斯图加特辛德尔芬根展览中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,372 评论

斯图加特辛德尔芬根展览中心美居酒店 - Image 1
斯图加特辛德尔芬根展览中心美居酒店 - Image 2
斯图加特辛德尔芬根展览中心美居酒店 - Image 3
斯图加特辛德尔芬根展览中心美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 安心悦界认证酒店

  • 拥有 186 间宽敞客房

  • 质朴舒适的葡萄酒吧

  • 室内游泳池

  • 距 A81 高速公路辛德尔芬根东出口仅 500 米

我们的客房

酒店位置

斯图加特辛德尔芬根展览中心美居酒店

Schwertstr.65, -, -
71065 辛德尔芬根
德国

GPS:48.704585, 9.039484

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,372 评论

TripAdvisor 评级  4.0/5  566 评论

Extremely professional

Tripadvisor 评级 4.0/5

Matteo Carlo C 家庭住宿 - 经 TripAdvisor 认证的评论

We had a problem with the reservation due to the travel agency, they were able to solve everything quickly, effectively and with extreme gentleness. The rooms were clean and comfortable, the swimming pool correctly managed, and the sauna well organized. The breakfast was great (extremely appreciated by children), and the beer, before going to sleep, was good.

Dear Matteo Carlo C, Thank you for taking the time to share your feedback and wonderful experience with our Mercure Hotel Stuttgart Sindelfingen an der Messe. We are delighted to know that our staff went above and beyond to solve the issue efficiently and courteously. It's also wonderful to hear that our rooms were comfortable, the swimming pool and sauna were both managed correctly, the breakfast was a hit with children, and you even had an enjoyable beer before bed. At Mercure Hotel Stuttgart Sindelfingen an der Messe, we strive to provide excellent service with a focus on providing comfort, convenience, and relaxation for all our guests. Your kind words are greatly appreciated and we are thrilled that we could make your stay memorable. We hope you will visit us again soon! Kind regards from Sindelfingen Dario Tolksdorf General Manager

Well deserved 1 star hotel!

Tripadvisor 评级 1.0/5

MichelleNg1992 商务住宿 - 经 TripAdvisor 认证的评论

I had a 1.5 weeks stay with this hotel. Customer service pretty mediocre. I would definitely not recommend for long stay. Some of the unpleasant experiences include: 1. I was told that the laundry service provided is the same day collection service. However, they are only back to me three days later. Part of the delay was due to hotel staff’s failure to check return laundry. 2. Blackout “three” times while I was in my room resting and having dinner. No electricity during the period and hotel staff failed to notify me (which I have requested for over the phone) once the blackout was over. Do not expect any services or support from the hotel staff just like any 1 star hotels. You are pretty much on your own.

Dear MichelleNg1992, Thank you for your feedback on your stay. There seem to be many points where we should check again how this could have happened. Please accept our apologies for this inconvenience. We are hosts and that out of conviction, however, we are also human and mistakes happen, even if we would have liked to avoid them. We are very sorry that you could not remember us positively and would nevertheless be pleased to welcome you again in our house to show that we can do this better. Kind regards from Sindelfingen

住的可以

客户意见评级 5.0/5

S. 商务住宿 - 所有已确认评论

早餐 卫生 服务都很好

Dear S., thank you very much for thinking of us after your trip home and sharing your impressions with us and our future guests. It is nice to read that you had a pleasant stay with us. We hope to be able to welcome you again one day and wish you a "warm welcome" already today! Kind regards from the Mercure Hotel Stuttgart Sindelfingen an der Messe, Dario Tolksdorf- Assistant General Manager

Good Hotel.. Nice staff...room very clean and in good working condition..great TV set..coffee making facilities..quiet

Tripadvisor 评级 5.0/5

edgard p 家庭住宿 - 经 TripAdvisor 认证的评论

Great staff and hotel..very good breakfast..clean and comfortable room..big Television set..coffee making facilities..great parking facilities..conveniently located close to highway..big swimming pool

Dear edgard p, Your feedback is a special honor and a highlight of a day when we are privileged to host you. Thank you very much for your visit and for taking the time to rate your stay at the Mercure Stuttgart Sindelfingen an der Messe. We are very pleased about the maximum number of points in almost all categories. Especially the excellent marks and the praise for our service we will of course gladly pass on to our staff. Like me, they will be very pleased. We are pleased that you felt completely at home with us. Together with my team, I look forward to your next visit, which hopefully won't be too long in coming. With best regards, Arjan Wilbers General Manager

Terrible, terrible heat in room

Tripadvisor 评级 1.0/5

Bu S 家庭住宿 - 经 TripAdvisor 认证的评论

Terribly, terribly hot in the rooms. In the midst of an European energy crisis this hotel heats the rooms up to a perceived temperature of 35-40 Celsius. There is an AC but this cannot by far compensate to the crazy , unhealthy heat the hotel is feeding its room with. Open the windows (with an outside temperature of 6 C is also not sufficient + you get the heavy traffic noise of the road). It’s really a health disaster to expose paying customers to this absurd situation. Avoid staying here if you don’t want to wake up with a headache and feel deeply dehydrated. We rarely complain on our stays, but this one set a new low. Thanks Mercure for ruining our weekend. (And to the manager that is considering replying to this message, your virtual reply will not solve the problem in real life, sorry we don’t buy that)

Dear BuS, you are absolutely right, unfortunately our answer does not change the experience you had with us. What it does change is that we would also like to and must apologize to you. We are hosts and that means that we want to make our guests' stay pleasant in every way, and that didn't work out for you. We have passed on this technical defect directly to our house technician to make sure that this will not happen again. Kind regards from Sindelfingen

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其他网络用户评价我们的酒店

  • 560 评论 6.6/10 位置
  • 1,083 评论 7.4/10 房间
  • 819 评论 8.8/10 服务
  • 27 评论 5.4/10 上网
  • 719 评论 8.7/10 早餐
  • 549 评论 6.4/10 舒适度
  • 524 评论 7.6/10 清洁度
  • 333 评论 4.4/10 性价比

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