迪拜世贸中心诺富特酒店

Dear Mr. Hongwei, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. It is inspiring to learn that our guests are happy and satisfied. We look forward to the pleasure of welcoming you back again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

Dear Mr. M., Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team so that they are aware of the areas requiring attention. Once again, we appreciate you sharing your concerns with us, and look forward to the pleasure of welcoming you again in the future. Sincerely, Mohsin Yaqoob Hotel Manager Novotel World Trade Centre Dubai

Dear Ms. Z., Thank you for taking the time to review your stay at the Novotel World Trade Centre Dubai. It is a pleasure to learn that you had a pleasant stay with us and greatly appreciate your positive feedback. I have shared your review with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again at our property in the near future. Sincerely, Mohsin Yaqoob Hotel Manager Novotel World Trade Centre

Dear Ms. Yan R., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is a pleasure to read that overall you were pleased with your stay and our services have met your satisfaction. I will share your comments with our team and definitely, your wonderful feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai