位置很好,交通出行方便,早餐一般,周边有餐馆。 »

2/22下午入住,当日前台经理非常好!提供了非常好的热情帮助。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Yang Fan Sun, We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
蔡. 情侣住宿 - 21/03/2018
« 非常失望 »

价格与质量完全不对等,4星的价格配了一星二星的酒店

酒店已对评论作出回复
酒店已对评论作出回复

Dear蔡龙, Thank you for your review of the Novotel Singapore Clarke Quay. I am terribly sorry to note your disappointment with your stay. This is certainly not typical of the experience that we aim to provide our valued guests, please accept my sincerest apologies. Kindly rest assured that your feedback has been taken in the most constructive manner and we will continue to strive to ensure that our services and facilities meet the high standards expected of the Novotel brand. I do hope that we get an opportunity to welcome you back and have you experience the real Novotel experience in the future. Yours sincerely, Alan Burrows General Manager

经 AccorHotels认证的评论
Leonor X. 商务住宿 - 19/03/2018
« 一般,细节有待改善 »

由于要在酒店开会在代理网站预订了两晚,被告知在代理网站预订的房晚无法享受乐雅会会员待遇,非常不合理,因为通过乐雅会预订费用和代理网站相比较贵了很多。入住比较顺利,但是进房之后发现洗漱台有一套牙具打开使用过并没有被换掉,非常令人不满,由于时间有限并没有当时投诉不过留下了照片。安排的9楼的房间,风景不错,但是窗户玻璃很脏,影响心情。房间设施较老旧,床是舒服的,熨斗吹风机也齐全。不过该有的咖啡设备也没有看到,床头闹钟时间也是完全错的。早餐很一般,选择不多,口味欠佳,松饼很不好吃。可能是因为位置房价才如此偏高吧,但抛开位置这一点,酒店本身质量和服务真的不值得这个房价!如果不是在这里开会不会再考虑,也不会推荐给别人,希望Novotel未来可以做到物有所值。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Leonor X, Thank you for taking the time to write such a detailed review of your recent stay at the Novotel Singapore Clarke Quay. I am sorry to hear that we were unable to deliver on a number of things that should have just happened and on behalf of the team, kindly accept our sincerest apologies. Please rest assured that the department managers concerned have already been addressed regarding your feedback and we will strive harder to ensure consistency in our services to avoid such inconvenience to our guests in the future. Meanwhile, your feedback on the terms and conditions of the Le Club AccorHotels loyalty program has been highlighted to Le Club AccorHotels member services team. While you have mentioned otherwise, I sincerely hope that we get an opportunity to make up for the inconvenience you encountered and regain your confidence in the hotel on your next trip to Singapore. We look forward to welcoming you back and delivering a better stay experience in the future. Yours sincerely, Alan Burrows General Manager

经 AccorHotels认证的评论
吕. 家庭住宿 - 16/03/2018
« 位置好,景色好 »

房间在新加坡寸土寸金之地算是比较大的,最重要位置好,楼下酒吧街,河对面珍宝,沿河都是吃的,坐船看鱼尾狮也方便,地铁站也不远,地铁站那边就有一家著名的亚坤和肉骨茶,散步可以到鱼尾狮。入住的房间阳台可以看金沙和摩天轮,去圣淘沙打车也不远,性价比还是很不错的,干净温馨。以后去还打算住这家!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Yueqiao L., Thank you for your feedback. It's a great pleasure to know that the prime location of the hotel was very convenient for you. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
商务住宿 - 12/03/2018

人多,房间隔音效果差。

酒店已对评论作出回复
酒店已对评论作出回复

Dear杨, Thank you for sharing your feedback on your recent stay at the Novotel Singapore Clarke Quay. I am sorry to hear about your disappointment with the soundproofing of your room during your visit. While our inter-connecting rooms are normally reserved for families who book two rooms for their stay, please rest assured that we will look into your feedback and find a way to improve the soundproofing in our connecting rooms to avoid such inconvenience to our guests in the future. I do hope that this experience does not deter you from choosing to stay with us again as we look forward to welcoming you back in the near future. Yours sincerely, Alan Burrows General Manager

经 AccorHotels认证的评论
金. 商务住宿 - 12/03/2018
« 酒店位置非常方便,服务贴心到位,入住体验很棒! »

连续两次入住,酒店的服务很好,热情周到。位置超赞,出行方便。特别喜欢酒店的泳池,干净、够大。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Jin X., It’s our immense pleasure to have served you and thank you very much for your review. It's a great delight to know that you enjoyed every aspect of your stay with us. Reviews as such are an affirmation for us that guests appreciate the quality of our services and products that we strive to deliver with excellence everyday. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Charlie H. 家庭住宿 - 05/03/2018
« 感觉不错,是一次很好的体验 »

前台登记服务很细致,态度不错,主动帮我们安排了会中文的人员。客房也挺干净,加床也提前准备好了,之后的客房清洁及用具更换也很及时。总体挺满意的,会推荐给朋友。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Jianyong h., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Jacob N. 商务住宿 - 03/03/2018
« 感受不到會員有什麼的不同 »

房間不錯,只是離地鐡站比較遠。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Chor Fai Jacob n., Thank you for your feedback. We regret to note your experience with us. At Novotel, we make every effort to ensure our guests’ full satisfaction with every aspect of the stay hence please rest assured that your comments have been highlighted to the relevant Department Heads for further review and constructive action. We appreciate your review and look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
刘. 朋友住宿 - 02/03/2018
« 整体感觉不错,窗外景色也不错! »

前台办理入住还是挺快的!整体感觉可以,我和朋友都很满意!

