罗托鲁瓦湖畔诺富特酒店 4.5 星

客户意见评级 4.2/5 9,597 评论
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酒店其他优惠

  • 距"食街" (Eat Street) 的酒吧和餐厅仅数步之遥

  • 室内泳池、健身中心、桑拿房、热水浴缸

  • 免费使用地热矿水泳池

  • 明亮的餐厅,供应热自助早餐

  • Clarke's Bar 酒吧,带湖景露台

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房
  • 洗衣房
  • 换汇
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 温泉SPA
  • 健美中心
  • 极可意水流按摩浴缸
  • 按需婴儿看护
  • 18洞高尔夫球场 周边
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 11 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

罗托鲁瓦湖畔诺富特酒店

Lake End
Tutanekai Street
3010
罗托鲁瓦
新西兰

电话: +6473463888

传真: (+64)7/3471888

联系电子邮件

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • TUTANEKAI ST. :   STATE HWY 5 TOURISM CTR BUS

  • TUTANEKAI ST... :   STATE HWY 33 TOURISM CTR BUS

  • 乘飞机

    HAMILTON 达到 80公里 / 49.71 英里

  • 乘飞机

    ROTORUA 达到 8公里 / 5 英里

GPS :-38.132935, 176.25143

我们的客房

Novotel 的房间宽敞明亮,设计现代,可适应多种用途,真正适合居住,完全可满足您的所有需求。

初级超大床湖景套房

  • 最多人数: x4
  • 面积: 从 41
  • 景色: 位于湖边 *
  • 大部分的住宿: 转角房 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

行政套房

  • 最多人数: x4
  • 面积: 从 72
  • 景色: 位于湖边, 位于城市边 *
  • 大部分的住宿: 转角房 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

皇家套房 - 3 卧室公寓

  • 最多人数: x6
  • 面积: 从 245
  • 景色: 位于湖边, 拥有全景 *
  • 大部分的住宿: 转角房 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

城市景观特大床房

  • 最多人数: x4
  • 面积: 从 32
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

城市景观双床房,配备 2 张大床

  • 最多人数: x4
  • 面积: 从 28
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

湖景特大床房

  • 最多人数: x4
  • 面积: 从 28
  • 景色: 位于湖边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

湖景双床房,配备 2 张大床

  • 最多人数: x4
  • 面积: 从 28
  • 景色: 位于湖边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

单间公寓家庭房

  • 最多人数: x3
  • 面积: 从 30
  • 景色: 位于城市边 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 卫星/有线彩电
  • 办公桌(...)

酒店餐厅和酒吧

ATLAS CAFE & RESTAURANT

美食类型: 国际

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

午餐

11:30 - 15:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

17:30 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

CLARKE'S BAR

Photo non contractuelle / Strictly non binding

您可以在轻松的氛围中与亲朋好友欢聚一堂,享用我们上好的葡萄酒和啤酒,或者细品鸡尾酒,尽情放松。这里是享用餐前饮料或者一天的辛苦工作结束后放松身心的绝佳去处。

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:11

  • 最大面积:320 平方米

  • 最大容量:350 个人

  • 最大宴会容量:300 个人

了解更多信息
罗托鲁瓦湖畔诺富特酒店 会议室


罗托鲁瓦湖畔诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.2/5

9,597 评论

The comfortable night in rotorua

客户意见评级 4.2/5

情侣住宿 - 07/04/2019 经 AccorHotels认证的评论

一早起床在房內可以看到rotorua湖景,並悠閒喝著巧克力熱飲,舒適慵懶渡過一個早晨,這才是度假。

Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

温泉不错,晚餐一般,早餐不错

客户意见评级 4.2/5

Y. 家庭住宿 - 21/02/2019 经 AccorHotels认证的评论

温泉不错,晚餐一般,早餐不错

Dear Y., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

不值

客户意见评级 4.2/5

N.y. 情侣住宿 - 18/02/2019 经 AccorHotels认证的评论

網路非常慢,早餐種類雖不少卻不好吃,餐具不齊全,每日打掃會漏掉。

Dear N.Y., Thank you for taking the time to give us feedback on your recent stay with us. We are sorry to hear that we did not meet your expectations, we do always try our best to deliver a service to suit all customer needs. We do have an extensive internal branding audit process and we will look into all your mentioned concerns. We do hope that you enjoyed your time in New Zealand and we look forward to hosting you again in one of our hotels. Sincerely, Edward Judd General Manager

