巴黎法布格索菲特酒店 5 星

客户意见评级 4.6/5 4,971 评论
巴黎法布格索菲特酒店
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酒店其他优惠

  • 高级时装的精神

  • 沉浸在巴黎市中心

  • 时尚迷人和不容错过的好去处

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 0.00 EUR
  • 按需婴儿看护
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房
  • 洗衣房
  • 行李员
  • 礼宾服务
餐饮
  • 早餐
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 土耳其式蒸气浴
  • 按需婴儿看护
商务服务
  • 3 会议室
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

巴黎法布格索菲特酒店

15, rue Boissy d'Anglas
75008
巴黎
法国

电话: +33144941414

传真: (+33)1/44941428

联系电子邮件

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • BALARD CRETEIL :   8 CONCORDE

  • BERCY MADELEINE :   14 MADELEINE

  • LA DEFENSE CHATEAU DE VINCENNES :   1 CONCORDE

  • MAIRIE ISSY PORTE DE LA CHAPELLE :   12 CONCORDE

  • RER巴黎郊区特快列车 :   A AUBER

  • 乘飞机

    PARIS ORLY 达到 15公里 / 9.38 英里

  • 乘飞机

    ROISSY CDG 达到 25.15公里 / 15.63 英里

  • 乘直升机

    LE BOURGET 达到 17公里 / 10.56 英里

  • 乘汽车

    A 1 达到 12公里 / 7.5 英里

  • 乘汽车

    A 13 达到 10公里 / 6.25 英里

  • 乘汽车

    A 14 达到 8公里 / 5 英里

  • 乘火车

    GARE DE L'EST 达到 4公里 / 2.49 英里

  • 乘火车

    GARE DE LYON 达到 6公里 / 3.73 英里

  • 乘火车

    GARE DU NORD 达到 4公里 / 2.49 英里

  • 乘火车

    GARE SAINT LAZARE 达到 1.4公里 / 0.87 英里

  • 乘火车

    PARIS MONTPARNASSE 1 ET 2 达到 4公里 / 2.5 英里

GPS :48.868528, 2.321506

我们的客房

时尚精神是 111 间客房的主题。明亮、时尚、高雅的材料营造出巴黎奢华。配备 MyBed 寝具、爱马仕 (Hermès) 洗浴用品、Bose 系统。舒适、宁静、迷人魅力和诱人风情在巴黎市中心静待您来体验

高级房 - 双人床 - 迪迪尔·戈梅兹设计

  • 最多人数: x2
  • 面积: 从 20
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

豪华房 - 高雅时尚 - 大床或特大床 - 迪迪尔·戈梅兹设计

  • 最多人数: x3
  • 面积: 从 25
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

豪华双床房 - 优雅时尚 - 2 张单人床 - Didier Gomez 设计

  • 最多人数: x3
  • 面积: 从 25
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

特级豪华房 - 房间和休闲区 - 迪迪尔·戈梅兹设计

  • 最多人数: x4
  • 面积: 从 30
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

普通套房 - 高雅的客房,可俯瞰花园,设有休闲区 - 迪迪尔·戈梅兹设计

  • 最多人数: x4
  • 面积: 从 35
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

收藏套房 - 现代时尚与 18 世纪风格完美交融 - 迪迪尔·戈梅兹设计

  • 最多人数: x2
  • 面积: 从 40
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

尊享套房 - 奢华时装精神 - 设有独立房间/休闲区的套房 - 迪迪尔·戈梅兹设计

  • 最多人数: x4
  • 面积: 从 45
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

歌剧院套房 - 特大床 - 融合巴黎时尚和 18 世纪风格

  • 最多人数: x4
  • 面积: 从 50
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

福布尔套房 - 高级时装精神 - 迪迪尔·戈梅兹设计 - 两间卧室、独立休闲区。

  • 最多人数: x6
  • 面积: 从 66
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

COUTURE 公寓 - 1 张特大床 - 巴黎城市景观 - Didier Gomez 设计

  • 最多人数: x5
  • 面积: 从 100
  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 提供拖鞋
  • 枕头选择(...)

