汉堡市诺富特套房酒店 3 星

客户意见评级 4.2/5 7,932 评论
汉堡市诺富特套房酒店
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  • 我获得了等级积分和奖励积分

  • 我可以使用我的奖励积分

  • 我享受礼遇

  • 我可以享受会员价

酒店其他优惠

  • 全天候营业的健身房和酒吧

  • 全天候供应熟食,您可在客房内享用

  • 营养均衡的自助早餐,还提供打包早餐

  • 设有模块化办公区的家庭房和套房

  • 可从较高楼层欣赏迷人的城市风光

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • Boutique Gourmande付费服务
餐饮
  • 早餐
  • 1 酒吧
  • 小吃和饮料机
休闲和活动
  • 健美中心
  • 海滩和水上运动
  • 自行车租赁 (周边)
商务服务
  • 网络角
  • 提供复印/打印服务

酒店位置

汉堡市诺富特套房酒店

Lübeckertordamm 2
20099
汉堡
德国

电话: +4940271400

传真: (+49)40/27140140

联系电子邮件

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • U1 :   U1 LOHMUEHLENSTR

  • U3 :   U3 BERLINER TOR

  • 乘飞机

    HAMBURG FUHLSBUETTEL 达到 15公里 / 9.32 英里

  • 乘船

    ALSTER JUNGFERNSTIEG 达到 1.5公里 / 0.93 英里

  • 乘船

    LANDUNGSBRUECKEN 达到 4公里 / 2.49 英里

  • 乘汽车

    A24 HORN 达到 5公里 / 3.11 英里

  • 乘火车

    HAMBOURG/ HAMBURG 达到 0.8公里 / 0.5 英里

  • 乘火车

    HAUPTBAHNHOF HAMBURG 达到 0.8公里 / 0.5 英里

GPS :53.557295, 10.020722

我们的客房

高级套房(1双人床+1单人床)

  • 最多人数: 3
  • 面积: 从 30
  • 客房内的无线网络
  • 卫星/有线彩电
  • 沐浴用品

高级套房(1双人床+2单人床)

  • 最多人数: 4
  • 面积: 从 30
  • 客房内的无线网络
  • 卫星/有线彩电
  • 沐浴用品

套房,配备 1 张双人床和 1 张沙发床

  • 最多人数: 4
  • 面积: 从 30
  • 客房内的无线网络
  • 卫星/有线彩电
  • 沐浴用品

酒店餐厅和酒吧

4 ELEMENTS BAR

Photo non contractuelle / Strictly non binding

靠在舒适无比的座椅上,畅想一下游遍五大洲的宏伟计划,活出你的激情。我们提供超过 65 种精选饮料供你选择,让你在闲暇时间将旅行计划付诸实践。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日


汉堡市诺富特套房酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.2/5

7,932 评论

很棒的住宿

客户意见评级 4.2/5

Jill C. 家庭住宿 - 12/07/2019 AccorHotels评论

房間寬敞舒適, 還能分隔成兩個區域。Check in櫃檯人員讓我們提早入住, 協助使用洗衣機的工作人員很有幫助。交通方便, 距離火車站不遠, 附近採買也很便利。

Dear Ming Hui C., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, René Ykema General Manager Simone Schieck Assistant Manager

整潔但看得出年紀

客户意见评级 4.2/5

蘇. 家庭住宿 - 11/02/2019 AccorHotels评论

整潔但看得出年紀

Dear Hao-Pang S., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, René Ykema General Manager Simone Schieck Assistant Manager

位置不错,服务一般

客户意见评级 4.2/5

S. 家庭住宿 - 02/01/2019 AccorHotels评论

房间有微波炉但没有任何可以进微波炉的容器,因为要给宝宝热食物,不得不去餐厅借碗,前台服务员态度一般,不热情,性价比不好

Dear ke s., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, René Ykema General Manager