入住体验不好

客户意见评级 4.2/5

Daisy 家庭住宿 - 18/02/2019 经 AccorHotels认证的评论

房间不隔音,前台服务人员少,设施比较老化

Dear Daisy, Thank you for taking the time to review your recent experience with us at Novotel Rotorua Lakeside. I am so sorry to hear your stay this time did not meet your expectations. Please know that all comments, both good and bad, allow us to review our product and services. I will make sure to share your feedback with the team to discuss and improve. I hope you were able to enjoy the other aspects of your stay. Sincerely, Edward Judd General Manager

達到Novotel的標準

客户意见评级 4.2/5

K. K. K. 朋友住宿 - 09/02/2019 经 AccorHotels认证的评论

房間裝修平實,廁所需翻新。溫泉水的泳池很棒。餐廳的自助餐質素普通,食物上經常發現有蒼蠅,衛生情況真的要注意。曾嘗試單點食物,質素較自助餐好。

Dear Ka K. K., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We do appreciate the feedback about the restaurant and will most definitely look into that as soon as possible. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Sincerely, Edward Judd General Manager

还可以

客户意见评级 4.2/5

Lyu F. 家庭住宿 - 06/01/2019 经 AccorHotels认证的评论

房间安排有误,里面还有人住,投诉前台以后马上换了一间,并致歉,还好。

Dear lyu f., Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. I do apologies for the issue with the room though. Glad to see the staff could move you to another room. We hope to see you back again soon! Sincerely, Edward Judd General Manager

还行

客户意见评级 4.2/5

Andy 朋友住宿 - 03/01/2019 经 AccorHotels认证的评论

酒店位置很好。 房间很好。 卫生间淋浴不好,水流极小。 早餐厨师手艺有点差。

Dear Andy, Thank you for taking the time to review our property. I am glad to learn you appreciate the convenient hotel location and that you liked your room. I do apologies for the bathroom not meeting your expectations and also for your experience in the restaurant. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel. Sincerely, Edward Judd General Manager

舒适,便捷,干净

客户意见评级 4.2/5

Jie P. 家庭住宿 - 13/11/2018 经 AccorHotels认证的评论

整体舒适,员工很好,特别喜欢酒店的自助晚餐和早餐,价位合适,口味也不错,工作人员收拾很快。满意

Dear Jie p., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

比较舒适温馨

客户意见评级 4.2/5

Lujn 情侣住宿 - 13/09/2018 经 AccorHotels认证的评论

设施较完善

Dear Lujn, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

舒服 性价比高

客户意见评级 4.2/5

I V. 家庭住宿 - 30/08/2018 经 AccorHotels认证的评论

这是一家舒服的酒店 性价比高 位置优越

Dear Ivy, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

设施齐全舒适

客户意见评级 4.2/5

Jessica S. 情侣住宿 - 27/08/2018 经 AccorHotels认证的评论

住宿体验不错,最喜欢楼下的私人泡汤。唯一不足就是酒店可能年代太老了,墙皮都开始裂缝了,沙发什么的也比较简单,看起来不够档次。服务还可以。4星最多了。

Dear Jessica S., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We will most definitely look into all your concerns mentioned. We look forward to hosting you again! Sincerely, Edward Judd General Manager

房间相对简陋,温泉很好!

客户意见评级 4.2/5

Pei W. 家庭住宿 - 16/08/2018 经 AccorHotels认证的评论

房间相对简陋,温泉很好!