酒店餐厅和酒吧

BLOSSOM

美食类型: 法式

餐厅采用花园主题设计,而女装店的风格一直延伸到露台。这两种风格共同营造一种氛围,让人感受弥漫于这个季节的自然、美食和时尚元素。

午餐

12:00 - 14:30

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

19:00 - 22:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BAR DU FAUBOURG

Photo non contractuelle / Strictly non binding

这家豪华酒吧是沟通交流的好去处,彰显巴黎精神魅力。由 Didier Gomez 设计,非常高雅,您可在最新时尚的包围中享受午餐和鸡尾酒。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:59 平方米

  • 最大容量:52 个人

  • 最大宴会容量:5 个人

了解更多信息
巴黎法布格索菲特酒店 会议室


巴黎法布格索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

AccorHotels 评级 4.6/5

4,971 评论

客户意见评级 4.6/5

蜜. 朋友住宿 - 09/05/2019 经 AccorHotels认证的评论

2019年5月1号入住巴黎雅布阁索菲特酒店,进入房间就发现下水道的味道,随即反应到前台,回答来维修,但是之至5月7号退房离开酒店,有没有人来解决问题,这样我们被臭气熏了6晚

Dear Madame L., Thank you for taking the time to fill our customer satisfaction survey, following your recent stay at Sofitel Paris le Faubourg. We are sorry to hear that your stay did not meet your expectations. Please allow us to express our sincerest apologies. We have raised this with the team to avoid reocurrence of such event in the future. We hope that on your next trip to Paris, you will give us another chance to redeem ourselves, and prove that your recent experience was not in line with our usual high standards. Yours faithfully, Fabrinah Guest Relations

位置好

客户意见评级 4.6/5

李. 情侣住宿 - 01/05/2019 经 AccorHotels认证的评论

酒店位置很好,去主要景点很方便,服务人员也很礼貌。但房间很小,床很小,早餐也应该加入一些更多的口味,例如中式,泰式。

Dear Monsieur Li, Thank you for taking the time to answer our guest satisfaction survey, following your stay at Sofitel Paris le Faubourg. It is a pleasure to read that you particularly enjoyed your stay, the service and the location of our hotel. We have however taken your constructive feedbacks into account, as we are willing to continuously improve the quality of our services. Furthermore, for your future stays, do not hesitate to contact our Reservations service directly, they will be pleased to advise you room categories more suited to your preferences. We are looking forward to welcome you again in the City of Lights, Kindest regards, Fabrinah Guest Relations
客户意见评级 4.6/5

匿名 情侣住宿 - 15/03/2019 经 AccorHotels认证的评论

位置还是可以的,每次打车进去都有警察。可能离协和广场很近所以还挺方便。出门有爱马仕等等大牌。离老佛爷打车6-8分钟。但是有点潮湿,我超级超级敏感,对真菌霉菌潮湿环境我就过敏,第一到达身上很痒但是后面开了空调就好了。房间比较小,但是巴黎酒店都小。其他的,早餐很好,我发现巴黎酒店早餐都很简单,但是酒店的早餐这么多天最满意的是索菲特。房间还好,地毯还可以更干净一点。

Dear Monsieur Y., Thank you very much for sharing your review with us. We are pleased to read that you enjoyed your stay with us and we hope to welcome you back soon at the Sofitel Le Faubourg. Best regards, Morgane,Guest Relations
客户意见评级 4.6/5

Liqun X. 商务住宿 - 17/02/2019 经 AccorHotels认证的评论

很方便,很安全!!!十分舒适!

Dear Monsieur F., Thank you for being so thoughtful in giving your appreciation of the time spent with us to Sofitel Paris Le Faubourg. We are deeply touched to read your stay was enjoyable. We look forward of welcoming you again in the near futur. Best regards, Morgane, Guest Relations

很精致

客户意见评级 4.6/5

Maggie 情侣住宿 - 12/02/2019 经 AccorHotels认证的评论

位置很好,员工很好,很法式风格的一家酒店

Dear Ms H., Thank you very much for your lovely feedback. We have indeed an amazing location in the heart of Paris and a nice property with a French style! I am glad that you enjoyed your stay with us and that the team made you feel welcomed ! We look forward to welcome you back soon! Best regards, Marine Guest Relations Team

非常棒的酒店 安全干净整洁服务好

客户意见评级 4.6/5

Maggie G. 情侣住宿 - 26/01/2019 经 AccorHotels认证的评论

每次去巴黎都住这家 很安全 有警卫守卫这条街 出门就是爱马仕 太方便了 购物非常方便 服务也很好

Dear Ms G., Thank you very much for your lovely feedback. We have indeed an amazing location for shooping especially and we are lucky enough to be located in a very safe place in Paris. I look forward to welcoming you back very soon to Sofitel Paris Le Faubourg ! Best regards, Marine Guest Relations Team

需要花上一周的时间来入住位置极佳的酒店

客户意见评级 4.6/5

Dennis 商务住宿 - 15/01/2019 经 AccorHotels认证的评论

在巴黎的酒店中,这家的位置非常好,也很安全,食物也很棒,我很喜欢

Dear Monsieur M., Thank you very much for taking the time to share your impressions, following your stay at Sofitel Paris le Faubourg. We are very happy to read how much you enjoyed your stay with us and our location. We are looking forward to the opportunity of welcoming you again soon! Kindest regards, Fabrinah Guest Relations

非常一般的体验

客户意见评级 4.6/5

Ja 家庭住宿 - 07/01/2019 经 AccorHotels认证的评论

相对于香街万豪对白金卡会员的热情,这家索菲特对白金会员的礼遇非常差,几乎感受不到任何针对会员的友好。 当然,欧洲的索菲特可能都是这样,我仅仅相对于万豪的友好,给予这家酒店6分的评分。

Dear Monsieur S., Thank you for choosing Sofitel Paris le Faubourg for your stay in Paris. We are very sorry to read that you were not satisfied with the service. This is not representative of the experience we are willing to offer at Sofitel, as we want each of our guests to feel special and offer them a Magnifique stay. We terribly regret that you did not feel this way ; rest assured we have taken your comments into account, to serve you better in the future. We are staying at your entire disposal should you wish to discuss further regarding your experience, your satisfaction is our priority. Kindest regards, Fabrinah Guest Relations
客户意见评级 4.6/5

Tomato 家庭住宿 - 12/12/2018 经 AccorHotels认证的评论

我对于索菲特酒店的服务非常满意。

Dear Madame W., Thank you very much for taking the time to share your impressions, following your stay at Sofitel Paris le Faubourg. We are very happy to read you enjoyed your stay with us and were very satisfied with the service. This is the best reward for all of our teams. Thank you again, we hope that we will have the pleasure to welcome you again soon, Kindest regards, Fabrinah Guest Relations

非常好的酒店

客户意见评级 4.6/5

Lizh O. N. C. H. N. 情侣住宿 - 30/10/2018 经 AccorHotels认证的评论

从入住的时候起,就体会到了宾至如归的感觉。管理非常好!门房,前台,房间服务细致周到,酒店工作人员热情,耐心服务周到,解答问题详细认真。 酒店环境非常漂亮,大堂和房间的布局大气而且雅致。是我们下一次巴黎之行的首选之地! 由衷的希望下次能再次入住贵酒店! 陈立中 2018 Oct 30

Dear Madame C., Thank you for taking the time to share your feedback, following your recent visit to our hotel. We are so delighted to read how much you enjoyed the hotel environment and decoration, and the service from the whole team. Your satisfaction is our best reward. We do sincerely hope that we will have the pleasure to welcome for your next stay in Paris ! Kindest regards, Fabrinah Guest Relations

住宿期间饮水壶被放入消毒物质造成食道受伤

客户意见评级 4.6/5

Stephen W. 情侣住宿 - 11/09/2018 经 AccorHotels认证的评论

这是一家过去五年里映象很好的酒店,每次商务旅行肯定入住这个酒店,无论是我在巴黎的合作伙伴或者我自己都选择这家酒店。这次家庭假期,自然选择这家。但是,这次不得不遗憾地决定下个月不会再去住这家酒店了! 我简单列举这家酒店对客人的漠视: 1,入住第一天联系房务中心晚上10点没有人接听,联系前台要求送牙具,答应了说马上送达,但是没有! 2,第一个晚上回房间,发现私人提包拉链被拉开,茶几上面包和其他食品包装被打开凌乱放置,晚上10点投诉要求解释,知道退房,没有任何人回复。 3,第一晚上有5瓶水,第二晚上三瓶,第三天没有。打电话要,还是没有兑现马上送来。 4,第二天晚上回房间发现,卫生间马桶有人恶意撒尿,大电话投诉要人来看,也没有兑现来检查。 5,第三天早餐后,喝了饮水壶里的温开水,发现有刺激的强烈气味,但是第一口已经下咽,顿时食道剧烈疼痛,发现,饮水壶里被投不明物,要求报警时,宾馆来一位经理解释是消毒物,没有任何追查的意思,至今也没有兑现他给我解释的原因和回复。 酒店再好位置,再好的表面设施,人不诚实和友善,我不会再选择的!AccorHotel名声受损!