酒店已对评论作出回复
酒店已对评论作出回复

Dear ying L., We very much appreciate your comments regarding your stay at the Novotel Singapore Clarke Quay. I am glad to know that you had a pleasant stay with us. On behalf of the Management and the Team here at Novotel Singapore Clarke Quay, we thank you and look forward to welcoming you back again for another great stay soon. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Vickychiu 情侣住宿 - 26/02/2018
« 空调冷气不足 »

前台服务还不错,就是空调感觉不是很冷,房间每天都开到20度高风才感觉舒适

酒店已对评论作出回复
酒店已对评论作出回复

Dear Dan Dan Z., It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Ke L. 家庭住宿 - 24/02/2018
« Very good hotel, excellent service! »

宾至如归,服务热诚,在大堂给孩子的一个小小的万花筒就让我们感受到了浓浓暖意,这是在新家坡期间唯一主动为孩子提供免费加床服务的酒店! 位置很好,隔壁就是7-11,周边餐饮云集,景色秀美,期待再次入住!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ke Liang, Thank you for your feedback and I am glad to know that you had a great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
Yan X. 家庭住宿 - 23/02/2018
« 可能是由于春节高峰期间感觉服务人员很忙,没有太多服务意识! »

首先是房间的清洁每天都不是很到位,总是遗忘摆放房间的工具,拖鞋质量好差,很单薄,沾水就湿了,然后管服务人员再要一双告知是给过了,不能再给了,我想说的是早上打扫后并没有摆放!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Yan X., Thank you for your feedback on your recent stay at the Novotel Singapore Clarke Quay. Please accept my sincerest apologies for the cleanliness issues you encountered in your room throughout your visit. This is unacceptable and certainly does not reflect our usual level of service. Rest assured that we will strive harder to ensure consistency in our services so that such inconvenience to our guests in the future. I sincerely hope that this experience does not deter from your staying as we look forward to the pleasure of welcoming you back on your next trip to Singapore. Yours sincerely, Alan Burrows General Manager

经 AccorHotels认证的评论
Alex 家庭住宿 - 21/02/2018
« 预定的双床房,结果给的单床房。 »

携程上面预定的双床房,并且支付了双床房的费用,结果到店后只给了单床房,而且被告知没有双床房,打电话给携程,携程说这是委托当地代理预定的,不能够帮忙协调,也不可以退款。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Alex, Thank you for your feedback on your recent stay at the Novotel Singapore Clarke Quay. I am sorry to note your disappointment with your room assignment during your visit. Based on our records, the bookings from your travel agent was made for a Standard Room hence this was the type of room allocated to you upon arrival. While we strive to ensure that our room assignment is done according to our guests’ preferences, we were unfortunately unable to do so in this instance as all of our Standard Rooms only have one bed inside and our twin-bedded rooms start from the Superior Room level and up. I sincerely hope that your recent experience does not deter you from staying with us again and that you will give us another opportunity of welcoming you again soon. Yours sincerely, Alan Burrows General Manager

经 AccorHotels认证的评论
Nick C. 家庭住宿 - 21/02/2018
« 舒適 »

地理位置優。房間乾淨整潔。接待人員親切。但早餐不合我們的口味。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Po Jen Chen, It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
H. 家庭住宿 - 21/02/2018
« 理想的住宿地點 »

清潔 乾淨 地理位置很好

酒店已对评论作出回复
酒店已对评论作出回复

Dear Janetsu Huang, Thank you for your feedback and I am glad to know that you had a great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
黃. 家庭住宿 - 19/02/2018
« 很舒適 »

房間大,地鐵方便,整體感覺乾淨舒適,有機會還會入住

酒店已对评论作出回复
酒店已对评论作出回复

Dear Shu Jung Huang, Thank you for your feedback and I am glad to know that you had a great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
C. S. 家庭住宿 - 19/02/2018
« 不錯 »

CP值很高,早餐要再加油

酒店已对评论作出回复
酒店已对评论作出回复

Dear Sung-lin Chen, It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

经 AccorHotels认证的评论
谢. 家庭住宿 - 19/02/2018

卫生间水温不稳定,中文交流不方便

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ding Xie, It’s our immense pleasure to have served you. Thank you very much for your constructive input and comments, which are precious to us and allow us to keep on upgrading and improving our services and products. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Megawati Hartono Front Office Manager

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  • 我可以轻松地将我的华住会积分转换为 Le Club AccorHotels 雅高乐雅会积分(反之亦然)
  • 我可以使用我的奖励积分
  • 我不能使用我的积分
  • 我享受 {{fidelityCard}} 礼遇
  • 我享受礼遇
  • 我没有享受礼遇
  • 我可以享受会员价
  • 我无法享受会员价

我们位于周边的其他酒店

位于 360 米 茂昌阁瑞士酒店
茂昌阁瑞士酒店
187.50 SGD 非会员房价
187.50 SGD 会员折扣 在预订的时候即可享受会员折扣
0.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
位于 920 米 史丹福瑞士酒店
史丹福瑞士酒店
285.00 SGD 非会员房价
285.00 SGD 会员折扣 在预订的时候即可享受会员折扣
0.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
位于 990 米 Fairmont Singapore 酒店
Fairmont Singapore 酒店
290.00 SGD 非会员房价
290.00 SGD 会员折扣 在预订的时候即可享受会员折扣
0.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
位于 1.2 公里 新加坡莱佛士酒店因翻修而暂时停业至 2018 下半年
新加坡莱佛士酒店因翻修而暂时停业至 2018 下半年
N/A --- 非会员房价
N/A --- 会员折扣 在预订的时候即可享受会员折扣
0P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
我们位于 新加坡 的所有酒店
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