惠灵顿瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 1,993 评论

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安心悦界(ALLSAFE)认可酒店

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这是首都最方便的酒店之一,适合情侣、商务旅客和家庭住宿,方便步行、乘汽车和公共交通前往当地旅游景点和中央商务区。

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酒店位置

惠灵顿瑞享酒店

345 The Terrace
6001 惠灵顿
新西兰

GPS:-41.293532, 174.769526

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

FORAGE KITCHEN + BAR

FORAGE 餐厅 + 酒吧俯瞰充满活力的 Te Aro,那里拥有惠灵顿最精致的菜肴和艺术美食。FORAGE 餐厅 + 酒吧采用新西兰特有土地生长的食材,并且向我们讲述着农场的故事。

我们的客人评论

我们的客人评论

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ALL 评级  4.4/5  1,993 评论

TripAdvisor 评级  4.0/5  487 评论

Clean and comfortable room

Tripadvisor 评级 4.0/5

willjc95 Couples - 经 TripAdvisor 认证的评论

Stayed for 2 nights Feb 2024. The view from the room was pretty good. Large bed and bathroom. Very clean and comfortable. The staff on reception were polite, helpful and upbeat. The location is good for exploring Wellington. There is a brewery bar around the corner (take the alleyway at the bottom of the hill) and also a bakery. The main way that this hotel could be improved would be to include breakfast in the room rate, as I don’t think this would be an unrealistic expectation for the price that we paid.

Kia ora willjc95, Thank you for taking the time out to share your experience . I'm pleased to hear you enjoyed the hotel and found our teams to be passionate about our guests. Our location is great for travellers exploring Wellington to immerse themselves in the city and a local neighbourhood. I take your comment on-board on the breakfast to be included in the room rate , we do ensure our pricing is competitive and try our best to offer value through our service, leisure facilities and daily complimentary chocolate hour. Thank you again for sharing your feedback. We look forward to serving you again in the future. Ngā mihi,

Not 5 Starr

Tripadvisor 评级 3.0/5

GeorgeM926 Couples - 经 TripAdvisor 认证的评论

The hotel is new so I’m being kind of as the staff need more training and appear to rely on one guy on the desks . He is skilled and helpful but the others are not as smiley and welcoming as they should be. For the prices charged you should get breakfast but it’s extra For the prices charged you should get parking but it’s extra . Location gives a good view over the city but boy is it a steep walk back up . The hotel makes it an asset it’s easy to access the Cuba part of town . Cuba is a dirty dump of a place and not the best of Wellington in my view . There is a hotel,channel on the TV - it gives no information at all . All in all it’s a clean corporate hotel that’s about it

Dear GeorgeM Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Wellington. I am sorry that your experience did not meet your expectations. As you did highlight we do have a couple of new team members at the front desk who we are training at the moment, they are very warm personalities however may be a bit nervous being at the front line in their initial days as they settle down . I take your comment on-board on the breakfast and parking to be included in the room rate, we do ensure our pricing is competitive and try our best to offer value through our daily complimentary chocolate hour and leisure facilities. Our VIP lift provides quick access to the hotel from Watson Street followed by a 12 minutes to the city center and is open from 6am 10pm which will save you walking up the hill. We will work in the hotel TV channel to have more information available about the property. Thank you again for sharing your feedback. We look forward to serving you again in the future. Ngā mihi,

Stayed twice in three days, would return

Tripadvisor 评级 4.0/5

Adam20191 家庭住宿 - 经 TripAdvisor 认证的评论

Pros: Friendly and well-trained Accor staff; stylish and well-equipped rooms; decent pool and small gym; on-site parking includes an EV charger. Cons: Building is a bit older, though well maintained; the smallest rooms are quite tight. Would definitely consider a stay here again.