Dear Monsieur W., Thank you for taking the time to fill our satisfaction survey, following your stay at Sofitel Paris le Faubourg. I am truly sorry we disappointed you so terribly on your last visit. We would like to reiterate our apologies for the circumstances you have faced. We hope that on your next trip to Paris, you will give us another chance to redeem ourselves, and offer you a most pleasant experience, Yours faithfully, Fabrinah Guest Relations

入住体验一般

客户意见评级 4.6/5

匿名 情侣住宿 - 20/08/2018 经 AccorHotels认证的评论

卫生间的设备老化也不及时检查,洗澡的淋雨不好用

Dear Madame C., Thank you for taking the time to share your feedback on your recent stay at Sofitel Paris le Faubourg. Please allow me to express my sincerest apologies if we disappointed you on your last visit. Our guests well-being is our priority and I regret that we couldn’t have noticed your dissatisfaction to take immediate corrective actions during your stay. On your next trip to Paris, please do not hesitate to contact us directly at h1…, in order for us to take personally care of your reservation, and ensure that you are having the most enjoyable stay and living the best Sofitel experience. Yours faithfully, Morgane Debacq, Guest Relations

感觉一般般

客户意见评级 4.6/5

戴. 情侣住宿 - 12/08/2018 经 AccorHotels认证的评论

房间是长条形的,感觉不方正。

Dear Monsieur D., Thank you for taking the time to fill our customer satisfaction survey, following your visit at Sofitel Paris le Faubourg. We are very sorry to read your disappointment regarding your room. Our guests well-being is our priority and I regret that we couldn’t have noticed your dissatisfaction to take immediate corrective actions during your stay. On your next trip to Paris, please do not hesitate to contact us directly at h1…, in order for us to take personally care of your reservation, and ensure that you are having the most enjoyable stay and living the best Sofitel experience. Yours faithfully, Morgane Debacq, Guest Relations

地點極佳的時尚精品酒店,許多細節相當貼心細緻

客户意见评级 4.6/5

Donna H. 单人住宿 - 05/07/2018 经 AccorHotels认证的评论

裝修時尚高雅,軟硬體質量俱佳,前台門房服務細緻,位在精品街上購物便利,逛完了可把大包小包戰利品放回旅館很方便

Dear Madame H., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Debacq

还可以

客户意见评级 4.6/5

家庭住宿 - 06/06/2018 经 AccorHotels认证的评论

我们是拉着行李去法布格的,门口行李员一看到我们马上过来接走所有的行李箱,第一印象就非常好。前台接待也很好,感觉我们口渴还给我们拿了矿泉水,房间的洗漱用品是爱马仕的,宝宝的是小王子。就是厕所灯光有些暗,瓷砖有些老化,淋浴房玻璃门关不紧,水会溅出来,但是厕所缺没有地漏,这个让人很难理解。毛巾真的太老了,洗的都非常旧了,感觉和酒店很不配。然后因为房间这么的不大,所以我们不要加床,也和服务员说了,结果第二天还是给我们加床了,有点无语,所以从这方面来说,管理还是稍显欠缺。早饭品种不多,但是整个欧洲都差不多是这样,这个和国内的五星酒店是没有可比性的。总之,瑕不掩瑜,入住感觉还是很愉快的,下次还是会住这个酒店

Dear Madame Z., Thank you very much for taking the time to answer to this survey following your most recent stay to Sofitel Paris Le Faubourg. We are glad that you enjoyed your stay in Paris We will be pleased of welcoming you back in the near futur. Best regards, Morgane Debacq, Guest Relations

非常满意!

客户意见评级 4.6/5

Jack A. 朋友住宿 - 08/05/2018 经 AccorHotels认证的评论

服务非常好!地点非常好!服务人员非常专业,非常友好,我每年因为工作原因旅行超过150天,这是我最愉快的酒店体验!一流服务!再去巴黎一定会再住!

