悉尼国际机场诺富特酒店

客户意见评级 (ALL 评级) 4.3/5 3,039 评论

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22 Levey Street, 2205 伍利河, 澳大利亚

描述

酒店其他优惠

  • ALLSAFE certification

  • 11 meeting spaces, suited for events from banquets to cocktail functions for up to 400 guests

  • Parking available, as well as a Sydney Airport Shuttle Bus (paid service)

  • 24 hour reception and Room Service

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酒店位置

悉尼国际机场诺富特酒店

22 Levey Street
2205 伍利河
澳大利亚

GPS:-33.934074, 151.156647

电话
传真 +61 2 9518 2002

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Marke Kitchen

The Marke Kitchen opening hours: Breakfast: 05:30 - 10:00 | Lunch: 11:00 - 16:30 | Dinner (Sun-Mon): 17:00 - 22:30 | Dinner (Tues-Sat): 17:00 - 21:00

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  3,039 评论

TripAdvisor 评级  4.0/5  2,433 评论

Rip off with bad service and food

Tripadvisor 评级 1.0/5

JOHN B Friends getaway - 经 TripAdvisor 认证的评论

Visiting a friend staying at Novotel for drinks and dinner. Started with a drink in market bar or correctly tried to have a drink. Four beers on tap. Two unavailable needing someone to charge keg ( in next 24 hours) . Used guest card voucher for large glass house white. Voucher only covers small glass of house white. Staff unable to change order without adjusting ticket. 40 minutes later still no wine. Went to hotel restaurant. The minimal English staff could not / unaware of food difference between Bar n restaurant. Sat in restaurant, 30 mins before approach for order. Wait staff unable to explain menu, minimal English. Did not know or explain vegetables or sides. Roast chicken and grass fed scotch fillet steak. Chicken small, unappealing and obviously poached on cold mash, Cold veg. $60 steak was 200gm not 300. Steak mostly fat and gristle. Veg and mash cold. Took 40 mins to arrive. The meals were an embarrassment and to quote my fried staying “a rip off”. We were not asked if we’d like a drink or offer water. We had to ask at bar which took 30 mins to be served. I would not recommend the Novotel restaurant, service or food as a cheap boarding house and it was as expensive as the top restaurants in Sydney. Over seas and local visitors much be totally conned. John

relaxing and convenient

Tripadvisor 评级 5.0/5

gnoddy 经 TripAdvisor 认证的评论

this was an excellent facility,very handy to airport with great staff that seemed to go abopve and beyond to make our stay enjoyable.the rooms are very comfortabl and quiet.we had drinks and meals downstairs and found the service and food very good. would definitely stay again.

Very comfortable, great staff!

Tripadvisor 评级 5.0/5

Louise N 经 TripAdvisor 认证的评论

The rooms are spacious, clean & very comfortable. The bathrooms are well appointed with a range of toiletries that were more than adequate. Our beds were comfortable with great pillows. The staff were friendly and helpful making our check-in and out with ease, nothing was too much trouble. This is a convenient location.

Thank you for your thoughtful feedback! We're thrilled to hear that you enjoyed the spacious and comfortable rooms, well-appointed bathrooms, and our friendly and helpful staff. We're delighted to have provided you with a convenient and enjoyable experience. We look forward to welcoming you back in the future! Tim Nott General Manager

Great convenient stay!

Tripadvisor 评级 5.0/5

HappyExpatSaigon 家庭住宿 - 经 TripAdvisor 认证的评论

Good family room with plenty of space, very friendly and helpful staff, great location for Intl Airport, kids loved the pool with a view of the city. Meals in the restaurant were lovely, enjoyed the Aussie touch on the breakfast buffet before flying back to Asia.

Extremely RUDE, UNPROFESSIONAL GM

Tripadvisor 评级 2.0/5

tammyBaltimore_Md 经 TripAdvisor 认证的评论

Would have definitely given a 4☆ until I met the GM after major issues @ the hotels restaurant. I specifically asked for eggs a specific way (soft scrambled) which I could immediately tell cooked hard & cardboard box eggs & not the real thing, wait staff went back and again NOT cooked soft, and bacon so hard just terrible! I asked who's the manager, he pointed to the front desk buy was ultimately talking to the GM, who ultimately called me rude, not even listening to me, smart ass remarks "you were in the kitchen watching them cook....", I don't have to I see my food was visibly cooked wrong, but this man's overall NASTY UNPROFESSIONAL attitude made my skin crawl, clearly couldn't careless what hotels customers have to say. Room itself spacious and nice BUT tv u have to navigate each time it goes on to get ANY live tv channels. Bed & pillows could be a little softer. And please get USA style plugs in your rooms, especially since your so close to an international Airport.

Dear tammyBaltimore_Md Thank you for taking the time to share your experience We deeply regret the disappointing experiences you encountered at our hotel's restaurant and during your stay overall. Please accept our heartfelt apologies for any distress this may have caused. Our utmost goal is to consistently deliver exceptional service, ensuring all guests feel valued and respected. It is evident that we fell short of meeting these standards on this occasion, and for that, we sincerely apologize. Please know that our intention was to promptly address the situation and alleviate any potential discomfort. However, we acknowledge any unintended missteps and apologize for any inconvenience caused. We genuinely hope for the opportunity to welcome you back in the future, ensuring a more seamless and memorable experience. Kind Regards, Ranga W Rooms Division Manager Novotel Sydney International Airport

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其他网络用户评价我们的酒店

  • 1,302 评论 9.2/10 位置
  • 1,936 评论 6.2/10 房间
  • 1,868 评论 8.3/10 服务
  • 20 评论 9/10 上网
  • 814 评论 6.1/10 食物
  • 718 评论 5.8/10 清洁度
  • 397 评论 5.5/10 性价比
  • 341 评论 8.1/10 早餐

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