罗托鲁瓦湖畔诺富特酒店 4.5 星

客户意见评级 4.2/5 10,856 评论
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酒店其他优惠

  • 距"食街" (Eat Street) 的酒吧和餐厅仅数步之遥

  • 室内泳池、健身中心、桑拿房、热水浴缸

  • 免费使用地热矿水泳池

  • 明亮的餐厅,供应热自助早餐

  • Clarke's Bar 酒吧,带湖景露台

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 洗衣房
  • 换汇
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 温泉SPA
  • 健美中心
  • 极可意水流按摩浴缸
  • 按需婴儿看护
  • 18洞高尔夫球场 (周边)
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 11 会议室
  • 会议酒店
  • Web Corner on a Mac
  • 提供复印/打印服务

酒店位置

罗托鲁瓦湖畔诺富特酒店

Lake End
Tutanekai Street
3010
罗托鲁瓦
新西兰

电话: +6473463888

传真: (+64)7/3471888

联系电子邮件

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • TUTANEKAI ST. :   STATE HWY 5 TOURISM CTR BUS

  • TUTANEKAI ST... :   STATE HWY 33 TOURISM CTR BUS

  • 乘飞机

    HAMILTON 达到 80公里 / 49.71 英里

  • 乘飞机

    ROTORUA 达到 8公里 / 5 英里

GPS :-38.132935, 176.25143

我们的客房

Novotel 的房间宽敞明亮,设计现代,可适应多种用途,真正适合居住,完全可满足您的所有需求。

初级超大床湖景套房

  • 最多人数: 4
  • 面积: 从 41
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 奈斯派索咖啡机
  • 沐浴用品(...)

行政套房

  • 最多人数: 4
  • 面积: 从 72
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 奈斯派索咖啡机
  • 沐浴用品(...)

皇家套房 - 3 卧室公寓

  • 最多人数: 6
  • 面积: 从 245
  • 大部分的住宿: CORNER_ROOM *

* 视情况而定

  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

城市景观特大床房

  • 最多人数: 4
  • 面积: 从 32
  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

城市景观双床房,配备 2 张大床

  • 最多人数: 4
  • 面积: 从 28
  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

湖景特大床房

  • 最多人数: 4
  • 面积: 从 28
  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

湖景双床房,配备 2 张大床

  • 最多人数: 4
  • 面积: 从 28
  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

单间公寓家庭房

  • 最多人数: 3
  • 面积: 从 30
  • 客房内的无线网络
  • 卫星/有线彩电
  • 办公桌
  • 沐浴用品
  • 枕头选择(...)

酒店餐厅和酒吧

ATLAS CAFE & RESTAURANT

美食类型: 国际

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

午餐

11:30 - 15:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

17:30 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

CLARKE'S BAR

Photo non contractuelle / Strictly non binding

您可以在轻松的氛围中与亲朋好友欢聚一堂,享用我们上好的葡萄酒和啤酒,或者细品鸡尾酒,尽情放松。这里是享用餐前饮料或者一天的辛苦工作结束后放松身心的绝佳去处。

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:11

  • 最大面积:320 平方米

  • 最大容量:350 个人

  • 最大宴会容量:300 个人

了解更多信息


罗托鲁瓦湖畔诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.2/5

10,856 评论

客户意见评级 4.2/5

Peng X. 家庭住宿 - 02/09/2019 AccorHotels评论

自助餐很好,房间清洁整齐,免费咖啡可可粉和茶包质量优良。离ISITE也近,做intercity巴士方便。门口就是湖畔大草地,泡温泉的地方小了点但是24小时,可以找人少的时候去。如果有什么不好的话就是国际长途太贵了,打了两次话费约60新西兰币,心疼啊。还好,就当早餐费了,加之的确也吃的挺多的,比如猕猴桃汁。为什么值?winteroffer,一元早餐,您说值不值?

