堪培拉诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 3.9/5 3,315 评论

保证最优惠房价
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65 Northbourne Avenue, 2601 堪培拉, 澳大利亚

描述

酒店其他优惠

  • 距湖泊 1 公里，距国会大厦 3 公里

  • 附近设有诸多餐厅和酒吧

  • 无线网络、大办公区、纯平有线电视

  • 时尚的酒吧全天提供饮料和小吃

  • 健身中心、水疗中心、桑拿房、活动场所

我们的客房

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酒店位置

堪培拉诺富特酒店

65 Northbourne Avenue
2601 堪培拉
澳大利亚

GPS:-35.27799, 149.128986

电话
传真 +61 2 6245 5100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  3,315 评论

TripAdvisor 评级  3.5/5  4,004 评论

Very poor service

Tripadvisor 评级 1.0/5

PerthPhil 家庭住宿 - 经 TripAdvisor 认证的评论

Terrible service. Can’t get hold of reception or room service on phone. Made room up for 3, advised only 2 staying and repeatedly promised to reconfigure rather than folding bed taking up space. They promise to do so but nothing happens. Charge and then can’t refund and staff don’t seem to care

Dear PerthPhil, Thank you for choosing to stay with us at Novotel Canberra. We are very disappointed to hear that your recent experience at our property did not meet your expectations. At Novotel Canberra we pride ourselves on our customer service and are sorry to hear that we let you down. Your detailed feedback has been passed onto all relevant departments and will be investigate and addressed. We sincerely apologise for the inconvenience this caused you during your stay. We hope to get the opportunity to better serve you in the near future. Sincerely, Jessica James General Manager

Reliable hotel chain with above average facilities

Tripadvisor 评级 4.0/5

janet f 经 TripAdvisor 认证的评论

One bed apartment had comfy king bed , two TVs and good sized bathroom with decent shampoo. Step into bath was high but it had railings . Kitchen area is near front door and is a small dark space with basic kitchen - microwave , two bar fridges , toaster ( broken replaced with another broken one) - no sharp knives or salad bowls or comfy couch ( that was in bedroom) . Excellent large pool, spa, sauna and outside deck but lots of families using it most of the time . Breakfast was buffet and included hot and cold food and was good . Parking expensive but we parked for free in the street as it is free on weekends and holidays . Easter weekend they had a 15% surcharge on food so either get included when you book or pay $40 . Location was fabulous near tram, coach and 5 min walk to main shopping mall and restaurants . Can recommend the Ride Shop on Lonsdale for bike hire - easy town to bike around with lots of separated bike lanes and a mostly flat city . Staff stored my bike for me . Helpful staff especially the level 2 cleaning team . Level 2 is also the pool/gym floor so can get noisy try to stay away from the pool corridor and ask for a west facing room as ours got hot in the arvo .

Dear N9288HRjanetf, Thank you for choosing to stay with us at Novotel Canberra and thank you for taking the time to provide us with such a detailed review of your recent experience at our property. It is fantastic to hear that enjoyed our facilities including your spacious room, our restaurant and our pool leisure area. It is also wonderful to hear that our central location suited your needs and that our team were very helpful. We are very sorry to hear that two of the toasters provided did not work, this has been passed onto our Executive Housekeeper to investigate and address immediately. We sincerely apologise for the inconvenience this caused. We hope to warmly welcome you back to Novotel Canberra on your next visit to the nation's capital! Sincerely, Jessica James General Manager

Outstanding

Tripadvisor 评级 5.0/5

Dean R 经 TripAdvisor 认证的评论

The beds were amazing, so soft and comfortable. The Staff were amazing, the front desk were always happy to give any help they could. The restaurant team gave an amazing experience and the housekeeping team were incredibly professional when cleaning my room. Cannot wait to stay again!

Dear DeanrH805kn, Thank you for choosing to stay with us at Novotel Canberra. We are thrilled to hear that your recent experience with us was outstanding. It is fantastic to hear that you found our beds very comfortable and our team both amazing and professional. This feedback will be shared and celebrated with the whole team. We look forward to warmly welcoming you back on your next visit to the Nation's Capital. Sincerely, Jessica James General Manager

位置好，住也舒服

客户意见评级 5.0/5

Wangsong 情侣住宿 - 所有已确认评论

尤其前台有个女生帮我定去墨尔本的 Bus 及火车票

Dear Song W., We very much appreciate your comments regarding your stay at the Novotel Canberra. Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our location convenient and accommodations comfortable. It's wonderful to know that our front desk team, particularly the helpful young lady, could assist you in booking your bus and train tickets to Melbourne. Providing excellent service is our priority, and we're delighted that she could contribute to making your stay even more enjoyable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Youvrind Duty Manager

Lively neighborhood

Tripadvisor 评级 5.0/5

SteveAntpitta 经 TripAdvisor 认证的评论

We stayed here when our flight was diverted to Canberra. The desk clerk handled the rush of displaced passengers sent here well. The rooms were very comfortable. The location is in a lively area, convenient to restaurants and a hopping nightlife..

Dear SteveAntpitta, It is great to hear that you enjoyed your time at our property and in Canberra even if that was not your original plans. We are thrilled to hear that our front office team were able to quickly assist and that our central location suited your needs. We hope to warmly welcome you back on your next visit to the Nation's Capital and appreciate you taking the time to provide us with this review. Sincerely, Jessica James General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,737 评论 7.4/10 位置
  • 2,391 评论 5/10 房间
  • 1,796 评论 7.3/10 服务
  • 25 评论 5.1/10 上网
  • 954 评论 4.8/10 舒适度
  • 921 评论 4.4/10 清洁度
  • 624 评论 3.7/10 设施
  • 619 评论 2.4/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。