Kia ora Adam20191, Thank you for sharing your experience at Mövenpick Hotel Wellington. I’m glad to hear you enjoyed the facilities and the great heartfelt service our team provides. May I suggest when you do plan to return you book our Deluxe and Executive rooms which will give you more space and there is also room for a couch in our executive rooms overlooking the harbour and Cuba quarter. We look forward to welcoming you back to Wellington. Nga mihi nui,

Pleasantly suprised

Tripadvisor 评级 4.0/5

liam404 Solo travel - 经 TripAdvisor 认证的评论

Reading reviews here it seemed to be a bit of a mixed bag so wasn’t sure what to expect however I was pleasantly surprised. Check in was straightforward and it was nice to get a room upgrade. I was allocated a room on the 9th floor that had a view out to the city. The room itself was well presented, the room was a good size and had a large TV. The sofa and chair were comfortable. The bathroom was nice albeit a little bit on the small size. I slept extremely well and didn’t hear any noise during the night. I quite enjoyed the chocolate hour (maybe every hotel should do this!) and the pool and sauna were very nice facilities to have. I believe this is the only Accor property in Wellington that has this. Based on the hotel itself I was willing to give it 5 stars based on value for money. Unfortunately, the thing that let it down was the in house restaurant and it brought my overall impression of the hotel down. My first choice of the beef cheek was not available (would have been nice to have been told this when I was given the menu) so opted for the steak. I was not impressed at a cost of $54 I was expecting something knock out but it really wasn’t- maybe it just wasn’t for me but the jus had a weird taste, the steak needed more seasoning and I found out I’m not a fan of bone marrow. I regretted dining here and would have gone elsewhere in hindsight. The service here also wasn’t anything to write home about either. I think they maybe need to revisit the menu in the restaurant and stop trying to be something they’re not. It’s a real shame. I would definitely stay here again (but maybe I’ll avoid the restaurant next time!)

Kia ora Liam404, Thank you for sharing your experience at Mövenpick Hotel Wellington. I’m glad to hear you enjoyed the facilities and the chocolate hour . I’m sorry to hear that the restaurant experience did let you down .Our intention is to provide great food complimented with genuine heartfelt service. I take your comment on board on the pricing , it is crucial for us to engage our diners with storytelling about the menu , source of origin of the meats and ensure the dishes are well cooked and presented. I’m hoping you will give us another opportunity . Please reach out to me at Atif.Khan@accor.com when you plan to stay with us again so we can invite you back to the Forage restaurant . We look forward to welcoming you back to Wellington. Nga mihi nui,

Not 5 star

Tripadvisor 评级 2.0/5

followingthesunn 经 TripAdvisor 认证的评论

We arrived 20 minutes after check in time but were told our room wasn’t ready. The man from reception explained that housekeeping were just making final touches and then he had to inspect it- bit odd. After roughly 45 minutes after arriving we were allowed to our room. Upon opening the door the room immediately smelt of damp. The beds felt damp and we discovered the floor was wet after taking our shoes off and getting wet socks. Although the wait for the room was a bit inconvenient, we wouldn’t have minded if the room was ok when we finally got it. Don’t quite understand how he went to “inspect” the room and deemed it suitable. Felt like they knew something was wrong. We then had to go back to reception and get moved to a new room. He said he would give us an upgrade for the inconvenience but it was exactly the same type room. Room was serviced on second day but milk and tea wasn’t replenished. Lobby area and bar were nice. Didn’t eat at the restaurant but looked pricey.

Kia ora followingthesunn, Thank you for your feedback , it is disappointing to hear that we checked you in a room which was not up to the standard . I’m a bit puzzled with the damp bed and carpet . I realise my response is not timely , I would appreciate if you would be able to share with me your booking details at Atif.khan@accor.com for me to investigate and come back to you. I’m hoping you will give us another opportunity , I would like to offer you with a complimentary upgrade so you can experience our Executive rooms facing the harbour and Cuba quarter. We look forward to serving you again in the future . Nga mihi nui,

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其他网络用户评价我们的酒店

  • 510 评论 8.1/10 位置
  • 1,265 评论 7.7/10 房间
  • 1,333 评论 8.7/10 服务
  • 14 评论 8.5/10 上网
  • 660 评论 7.6/10 食物
  • 594 评论 5.9/10 舒适度
  • 377 评论 7.8/10 清洁度
  • 325 评论 9.1/10 氛围

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