慕尼黑巴亚普斯特索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,296 评论

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Bayerstrasse 12, 80335 慕尼黑, 德国

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  • 是独行游客、情侣和家庭的理想选择。

  • 历史悠久且具有现代风格的酒店大楼

  • 色调鲜明、创意十足的独特套房

  • 紧邻慕尼黑中央车站，靠近玛利亚广场

  • 绿钥匙认证

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酒店位置

慕尼黑巴亚普斯特索菲特酒店

Bayerstrasse 12
80335 慕尼黑
德国

GPS:48.139495, 11.55678

电话
传真 +49 89 599481000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,296 评论

TripAdvisor 评级  4.5/5  4,980 评论

卓越奖 2023

Amazing Stay

Tripadvisor 评级 5.0/5

prashan3253 Solo travel - 经 TripAdvisor 认证的评论

Top 5 star hotel. The service was impeccable. The staff at the breakfast area are super efficient. The hotel looks lovely. Grand with a lot of area to walk. The rooms are so good. The bed is so soft you can sleep like a baby. The rain shower is very powerful too. The water gets very hot so have to be careful.

Bonjour prashan3253, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

不錯

客户意见评级 3.5/5

Vincent 朋友住宿 - 所有已确认评论

忘記了welcome drink.

Bonjour Mr. S., Thank you very much for your visit and for taking the time to review your stay at Sofitel Munich Bayerpost. I do acknowledge, however, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. I would like to offer my sincere apologies for any problems. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Emiel van Dijk General Manager

Soundproofing not the best for a 5 star hotel

Tripadvisor 评级 3.0/5

990_Letour 经 TripAdvisor 认证的评论

Unfortunately first I have to mention few cons, because these should not appear in a 5 star rated hotel, and soundproofing is what I respect as a guest and it’s what I am ready to pay for. -Soundproofing in room very poor. You can actually hear steps impact sound from another room next to yours. Floor in a room’s corridor and toilet/bathroom is made of some kind stone material. (Floor very cold by the way, no heating available). -You can even hear when guest in neighbour room uses his key card (click sound), not to mention hugely banging door. -If someone plays music you can hear bass echoing to your room. (Bang&Olufsen’s soundsystem available in room) I didn’t mind train station announcements, which you can clearly hear to room (7 floor), but very annoying is when you hear someone else’s steps from another room. No announcements at night. Shower drain sometimes makes an awfully loud noise, which scares you. Somekind of bubbling happening. Carpet needs refurbishing, few permanent stain marks. Rooms are a bit outdated (beds, closets etc..) There could be a better lighting system i a room, a bit too dark. Pros: -Excellent location next to Hauptbahnhof -Kind and helpful staff -Bath amenities (Diptyque) luxury -Rooms design nice -View nice from 7th floor -Level of cleaning very good -Nespresso machine a huge plus (even a too few capsules)

Bonjour 990_Letour, Thank you for your visit, the great remarks on the service , and also for your detailed critique and suggestions on improvement regarding the soundproffing and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager

Impeccable Bavarian hospitality

Tripadvisor 评级 5.0/5

adrielv448 Solo travel - 经 TripAdvisor 认证的评论

Amazing experience from beginning to end! As soon as you walk in you sense luxury. The service was impeccable and on point. The room service staff was always very friendly and quick. They even allow food delivery to the hotel which is a plus in my opinion. I’m pretty sure the bed was one of the softest most comfortable beds I’ve ever slept in. Only slight negative was that the wifi kept disconnecting for some reason, at least once a day….other than that, thank ya’ll for an amazing hospitality experience here in Munich. Definitely will come back soon. Adriel

Bonjour adrielv448, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager

Saving Grace! Best Experience!

Tripadvisor 评级 5.0/5

dnkswayoflife 经 TripAdvisor 认证的评论

Sofitel Munich Bayerpost Hospitality - 5/5 Cleanliness - 5/5 Amenities - 5/5 Overall - 5/5 We are going to start this review by saying this was one of the best hotels we have ever stayed at. Period. From the time we checked it to the time we left; we had an outstanding experience! We only had only one suggestion which we will talk about below. After having to level a horrible AirBnB, my wife and I franticly search for a hotel that we could stay at for 3 days and over a weekend in Munich. Not an easy task. However, some how we found Sofitel. We left our AirBnB immediately after finding the hotel and were welcome graciously upon arrival. I’d like to first thank Umut, who checked us in. He was nice, up beat and welcoming. So welcoming he knew we were unhappy, and asked if there was anything he could do. To which we replied, an enjoyable experience. We then explained what we had just gone through. We was blown away. He kindly gave us drink vouchers for the hotel’s bar, saying we would defiantly need a drink after what we had gone through. Next, it was like fate, ironically there was a convention being held at the hotel and they actually needed the kind of room we booked. From there Umut and manager Julian Muller kindly up graded us to a Junior Suite. We were beyond grateful. Umut finished the check in and got us on our way. The junior suite as cleaning, warm, two levels, and had a view of both Munich and Alps. It was incredible! During our stay it was quite and we never heard anyone. The room in full was clean and had no flaws. Never had a complaint there. We enjoyed the room to it’s fullest. We did end up enjoying a couple of drinks after dropping our bags and had no complains there either. The bar maid was amazing and full of life. Even suggesting a couple of craft drinks that the hotel was known for. Which we both agreed to having and were not disappointed. From there we headed back to our room to call it a night. To our surprise, while in our room, room service showed up. They brought us a complimentary bottle of Prosecco. We were beside ourselves by this point. As our stay continued for the next few days, we used the concierge and enjoyed all the suggestions they gave us. Not one was bad. Again, they were kind, open, and ready to help. Now, as I said earlier, we enjoyed our stay to the fullest. Having no complaints, but rather one suggestions. That was on our last day, having breakfast at the hotel’s restaurant on our way out. The overall food was good. Quite the selection. From breads, oats, meats, pretzel, eggs, and even honey comb. Top shelf. However, for the cost was quite hight. Even for all the goodies, it was high. But it was a top hotel and sometimes when you stay at places like this, it going to cost. Again, not complaining one bit! The breakfast was amazing. Just had a little sticker shock was all. To any one looking to have a grand experience while in Munich, we would highly suggest Sofitel. Moreover, we would like to take a moment and specifically thank Umut and Julian Muller for making our stay one we will remember forever!

Bonjour DonaldDuck2121, Thank you for staying with us and for taking the time to review very detailed your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the amazing remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager

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其他网络用户评价我们的酒店

  • 1,228 评论 8.8/10 位置
  • 1,849 评论 7.2/10 房间
  • 2,094 评论 7.8/10 服务
  • 14 评论 8.5/10 上网
  • 789 评论 8.2/10 早餐
  • 734 评论 6.4/10 舒适度
  • 590 评论 8.7/10 氛围
  • 458 评论 6.4/10 清洁度

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