Dear Pei W., Thank you for taking the time to write a positive review. Glad to see you enjoyed your stay, especially our hot pools. We look forward to having you stay with us again! Sincerely, Edward Judd General Manager

Great

客户意见评级 4.2/5

Meichuan S. 情侣住宿 - 24/07/2018 经 AccorHotels认证的评论

房間很舒服!客服很親切! 但是住在SPA的樓上,晚上睡覺都會聞到硫磺味,是唯一的缺點!

Dear Meichuan S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

总体不错,洗手间需要升级

客户意见评级 4.2/5

Hebe 家庭住宿 - 06/06/2018 经 AccorHotels认证的评论

酒店整体体验不错,特别是大堂很漂亮。房间的设备有些老旧,尤其是洗手间,淋浴不太舒服,特别是小朋友洗澡很不方便。游泳池的服务不错,一直有热毛巾,就是温泉池水比较脏,不知道是不是因为天然温泉水,里面漂浮很多黑色的东西,我女儿都不愿意下水泡。酒店的早餐不错,面包很好,晚餐的烧烤和甜品非常赞,每一道甜品都好吃,口感细腻。

Dear Hebe, Thank you for providing a review of our hotel. Glad to read that your stay was, on majority, a comfortable and pleasing one. I do apologies for the bathroom not meeting your expectations. Rest assured that your comments have been documented and will certainly be looked into. We fill the hot pools with geothermal water and sometimes it doesn't look clean. But I do assure you that we empty, clean and refill our pools regularly. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel. Sincerely, Edward Judd General Manager

位置,环境都不错。还会再来!

客户意见评级 4.2/5

R. C. 家庭住宿 - 04/06/2018 经 AccorHotels认证的评论

相对于服务和环境,酒店的设施略旧了点。

Dear R. C. , Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

住得很舒适!

客户意见评级 4.2/5

Grace 家庭住宿 - 28/05/2018 经 AccorHotels认证的评论

我和我的家人都住得很舒适,很满意,特别是我的小孩在Spa区域玩儿得非常开心!

Dear Grace, Thank you for your awesome review. It was a pleasure to welcome you to our hotel. Glad to see the children liked our pool area! As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. We hope to see you again soon! Sincerely, Edward Judd General Manager

位置好,设施太陈旧!

客户意见评级 4.2/5

匿名 家庭住宿 - 04/05/2018 经 AccorHotels认证的评论

酒店位置很好,就是房间设施太旧了,跟不上时代了。非常需要更新换代。

Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. We hope to see you back again soon! Sincerely, Edward Judd General Manager

房间干净。湖边环境好。免费停车。

客户意见评级 4.2/5

刘. 家庭住宿 - 04/05/2018 经 AccorHotels认证的评论

离湖边很近。房间干净。免费停车。早餐也不错,但餐食如果有中文说明就更好了。

Dear Xiangfeng L., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

感觉尚舒适,但是部份软硬件配套还欠缺。

客户意见评级 4.2/5

Vera X. 朋友住宿 - 09/04/2018 经 AccorHotels认证的评论

酒店的周边环境挺好,临近湖边,很舒适,附近有食街,吃食上也很方便,酒店的床相较于国外大部份的酒店来说比较大些,这点比较好,但是床很软,本人睡起来不是太舒适,床边柜子上方没有配置插座,不方便。早餐中规中矩,品种不算少,但味道一般。我3月30号check out,直到今天4月9号冻结的押金貌似还没有解冻。这点不是很好,我28号离开希尔顿的时候人家立即就解冻了。

Dear Vera X., Thank you for taking the time to review our property. Glad to see that your stay was, on majority, a comfortable and pleasing one. I do apologies for the credit refund taking so long though. Please let us know if you're still waiting on that? I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Sincerely, Edward Judd General Manager

有湖景的房间

客户意见评级 4.2/5

Y. 单人住宿 - 08/04/2018 经 AccorHotels认证的评论

干净整洁。床很舒适。洗手间还有改进余地。尤其是淋浴喷头是固定的。着实不太方便。

Dear Y., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. I do apologies for the bathrooms not meeting your expectations though. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We look forward to hosting you again! Sincerely, Edward Judd General Manager
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