环境服务

客户意见评级 4.2/5

刘. 商务住宿 - 22/01/2018 AccorHotels评论

环境舒适,服务热情

Dear Mr. X., WOW! We are thankful for the great review about your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. It is a pleasure to receive that kind of positive feedback! We are delighted that you are satisfied with your stay, the hotel and the service we offer. Therefor we will share your comment with our team. We are sure that this feedback will serve as an encouragement to all of our staff. Because it is our deepest interest that our guests feel welcome at any time. We are looking forward to welcoming you again and wishing a pleasant week! Sincerely, René Ykema Simon Krueger General Manager Assistant Manager

交通便利, 前台服务很好

客户意见评级 4.2/5

匿名 单人住宿 - 01/10/2017 AccorHotels评论

因为到达时间较晚.和前台进行了几次沟通, 确定保留了房间预定,非常不错. 唯一不方便的部分是关于付款,尝试了使用信用卡,借记卡等各种不同商家的卡,都没成功, 幸亏带了一些现金,但是只够支持两个晚上的金额, 所以在第二天有想办法找到了一些现金, 才得以支付左右的费用. 非常危险,差点因为现金不够,导致露宿街头

Dear Mrs Z., We are thankful for your review about your stay at the Novotel Suites Hamburg City. We hope you had a save trip back home. We regret the inconvenience at check in. We can assure you that the inquiry for an advance payment at check in is a usual guideline which is in many hotels standard and in any case which must be kept at Accor. Nevertheless we are glad that you are satisfied with the hotel and our staff. Therefor we will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff. Because it is our deepest interest that our guests feel welcome at any time. We are looking forward to welcome you again and wish you a pleasant week! Sincerely, René Ykema Simon Krüger General Manager Assistant Manager

房間比較細

客户意见评级 4.2/5

A 家庭住宿 - 19/08/2017 AccorHotels评论

房間比較細

Dear Mr. F., We are thankful that you have taken the time to give us a review about your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. We sincerely regret that we did not meet your full expectations and that the room has been a bit too small for your needs. Please allow us to express our apologize for all resulted inconvenience. Please rest assured that we will take us your review to the occasion to improve the quality of our service. Because it is our deepest interest that feel welcome all the time. We hope to regain your confidence in a renewed visit and we would be pleased to welcome you again. Wwish you a pleasant start to the new week! Sincerely, René Ykema Simon Krüger General Manager Assistant Manager

很好

客户意见评级 4.2/5

潘. 家庭住宿 - 13/08/2017 AccorHotels评论

酒店地理位置不错,距离市中心很近, 交通便利 , 门口走几步就有地铁站 和公交车站 ,服务态度也很好, 大堂有些小, 早餐不推荐因为比较贵而且东西比较少, 早餐可以在对面的面包房解决或者在附近的超市买回来在房间里解决。

Dear Mr. P., We are thankful for the great review and that you have taken the time to tell us about your experience after your stay at the Novotel Suites Hamburg City. We hope you had enjoyable days in Hamburg and a save trip back home. We regret that we could not persuade you of the breakfast concept. We will take your note to he occasion to discuss possible changes. Nevertheless it is a pleasure to receive that kind of positive feedback! We are pleased that you are satisfied with the hotel, our staff and the service we offer. Therefor we will share your rating with our team. We are sure that this feedback will serve as an encouragement to all of our staff. Because it is our deepest interest that our guests feel welcome all the time. We are looking forward to welcome you again and wish you a pleasant start to the new week! Sincerely, René Ykema Simon Krüger General Manager Assistant Manager

有点家的感觉

客户意见评级 4.2/5

Y. P. 商务住宿 - 24/05/2017 AccorHotels评论

房间宽敞整洁,各种设施比较齐全,服务人员也不错。只有其中一个服务员,每次我去餐厅借碗用的时候,别的服务员都没有阻拦,只有她阻拦我。我可以理解她说的我自己进去了没有人知道怕出意外,但是她态度不好,用词不当,好像不是来服务我的而是来管教我的。这种态度和用词让我很不舒服,如果她能微笑着对我用合适的语言解释,我是完全可以接受的。

客户意见评级 4.2/5

匿名 商务住宿 - 19/04/2017 AccorHotels评论

卫生干净,环境良好

客户意见评级 4.2/5

匿名 商务住宿 - 24/06/2016 AccorHotels评论

整洁、安静、交通方便,离市中心近。下次还会入住。

我们最新的 20 评论

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