宜必思布鲁塞尔市中心酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 2,096 评论

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宜必思布鲁塞尔市中心酒店 - Image 1
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rue Joseph Plateau N°2, 1000 布鲁塞尔, 比利时

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酒店其他优惠

  • 位于布鲁塞尔市中心，步行 7 分钟即可到达大广场

  • 获得"绿钥匙"认证

  • 整个酒店都提供免费无线网络

  • 酒店附近有公共停车场

  • 24 小时前台服务

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酒店位置

宜必思布鲁塞尔市中心酒店

rue Joseph Plateau N°2
1000 布鲁塞尔
比利时

GPS:50.850204, 4.349662

电话
传真 +32 2 514 22 14

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酒店服务

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酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

BAR

酒吧友好的气氛适合随时欢聚。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  2,096 评论

TripAdvisor 评级  3.5/5  3,558 评论

Excellent service at ibis Brussels city center

Tripadvisor 评级 5.0/5

Nasser F 经 TripAdvisor 认证的评论

Had an excellent welcome and support from the front desk staff. Zen was especially kind and helped me find good places to eat. Excellent service. The atmosphere in the hotel is very cool and friendly. Very easy to access everything around the city. Would highly recommend for short stays in Brussels

Dear Asser, Thank you very much for this kind review. We are thrilled to hear about the excellent welcome and support you received from our front desk team. It's our pleasure to provide helpful and friendly service to ensure your stay is enjoyable. The vibrant atmosphere of our hotel is something we take great pride in, along with our central location that allows guests such as yourself easy access to the best that Brussels has to offer. Your recommendation is highly valued, and we're delighted to know that we've met your expectations for a short stay in the city. We would be delighted to welcome you back on another occasion. All the best, Marc UYTTERHOEVEN, General Manager

客户意见评级 2.0/5

匿名 商务住宿 - 所有已确认评论

酒店的安全问题令人担忧。有小偷尾随我和同伴一起进入酒店，并企图跟进房间。第二天一早又再次看见同一群小偷。强烈建议酒店电梯安装加密系统，防止小偷随便进入酒店内部。

尊敬的宾客您好！感谢您选择我们的酒店并分享您的入住体验。 我们非常高兴看到您对作为ALL - Accor Live Limitless忠诚计划会员所获得的认可程度以及欢迎饮料表示满意。这些服务旨在为我们的客人提供愉快的体验，我们很高兴它们达到了您的期望。 我们注意到您对酒店的性价比以及房间内的噪音问题有所不满。对于这些不便，我们深表遗憾。请理解，我们的房间是经过精心设计的，旨在为客人提供舒适的住宿环境。然而，在繁忙的城市中心，有时可能会有外部因素影响到您的体验。我们会尽可能为寻求安静环境的客人提供内院侧的房间，并且提供耳塞来改善睡眠质量。 关于您所提到的安全问题，我们非常重视您和其他宾客的安全。我们的前台全天候有人值守，并在夜间锁门，但我们将进一步审查我们的安全措施，以确保不会有未受欢迎的访客进入酒店。请您放心，我们对所有客人的安全都非常关注，并会持续努力为您提供一个安全的住宿环境。 再次感谢您的反馈，我们期待有机会再次为您服务！ Marc UYTTERHOEVEN, General Manager