Dear Monsieur A., Thank you very much for your beautiful comments, and we are deeply touched to read your stay was enjoyable. We look forward to welcoming you again in the City of Lights. Sincerely, Morgane Debacq, Guest Relations
客户意见评级 4.6/5

Ann 朋友住宿 - 08/05/2018 经 AccorHotels认证的评论

第一天入住時床單尾的角落有鞋印

Dear Madame Y., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Debacq, Guest Relations

不错

客户意见评级 4.6/5

Michael 情侣住宿 - 10/03/2018 经 AccorHotels认证的评论

整体感觉不错,早餐很棒!房间比较老,不过很干净,床垫太软,不太适应...健身房太小,器械少

Dear Monsieur J., Thank you very much for your kind mail regarding your most recent stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. Please rest assured I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry to read that the bed comfort did not meet your expectations. Please rest assured that your feedback has been shared with our Housekeeping Manager so to take appropriate measure to avoid that such event happen again in the future. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gérard Khy Guest Relations

完美的体验

客户意见评级 4.6/5

Z. 情侣住宿 - 06/08/2017 经 AccorHotels认证的评论

酒店服务到位,房间布局漂亮,地理位置游泳圈 早餐品种可以更丰富一些。

Dear Monsieur Z., Thank you very much for your kind mail regarding your most recent stay at Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. Please rest assured I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely value your opinion and as though we understand that you have a hectic schedule, may I kindly ask you to write an honest review on TripAdvisor, if you have a spare moment. TripAdvisor is a travel website www.tripadvisor.com gathering guest opinions on their hotel stay, and we always appreciate when our guests share their experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé Winkelmann Guest Relations

本来可以打到9分以上的酒店,却只能给到8分。

客户意见评级 4.6/5

Ms.q 情侣住宿 - 18/07/2017 经 AccorHotels认证的评论

本来可以打9分以上的酒店,由于不够重视细节,我只能给到8分,但是这还是基于我可以原谅你们不周到的前提之下。1,下订单的曲折历程:在APP上用会员卡下订单时,就遭遇了无数次闪退的问题,无法解决的情况下只能电话咨询客服,令我十分惊讶的是,雅高集团的客服人员居然不知道巴黎的这家酒店,一再要求我提供酒店代码才能帮我查询,实在有失雅高员工的专业素养,这通电话十分钟后才接入,而整整用了将近半个小时才帮我查到确实有这个酒店,但是遗憾的是电话预定并未有APP承诺的折扣,基于对客服人员业务知识不专业的前提下,我在同样价格的基础上选择了booking这家我认为可能更便于沟通的第三方下了订单。总之,曲折的预定历程。2,与所承诺房型不符:一晚上3000多块的25平米奢华间,在我到达酒店的当天,居然是阁楼的一间小屋子,稍不注意我就会碰到头,我的身高165cm,又一弯腰就会碰到屁股,我只有45公斤,这就是索菲特的奢华间?我怀疑你们在用一间更低价格的房型在糊弄我们。第一天非常糟糕的入住体验。第二天给我们换的房间证实了这一切,这是一间挑高3米的和我所定房间描述完全符合的房间,我才知道前一天你们是在敷衍我们。要知道这间房间提前了好久就预定好的。当然,我很感谢你们在我们早上9点到达的时候就给我们办理了入住,但是我们同样在第三天的凌晨四点就退房了。3,硬件:床品非常舒服,客房清洁也很好,洗浴爱马仕。不足的是没有牙膏,在其他五星级酒店这些是提供了的。当然我知道欧美的很多酒店一般是不提供牙膏的,可是请注意你们的房价和你们所承诺的五星级服务。4.服务:整个员工的服务很热情,也很友好。在我们外出的时候非常专业地帮我们换好了房间,行李服务也很到位。但是有一天的客房服务又打了折扣,居然没有给我们水。这让我们非常惊讶。5.餐食:我们在酒店的餐厅用了晚餐,点了两份牛排和红酒,我非常客观地说牛排的口味真的不能恭维。对于一家法国很有代表性的酒店集团,不能提供可口的法餐和正宗的牛排,真的是酒店的一大缺失。6.地理位置非常好,周边购物非常方便,治安也非常好。总之,酒店的大堂很有艺术感,我更换后的房间是漂亮的,但是这些外表之下却有着与你们实际价格不相符的细节和服务,所以我只能勉强地给到8分。我很喜欢巴黎这座城市,我也很希望再次与你们邂逅,但是前提是索菲特真的可以代表一种法式的精致。如果你们用了奢华二字,那奢华代表的不只是外表,它更注重的是一种内在。

Dear Monsieur Q., First of all, I would like to thank you for choosing Sofitel Paris Le Faubourg during your recent Parisian stay. Reading your feedback, I am happy to read you had an overall good stay with us. Nevertheless, I am very sorry that your guest experience did not meet entirely your expectations. We will surely be sharing your review with our team and we carefully noted all the element you pointed out. This is always a great source of motivation and encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon. Sincerely, Alizée Lamour Guest Relations
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