Dear Peng x., Thank you for the wonderful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

总体来说还是不错的。

客户意见评级 4.2/5

J. 商务住宿 - 15/08/2019 AccorHotels评论

总体不错,入住和退房很顺利。房间打扫及时。

Dear J., Thank you for your kind review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

很棒的选择

客户意见评级 4.2/5

Judy M. 家庭住宿 - 30/07/2019 AccorHotels评论

酒店就在罗托鲁瓦湖边上,景色非常好!酒店边上还有大片草坪和孩子们喜欢的playground。酒店的自助晚餐性价比极高,早餐丰富。选对酒店了:)

Dear Judy M, Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

位置很好,房间也很舒服

客户意见评级 4.2/5

V. 家庭住宿 - 16/07/2019 AccorHotels评论

位置很方便,旁边就是酒吧一条街,不用担心晚上饿了没有地方吃东西,距离湖边也只有只分钟步行,大概步行10来分钟还可以到很多中餐馆的地方 房间也很舒服,有洗发水沐浴露之类的,牙膏牙刷需要自己带。

Dear v., Thank you for your wonderful review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

整洁且舒适

客户意见评级 4.2/5

H. X. 家庭住宿 - 15/07/2019 AccorHotels评论

前台服务不错,唯一缺点就是等待时间略长。房间内的浴缸很旧,但由于有温泉,这个问题不大。总体来说比较值。

Dear X. H., Thank you for your kind review of our hotel. We were pleased to see you enjoyed your stay here with us and hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

整体满意,早餐相当美味。

客户意见评级 4.2/5

Dongsheng J. 家庭住宿 - 10/06/2019 AccorHotels评论

孩子们很喜欢这里的入住体验,唯一不足的地方是我通过第三方app飞猪预定的酒店,我是提前支付了酒店的费用的。 然后我还在酒店交了100纽币押金,现在还未退回。 在国内只要我是雅高会员的话是不需要押金的,直接前台办理退房就好。

Dear Dongsheng J., Thank you for your amazing review. It was a pleasure to welcome you to our hotel. So glad that you enjoyed your stay with us and found the staff and facilities to your liking. I am sorry to hear that you are still waiting on your bond to be released. It usually take the bank around 5 working days to do this. Please don't hesitate to contact us if you are still waiting. We hope to welcome you back to stay again on your next visit to Rotorua. Sincerely, Edward Judd General Manager

还可以

客户意见评级 4.2/5

匿名 家庭住宿 - 04/05/2019 AccorHotels评论

能满足基本生活需求,自助餐不错,不过还是希望服务人员能认真对待每位顾客,不管是哪个国家的。

The comfortable night in rotorua

客户意见评级 4.2/5

情侣住宿 - 07/04/2019 AccorHotels评论

一早起床在房內可以看到rotorua湖景,並悠閒喝著巧克力熱飲,舒適慵懶渡過一個早晨,這才是度假。

Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

温泉不错,晚餐一般,早餐不错

客户意见评级 4.2/5

Y. 家庭住宿 - 21/02/2019 AccorHotels评论

温泉不错,晚餐一般,早餐不错

Dear Y., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

不值

客户意见评级 4.2/5

N.y. 情侣住宿 - 18/02/2019 AccorHotels评论

網路非常慢,早餐種類雖不少卻不好吃,餐具不齊全,每日打掃會漏掉。

Dear N.Y., Thank you for taking the time to give us feedback on your recent stay with us. We are sorry to hear that we did not meet your expectations, we do always try our best to deliver a service to suit all customer needs. We do have an extensive internal branding audit process and we will look into all your mentioned concerns. We do hope that you enjoyed your time in New Zealand and we look forward to hosting you again in one of our hotels. Sincerely, Edward Judd General Manager

