卡昂中心普莱桑斯港美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,265 评论

卡昂中心普莱桑斯港美居酒店 - Image 1
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卡昂中心普莱桑斯港美居酒店 - Image 3
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描述

酒店其他优惠

  • 新增:我们的所有房间刚刚翻修一新!

  • Du Lundi au Jeudi, profitez de nos planches frais & faits maison disponibles au bar.

  • 我们设有小型私人空间,适合共享办公或举办私人会议。

  • 高速光纤无线网络

  • 安全的私人停车场,配备电动汽车充电桩

我们的客房

酒店位置

卡昂中心普莱桑斯港美居酒店

1 rue de Courtonne, CS 43086, CAEN CEDEX 2
14000 卡昂
法国

GPS:49.184151, -0.355551

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BAR LOUNGE

我们的酒吧 Le Between 欢迎您来到舒适宜人的环境中,这里可欣赏港口风光,设有照片走廊,可让您以另一种方式了解这座城市。配备大沙发和舒适的扶手椅,您可以坐在这里细品我们 Grands Vins Mercure 葡萄酒

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,265 评论

TripAdvisor 评级  4.0/5  1,064 评论

If you don't have to skip it

Tripadvisor 评级 2.0/5

mib907 Couples - 经 TripAdvisor 认证的评论

Standard Citi hotel motel + like style. Not so clean. We were walk-in clients but Amy the receptionist didn't like we bothered her. She cared about our membership club ( does she get a bonus for that?) And when we asked about the pizza place she gave us the look that we are "flambes" if a look could be embarrassed this was the look. Bad experience.

Dear Mr. Brenner, We are sorry to hear that you did not enjoy your stay. I would like to point out that you did arrive without a reservation on a busy midweek evening. You are quick to criticize Amy, who is generally considered helpful and friendly by our guests, but you made no mention of Leonie, who took the time to accompany your wife to visit four different rooms before making a booking. We are a part of a hotel chain and we are required to enroll guests in the Accor Live Limitless loyalty program. You wanted to negociate a special rate and with free enrollment you get a 5% discount starting with your first stay and earn points in all Accor hotels worldwide. Being that you are a professional traveler, I am surprised to learn that you only just signed up. A reservation directly through ALL will always be cheaper than through booking.com. We understand if you don't want to come back to this hotel but we hope that you will continue staying in Accor hotels and reach a membership level where you can enjoy the free upgrades that you so desire.

Comfortable hotel but you can hear cars all night long

Tripadvisor 评级 3.0/5

Emma L 经 TripAdvisor 认证的评论

We stayed here as a stop over during our journey to the Alps. The hotel is not soundproofed at all and it is located next to a road which is adjacent to bars/restaurants and the road is VERY noisy. You can hear cars screeching around all night. I have stayed in motorway hotels before and the noise here was a lot worse than those. I am a light sleeper and had requested a quiet room. We had a suite which included a double bed and separate sitting area with a sofa bed, the whole room was quite large and comfortable, no complaints there. When we checked in I asked to be away from the road as I immediately realised the noise would be a problem. The check-in guy said the type of room I had booked was only available on the road side and he would give us a room on a higher level so the noise didn't bother us but you could still clearly hear the noise. It was only a one night stay so we just put up with it. If we had been there any longer I would have down graded the room and gone the other side. The receptionist was very pleasant. We parked the car in the secure car park. We left early so didn't have breakfast at the hotel.

Dear Emma, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very surprised regarding the noise we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Staying at your disposal, Emma - Front Desk Office

Clean and Modern

Tripadvisor 评级 4.0/5

Andrew Q 经 TripAdvisor 认证的评论

Clean and modern hotel, close to centre of the town so an easy walk. Only complaint was that air conditioning was turned off centrally. Very common in all the French hotels I stayed at. Why not let the customer decide if they want air-conditioning? We opened the window to get some fresh air and put up with a bit of street noise.

Dear andrewq410. Thank you for your review following your stay with us. Concerning the air conditioning, it is indeed turned off during the cold months, December included. It is not possible to have both heat mode and cold mode simultaneously, and for obvious reasons we preferred to keep the heat mode on for the winter season. Thank you for your understanding. Kind regards. Pierre - Front desk.

Great hotel

Tripadvisor 评级 4.0/5

zeeba1 Solo travel - 经 TripAdvisor 认证的评论

I was on a coach tour . Great location and friendly staff I was on third floor with elevator. Large shower modern room but room was dark the lighting isn’t good. Comfortable bed. Breakfast was great. I loved the hazelnut plant based milk. I would stay here again

Dear zeeba1. Thank you for your kind review. We're glad to read that you enjoyed your room and our staff available 24/7. We'll tell the F&B team that you loved the hazelnut milk, it's a newly addition to the breakfast. Kindest regards. Pierre - Front desk.

Why so dark????

Tripadvisor 评级 3.0/5

LeTeuton 经 TripAdvisor 认证的评论

Staff are nice, beds are comfortable, location is excellent. The room is small, painted in mud grey, even with all lights on it is dark, the window is miniscule, the ventilator in the bathroom didn't work and thus it is highly overpriced for what it is. Same goes for the breakfast, nice but way too expensive.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All staff will be informed about your recommendations ! Best regards, Emma - Front Desk

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其他网络用户评价我们的酒店

  • 403 评论 9.1/10 位置
  • 614 评论 6.8/10 房间
  • 561 评论 8.9/10 服务
  • 7 评论 7.1/10 上网
  • 255 评论 7.9/10 早餐
  • 167 评论 7.3/10 清洁度
  • 85 评论 3.2/10 性价比

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