Great location, but less than great rooms

Tripadvisor 评级 2.0/5

esteveyb 经 TripAdvisor 认证的评论

The ibis Brussels City Centre hotel is perfectly located for exploring the heart of Brussels; however, this is closer to an ibis Budget than nearly every other ibis hotel I’ve ever stayed in. The rooms are tired and cramped, with pillows that are in dire need of replacing – we had three for two people, all flat, limp and lifeless with no support whatsoever. The air conditioning also doesn’t allow you to choose the temperature you want – it was 22 degrees when we entered, and it wouldn’t go below 19 (despite the optimal temperature for sleep being 18). In the end we opened the window to cool the room down (the ‘suicide prevention’ chains were also broken, meaning we could open the very large window fully). The bathroom was the worst, however. Although not an old hotel, this was clearly designed for children – I challenge any adult human over 5”10 to be able to sit on the toilet without banging their knees against the wall in front of them. The shower was one of the tiniest I’ve ever seen – a triangle sized bay raised off the ground, with an already small door cut into two saloon-style doors. You couldn’t even open them whilst having the bathroom door closed, as one half would swing into the bathroom door. This could have been fixed with better design - a square shower where the toilet is against the window wall, with the toilet against the wall where the shower is. However, on arrival, we had a flickering striplight bulb that made it near impossible to use without either getting a severe headache or being in the dark. As we’d checked in during late afternoon, maintenance had all gone (apparently they go home at 3pm) and none of the staff members could replace it, or get someone to do it for us. This is a big failing of hotel cleaning staff – checking lights are working should be routine. We were told we couldn’t switch rooms as nothing else was available in the class we’d paid for and to check back later that evening. We did, but still nothing was available, so we were given late checkout to 2pm (after our second night) and promised maintenance would visit tomorrow afternoon to ensure the second night would be better. Brussels seems full of gorgeous hotels, but we chose this ibis as Accors ALL customers thinking it would be like the ones in Paris – it’s not. I wouldn’t revisit.

Dear Guest, Thank you for taking the time to share a review. We're delighted to hear that our prime location served you well for exploring the vibrant heart of Brussels. It's great to know that being in close proximity to the Grand Place and other attractions added value to your stay. We're sorry to hear that some aspects of your experience did not meet your expectations. Regarding the room temperature, we aim to provide a comfortable environment and although guests can adjust the temperature within a certain range, we regret any inconvenience you may have faced. We appreciate your feedback on the bathroom design and take note of your observations. Please rest assured that our housekeeping team is trained to ensure all aspects of the room are in working order, including the lights, and we regret that this was not reflected during your stay. We're glad that our team could offer a late checkout as a courtesy and we hope that this gesture was beneficial to you. We hope that you will choose to revisit us. Best regards, Marc UYTTERHOEVEN, General Manager

Pleasant hotel in the centre of Brussels

Tripadvisor 评级 5.0/5

evilpoodle 经 TripAdvisor 认证的评论

This is a nice Ibis in the heart of the city, on the edge of the tourist quarter. I found I much preferred it to the Ibis off Grand Place, where I stayed for a few days earlier in my trip. The room was large-sized by Ibis standards. In addition to a desk with a kettle, there was also a good-sized side table. My room looked out at the church next door and the quiet street beside it. The Sainte Catherine metro station is about 200 metres away, which is convenient. Bathroom was perhaps a little tight but had a decent amount of shelf space. They even had slippers - which I don't think I've ever seen in an Ibis before.

Dear Guest, Thank you for your kind review. We're delighted to hear that you enjoyed the central location of our hotel and found the proximity to Sainte Catherine metro station convenient. It's wonderful to know that the room provided a comfortable space for your stay, and that the inclusion of slippers added a touch of unexpected comfort. We appreciate your feedback on the bathroom size and shelf space, and while our bathrooms are designed to be compact, we aim to maximize the convenience for our guests. Rest assured, we are committed to providing a pleasant stay for all our visitors. It would be a pleasure to welcome you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

A value for money hotel

Tripadvisor 评级 4.0/5

Giwrgos30 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is nearby the city centre and that’s perfect if you visit a place for a few days. The central square is just five minutes away by foot.The staff were very kind and helpful. The only bad thing is that the room was very small but we knew it.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We're delighted to hear that our central location was perfect for your visit and that you found the proximity to the central square convenient. It's also heartening to know that our staff made a positive impression with their kindness and helpfulness. Regarding the room size, we appreciate your understanding that the cozy dimensions are a part of our hotel design, which ensures a neat and efficient stay in the heart of Brussels. We look forward to welcoming you back in the future. Best regards, Marc UYTTERHOEVEN, General Manager

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其他网络用户评价我们的酒店

  • 1,976 评论 9.6/10 位置
  • 2,407 评论 4.3/10 房间
  • 1,452 评论 8.6/10 服务
  • 42 评论 7.3/10 上网
  • 1,685 评论 3/10 舒适度
  • 762 评论 7.5/10 早餐
  • 738 评论 6/10 清洁度
  • 321 评论 3.6/10 设施

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