入住体验不好

客户意见评级 4.2/5

Daisy 家庭住宿 - 18/02/2019 AccorHotels评论

房间不隔音,前台服务人员少,设施比较老化

Dear Daisy, Thank you for taking the time to review your recent experience with us at Novotel Rotorua Lakeside. I am so sorry to hear your stay this time did not meet your expectations. Please know that all comments, both good and bad, allow us to review our product and services. I will make sure to share your feedback with the team to discuss and improve. I hope you were able to enjoy the other aspects of your stay. Sincerely, Edward Judd General Manager

達到Novotel的標準

客户意见评级 4.2/5

K. K. K. 朋友住宿 - 09/02/2019 AccorHotels评论

房間裝修平實,廁所需翻新。溫泉水的泳池很棒。餐廳的自助餐質素普通,食物上經常發現有蒼蠅,衛生情況真的要注意。曾嘗試單點食物,質素較自助餐好。

Dear Ka K. K., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We do appreciate the feedback about the restaurant and will most definitely look into that as soon as possible. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future. Sincerely, Edward Judd General Manager

还可以

客户意见评级 4.2/5

Lyu F. 家庭住宿 - 06/01/2019 AccorHotels评论

房间安排有误,里面还有人住,投诉前台以后马上换了一间,并致歉,还好。

Dear lyu f., Thank you for your kind review. We are glad to hear you enjoyed your visit to our hotel. I do apologies for the issue with the room though. Glad to see the staff could move you to another room. We hope to see you back again soon! Sincerely, Edward Judd General Manager

还行

客户意见评级 4.2/5

Andy 朋友住宿 - 03/01/2019 AccorHotels评论

酒店位置很好。 房间很好。 卫生间淋浴不好,水流极小。 早餐厨师手艺有点差。

Dear Andy, Thank you for taking the time to review our property. I am glad to learn you appreciate the convenient hotel location and that you liked your room. I do apologies for the bathroom not meeting your expectations and also for your experience in the restaurant. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel. Sincerely, Edward Judd General Manager

舒适,便捷,干净

客户意见评级 4.2/5

Jie P. 家庭住宿 - 13/11/2018 AccorHotels评论

整体舒适,员工很好,特别喜欢酒店的自助晚餐和早餐,价位合适,口味也不错,工作人员收拾很快。满意

Dear Jie p., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager

比较舒适温馨

客户意见评级 4.2/5

Lujn 情侣住宿 - 13/09/2018 AccorHotels评论

设施较完善

Dear Lujn, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

舒服 性价比高

客户意见评级 4.2/5

I V. 家庭住宿 - 30/08/2018 AccorHotels评论

这是一家舒服的酒店 性价比高 位置优越

Dear Ivy, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again! Sincerely, Edward Judd General Manager

设施齐全舒适

客户意见评级 4.2/5

Jessica S. 情侣住宿 - 27/08/2018 AccorHotels评论

住宿体验不错,最喜欢楼下的私人泡汤。唯一不足就是酒店可能年代太老了,墙皮都开始裂缝了,沙发什么的也比较简单,看起来不够档次。服务还可以。4星最多了。

Dear Jessica S., Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We will most definitely look into all your concerns mentioned. We look forward to hosting you again! Sincerely, Edward Judd General Manager

房间相对简陋,温泉很好!

客户意见评级 4.2/5

Pei W. 家庭住宿 - 16/08/2018 AccorHotels评论

房间相对简陋,温泉很好!

Dear Pei W., Thank you for taking the time to write a positive review. Glad to see you enjoyed your stay, especially our hot pools. We look forward to having you stay with us again! Sincerely, Edward Judd General Manager

Great

客户意见评级 4.2/5

Meichuan S. 情侣住宿 - 24/07/2018 AccorHotels评论

房間很舒服!客服很親切! 但是住在SPA的樓上,晚上睡覺都會聞到硫磺味,是唯一的缺點!

Dear Meichuan S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. As your feedback is valuable to us, we would really appreciate it if you post a comment on Trip Advisor as well. Sincerely, Edward Judd General Manager
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